2 Key Account Manager Modern Trade jobs in Bhopal
Associate - Account Management
Posted today
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Job Description
Consultant is responsible for delivering outstanding customer experience via email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity.
You would be responsible for -
- Resolving requests/inquiries made by customers via email, chat or Social
- Achieving contact center statistics and SLAs (contractual metrics)
- Adhering to non-disclosure agreement & data security policies
- Completing upskilling & e-courses mandated by each program
- Attending coaching sessions & ensure feedback is implemented
- 100% schedule adherence, no absenteeism & positively contribute to reduce program shrinkage
Qualifications
- Eligibility Criteria : Any full time HSC/UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) - 2025 Passout can apply
- Other Additional Skills required:
- Excellent verbal and written English language skills.
- Good analytical and typing skills.
- Flexibility to work shifts including nights.
- Candidates must reside within a radius of 25 Km of our office
Additional Information
- Working Location: Bhopal.
- Timings: 8 Hours plus 1 Hour break, 5 or 6 days per week.
- Perks: Cab facilities available (within 25 Kms of office location).
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Key Account Manager - Yes Bank Branch Banking
Posted today
Job Viewed
Job Description
JoinTataAIALifeInsurance,aleadingandfastest-growinglifeinsuranceproviderinIndia,establishedin2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity,andexcellence,combiningTata'sesteemedleadershipwithAIA'sextensivepan-Asianexpertise.At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives.
We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognizedasa"GreatPlacetoWork"andrecipientof theKincentricBestEmployerAward,wearecommitted to employee satisfaction and holistic well-being. Our core value, "People - Our Core," emphasizes our dedicationtoinspiringouremployeestobeanddeliver theirverybest.Ouraimistoattract,hireanddevelop highly capable leaders who are just, fair, ethical, and accountablefortheiractions.We striveto provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse,equitable,andinclusiveworkenvironment,
whereeachemployeeisvaluedasanindividualandtreatedwithrespect,care,andcompassion.
Fuel your future with us, find your wings, and . – Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth.
A PositionOverview
PositionTitle
KeyAccountManager
Department
YesBankBranchBanking
Level/Band
Executive/209
RoleSummary: ProvidesupportinSalesofLifeInsurancebusinessthroughbankcustomersatbankbranches across assigned locations
B OrganizationalRelationships
ReportsTo
RegionalManager
Supervises
NA
C JobDimensions
GeographicAreaCovered
Branches/Cluster
InternalStakeholders
Training
BranchOperations
DistributionOperations
External
ChannelPartner
D KeyResultAreas
OrganizationProcess
KeyContributions
Sales
·Achievepre-setbusinesstargetson ANP,casecount,activebranch,activesalesstaff and various KPIs for designated branches
·WorkingjointlywiththeBranchManageronBusinessImplementationplan
·Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
·Tappingtherightdatabaseofthebranchandensureauthenticdocumentation
·BuildrelationshipwiththeBankSales/operationsteamandensurethebusinesstargets and Productivity targets of the allocated branches are met effectively
·ProspectandmeetcustomerswithinandoutsidetheBranchaswhenrequired
·Todevelop,agree&implementshorttermandlongtermplanstoachievesalestargets
·ToachievebranchRMactivationtargets
·WorkcollectivelywithBankSales/operationsteamandconductjointsalescallsasa team to achieve business nos.
·Seekcommitmentfromthepartnertowardsachievementofbusinessobjective
Relationship Management
·
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