13 jobs in Alliance Recruitment Agency

Designation : Senior Manager – Quality (QA / QC), FMCG Powder Processing Unit

Location : Bhopal

Experience

10–15 years in Quality (QA / QC) within pharmaceutical, nutraceutical or FMCG powder processing manufacturing, including at least 3–4 years in a managerial / supervisory role.

Industry Type

FMCG / Manufacturing — Powder Processing

Functional Area

Quality Assurance & Quality Control (QA / QC)

Education

B.Pharm / M.Pharm or M.Sc. (Chemistry / Microbiology) or equivalent; relevant quality / regulatory certifications preferred.

Job Description The Senior Manager – Quality manages the day-to-day Quality

Assurance and Quality Control operations of the FMCG powder processing unit, reporting to the Head of Quality. The role is responsible for maintaining the site Quality Management System,

ensuring sustained cGMP compliance, driving qualification, validation and audit readiness, and supervising the quality team —safeguarding product quality, regulatory compliance and customer

trust across the manufacturing value chain.

Desired Profile

Key Responsibilities

• Manage the day-to-day QA & QC function, ensuring the Quality system is run and maintained per defined SOPs to fulfil cGMP requirements.
• Own preparation, review and approval of departmental SOPs, and the issuance, review and approval of BMRs and BPRs.
• Review and approve master and executed documents — SOPs, protocols, policies, technical agreements, organograms and batch documents.
• Govern the Quality Management System — approval of Change Controls, Risk Assessments, Deviations, Investigations, OOS, customer complaints, CAPA and product recall.
• Be accountable for qualification & validation activities at site, including equipment / facility / utility qualification and process validation.
• Conduct and coordinate the self-inspection and internal audit programmes; face internal, customer and regulatory audits, and drive alignment and closure of CAPA within agreed timelines.
• Oversee line clearance of dispensing, manufacturing, filling and packing areas as per established procedures.
• Govern analysis and release of incoming, intermediate and finished goods, and finalise artwork of packing material.
• Ensure calibration of lab and plant equipment is carried out through NABL-accredited laboratories.
• Ensure and arrange inspection & testing of ambient air quality, drinking & effluent water, noise and lux levels.
• Oversee handling and troubleshooting of lab instruments and the upkeep of quality records.
• Define, track and report quality KPIs; drive economisation of production costs of existing products through in-process supervision of product quality without compromising standards.
• Maintain cross-functional coordination between Quality, Production, Stores and Purchase, and conduct training of personnel as per the training plan.
• Provide cover for production oversight in the absence of the concerned Production Manager.

Preferred Software Skills

• QMS / eQMS platforms (e.g., TrackWise, Caliber, or equivalent)
• LIMS (Laboratory Information Management System)
• SAP — QM module
• MS Office (advanced Excel for KPI and trend analysis), document management systems

Required Technical Knowledge

• Thorough knowledge of cGMP, GLP and GDP and their application in a powder processing environment.
• Qualification & validation lifecycle — DQ / IQ / OQ / PQ, process validation and cleaning validation.
• Quality Management System elements — Change Control, Deviation, OOS / OOT, CAPA, risk assessment and complaint / recall handling.
• Analytical and instrumentation knowledge — operation, calibration and troubleshooting of lab instruments; NABL calibration requirements.
• Regulatory and statutory testing requirements — environmental monitoring (air, water, noise, lux) and applicable FMCG / food-safety norms.

Required Skills

• Strong people-management and team supervision ability within a site quality function.
• Audit management and regulatory liaison — hosting audits and driving timely, sustainable CAPA closure.
• Sound decision-making and risk-based judgement under operational pressure.
• Excellent communication and cross-functional coordination skills.
• High attention to detail, integrity and a quality-first mindset.

About the Role:

We are looking for a strategic, high-energy Customer Success Manager (CSM) with a proven track record in B2B relationship management. You will be the primary advocate for our clients, ensuring they derive maximum value from our solutions while driving long-term retention and revenue growth.

The ideal candidate bridges the gap between relationship building and commercial strategy, possessing a ‘consultative‘ mind-set to identify upsell and cross-sell opportunities that align with our clients‘ evolving business goals.

Key Responsibilities:

1. Strategic Relationship Management

Serve as the primary point of contact, nurturing long-term partnerships through trust and reliability.

Anticipate client needs and proactively address concerns before they escalate.

Lead regular business reviews to gauge satisfaction and implement retention strategies.

2. Project Execution & Delivery

Own the project lifecycle, ensuring all services are delivered on time, within budget, and at the highest quality.

Manage resources and timelines effectively, identifying and clearing ‘roadblocks‘ to keep projects moving.

3. Growth & Business Development

Actively look for upsell and cross-sell opportunities within your assigned accounts.

Partner with Sales and Marketing to craft winning proposals and presentations for new initiatives.

4. Leadership & Collaboration

Mentor junior team members on best practices for client handling.

Promote a collaborative team culture and contribute to overall departmental goals.

5. Reporting & Communication

Translate project data into clear, impactful reports and presentations for stakeholders.

Maintain meticulous client records to ensure data-driven decision-making.

What we’re looking for

Experience: Minimum 4 years in Client Service, Account Management, or a similar client-facing role.

Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.

Soft Skills: Exceptional interpersonal and presentation skills; a natural ‘people person‘ with a strategic mind-set.

Technical Proficiency: Expert level in Microsoft Office Suite. Experience with CRM tools (like Salesforce) is highly preferred.

Organizational Prowess: Proven ability to juggle multiple projects without breaking a sweat.

Please share your resume at

About the Company

Company is seeking an experienced, driven Head of Commercial to spearhead the go-to-market strategy and execution for our consolidated e-commerce-to-accounting integration and payment gateway platform. This leader will be responsible for building and inspiring a high-performance commercial team, driving customer acquisition and retention, and ensuring revenue growth as we transition from a portfolio of individual apps into a leading unified solution. You will work closely with Product, Marketing, and Customer Success to make our ambitious platform vision a commercial success.

About the Role

Company is seeking an experienced, driven Head of Commercial to spearhead the go-to-market strategy and execution for our consolidated e-commerce-to-accounting integration and payment gateway platform.

Responsibilities

• Develop and execute the commercial and go-to-market strategy for our new consolidated platform, covering e-commerce, accounting integrations, and payment gateway services in the Nordic and international markets
• Lead, scale, and mentor the commercial team (sales, partnerships, customer success)
• Own the sales pipeline, lead generation, conversion, and retention initiatives
• Define and implement pricing, packaging, and positioning strategies to maximize competitiveness and revenue across integration and payment solutions
• Identify, pursue, and establish strategic partnerships with e-commerce platforms, accounting providers, and payment gateway providers (e.g., Stripe, Adyen, Nets, Klarna) to expand reach and unlock new revenue channels
• Collaborate with Product and Marketing to ensure alignment of product roadmap, platform messaging, and competitive positioning
• Monitor and analyze market trends, customer needs, and competitors (A2X, Synder, IEX, Sharespine, Webgility, etc.) to continually adapt strategy and ensure differentiation
• Set KPIs and be accountable for sales targets, renewals, and commercial metrics
• Report regularly to senior leadership, providing insights and recommendations for continued commercial acceleration

Qualifications

• 5+ years’ experience in SaaS commercial leadership, in e-commerce, payments, accounting, or integration domains
• Proven track record of launching and scaling SaaS platforms from launch to market leadership
• Deep understanding of SaaS sales, marketing, and customer success best practices, including self-service and enterprise sales models
• Experience managing both direct sales and partner/channel sales globally
• Knowledge of payments ecosystem, including payment gateway providers and financial compliance requirements in SaaS go-to-market contexts
• Analytical mindset with strong skills in data-driven decision-making and competitive analysis
• Ability to build, lead, and inspire high-performance commercial teams
• Exceptional communication, negotiation, and cross-functional collaboration skills
• Fluent in English; Nordic languages a plus
• Familiarity with e-commerce platforms (Shopify, WooCommerce, Magento), accounting systems (e-conomic, Fortnox, Xero), and payment gateway solutions (Stripe, Adyen, Nets, Klarna)

Required Skills

• Experience growing Nordic B2B SaaS brands internationally
• Prior exposure to competitors such as A2X, Synder, IEX, or Sharespine

Pay range and compensation package

Salary up to 30 LPA

Equal Opportunity Statement

This role is central to Company's next phase and requires a strategic, hands-on commercial leader able to scale a unified SaaS business covering e-commerce, accounting, and payments in a competitive and dynamic market.

Hiring: Infrastructure & Network Lead

Location: Lusaka, Zambia

About Us

We are a leading IT Systems Integrator in Zambia, providing end-to-end IT solutions and support services for businesses. Our expertise includes enterprise infrastructure design and deployment, virtualization, servers, SAN storage, networking, cloud solutions, and hardware/software supply.

With strong in-house technical capabilities and partnerships with major OEMs, we deliver secure, scalable, and reliable technology solutions that support digital transformation.

Job Summary

We are looking for an experienced Infrastructure & Network Lead to manage and oversee IT infrastructure operations, including LAN/WAN networks, servers, cloud environments, security solutions, and OEM deployments.

This role requires strong leadership, hands-on technical expertise, SLA ownership, and the ability to mentor and grow a technical team while ensuring high availability and service reliability.

Key Responsibilities

Strategic Leadership

• Lead the infrastructure and network division to ensure smooth service delivery.
• Drive technical strategy, change management, and operational excellence.
• Manage budgets, vendor relationships, SLAs, and team performance.

Infrastructure Design & Deployment

• Design scalable and resilient infrastructure architectures (LAN/WAN, hybrid cloud, storage, security).
• Support pre-sales activities including solution design, requirement gathering, and technical proposals.
• Prepare BoMs, PoCs, and implementation plans.
• Lead deployment, integration, testing, cutover, and handover to operations.

Technical Support & Escalations

• Act as the escalation point for complex infrastructure and networking issues.
• Perform root cause analysis and implement permanent fixes.
• Ensure critical issues are resolved within SLA timelines.

SLA & Performance Management

• Own SLA compliance and proactive monitoring of infrastructure performance.
• Identify recurring issues and implement long-term solutions.

Vendor & OEM Coordination

• Coordinate with OEMs and external vendors for deployments and escalations.
• Participate in technical design reviews and risk assessments.

Mentoring & Team Development

• Train and mentor junior engineers.
• Conduct technical training sessions across infrastructure, cloud, and security.
• Support recruitment and technical evaluation of candidates.

24x7 Support

• Provide support as required for critical incidents and major outage handling.

Required Skills & Qualifications

Education

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.

Experience

• Minimum 4+ years experience in infrastructure/network support roles.
• Proven team leadership and mentoring experience.

Certifications (Preferred)

• CCNA / CCNP
• VMware
• Fortinet / Sophos / Checkpoint / Palo Alto
• MCSE or equivalent

Technical Expertise

• Windows Servers
• Active Directory Implementation & Migration
• VMware vCenter / ESXi
• Microsoft Hyper-V
• Firewall/security device configuration (Fortinet, Sophos, Checkpoint, Palo Alto, Cisco)
• Backup & replication tools (Veeam, Acronis, etc.)

Soft Skills

• Strong troubleshooting and analytical skills
• Excellent communication & stakeholder management
• Customer-focused mindset

Interested? Apply Now!

If you are passionate about innovation, infrastructure leadership, and career growth, we would like to hear from you.

Share your CV with us at

Designation : Senior Manager – Quality (QA / QC), FMCG Powder Processing Unit

Location : Bhopal

Experience

10–15 years in Quality (QA / QC) within pharmaceutical, nutraceutical or FMCG powder processing manufacturing, including at least 3–4 years in a managerial / supervisory role.

Industry Type

FMCG / Manufacturing — Powder Processing

Functional Area

Quality Assurance & Quality Control (QA / QC)

Education

B.Pharm / M.Pharm or M.Sc. (Chemistry / Microbiology) or equivalent; relevant quality / regulatory certifications preferred.

Job Description The Senior Manager – Quality manages the day-to-day Quality

Assurance and Quality Control operations of the FMCG powder processing unit, reporting to the Head of Quality. The role is responsible for maintaining the site Quality Management System,

ensuring sustained cGMP compliance, driving qualification, validation and audit readiness, and supervising the quality team —safeguarding product quality, regulatory compliance and customer

trust across the manufacturing value chain.

Desired Profile

Key Responsibilities

• Manage the day-to-day QA & QC function, ensuring the Quality system is run and maintained per defined SOPs to fulfil cGMP requirements.
• Own preparation, review and approval of departmental SOPs, and the issuance, review and approval of BMRs and BPRs.
• Review and approve master and executed documents — SOPs, protocols, policies, technical agreements, organograms and batch documents.
• Govern the Quality Management System — approval of Change Controls, Risk Assessments, Deviations, Investigations, OOS, customer complaints, CAPA and product recall.
• Be accountable for qualification & validation activities at site, including equipment / facility / utility qualification and process validation.
• Conduct and coordinate the self-inspection and internal audit programmes; face internal, customer and regulatory audits, and drive alignment and closure of CAPA within agreed timelines.
• Oversee line clearance of dispensing, manufacturing, filling and packing areas as per established procedures.
• Govern analysis and release of incoming, intermediate and finished goods, and finalise artwork of packing material.
• Ensure calibration of lab and plant equipment is carried out through NABL-accredited laboratories.
• Ensure and arrange inspection & testing of ambient air quality, drinking & effluent water, noise and lux levels.
• Oversee handling and troubleshooting of lab instruments and the upkeep of quality records.
• Define, track and report quality KPIs; drive economisation of production costs of existing products through in-process supervision of product quality without compromising standards.
• Maintain cross-functional coordination between Quality, Production, Stores and Purchase, and conduct training of personnel as per the training plan.
• Provide cover for production oversight in the absence of the concerned Production Manager.

Preferred Software Skills

• QMS / eQMS platforms (e.g., TrackWise, Caliber, or equivalent)
• LIMS (Laboratory Information Management System)
• SAP — QM module
• MS Office (advanced Excel for KPI and trend analysis), document management systems

Required Technical Knowledge

• Thorough knowledge of cGMP, GLP and GDP and their application in a powder processing environment.
• Qualification & validation lifecycle — DQ / IQ / OQ / PQ, process validation and cleaning validation.
• Quality Management System elements — Change Control, Deviation, OOS / OOT, CAPA, risk assessment and complaint / recall handling.
• Analytical and instrumentation knowledge — operation, calibration and troubleshooting of lab instruments; NABL calibration requirements.
• Regulatory and statutory testing requirements — environmental monitoring (air, water, noise, lux) and applicable FMCG / food-safety norms.

Required Skills

• Strong people-management and team supervision ability within a site quality function.
• Audit management and regulatory liaison — hosting audits and driving timely, sustainable CAPA closure.
• Sound decision-making and risk-based judgement under operational pressure.
• Excellent communication and cross-functional coordination skills.
• High attention to detail, integrity and a quality-first mindset.

Hiring: Architectural Designer – III (Civil Engineer)

Location: Ahmedabad

Company: Lessard Design

️ Studio: Multi-Family / Single-Family / Townhomes

Reporting To: Project Manager

Experience: 5+ Years

Qualification: Bachelor’s Degree in Civil Engineering

About Us

Lessard Design is an international architecture and planning firm committed to creating environments that inspire connection, collaboration, community, and commerce. Headquartered in metropolitan Washington, DC, with offices in Boston and India, we deliver innovative design solutions across residential and mixed-use developments.

DUTIES AND RESPONSIBILITIES

• Assist Project Manager in setting and meeting quality of design and technical standards.

• Maintain Revit / AutoCAD efficiency.

• Ability to produce floor plans, wall partition plans, reflected ceiling plans (RCP), elevations, millwork drawings, and construction documents.

• Experience in setting up drawing standards and ensuring consistency across deliverables, in Revit. • Proven track record of handling projects from concept to completion, including design development and construction documentation.

QUALITIES

• Good judgment and reasoning ability, enabling problem solving with the constant shifting of priorities and daily tasks.

• Self-motivated personality to take on projects and assignments.

• Ability to manage time, deadline oriented, and takes initiative (self-starter).

• Keen observation and detail-orientation skills

• Strong organizational skills and disciplined accuracy are required.

• Able to work effectively in a team environment and on their own

EDUCATION and/or EXPERIENCE

Bachelor’s Degree in Civil Engineering

5+ year’s relevant experience

Good command over Revit Architecture is required

Interested candidates can share their updated resume at

#Hiring #ArchitecturalDesigner #Revit #AutoCAD #ArchitectureJobs #ConstructionDocumentation #ResidentialDesign #Townhomes #MultifamilyHousing #LessardDesign #CareerOpportunity

About the Role:

We are looking for a strategic, high-energy Customer Success Manager (CSM) with a proven track record in B2B relationship management. You will be the primary advocate for our clients, ensuring they derive maximum value from our solutions while driving long-term retention and revenue growth.

The ideal candidate bridges the gap between relationship building and commercial strategy, possessing a "consultative" mind-set to identify upsell and cross-sell opportunities that align with our clients' evolving business goals.

Key Responsibilities:

1. Strategic Relationship Management

Serve as the primary point of contact, nurturing long-term partnerships through trust and reliability.

Anticipate client needs and proactively address concerns before they escalate.

Lead regular business reviews to gauge satisfaction and implement retention strategies.

2. Project Execution & Delivery

Own the project lifecycle, ensuring all services are delivered on time, within budget, and at the highest quality.

Manage resources and timelines effectively, identifying and clearing "roadblocks" to keep projects moving.

3. Growth & Business Development

Actively look for upsell and cross-sell opportunities within your assigned accounts.

Partner with Sales and Marketing to craft winning proposals and presentations for new initiatives.

4. Leadership & Collaboration

Mentor junior team members on best practices for client handling.

Promote a collaborative team culture and contribute to overall departmental goals.

5. Reporting & Communication

Translate project data into clear, impactful reports and presentations for stakeholders.

Maintain meticulous client records to ensure data-driven decision-making.

What we’re looking for

Experience: Minimum 4 years in Client Service, Account Management, or a similar client-facing role.

Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.

Soft Skills: Exceptional interpersonal and presentation skills; a natural "people person" with a strategic mind-set.

Technical Proficiency: Expert level in Microsoft Office Suite. Experience with CRM tools (like Salesforce) is highly preferred.

Organizational Prowess: Proven ability to juggle multiple projects without breaking a sweat.

Please share your resume at