6 jobs in Ample
Manager-Ecommerce Sales & Customer Experience
Posted 1 day ago
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Job Description
Role: Manager – E-commerce Sales & Customer Experience
Experience: 8–12 years
Function: E-commerce / Digital
Role Overview
We are building a high-growth e-commerce business with a target of ₹100+ Cr revenue this year, with a clear roadmap to 2X this scale over the next 2–3 years.
This role is designed for a business leader who will own and drive e-commerce sales performance and customer experience. The individual will oversee key levers such as digital marketing, UI/UX, and conversion optimization, working closely with specialized internal and external teams responsible for execution.
The focus will be on ensuring all levers are aligned to business objectives, revenue growth, and profitability, while delivering a seamless and high-quality customer journey.
Key Responsibilities
Business Ownership & Growth
· Own end-to-end e-commerce business performance across revenue, conversion, and customer experience
· Drive growth strategy aligned with short-term and long-term business goals
· Continuously identify opportunities to scale revenue and improve profitability
Cross-functional Oversight
· Oversee digital marketing, UI/UX, CRM, and performance initiatives through collaboration with respective teams
· Ensure all execution aligns with defined business objectives and performance benchmarks
· Work closely with product, tech, and operations teams to drive outcomes
Customer Experience & Conversion
· Drive initiatives to improve overall website/app conversion rates
· Enhance customer journey across discovery, consideration, and purchase
· Lead interventions on cart recovery, engagement journeys, and personalization
Campaign & Performance Management
· Oversee campaign planning and execution across channels
· Ensure optimal utilization of marketing spends and alignment with ROI expectations
· Monitor and optimize campaign performance through data-driven insights
Team Leadership
· Lead inside sales and customer care teams
· Drive performance, accountability, and customer-first culture
· Enable teams to contribute effectively toward conversion and revenue goals
Success Metrics (KPIs)
· Overall P&L performance of the e-commerce business
· Revenue growth and business scale-up
· Website/app conversion rates
· Quality of traffic and funnel efficiency
· Average cart value (ACV) and attach rates
· Mix improvement toward higher-margin products/categories
· Marketing efficiency (spend vs ROI)
· Customer experience metrics (CSAT/NPS)
Performance will be reviewed through structured cadences (weekly, monthly, quarterly).
Career Growth & Role Evolution
· Opportunity to work at the forefront of scaling a high-growth e-commerce business
· Exposure to cross-functional leadership across marketing, tech, product, and operations
· Potential to evolve into a broader leadership role, contributing to overall e-commerce strategy and consumer experience charter
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Executive Assistant
Posted 2 days ago
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Job Description
Location - Bangalore (Yehalanka)
Work from office - 5 days a week.
Role Overview
The Executive Assistant (EA) to the CEO will serve as a strategic partner, providing high-level administrative, operational, and project management support. This role demands exceptional professionalism, discretion, communication skills, and the ability to anticipate the CEO’s needs. The EA will help drive organisational effectiveness by ensuring smooth coordination, prioritisation, and execution of the CEO’s commitments across internal and external stakeholders.
Internal and External Communication
- Serve as the first point of contact for the CEO, managing communication with senior leaders, partners, and stakeholders.
- Draft, review, and refine emails, reports, presentations, and communication on behalf of the CEO.
- Effectively communicate the CEO's directives, decisions, and messages to relevant stakeholders, both internally and externally
- Assist in the preparation, review, and distribution of documents, reports, presentations, and other materials as needed.
- Ensure accuracy, completeness, and confidentiality of all documentation handled by the CEO's office
- Collaborate with other administrative staff and departments to ensure seamless communication and coordination of efforts
- Build and maintain positive relationships with internal department heads and leaders, external partners, important visitors, principals, and vendors on behalf of the CEO
Administrative support
- Manage the CEO’s calendars, ensuring all appointments, meetings, and deadlines are properly scheduled and communicated
- Coordinate and schedule meetings, conferences, and travel arrangements for the CEO, including arranging accommodations, transportation, and necessary logistics
- Organize and prepare materials for meetings, including agendas, presentations, and follow up documentation. Ensure all necessary resources are available and that meetings run smoothly
- Arrange internal and external meetings, including booking venues, sending invites, and preparing necessary materials.
- Manage related expense claims and reimbursements.
Project & Task Coordination
- Coordinate and support key cross-functional initiatives driven by the CEO’s office.
- Track progress, highlight delays, and support project execution as required.
- Assist with research, reports, and insights for strategic priorities.
Confidentiality & Governance
- Handle confidential information with discretion and professionalism, ensuring sensitive data is protected at all times
- Maintain and organize electronic and physical files, ensuring all documents are properly labelled, archived, and easily accessible
Qualification Desired :
- Graduate/ Post Graduate in Business Administration, Secretarial Studies, or related field.
- 8 to 10+ years of experience supporting C-level executives, preferably in a multinational or high-tech corporate environment.
- High level of discretion, integrity, and confidentiality.
- Strong analytical abilities, attention to detail, and sound judgment.
- Strong command of written and spoken English; additional languages a plus.
- Proficient in MS Office Suite, Outlook, Teams, and other collaboration tools.
- Experience coordinating international travel and complex scheduling.
- Able to manage multiple priorities while maintaining accuracy.
- Strong interpersonal skills and an executive presence.
- Trusted to handle sensitive and confidential matters.
- Zero tolerance for errors in scheduling, documentation, or communication.
- Able to work with urgency and adapt to shifting priorities.
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Business Operations Manager
Posted 2 days ago
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Job Description
Role Purpose:
This role will play a pivotal role in driving the operational efficiency, strategic alignment, and achievement of business goals. The role requires streamlining operations, enhancing customer experience and effective people management, ensuring sustainable growth and continuous improvement.
Key Responsibilities:
Strategy Execution
- Collaborate with senior management to define and execute the strategic vision for the business
- Drive the implementation of business plans, annual budgets, and performance metrics to achieve financial and operational objectives
- Review key performance indicators to ensure business targets are met. Provide inputs to leadership on achievements, challenges, and areas for improvement
- Identify and drive new initiatives for business growth in line with business goals and strategy
- Own the PnL of the business and work across the board towards achievement of business goals
- Work closely with the Business Development Manager to qualify property and catchment for business expansion
- Monitor industry trends and market dynamics for strategic decision-making
Operational Excellence
- Implement robust operational processes and systems to optimise efficiency and enhance overall operational effectiveness across all facets of the business
- Ensure timely resolution of escalated issues
- Undertake regular store visits to conduct audits and review store ambience, service and adherence to retail standards
- Monitor audit results and ensure gaps are addressed
- Work closely with all teams like B&M, L&D, talent acquisition, marketing, product, BD, finance, HRBP to further the business and organisations priorities
- Participate in inventory meetings to provide market inputs and plan required liquidation
People Leadership
- Lead, inspire, and develop a high-performing team
- Develop a culture of collaboration, accountability, and continuous learning
- Establish clear performance expectations, provide constructive feedback, and drive the professional development of the team
- Invest in growth of the team and build a pipeline of leaders
- Effectively manage and resolve conflicts, promoting a positive and inclusive work environment
Customer Experience
- Oversee initiatives to improve and innovate the customer journey, ensuring a seamless and delightful experience across all touchpoints.
- Implement feedback mechanisms and leverage customer insights to drive improvements in product offerings, customer service, and overall customer satisfaction.
- Ensure implementation of strategic design and layout of stores, optimising visual merchandising to create and inviting shopping experiences
Key Relationships Management
- Develop close working relationships with key principal and strategic partners
- Work closely with cross-functional teams to define and ensure implementation of goals that support business growth
Key Results Area:
- Business (Top-line and Net margin)
- People Leadership
- Customer Experience
- Operational Excellence
- Self Development
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Enterprise Sales Manager
Posted 2 days ago
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Job Description
Position: Enterpirse Sales Specialist/ Manager
Location: Hyderabad, Pune
Total Experience - Between 5 – 10 years of Corporate Sales / Account Management experience
Key Responsibilities:
Build strategic relationship with key decision makers in the
accounts- Middle and Senior management, including CXOs
Play the role of a lynchpin for Ample Enterprise Business responsible for
customer acquisition and driving revenue growth within existing and
new accounts for the territory.
Understanding of Datacentre, Compute (Server & Storage), Networking
& Cyber Security business.
Build a new business from ground up and the opportunity to promote
a suite of cutting-edge products.
Driving digital transformation across industry and impacting the
business landscape.
Desired Profile
A proven sales professional who is maniacally focused on acquiring
customers and making them successful; A consistent Top performer
with industry accolades to his / her name and has
Between 5 – 10 years of Corporate Sales / Account
Management experience; Ideally has worked across different
industries.
Has solid understanding of at least one key industry vertical, e.g.
BFSI, IT/Tech & ITES, Manufacturing, CPG, Retail, Hospitality etc.
Owns relationships at the CXO / CIO level in the above verticals and has
the confidence and the ability to engage with senior leadership on an
ongoing basis.
Has strong business acumen and is accomplished at solving
business problems.
Has excellent communication skills both verbal and written.
An outstanding relationship builder who can collaborate at all
levels within and outside.
Has a strong understanding of Solutions lead business and required
to create new opportunities of solution selling with the customer.
If this role is relevant to your experience, please share your resume at or reach out to me at .
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Enterprise Sales Manager
Posted 2 days ago
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Job Description
Position: Enterpirse Sales Specialist/ Manager
Location: Pune, Mumbai, Delhi, Bangalore, Hyderabad, Chennai
Total Experience - Between 5 – 10 years of Corporate Sales / Account Management experience
Key Responsibilities:
- Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
- Play the role of a lynchpin for Ample Enterprise Business responsible for customer acquisition and driving revenue growth within existing and new accounts for the territory.
- Understanding of Datacentre, Compute (Server & Storage), Networking & Cyber Security business.
- Build a new business from ground up and the opportunity to promote a suite of cutting-edge products.
- Driving digital transformation across industry and impacting the business landscape.
Desired Profile
- A proven sales professional who is maniacally focused on acquiring customers and making them successful; A consistent Top performer with industry accolades to his / her name
- Has Between 5 – 10 years of Corporate Sales / Account Management experience; Ideally has worked across different industries.
- Has solid understanding of at least one key industry vertical, e.g. BFSI, IT/Tech & ITES, Manufacturing, CPG, Retail, Hospitality etc.
- Owns relationships at the CXO / CIO level in the above verticals and has the confidence and the ability to engage with senior leadership on an ongoing basis.
- Has strong business acumen and is accomplished at solving business problems.
- Has excellent communication skills both verbal and written.
- An outstanding relationship builder who can collaborate at all levels within and outside.
- Has a strong understanding of Solutions lead business and required to create new opportunities of solution selling with the customer.
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Chief Business Officer - Enterprise Sales
Posted 2 days ago
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Job Description
Ample is one of India's most trusted and admired retail & enterprise technology companies, with 29+ years of excellence across consumer and corporate markets. Headquartered in Bengaluru, Ample operates a diverse, high-growth portfolio spanning premium retail brands, enterprise solutions, and its own product lines.
Ample's enterprise division is a powerhouse — delivering end-to-end device lifecycle management, tailored technology solutions, and nationwide reach with certified expertise. With 6 business units, 120 dedicated team members, 50+ enterprise partnerships, and 7 corporate offices, we are a trusted technology partner to India's leading organisations.
The Chief Business Officer (CBO) — Enterprise Sales will be responsible for driving overall business growth, revenue, and profitability across enterprise segments. The role will lead sales strategy, key account management, and cross-functional collaboration, OEM partnerships, while building a scalable, high-performance organisation aligned to long-term business objectives.
Business Growth & Strategy
- Develop, communicate and drive sales strategy and business plan to achieve revenue growth and EBITDA targets
- Set and deliver sales targets by predicting and formulating annual sales quotas by region and technology; forecast anticipated sales volume and project profits for existing and new services
- Define and execute pricing strategies to achieve revenue targets within defined margin thresholds
- Ensure efficient management of account receivables in alignment with business objectives
- Track and forecast key account metrics to enhance depth, coverage, and long-term value
- Own and oversee the end-to-end Purchase Order (PO) and payment lifecycle
- Conduct competitive analysis and adapt strategies to stay ahead in the market
- Utilise market data to analyse and leverage opportunities for strategic advantage
Enterprise Sales & Relationship Management
- Build and maintain strong relationships with CXOs, key customers, distributors, OEMs, and vendor partners to establish a mutually advantageous environment
- Ensure the delivery of consistently high-quality experiences to B2B clientele, cultivating enduring relationships
- Lead strategic account management to drive retention, growth, and wallet share
- Facilitate seamless coordination between sales, product, and marketing teams
- Co-create and execute go-to-market and marketing strategies for enterprise business growth
- Drive solution-based selling across IT hardware portfolio
Cross-Functional Collaboration
- Collaborate with cross-functional teams to define and ensure implementation of goals that support business growth
- Collaborate and build marketing plans for the business with the marketing team and sales enablement team
- Work closely with Finance and Operations teams to drive business outcomes and establish structured processes that ensure transparency and efficiency across workflows
People Leadership
- Build, lead, and inspire a high-performing sales organisation
- Drive talent identification, development, and succession planning in partnership with HR and L&D
- Coach and mentor leaders to enhance performance, accountability, and engagement
- Foster a culture of ownership, collaboration, and continuous improvement
Operational Excellence
- Establish strong sales processes, forecasting, and pipeline management
- Drive data-driven decision-making and performance tracking
- Ensure efficient deal cycles, pricing discipline, and margin management
Experience & Skills
- 20+ years in Enterprise / Corporate Sales with demonstrated P&L ownership at scale
- Experience leading teams of 100+ people and regional sales managers across multi-city operations exceeding INR 1000+ crores annually
- Deep domain expertise in IT, Telecom, Mobility, and IT solutions
- In-depth knowledge of enterprise market segments, geographies, and competitive landscape
- Extensive experience managing CXO relationships in large enterprise accounts
- Proven capability to inspire and lead large, diverse, high-performing teams
- Proficiency in consultative selling techniques and solution-based selling
- Ability to translate analytical findings into strategic plans in response to market dynamics
- Demonstrated long-term approach while effectively managing present challenges
- MBA in Sales / Marketing Management preferred
Location - Jakkur, Bangalore
Reporting To - CEO
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