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General Manager | Founder's Office

600001 Chennai Chennai Yoga Studio

Posted 2 days ago

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Job Description

About Chennai Yoga Studio


Chennai Yoga Studio (CYS) is one of Chennai's leading wellness brands, committed to helping people live healthier, calmer and more conscious lives through yoga, movement, philosophy and community.

Today, CYS is more than a yoga studio. We operate multiple studio locations, teacher training programs, retreats, children's programs, corporate wellness initiatives and community events. As we enter our next phase of growth, we're looking for an exceptional leader to help us build an organisation that is scalable, purpose-driven and operationally excellent.


About the Role


This is a high-impact leadership role working directly with the Founder.

As the General Manager, you will be responsible for leading the day-to-day operations of Chennai Yoga Studio while helping shape the company's long-term growth. You will oversee people, systems, financial performance and operational excellence, ensuring the organisation runs smoothly while preserving the culture and values that make CYS unique.

This is not an administrative role.


We're looking for someone who enjoys building organisations, leading people and solving complex problems. For the right person, this role has the potential to evolve into a Managing Director position as the company grows.


Key Responsibilities


Business Operations
  • Lead and oversee the daily operations across all CYS locations.
  • Build and improve systems, SOPs and operational processes.
  • Ensure consistent execution and service standards across the organisation.
  • Manage facilities, vendors and operational resources.


Team Leadership
  • Recruit, lead and develop high-performing teams.
  • Conduct regular performance reviews and coaching conversations.
  • Build a culture of ownership, accountability and continuous improvement.
  • Support and mentor department heads and studio teams.
Financial Management
  • Manage operational budgets and expenses.
  • Monitor business performance, profitability and cash flow.
  • Review financial reports and recommend improvements.
  • Drive operational efficiency while maintaining quality.
Customer Experience
  • Ensure every member has an exceptional experience.
  • Build systems to improve customer retention and referrals.
  • Resolve escalated customer concerns professionally and proactively.
  • Continuously improve the member journey.
Strategic Growth
  • Support expansion into new locations and business verticals.
  • Lead strategic projects from planning to execution.
  • Identify opportunities for operational and commercial improvement.
  • Partner with the Founder on long-term business strategy.


What We're Looking For


Essential Qualifications
  • Bachelor's degree in Business, Management, Hospitality or a related field.
  • 5+ years of leadership or operations experience.
  • Experience managing cross-functional teams.
  • Strong commercial and financial understanding.
  • Excellent communication and interpersonal skills.
  • High level of organisational and project management ability.
Preferred Industry Experience

Experience in one or more of the following industries is highly desirable:

  • Hospitality
  • Boutique wellness
  • Premium retail
  • Education
  • Healthcare
  • Consumer services
  • High-growth startups

A background in yoga is not required. Alignment with our mission and values is.

Who You Are

We're looking for someone who:

  • Thinks like an owner, not an employee.
  • Takes initiative without waiting for instructions.
  • Is highly driven and execution-focused.
  • Can balance strategic thinking with hands-on problem-solving.
  • Leads with empathy while maintaining high standards.
  • Is calm under pressure and comfortable making decisions.
  • Has exceptional integrity and follow-through.
  • Enjoys building systems, teams and organisations.
  • Is ambitious, humble and eager to learn.
What Success Looks Like

Within your first 12 months, you will have:

  • Built stronger operational systems across the organisation.
  • Improved team accountability and performance.
  • Enhanced the customer experience and member retention.
  • Delivered accurate financial reporting and operational insights.
  • Successfully led key business initiatives and growth projects.
  • Enabled the Founder to focus on vision, innovation, partnerships and growth.
Why Join Chennai Yoga Studio?

This is a rare opportunity to work alongside the Founder and help shape one of India's most exciting wellness companies. You'll have the autonomy to make decisions, the opportunity to lead meaningful work and the chance to build a business that positively impacts thousands of lives.

If you're looking for a role where you can grow, lead and create lasting impact, we'd love to hear from you.


Compensation
  • Competitive salary based on experience.
  • Performance-based annual bonus.
  • Leadership development and mentoring.
  • Clear pathway to senior executive leadership for the right candidate.
How to Apply

Please apply with:

  • Your resume.
  • A cover letter (maximum one page) answering the following:
  1. Why does this opportunity excite you?
  2. Tell us about something you've built or significantly improved.
  3. Describe a difficult leadership challenge you've faced and how you handled it.

Only shortlisted candidates will be contacted.

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