9 jobs in Dentsu Global Services

Recruiting Job Description

Job Title: Project Manager

Joining: Immediate to Post offer 15 days

Location: Pune

Technical Skills: Past experience in development skills, .Net, Java, Salesforce

Communication skills: Excellent

Job Summar

yWe are looking for an experienced Project Manage r to lead and deliver projects within agreed scope, timelines, budgets, and quality standards. The ideal candidate will possess excellent leadership, communication, and problem-solving skills, ensuring smooth execution and alignment with organizational objectives

.Key Responsibilitie

s1. Project Leadershi

• pLead and manage the project team to deliver agreed outputs/outcomes within defined scope, time, cost, and quality constraints
• .Promote ethical, legal, and socially responsible practices while engaging with stakeholders and team members

.2. Project Team Managemen

• tDefine, delegate, and manage team and stakeholder roles and responsibilities
• .Develop team capability, foster innovation, and motivate team members to achieve successful project outcomes

.3. Business Case & Benefits Managemen

• tSupport the project sponsor in preparing and updating business cases, ensuring alignment with forecasted benefits, costs, and risks
• .Track and report progress to ensure realization of planned business benefits

.4. Budget & Cost Managemen

• tPrepare, manage, and control project budgets
• .Monitor forecasts, changes, and actual costs to ensure financial compliance

.5. Governanc

• eEstablish and maintain effective project governance and decision-making structures
• .Define clear roles, responsibilities, and accountabilities in line with organizational standards

.6. Project Planning & Control

• sDevelop and document key project components, including scope, schedule, approach, resources, budgets, risks, and quality requirements
• .Implement protocols for scope changes and update project configuration documents as needed

.7. Scheduling & Dependency Managemen

• tCreate and maintain project schedules considering dependencies, resource needs, and constraints
• .Map project dependencies, assign ownership, and actively manage interdependencies with related projects

.8. Resource Managemen

• tDevelop and maintain resource allocation plans (excluding financial resources), considering availability and scheduling variations

.9. Stakeholder & Communication Managemen

• tIdentify key stakeholders and manage relationships, communication, and engagement strategies
• .Ensure alignment with program, portfolio, and organizational communication requirements
• .Resolve conflicts between individuals or interest groups to maintain smooth project operations

.10. Risk & Issue Managemen

• tIdentify, monitor, and mitigate project risks (threats and opportunities) and issues
• .Escalate concerns as appropriate and manage interdependencies with related projects

.Qualifications & Skill

• sBachelor’s degree in Business, IT, Engineering, or a related field (Master’s or PMP certification preferred)
• .Proven experience in project management across the full project lifecycle
• .Strong budgeting, scheduling, and resource management skills
• .Excellent stakeholder engagement and communication abilities
• .Ability to manage risks, resolve conflicts, and drive successful project outcomes in a fast-paced environment

Hi Connection,

We are hiring for the role of Data Cloud Tech Lead / Data Cloud Associate Architect

Experience Level: 7-14 Years

Job Location- Pune

Joining- Immediate to Post offer 15days

1. Role Summary

Primary Domain

Salesforce Data Cloud (CDP)

Level

Senior IC with Team Lead Responsibilities

Reporting To

Salesforce Practice Head / Delivery Manager

A senior Data Cloud specialist who owns end-to-end CDP solution design and delivery — from raw data ingestion through identity resolution to Customer 360 activation. The role combines deep Salesforce Data Cloud architecture expertise with team lead accountability and practical Agentforce implementation skills. Marketing Cloud is a key source system within scope; all other cloud integrations and BI reporting connections are part of the delivery surface.

2. Key Skills

Data Cloud (Core — Deep Expertise)

• Data Streams, DMO design & field mapping against standard Data Cloud schema

• Identity Resolution — match rules, reconciliation rules, merge & unlink strategies

• Calculated Insights (batch) & Streaming Insights (real-time profile enrichment)

• Segmentation, Activation, and Segment Membership API

• Ingestion API, Query API, Profile API; connector selection rationale

• Data reconciliation controls, job monitoring, error queue & retention governance

Agentforce (Must-Have)

• Topics, Actions, Instructions & Prompt Template design in Agent Builder

• Grounding agents with Data Cloud unified profile via RAG patterns

• Einstein Trust Layer — data masking, zero-retention, audit trail configuration

• Agentforce use cases: Sales assist, Service resolution, personalised outreach drafting

• Autonomous vs. assistive vs. deterministic automation — fit-for-purpose selection

Salesforce Ecosystem (Breadth Required)

• Sales Cloud & Service Cloud data models — surfacing Customer 360 to reps via embedded components & CRM Analytics

• Marketing Cloud Connector, engagement event ingestion (Email Studio, Journey Builder), consent & suppression propagation

• Identity stitching: anonymous web/mobile interactions to known CRM profiles

Data Architecture & Integration

• Batch ETL, CDC, event streaming, API ingestion — pattern selection per source

• SQL for Calculated Insights, ad hoc validation, and reconciliation queries

• Schema drift handling, late-arriving data, and high-velocity event de-duplication

BI & Reporting Platforms

• Power BI and Tableau — direct query / export connector patterns from Data Cloud

• Structuring Calculated Insights as report-ready entities to minimise downstream transformation

3. Key Responsibilities

Technical Leadership

• Own solution architecture and design documentation (SDDs, data flow diagrams) across the full Data Cloud lifecycle.
• Lead, mentor, and review the work of a team of Data Cloud engineers; act as primary technical escalation point.
• Present design trade-offs and phasing decisions confidently to client architects and senior business stakeholders.

Data Ingestion, Modelling & Identity Resolution

• Design multi-source ingestion pipelines (CRM, ERP, Marketing Cloud, web/mobile, third-party) with appropriate connector choices and schema governance.
• Define DMO structures, field mappings, and Identity Resolution configurations to produce a trusted, deduplicated Unified Individual Profile.
• Architect Customer 360 as an activation-ready, consolidated profile — demographics, transactions, service history, engagement behaviour, and computed attributes.

Insights, Segmentation & Activation

• Author Calculated and Streaming Insights for behavioural scores, RFM metrics, churn propensity, and real-time triggers.
• Build segment definitions and configure activation targets across Marketing Cloud, Advertising Studio, and external channels.
• Design closed-loop activation: segments drive Journey Builder entries → engagement events return to Data Cloud → profile updates automatically.

Agentforce Implementation

• Architect and build Data Cloud-grounded Agentforce agents for Sales, Service, and Marketing use cases.
• Configure Trust Layer guardrails and RAG retrieval strategies ensuring agents operate on accurate, real-time Customer 360 data.

Customer 360 for Sales & Service

• Surface unified profiles to Sales Cloud reps (Account, Opportunity layouts) and Service Cloud agents (interaction timeline, next-best-action) via embedded components and CRM Analytics dashboards.

Governance, Reconciliation & Reporting

• Establish source-to-target reconciliation controls, data quality alerts, and retention/purge policies aligned to enterprise governance and privacy regulations.
• Design Data Cloud → Power BI / Tableau integration patterns; validate accuracy of activated data across all reporting surfaces at go-live.

4. Certifications

Certifications marked are considered essential for this role.

Data Cloud Consultant

Salesforce Data Architect

Agentforce Specialist

Salesforce AI Associate / AI Specialist

Marketing Cloud Consultant

CRM Analytics & Einstein Discovery

Marketing Cloud Email Specialist

Tableau Desktop Specialist / Analyst

Role : Senior Manager - Research and Survery Analytics

Job Location: Mumbai

Employment Type: Full-Time | Permanent

Experience: 10+ Years in the Market Research Industry

Job Description :

About the Role

As the Senior Manager - Research and Survery Analytics, you will define the strategic direction for our Research Operations team, lead large-scale research functions, and collaborate with cross-functional stakeholders to deliver impactful, people-based marketing solutions.

Key Responsibilities

Lead and mentor high-performing Research Operations teams

Drive strategic planning and operational excellence

Oversee research delivery, survey programming, data processing, and project execution

Manage budgets, financial planning, and operational performance

Identify process improvements and implement innovative solutions

Partner with senior leadership to achieve business objectives

Build and develop strong teams while fostering a culture of collaboration

Analyze market trends and provide strategic insights for business g

What We're Looking For

Bachelor's degree in Statistics, Mathematics, Computer Science, or a related field

10+ years of leadership experience in the Market Research industry

Strong expertise in Research Operations, Survey Analytics, and Project Management

Proven experience managing large teams and business operations

Strong financial and strategic planning capabilities

Excellent leadership, communication, and stakeholder management skills

If you're passionate about leading large-scale research operations and driving strategic transformation, we'd love to hear from you.

Job Tittle: Senior Manager - Business Transformation

Role Purpose: The purpose of this role is to enable and support project delivery through the capture and analysis of user and business needs, ensuring project outcomes are aligned with the service vision and business strategy.

Key Accountabilities

• The purpose of this role is to lead a defined set of interdependent projects to ensure successful delivery of the required outcomes.
• Analysis and Requirements Definition: Utilise a range of tools and techniques to gather business and user requirements against the clear objectives articulated for the project. Determine the need and value of performing the activity based on the context. If required, employ a range of tools and techniques to map 'As-Is' and 'To-Be' business processes/capabilities. Alo be very clear on scope, what is in and out of scope, clearly documented. Impact Analysis and Estimation: Identify potential consequences of a change and estimate what needs to be modified to accomplish that change.
• Focus on defining changes within the scope of the overall project design, ensuring requisite quality with an appropriate level of effort. Business Solution Design and Development: Engage with requisite stakeholders to ensure business systems, workflows, and processes contribute to the target operating model/capability.
• Ensure that activities within the project are mapped to ensure effective delivery. Work in partnership with domain experts, such as Enterprise Architects and Systems Analysts, to translate business needs into solutions.
• Collaborate with technical leads to ensure business needs are translated into technical solutions. Benefits Evaluation: Evaluate the strengths and weaknesses of identified benefits and dis-benefits in line with the project mandate.
• Stakeholder Engagement: Engage with business owners, business change managers, users, and other identified key stakeholders to ensure alignment of project requirements and solution/capability design.
• Business Change: Work closely with Business Change Managers and improvement teams to identify BAU enhancements and associated solutions, ensuring that defined project outputs are delivered and benefits realized.
• Skills & Experience Analytical Skills: Excellent analytical, planning, problem-solving, and decision-making skills. Assertive: demonstrate the ability to challenge views and pushback where necessary to ensure we are clinical with delivering the right outcomes.
• Communication and Collaboration: Exceptional communication and interpersonal skills, with the ability to engage effectively with all levels of stakeholders and teams and translate data into actionable insights.
• Technical Proficiency: Experience in business process modeling and requirements management tools. Adaptability: Ability to work in ambiguity and drive for business clarity in scope of work.

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Job Description

Video Investment and Execution:

Prepare reports for clients on national accounts (Tracking, GRP, Posts)

Ensure that DDS and GRP charts reflect most updated brand requirements

Communication with networks regarding client’s scheduling

Ensure that move requests have been requested and are being followed up on daily

Organize all upfront information into summary documents (i.e. “Roll-Ups”)

Analyze upfront plans, execute options and sell-off requests , negotiate scatter buys and prepare scatter buy recommendations

Ensure that allocations match flighting/$’s/GRP requirements

Prepare Monthly Spending Reports

Client & Internal Relationships:

Maintain special client related projects (i.e. Marketplace updates)

Develop and maintain relationships with network sales executives

Assist in managing expectations of clients and their deliverables

Work with supervisor to develop and oversee junior staff, manage time, assure projects are completed on time and adhere to budget

Keeps up with the latest trends in media, programming, and ratings

Informs client/team of new opportunities or issues

Participates and leads, if appropriate, face to face client meetings

Builds positive relationships with internal and external teams and sets good example for associate level

Strategic Thinking & Leadership:

Develop and oversee Associates; conduct training, manage time, assure projects are completed on time and adhere to budget

Instruct and develop Associates knowledge of television media, negotiation skills and DDS programs

May be responsible for constructing and delivering accurate, honest and timely performance management documents

Works with management team (Supervisor/Group Director) to develop strategies for media buys

Shares new and relevant advertising opportunities in written and verbal form to the media department

Communications Skills:

Expresses oneself clearly and concisely in oral communications

Writes in a clear, compelling and concise manner

Organizes ideas and information logically and sequentially

Assists in the development of media presentations and tactical POVs

Develops client reports that are clear, compelling and persuasive

Moves audience to desired action through clear and persuasive delivery of information

Insures key information is provided to team regarding client issues, internal agency issues, changes in account status, etc.

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel

Key Responsibilities:

• QA activities across multiple eCommerce initiatives based on SFCC.
• Define and implement test strategies, test plans, and defect tracking processes
• Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks
• Review and optimize test cases to ensure maximum coverage and efficiency
• Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.
• Report and track quality metrics and ensure adherence to release timelines
• Actively participate in sprint activities, requirement walkthroughs, and go-live planning.
• Develop and execute test plans, test cases, and test scripts for Salesforce applications.
• Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.
• Hands-on experience with Shipping Methods/Configuration.
• Hands-on experience with different viewport executions.

Required Skills and Qualifications:

• 5+ years of experience in QA, with at least 2+ years in a QA role
• Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
• Strong working knowledge of the SFCC Business Manager tool and configurations
• Deep understanding of the e-commerce domain, user journeys, and buying flows
• Experience working in Agile/Scrum environments
• Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
• Strong analytical, leadership, and problem-solving skills
• Excellent stakeholder communication and reporting abilities
• Exposure to automation testing is a plus

Job Description

Required Experience : 7-10 Years

Required Experience (Must) : CA / Charted Accountant

Accounting & Reporting

• Ensure timely preparation of financial statements (P&L, Balance Sheet, Cash Flow).
• Ensure all Balances are reconciled on monthly basis
• Closing the month end and reporting the numbers for Management reporting
• Maintain compliance with accounting standards and statutory regulations.

Governance & Compliance

• Implement internal controls and ensure adherence to Delegation of Authority (DOA).
• Ensure compliance with tax laws, corporate governance policies, and audit requirements.
• Coordinate with internal and external auditors for statutory and compliance audits.

Cash Flow & Treasury Management

• Manage cash flow, working capital, and liquidity.
• Oversee treasury operations and banking relationships.

Risk Management

• Identify financial risks and propose mitigation strategies.
• Ensure segregation of duties and fraud prevention through strong control systems.

Job Summary

The purpose of this role is to lead and manage the implementation and execution of Paid Social campaigns and strategies and the day-to-day communication with clients to help achieve their goals.

Key responsibilities:

• Develops account strategy in partnership with client and Paid Social Director and is accountable for the execution of strategy and achievement of KPIs
• Responsible for the operational success of accounts, ensures deliverables are met on time and on budget
• Owns and manages the client strategy and plans key campaign efficiencies
• Manages all day-to-day efforts and is the primary day-to-day SME voice to the client
• Plans accounts and growth opportunities, working closely with the Account Directors
• Builds strong relationships across Client Services and other channel teams

Qualifications: Any Graduate

Required Skills: Paid Campaign, CTR, CPC, CPM, Multiple Platforms: Meta, LinkedIn, Snapchat, Pinterest, Twitter, YouTube, Media Planning