14 jobs in Manulife

In-Force Management Lead

Remote Manulife

Posted 1 day ago

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Job Description

As the In-Force Management Lead, you will be responsible for developing and executing strategies that maximize portfolio value through effective management of policy persistency, premium conservation, claims monitoring, and customer value enhancement initiatives. This role will serve as a key business partner across Actuarial, Distribution, Product, Risk, Claims, and Finance functions to monitor portfolio performance, identify emerging risks and opportunities, and drive initiatives that support sustainable business growth and profitability.
**Position Responsibilities:**
+ Lead the development and execution of in-force management strategies to maximize portfolio value and profitability.
+ Monitor portfolio performance across key indicators including persistency, premium collection, reinstatement, claims experience, claim trends, and customer lifetime value.
+ Support risk management initiatives through continuous monitoring of lapse/persistency (including partial withdrawals) and claims (mortality & morbidity) experience indicators.
+ Identify trends, risks, and opportunities within the in-force portfolio and provide actionable recommendations to improve claims performance and persistency level, while maintaining customer-centric outcomes.
+ Partner with Product/Pricing and Actuarial teams to assess in-force product performance and profitability and collaborate closely with Distribution Line 1B and Risk teams on in-force portfolio monitoring, persistency management, claims experience oversight, and the identification and mitigation of emerging portfolio risks to ensure sustainable business growth and profitability.
+ Support long-term strategic planning for in-force business growth and profitability.
+ Represent the in-force management function in strategic business discussions and management forums.
**Required Qualifications:**
+ Bachelor's degree or equivalent experience.
+ Minimum 7 years of experience in Life Insurance, with exposure to one or more of the following areas: In-Force Management, Product Pricing, Actuarial Valuation, Business Strategy, Portfolio Management, Bancassurance or Distribution Management.
+ Strong understanding of Life Insurance business fundamentals, products, policyholder lifecycle and portfolio profitability.
+ Knowledge of persistency management, retention strategies, premium conservation, and customer value management.
+ Understanding of claims experience analysis, portfolio risk monitoring, and insurance profitability drivers.
+ Experience leading cross-functional projects involving Product, Actuarial, Distribution, Claims, Risk, Finance, and Operations teams.
**Preferred Qualifications:**
+ Stakeholder management and influencing skills across multiple functions and seniority levels.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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Partnership Distribution

Remote Manulife

Posted 1 day ago

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Job Description

Looking for a candidate with strong background in sales, superior communication and presentation skill, sound investment knowledge and strong relationship builder. Highly motivated individual who could act as great collaborator and problem solving is an essential requirement to meet criteria to become a valuable team member in the largest asset manager in industry. A chosen individual will play important role in managing relationship of key distribution partners and help them creating value in delivering investment solution to their client.
**Position Responsibilities:**
+ Maintain excellent relationship with key individuals in all levels across distributors.
+ Create and enhance value delivery to our distributors by introducing ideas, innovating services, executing activities, and solving problems.
+ Deliver sales numbers, both as a team or individual.
+ Represent company as spoke person or speaker in key events or gatherings.
**Required Qualifications:**
+ Min of 10 year of experience as a salesperson in financial industry. Most preferably, the candidate has professional experience in banking or investment firms with strong achievement
+ Exceptional communication skill, both engaging one-on-one interaction and inspirational public presentation
+ Minimum bachelor's degree, preferably in finance or economics. Master's degree with high educational achievement would be an edge
+ Have mutual funds sales license (WAPERD) and Investment Manager representative (WMI) license are an advantage
**_When you join our team:_**
+ We'll empower you to learn and grow the career
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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Procurement Lead, Indonesia

Remote Manulife

Posted 1 day ago

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Job Description

The Procurement Lead Indonesia leads all country procurement and vendor management activities, ensuring alignment with regional procurement strategies, governance requirements, and business objectives. The role is responsible for managing sourcing initiatives, supplier relationships, contract governance, cost optimization, risk mitigation, and procurement process improvements while partnering closely with internal stakeholders and regional teams.
**Position Responsibilities:**
+ Leads all country procurement matters and be the first point of contact for all procurement related activities with external third party vendors
+ Organize and chair the local Procurement Council as well as reviewing and coordinating the execution the relevant resolutions out of the Council.
+ Assist Procurement Council to manage company's procurement following Asia Procurement strategy and objectives.
+ Support a roll out of procurement best practices within Company.
+ Develop local procurement policy supplement to ensure the policy is in line with global governance framework and shareholders requirements; ensure the local policy formulation is efficient and transparent.
+ Develop training and communication programs to enhance organizational understanding on relevant procurement policies.
+ Provide overall oversight/ review on procurement and vendor management. Monitor the vendor performance and contract implementation to ensure the procurement initiatives meet with relevant policies, regulations and code of ethics.
+ Build and actively maintain vendor database with market insight information including past experiences of the Company using that vendor, pricing, quality and reliability for purchasing departments' reference.
+ Monitor the overall control of procurement initiatives.
+ Liaise with Asia Procurement category team and local subject matter experts (legal, compliance, operational risk informational risk, tax etc.) as needed.
+ Identify procurement opportunities that will result in economic benefits/process efficiencies/risk mitigation.
+ Lead cross-functional teams for sourcing events based on the thresholds set in the Global Procurement Policy and Local Procurement Supplement.
+ Ensure vendors are pre-qualified and complete confidentiality agreements, as required by current policy.
+ Work with Asia Procurement to develop/enhance the underlying category Total Cost of Ownership (TCO) model and benefits tracking approach to be used during the sourcing event.
+ Develop vendor analyses, using Manulife standard tools, to present potential vendors to the cross-functional sourcing team.
+ Lead the RFx process by developing the RFx from Manulife standard templates and distributing the RFx according to policies and procedures. Collect data and information necessary to define Manulife's requirements for the RFx.
+ Respond to, escalate, track and analyze vendor inquiries with regards to the RFx.
+ Engage and coordinate local functional subject matter experts, such as legal, tax, risk management, etc., in support of procurement initiatives.
+ Develop RFx summaries and vendor evaluation matrices, using Manulife standard templates, for the cross-functional sourcing team to evaluate vendor responses.
+ Document results from the sourcing activities
+ Deliver target savings and repot the results based on the developed savings methodology
+ Develop the necessary analyses to support the various category management activities
+ Other duties as assigned
**Required Qualifications:**
+ 8+ years of progressive experience in procurement, contract management and/or vendor management roles
+ Undergraduate degree (business, finance, accounting or legal studies preferred)
+ Solid knowledge of procurement, vendor management and contract best practices, processes and tools
+ Solid analytical skills
+ Experience work in global organization by leading a team will be an added advantage
+ Familiar with end-to-end procurement process and operating model (offshore COE model)
+ Experience on implementing or managing procurement P2P tools (e.g. Ariba, Ivalua)
**Preferred Qualifications:**
+ Knowledge in technology, systems and digital transformation procurement will be an added advantage
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
オフィス勤務
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Health Data Analytics

Remote Manulife

Posted 1 day ago

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Job Description

Job Posting Description
**Position Responsibilities:**
1. Ensure timely and accurate monitoring of health claims performance - Accountable for delivering high‑quality, recurring analytical outputs that provide early detection of emerging trends in claims cost, utilization, and risk indicators. This includes maintaining dependable monitoring mechanisms that allow the Health team to respond quickly to changes in a short‑tailed, high‑velocity business environment.
2. Support strategic and operational decision‑making through advanced analytics - Responsible for synthesizing data from TPAs, providers, and internal systems into structured insights that inform decision‑making. This includes developing analyses that highlight key drivers of cost, utilization, anomalies, and operational inefficiencies, enabling leadership to take targeted actions that improve financial and operational performance.
3. Maintain and enhance the data infrastructure that enables Health analytics with collaboration with cross-functional stakeholders - Responsible for ensuring that data pipelines, processing logic, and reporting assets are accurate, stable, and optimized for efficiency. This includes identifying opportunities to improve data quality and enhance analytical tools to support scalability and operational excellence.
4. Support ad‑hoc analytical requests and cross‑team initiatives - Accountable for delivering high‑quality analysis and insights for ad‑hoc projects originating from other teams, ensuring responsiveness, analytical rigor, and alignment with broader business priorities. This includes contributing analytical expertise to cross‑functional initiatives that require health‑related data interpretation or integration.
**Required Qualifications:**
+ Strong skills in SQL, Python, R, SAS, or other analytical tools.
+ Expertise in BI platforms such as Power BI or Tableau for insight visualization and storytelling.
+ Bachelor's degree in Statistics, Mathematics, Data Science, Actuarial Science, Computer Science, Engineering, Economics, or another quantitative discipline.
+ Typically 2-5 years of analytics experience, ideally within health insurance, actuarial functions, or data-heavy operational environments.
+ Deep exposure to health insurance data or medical coding (ICD, CPT, procedure codes) is a strong asset.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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Health Proposition

Remote Manulife

Posted 1 day ago

Job Viewed

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Job Description

Health Proposition leads are responsible for develops and drives the health proposition strategy, leveraging customer insights, market trends, and medical expertise to create innovative health and wellness solutions that support business growth and customer needs.
The role partners with Product, Actuarial, Underwriting, Distribution, and external healthcare partners to deliver integrated health ecosystem solutions, monitor proposition performance, and continuously enhance customer engagement and value.
**Position Responsibilities:**
+ Develop and drive the Health Proposition strategy and roadmap.
+ Translate health insights, analytics, and medical capabilities into compelling customer propositions.
+ Partner with Product, Actuarial, Underwriting, and Distribution teams to design and enhance health solutions.
+ Identify market trends, customer needs, and competitive opportunities.
+ Drive integration of health ecosystem services, including healthcare providers, wellness, and digital health solutions.
+ Monitor proposition performance and recommend improvements to drive growth and customer engagement.
**Required Qualifications:**
+ Bachelor's degree in a related field.
+ 5+ years of experience in Life Insurance or Product Development or Proposition Management.
+ Strong understanding of health insurance products, Health, and customer needs.
+ Proven ability to lead cross-functional initiatives and influence stakeholders.
+ Strong strategic thinking, commercial acumen, and analytical skills.
+ Excellent communication and presentation skills.
**Preferred Qualifications:**
+ Experience in digital health, wellness solutions, or healthcare partnerships.
+ Knowledge of the Indonesian health insurance market and regulations
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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Head of Providers Relations

Remote Manulife

Posted 1 day ago

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Job Description

The Head of Providers Relations role offers a unique opportunity to lead and expand our network of healthcare providers within the insurance industry, aligning with our mission to deliver comprehensive and accessible insurance solutions. This position is crucial in developing and maintaining strategic partnerships with healthcare institutions, ensuring that our insurance products and services meet the diverse needs of our clients. The successful candidate will gain valuable insights into healthcare management within the insurance sector, enhance their leadership and negotiation skills, and contribute to the growth of a high-quality provider network. This role provides the chance to be at the forefront of innovation in the insurance industry, driving both personal career advancement and the organization's success.
**Position Responsibilities:**
+ Provide leadership, motivation and support to the team to ensure established objectives for service, quality and productivity are achieved in a rapidly changing environment that supports sales and retention objectives.
+ Through recruiting, training, coaching, mentoring, team building and development opportunities, build a high performing cohesive work team that delivers quality service.
+ Ensure that service issues are resolved promptly, professionally and courteously.
+ Participate directly in continuous improvement projects. Identifying service and productivity improvements opportunities within the team and manage change as required.
+ Ensure all Request for Proposals for clients are completed on time, professionally, to the satisfaction of the Account Executive and in a consistent approach.
+ Ensure the consistent quality production of all client review kits for the CRMs (including preparing PPT, requesting reports, analyzing data and assembling material).
+ Ensure that all of the shared mailboxes are assigned to various staff and that all requests for education or service support and completed with a high level of quality, professionalism and on time.
+ Provide bilingual support as needed, reporting on trending of service requests and identify opportunities for efficiencies and cost effectiveness.
**Required Qualifications:**
+ Minimum of 5 years' working experience industry preferably working with service and Distribution
+ 5-7 year's experience in a customer service role
+ Well-developed planning, organization skills and time management skills
+ Demonstrated customer service skills, problem solving and multitasking skills Proficient use of Microsoft Office Word, Excel
+ Ability to travel to various Group Field Offices across Canada periodically Strong customer orientation with emphasis on building relationships
+ Strong interpersonal skills with proven ability to influence and negotiate, to defuse, reconcile and remedy various issues and create win-win solutions
+ Excellent oral and written communication skills Fluently bilingual in both oral and written French and English
+ Exceptional organizational and priority management skills in a fast-paced environment
+ Excellent knowledge of the business unit's practices and procedures
**Preferred Qualifications:**
+ Analytical thinking Flexibility and adaptability
+ Excellent communication
+ Continuous improvement Client service
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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Growth & Engagement Specialist (Leads, Marketing Automation & Customer Engagement)

Remote Manulife

Posted 1 day ago

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Job Description

Growth & Engagement Specialist (Leads, Marketing Automation & Customer Engagement) is responsible for developing and executing targeted digital marketing strategies to generate high-quality acquisition leads across paid, owned, and social media channels, while nurturing prospects to support customer base expansion.
The role works closely with Distribution Channel (Agency), Analytics, local Brand Campaign team, and GPMSS Regional Office to support cross-sell and up-sell programs for existing customers, manage digital campaign implementation and marketing technology systems, monitor digital media placement, and analyze performance data to optimize lead acquisition, conversion, and overall marketing effectiveness.
**Position Responsibilities:**
Strategy and Growth Development:
+ Design and implement data-driven growth strategies to acquire, engage, and retain customers across various channels.
+ Identify growth opportunities through market research and competitive analysis.
+ Explore cross-sell and upsell opportunities with distribution channels, including agencies.
Performance Marketing:
+ Manage and optimize digital marketing efforts across various channels, such as paid advertising, email marketing, banner/display, and social media, to drive measurable results in lead acquisition initiatives.
+ Utilize A/B testing and analytics to refine ad performance and marketing strategies.
+ Work closely with the Distribution Channel (Agency & Banca) and Analytics team to support cross-sell and up-sell programs to existing customer leads.
Targeting and Content Collaboration:
+ Identify target audience segments and develop tailored messaging and offers to attract and convert qualified leads.
+ Collaborate with the marketing team to create compelling content and assets that support lead generation efforts.
Analytics and Reporting:
+ Monitor key performance indicators (KPIs) to measure campaign effectiveness and ROI.
+ Analyze campaign performance data to identify trends, insights, and opportunities for optimization.
+ Provide actionable recommendations and insights to stakeholders to guide strategic decisions and ensure continuous improvement.
Marketing Automation:
+ Design and manage automated workflows and campaigns to nurture leads and drive conversions.
+ Integrate marketing automation tools with CRM systems to streamline processes and improve efficiency.
Email Marketing Strategy:
+ Develop and execute comprehensive email marketing campaigns to enhance customer engagement and retention.
+ Segment email lists based on customer behavior and demographics to deliver personalized content.
CRM Management:
+ Oversee the CRM system to ensure accurate customer data and optimize customer journeys.
+ Implement strategies for customer segmentation, targeting, and lifecycle
Social Media Support
+ Support social media content planning, asset coordination, and day-to-day execution to strengthen brand visibility, engagement, and campaign amplification.
+ Coordinate with internal teams to ensure social media content is relevant, timely, and aligned with brand and campaign objectives.
+ Encourage employee advocacy and support brand ambassador initiatives through social media activities.
**Required Qualifications:**
+ Bachelor's degree in marketing, Digital Marketing, or related field.
+ Proven experience in digital lead acquisition, digital marketing, or related roles.
+ Strong analytical & technical skills in data management, excel and analytics.
+ Experience in overseeing lead distribution and managing data validation to drive informed decision-making.
+ Ability to collaborate with cross-functional teams, regional team & external parties.
+ Proficiency in creating reports and leading process improvements.
+ Excellent communication and leadership skills to drive team discussions and initiatives.
**Preferred Qualifications:**
+ Experience managing sponsorships, partnerships, and community marketing initiatives
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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Product Development Lead

Remote Manulife

Posted 1 day ago

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Job Description

A Product Development Lead plays a pivotal role in driving the development, enhancement, and management of insurance products across their lifecycle. This role focuses on translating customer insights, market trends, and regulatory requirements into innovative, customer-centric product solutions that remain competitive in a dynamic market.
The successful candidate will ensure products are commercially sound by balancing risk, pricing, and profitability while supporting the company's growth strategy. Working closely with cross-functional teams including actuarial, marketing, distribution, operations, and compliance, the Product Development Lead will drive product innovation, continuous improvement, and successful product performance in the market.
**Position Responsibilities:**
+ Lead the development and launch of new product features and services, as well as act as subject matter expert for existing offerings. Lead the development of new insurance products and enhancements by translating insights and professional advice from Product Proposition and Pricing into clear, actionable business requirements that drive successful product delivery.
+ Lead cross-functional core teams in product development initiatives, ensuring that projects are implemented according to plan and that any issues are resolved promptly and effectively
+ Drive projects to completion; help the business make key decisions in a timely manner; seek consensus
+ Leverage industry knowledge and research to improve the competitiveness of product offerings
+ Develop and ensure delivery of detailed product specifications and regulatory collaterals.
+ Responsible for regulatory filings and ensure compliance with industry standards.
+ Lead medium to high complexity cross-departmental projects independently (for Product Manager)
+ Support Head of Product Development with ad-hoc projects and presentations.
**Required Qualifications:**
+ A minimum bachelor's degree in Actuarial, Financial, Business, or related field of study; preferably part-qualified or qualified actuary with a pricing actuarial background.
+ Minimum 10 years' experience in Product Development, Proposition, and/or Pricing functions in Life Insurance industry. Understanding business processes and product development cycles.
+ Strong analytical and problem-solving skills with the ability to balance technical detail and commercial impact.
+ Able to provide professional advice, communicate difficult concepts and information, converts technical information into business information and advices.
+ Excellent verbal and written communication skills (Bahasa and English) with the ability to influence stakeholders across the business.
+ Prior managerial experience is a must.
+ Proactive, detail-oriented, and comfortable working in a fast-paced environment. Able to work with AI to improve processes.
+ Self - driven to proactively identify what needs to be addresses and prioritized to best achieve objectives of their role
+ Ability to build and manage relationships with the key internal stakeholders
**Preferred Qualifications:**
+ Solid interpersonal skills to effectively build relationships and communicate with other departments
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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IT Engineering Manager

Remote Manulife

Posted 1 day ago

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Job Description

We are seeking a highly capable **IT Engineering Manager - Life Insurance Systems** to lead and scale our engineering teams supporting core insurance platforms and sales systems. This role is responsible for driving high-quality system delivery, improving engineering productivity, and ensuring reliable and scalable solutions that support business growth.
The role requires a strong balance of **technical expertise, leadership capability, and domain knowledge in life insurance systems** , along with a forward-looking mindset to **drive AI adoption and digital innovation** .
**Key Responsibilities**
**1. Engineering Leadership**
+ Lead and manage a team of software engineers supporting **core insurance systems (Policy Administration)** and **sales platforms (e.g., POS tools)**
+ Drive team performance, capability building, and talent development
+ Foster a culture of **ownership, collaboration, and continuous improvement**
**2. Delivery & Execution**
+ Oversee end-to-end delivery of system enhancements and new product features
+ Ensure **timely, high-quality, and predictable delivery outcomes** aligned with business priorities
+ Manage dependencies across teams including Product, Architecture, QA, and Operations
**3. Technology & Solution Oversight**
+ Provide technical guidance on system design, architecture, and integration
+ Ensure systems are **scalable, secure, and aligned with enterprise standards**
+ Oversee development across key technologies including **Oracle (mandatory), Java, and .NET**
**4. Product & Business Alignment**
+ Partner closely with Product, Business, and Pricing teams to translate requirements into scalable solutions
+ Ensure strong alignment with **life insurance product structures, business processes, and regulatory needs**
**5. Engineering Excellence & Innovation**
+ Drive adoption of best practices in **software engineering, testing automation, and DevOps**
+ Improve development productivity through **standardization, reuse, and AI-enabled practices**
+ Promote and lead **AI adoption across development teams** to enhance productivity, quality, and decision-making
+ Strengthen quality assurance, including UAT and regression efficiency
**Qualifications & Experience**
**Mandatory Requirements**
+ Proven experience managing and leading **software engineering teams**
+ Strong hands-on experience with **Oracle PL_SQL (mandatory)**
+ Solid background in **enterprise application development (Java preferred; .NET is an advantage)**
**Domain Expertise**
+ Experience in **life insurance industry** is highly preferred
+ Min **8 years** experiences
+ Familiarity with:
+ Life insurance products (e.g., protection, unit-linked, etc.)
+ End-to-end **policy administration processes**
+ Sales tools / distribution platforms
+ Experience working on or supporting **core insurance systems (CAS / Policy Admin Systems)** is a strong advantage
**Leadership & Communication**
+ Strong leadership and stakeholder management capabilities
+ Excellent **communication skills in English** , both written and verbal, with the ability to engage effectively with business and technical stakeholders
+ Ability to work across **cross-functional teams and complex environments**
**Mindset & Capabilities**
+ Strong problem-solving mindset with a focus on execution and results
+ Proactive and forward-looking approach with a clear **vision for leveraging AI and emerging technologies** to improve engineering outcomes
+ Ability to drive **change, standardization, and capability uplift across teams**
**Why Join Us**
+ Opportunity to lead transformation in **core insurance technology platforms**
+ Drive innovation in **AI-enabled engineering and product delivery acceleration**
+ Collaborate with regional and global stakeholders
+ Make a direct impact on **business growth and customer experience**
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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Proposition Strategy and Competitive Services Lead

Remote Manulife

Posted 1 day ago

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Job Description

As a Proposition Strategy and Competitive Services Lead in life insurance, you will shape innovative, customer‑centric propositions that respond to evolving protection, savings, and wellness needs. By translating market insights, customer behavior, and competitor intelligence into clear strategies, you will drive differentiation and long‑term value across the portfolio.
Partnering closely with product, marketing, actuarial, and distribution teams, you will strengthen competitive positioning, support go‑to‑market execution, and influence key strategic decisions. This role is ideal for a strategic thinker who combines commercial acumen with a deep understanding of the life insurance landscape to deliver sustainable growth.
Position Responsibilities:
+ Take on a multitude of product development related projects
+ Leading and/or being a part of pricing teams to develop innovative new products that meeting marketing, profitability, and risk management goals.
+ Joining cross functional product development teams that also include representatives from marketing, systems, illustrations, legal, and contracts, to represent Pricing's interests and concerns.
+ Developing enhanced pricing techniques to reflect emerging issues such as guarantee costing, in force portfolio leveraging, and others.
+ Working closely with Product Managers and Distribution on product design objectives that meet the needs of our customers in multiple distribution channels.
+ Working with the AVP & Pricing Officer to present product financial results and explain key challenges and constraints at each step of the process
+ Responsible for additional projects related to the department's objectives
Required Qualifications:
+ A minimum bachelor's degree in Actuarial, Financial, Business, or related field of study
+ Fellow of the Society of Actuaries (FSA) or equivalent
+ Excellent analytical and problem-solving ability combined with very strong technical actuarial skills.
+ Risk management focus, with ability to see beyond traditional measures and identify emerging issues.
+ Ability to respond to changing demands from multiple stakeholders and prioritize needs and results while working under deadline pressure
+ Knowledge of IFRS and US Statutory accounting bases including earnings emergence, deferred taxes, and capital, as well as the various profit metrics used in pricing.
+ Experience with individual life insurance (product development or valuation) an asset
Preferred Qualifications:
+ Solid interpersonal skills to effectively build relationships and communicate with other departments
When you join our team:
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
Is this job a match or a miss?
Apply Now