2 jobs in questW
Project Manager
Posted 1 day ago
Job Viewed
Job Description
Purpose
• Deliver engineering Scopes for nearshore high voltage cable installation projects
and if required tender and FEED.
Responsibility
• Plan, coordinate, and execute engineering activities for nearshore high voltage
cable installation projects.
Success criteria
• Technical knowledge related to Installation Methodology in Nearshore environment
Primary tasks
• Support and manage projects throughout their lifecycle for Nearshore scopes
• Nearshore Installation Operation e.g. Dredging, PLGR, HDD, Trenching, Pull-in,
including but not limited to this
• Develop and document work methods ,RFP , Project Schedule ,tailored to shallow
water vessels/barges and landfall Operation
• Assist in the development projects aimed at enhancing our company’s nearshore
installation capabilities and competitiveness;
• Engage with diverse stakeholders (Internal / External) and Cross-functional Departments on a daily basis to ensure project success.
Interfaces • Functional Manager
• Project Installation Managers
Experience
• Substantial experience(8 to 15 Years) nearshore cable or
pipeline installation projects, preferably involving bargebased solutions.
IT
• Good working knowledge of MS Office and basic CAD tools.
• Experience with OrcaFlex or other relevant engineering
software is an advantage.
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Customer Service Manager
Posted 6 days ago
Job Viewed
Job Description
Roles & Responsibilities:
Looking for candidates from a manufacturing industry for driving customer satisfaction by ensuring timely and effective resolution of customer complaints and claims across domestic and export markets. The role focuses on enhancing customer experience, strengthening service processes, implementing quality-driven initiatives, and building team capability to deliver consistent and superior service standards
.
Key Performance Area • Claim resolution turnaround time (C2C & D2D) • Claim processing efficiency through E-claim platform • Customer satisfaction and perception scores • Effectiveness of modified tyre tracking feedback • Implementation of digital initiatives in customer service • Execution of customer experience/service roadmap initiatives • Adoption of QBM practices (SOPs, QIP, Kaizen) • Training effectiveness and team capability improvem
ent
Education and Experience Required Education: B.E /B. Tech in Mechanical/Automobile stream. Experience: 07-12 years of relevant experience in Customer Service/ Product support / Customer Management. Rubber / Tyre / Automobile Industry will be prefe
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