4 jobs in Spectra Technovision (India) Pvt. Ltd.

Technical Associate - Software Implementation

400001 Mumbai Spectra Technovision (India) Pvt. Ltd.

Posted 3 days ago

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Job Description

Job Summary :

We are looking for a Technical Associate – Implementation with 2–5 years of experience in software implementation, customer support, and SQL troubleshooting. The role involves end-to-end software deployment, technical support, and ensuring seamless customer onboarding and satisfaction.


Industry – Office Equipment / Automation /3 IT Software & Software Services / Electronic / Security and Surveillance

Functional Area – Customer Success - Implementation

Role – Technical Associate - Implementation

Employment Type – Permanent Job, Full Time

Client Visit – Yes

Work location – Mumbai

Shift – Regular Day Shift


Key Responsibilities:

  • Role would require day in – day out client interactions over telephonic calls and remote session over any desk or any other remote tool.
  • End to End software implementation: installation, configuration, integration, defining various policies as per the client requirements etc, and get the certification of completion from the client.
  • Train the users functionally and technically on our various software’s aspects.
  • Provide technical support along with basic trouble shooting on L1 Level and provide ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Responsible for database support, troubleshooting the problems by writing SQL queries, deploy new patches on UAT and production server at IIS server.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
  • Escalate unresolved queries to respective departments for accurate redressal.
  • Knowledge on ticket management system.


Required Skills

  • Education Qualification: Any computers degree: BCA / BSc (Information Technology) / BSc (Computer Science) / BE or BTech Computer Science / BE or BTech IT etc / MCA.
  • 2 to 5 Years experience in Software - Customer Success / Support Domain.
  • Experience of working with various databases like SQL, Oracle & MS Access or with software implementation & ticketing tool will be an added advantage.
  • Good understanding of computer, internet and IT literacy with the ability to learn new technology quickly.
  • Basic knowledge on SQL / Oracle Database - writing SQL query to troubleshoot errors
  • Basic knowledge on networking, windows desktop/servers, IIS and troubleshooting tools
  • Good listening and problem-solving skills
  • Customer service and a customer centric attitude


Desired Personality traits

  • Soft spoken & pleasing, professional, presentable at the same time sharp to handle small and large clients
  • Technically &Logically Strong
  • Strong analytic, problem solving & Interpersonal Skills
  • Strong work ethics and sense of commitment
  • Ability to balance multiple priorities
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Sr. Technical Associate (no outstation candidates)

380005 Ahmedabad Spectra Technovision (India) Pvt. Ltd.

Posted 4 days ago

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Job Role

  • Handling Level 2 technical issue, manage escalated tickets, with complex troubleshooting and advance technical support
  • Working closely with L1 level support team and development team to identify and troubleshoot reported issues
  • Analyze and debug issue that has been reported by customer.
  • Identification and escalation of issues to appropriate team for urgent attention.
  • Responsible for database support, troubleshooting the problems by writing SQL queries, deploy new patches on UAT and production server at IIS server
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
  • Escalate unresolved queries to respective departments for accurate redressal.
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Business Development Manager

560001 Bangalore Bazaar Spectra Technovision (India) Pvt. Ltd.

Posted 4 days ago

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Job Description

We are looking for a driven and experienced Business Development & Sales professional with 5+

years of industry experience. The ideal candidate will bridge strategic BD and frontline sales —

building the specifier and influencer ecosystem while owning the direct sales cycle. They will

expand Spectra’s enterprise footprint, grow channel partnerships, and serve as a confident face of the brand in front of CXOs and decision-makers.

CTC – Competitive; commensurate with experience. Salary will not be a constraint for the right

resource.

Other Benefits – Medical Insurance, Mobile & Petrol reimbursements, Paid Leaves, 5-day work

week, employee engagement events, and skill-building training.

Industry – Office Equipment / Automation / IT Software / Electronic / Security &

Surveillance Role – Assistant / Manager – Business Development & Sales

Employment Type – Permanent, Full Time

Work Location – Bangalore (Jayanagar) / Mumbai (Borivali) / Hyderabad

Client Facing – Yes – Regular client visits, demos & presentations. Own two-wheeler mandatory

(petrol reimbursed as per policy).

Experience – 5-8 years in Sales / BD in Security, IT, HRMS, ERP, CRM software or any other

technology industries.

Working Days – 5-day work week | Regular shift


Job Role

Sales & Channel Development

• Own the end-to-end sales cycle: lead generation, solution pitch, negotiations, closure, and

handover to account management.

• Introduce Spectra’s solutions to new prospects through networking, cold calls, referrals, and

targeted sales campaigns.

• Build and grow the channel partner ecosystem — appoint new dealers/SIs/distributors, enable

cross- selling, and support partner-led revenue.

• Conduct client visits, product demonstrations, and C-suite presentations; manage BOQ/BOM

and bidding support for channel partners.

• Maintain accurate proposals, pipeline documentation, and ensure disciplined lead-cycle

management.

Strategic Business Development & Specifier Engagement

• Engage the influencer community: Architects, Builders, ELV/Electrical teams, EPC &

Construction firms, MEP Consultants, PMCs, Design & Build firms, and Security Consultants.

• Identify, develop, and nurture ABC category business partners; provide ongoing technical

and commercial support.

• Drive tender specifications for large projects; position Spectra as the preferred make and

convert specs into qualified leads.

• Build a healthy project funnel in assigned verticals; present technical and commercial solutions to all relevant stakeholders.

• Develop region-specific business plans for strategic technology and channel partners; gather

and report competitor intelligence.


Key Account & Enterprise Development

• Expand Spectra’s footprint in enterprise accounts not yet engaged; act as the “Voice of

Spectra” before CXOs and senior decision-makers.

• Understand key account business priorities in Physical Security & Workforce Management; build long- term relationships through direct and indirect touch.

• Organize end-user seminars, awareness briefings, and face-to-face presentations to

reinforce Spectra’s role as a Trusted Partner.

• Attend industry tradeshows and events; pursue speaking and presentation opportunities to

strengthen brand presence.

Reporting & Market Intelligence

• Provide timely monthly reports on pipeline, activities, and regional progress.

• Collaborate with Marketing on whitepapers, brochures, webinars, exhibitions, and lead

nurturing campaigns.

• Stay updated on product developments, market trends, and competitive activity; support local

and national marketing initiatives.

Required Skills

• 5-8 years in Sales / BD representing OEMs in ELV, CCTV, BMS, Physical Security, IT,

HRMS, ERP, CRM software or any other technology industries, preferably serving enterprise,

building, or construction clients.

• Demonstrated ability to manage direct and channel sales cycles from prospecting to closure.

• Strong existing network with specifiers, system integrators, consultants, and corporate

decision- makers.

• Excellent communication, presentation, and negotiation skills; public speaking ability in English

and the local language.

• Technical education preferred: MBA + BCA / B.Sc. IT / MCA / BE (EC/CS) .

• IP networking knowledge and understanding of access control / security technologies is a

strong advantage.

• Self-managed, disciplined with time, priorities, and field expenses.

Desired Personality Traits

• Result-driven with strong self-initiative and a hunter mentality

• High work ethic, accountability, and commitment to targets

• Strong interpersonal skills – builds trust quickly with diverse stakeholders

• Thrives in a fast-paced, field-intensive environment

Key Result Areas

• Revenue generation – direct and channel-driven

• Specifier/influencer onboarding and project pipeline health

• Channel partner development and enablement

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IT Administration

380015 Jodhpur Spectra Technovision (India) Pvt. Ltd.

Posted 16 days ago

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Job Description

Permanent
User account creation, modification, and access managementInstallation, configuration, and maintenance of hardware and softwareServer, network, and firewall administrationData backup, recovery, and disaster recovery planningAntivirus, endpoint security, and patch managementEmail server and collaboration platform administrationSoftware license and asset managementMonitoring system performance and resolving technical issuesManaging printers, peripherals, and shared resourcesImplementing IT security policies and compliance requirementsMaintaining IT documentation, SOPs, and inventory recordsProviding technical support and helpdesk servicesVendor coordination for IT equipment, software, and AMC supportPlanning IT infrastructure upgrades and capacity management
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