98 jobs in Zscaler
Senior Product Manager
Posted today
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Senior Product Manager to join our team. This is a Hybrid role, reporting to the Director, Product Management in the Product Management department. You will drive the vision, strategy, and execution of the Zscaler DSPM product line at the forefront of the world's cloud security leader. By joining our team of innovation champions, you will deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement while shaping the future product roadmap.
**What you'll do (Role Expectations)**
+ Lead the vision and lifecycle for specific modules within the Zscaler DSPM suite, ensuring the roadmap is agile and aligned with Zscaler's high-level business priorities and market trends
+ Translate complex market needs into detailed technical requirements, providing clear needs to Engg teams to build high-performance features meeting acceptance criteria
+ Partner with other teams to navigate the development lifecycle, removing roadblocks and adjusting requirements for timely delivery
+ Act as the subject matter expert by analyzing the competitive landscape, identifying growth opportunities, and neutralizing threats through informed, data-driven product pivots
+ Drive product adoption by collaborating with Marketing and Sales on GTM plans and engaging with customers for roadmap presentations, feedback loops, and high-level escalations
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ 3-5 years of dedicated experience in Enterprise Product Management, specifically within the Cybersecurity or Information Security domains
+ Proven experience with Data Loss Prevention (DLP) and data classification products with understanding of legacy tools and modern AI-based classification methods
+ Deep knowledge of Cloud Security products (commercial and CSP-native) and unique security challenges inherent to cloud environments
+ Hands-on experience and technical working knowledge of at least one major public cloud platform (AWS, Azure, or GCP)
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience applying advanced AI/LLM methodologies to automate data discovery, classification, and anomaly detection within cloud data security postures
+ Knowledge of Cloud Posture Security Management (CSPM), auto-remediation, activity analytics, cloud-native API's, security frameworks and compliance standards
+ Technical degree or a background in hands-on engineering, providing the architectural depth needed to lead complex product modules
\#LI-NT1
\#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
Sr. Software Development Engineer
Posted 1 day ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role**
We are looking for a Sr Software Development Engineer to join our team. This is a hybrid role, reporting to the Senior Director of Software Engineering in the Engineering department. You will join the Engineering team that built the world's largest cloud security platform from the ground up.
**What you'll do (Role Expectations)**
+ Understand how to build and operate high scale systems
+ Provide service and product wide architectural guidance, and drive impactful technical decisions
+ Establish and enforce best practices for coding, testing, observability, and CI/CD pipelines to maintain high-quality, production-ready services
+ Drive cross-team collaboration and lead initiatives in performance optimization, reliability improvements, and adoption of new technologies/tools to accelerate feature velocity
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it, viewing dynamic changes as opportunities to create meaningful impact.
+ You act like an owner. Your commitment to the mission drives a bias for action, letting you execute strategy while staying highly accountable for outcomes.
+ You are a problem-solver. You actively run toward hard challenges, maintaining a laser focus on delivering solutions that yield maximum results.
+ You are a high-trust collaborator. You focus on team success over individual ambition, welcoming candid feedback delivered with clarity and respect.
+ You are a learner. You possess a relentless growth mindset, continuously seeking out development opportunities to become a better teammate.
**What We're Looking for (Minimum Qualifications)**
+ Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
+ 3+ years of experience in Java coding in a highly distributed and enterprise-scale environment with experience in Kafka, Druid, ElasticSearch
+ Experience being on-call and dealing with cloud incidents and writing RCAs
+ Working knowledge of cloud infrastructure services on AWS or Azure
+ Bachelor's or Master's degree in Computer Science or equivalent experience
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience building full CI/CD systems leveraging Kubernetes and web service frameworks
+ Experience building reliable and extensible data tiers for large-scale web services using Postgres and Redis
+ Experience with identity and access management systems like Okta, SAML protocols, and security services knowledge of OAuth
\#LI-Hybrid #LI-AN4
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
Staff Business Systems Analyst
Posted 1 day ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role** We are looking for a Staff Business System Analyst to join our team. This is a remote position within India reporting directly to the Director CRM & PRM Applications in the IT Business Apps department. You will drive the technical evolution of our CRM systems by capturing business requirements for SFDC Sales Cloud and Experience Cloud implementations. You'll partner with leaders to define system goals, prioritize project scoping, and translate complex business needs into functional designs for our engineering teams.
**What you'll do (Role Expectations)**
+ Serve as a process and systems leader with deep ownership of how GTM strategy is operationalized across tools, workflows, and data models
+ Propose and lead initiatives to implement new processes and optimize existing technologies and methodologies that enhance GTM experience and simplification
+ Lead business and functional requirements while defining and prioritizing scoping
+ Partner with cross-functional stakeholders to understand business needs, translate them into functional and technical designs, and handle intakes and troubleshooting in a timely manner
+ Lead the end-to-end implementation, evolution, and optimization of GTM process and workflows in Salesforce.
**Who You Are (Success Profile)**
+ You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner, leveraging dynamic range to navigate seamlessly between high-level strategy and hands-on execution while operating with unyielding integrity.
+ You are a tenacious problem-solver who runs toward challenges, knowing that finding solutions to hard problems delivers the biggest impact.
+ You are a high-trust collaborator who embraces our challenge culture by giving and receiving candid, respectful feedback to earn trust and elevate the entire team.
+ You possess a true growth mindset, actively seeking feedback to continuously develop yourself, become a stronger teammate, and drive your work with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ 8-10 years of IT professional experience in software development with a focus on system software
+ 6+ years of experience on Salesforce.com, Sales Cloud, and Experience Cloud platforms
+ Proven experience driving system implementation, agile project management, and data flow
+ Experience implementing top-of-the-funnel processes such as lead, account, and partner relationship management
**What Will Make You Stand Out (Preferred Qualifications)**
+ Deep knowledge of implementing complex processes including account management, opportunity management, and partner relationships
+ Availability to support business-critical production issues 24x7 when necessary
+ Experience Cloud Certification or direct Experience Cloud implementation experience
\#LI-RG
\#LI-Remote
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
Senior Business Systems Analyst
Posted 1 day ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role**
We are looking for a Senior Business System Analyst to join our team. This is a remote position within India reporting directly to the Director, CRM & PRM Applications in the IT Business Apps department. You will drive the technical evolution of our CRM systems by capturing business requirements for SFDC Sales Cloud and Experience Cloud implementations. You'll partner with leaders to define system goals, prioritize project scoping, and translate complex business needs into functional designs for our engineering teams.
**What you'll do (Role Expectations)**
+ Lead business and functional requirements to Sales/Experience Cloud standard features and functionality while defining and prioritizing scoping
+ Capture requirements from business users pertaining to the implementation of SFDC Sales Cloud and Experience Cloud
+ Meet with business leaders, decision-makers, and end users to define business requirements and systems goals
+ Facilitate discussions among business owners to understand problem statements and gather requirements
+ Translate business requirements into functional and technical designs for the engineering team
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ 6-8 years of IT professional experience in software development with a focus on system software
+ 5+ years of experience on Salesforce.com, Sales Cloud, and Experience Cloud platforms
+ Proven experience driving system implementation, agile project management, and data flow
+ Experience implementing top-of-the-funnel processes such as lead, account, and partner relationship management
**What Will Make You Stand Out (Preferred Qualifications)**
+ Deep knowledge of implementing complex processes including account management, opportunity management, and partner relationships
+ Availability to support business-critical production issues 24x7 when necessary
+ Experience Cloud Certification or direct Experience Cloud implementation experience
\#LI-RG
\#LI-Remote
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
Senior Sales Engineer - Majors
Posted 2 days ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role**
We are looking for a Senior Sales Engineer, Majors to join our team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, Sales Engineering in the SE India department. You will join a global group of professionals passionate about driving a secure, cloud-enabled digital future as a leader in cloud security. You will demonstrate the power and agility of cloud transformation by aligning with regional leadership and engineering to deliver strategic solutions that solve complex customer challenges.
**What you'll do (Role Expectations)**
+ Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience
+ Take total ownership of the technical sale and associated processes
+ Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders
+ Deliver impactful sales pitches, technical presentations, and whiteboards to ensure successful deployments
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ Bachelor's degree or equivalent combination of education and professional experience
+ 15+ years of experience as a Sales Engineer or systems integrator
+ Hands-on experience in installing, configuring, and managing routers, switches, and network security technologies
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience demonstrating or architecting enterprise cloud security platforms utilizing AI-powered threat prevention, automated anomaly detection, or predictive data defense capabilities
+ Proficiency with GPO, Active Directory/LDAP, and SSO/SAML protocols
+ Deep understanding of HTTP, web security technologies (proxies, firewalls), and direct experience managing macOS, UNIX/Linux, and Windows systems
\#LI-Hybrid
\#LI-SP4
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
Analyst, Business Operations
Posted 2 days ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role**
We are looking for an Analyst, Business Performance to join our team. This is a hybrid role, reporting to the Director, Business Performance in the Office of CEO Business Performance department. You will lead strategic initiatives and optimize operations across the organization, making your mark on the planning and product roadmap at the forefront of the world's cloud security leader. You'll champion innovation and help deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement.
**What you'll do (Role Expectations)**
+ Own and drive complex, cross-functional projects aimed at accelerating growth, optimizing operations, and improving profitability
+ Collaborate with leadership to design, execute, and track strategic initiatives focused on business growth and operational efficiency
+ Conduct market research, competitive analysis, and performance reviews to guide growth strategies effectively
+ Develop and implement data-driven strategies to enhance organizational processes and scalability
+ Develop and maintain core business models, forecasts, and dashboards to monitor KPIs and communicate findings to stakeholders
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ Educational Background in Business, Finance, Economics, Operations, or a related field
+ 3-5 years of experience in strategy, management consulting, or operational roles within dynamic industries
+ Exhibited expertise in financial modeling, KPI tracking, and performance evaluations alongside strong problem-solving and decision-making skills
+ Proficiency in analytical tools such as Excel, SQL, Tableau, Power BI, and other data visualization platforms
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience leveraging predictive AI models or automated machine learning tools to enhance macroeconomic forecasting and corporate performance dashboards
+ Experience in industries like consulting, finance, or technology
+ Prior exposure to strategic planning or change management initiatives
\#LI-Hybrid #LI-NT1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
GTM AI Manager, Sales Analytics
Posted 2 days ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role**
We are looking for a GTM AI Manager, Sales Analytics to join our team. This is a Bangalore role, reporting to the Sr. Director, GTM Operations in the Sales BI & Analytics department. In this role, you will solve complex business problems using data to drive the growth of the organization across sales and related functions. You will leverage advanced analytics, Python, Snowflake, and cutting-edge Generative AI tools to transform raw data into actionable strategic insights.
**What you'll do (Role Expectations)**
+ Collaborate with internal stakeholders to understand business challenges and develop analytical solutions to positively impact business performance
+ Drive Generative AI initiatives by utilizing generative AI tools and techniques to design, prototype, and implement solutions using large language models and existing AI tooling
+ Utilize prompt engineering to craft, optimize, and test effective prompts for large language model tools to maximize outputs and insights for business applications
+ Develop and optimize AI agents capable of assisting with decision-making such as in chatbots or enhancing operational efficiency within sales and related functions
+ Evaluate options regarding appropriate modeling techniques or algorithms and present complex data in an uncomplicated, easy-to-understand way to drive action
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ Hands-on experience in advanced statistical analysis, constructing complex statistical models, and working with large language models like OpenAI or Anthropic along with relevant frameworks
+ Proven experience building, deploying, and managing AI agents or autonomous applications designed to handle tasks such as chatbots or workflow automation
+ Proficiency in Python, relevant machine learning libraries such as PyTorch, TensorFlow, or Scikit-learn, and using SQL to build data models via ETL tools like DBT
+ Ability to drive analytics solutions in a multi-disciplinary environment while managing multiple concurrent projects and collaborating with diverse internal teams
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience fine-tuning open-source large language models or implementing advanced retrieval-augmented generation pipelines specifically tailored to optimize sales operations metrics and forecasting
+ Advanced experience leveraging Snowflake and Salesforce.com to deliver predictive intelligence for enterprise sales pipelines
+ Demonstrated capability in translating complex data models into clear, actionable strategic roadmaps for executive leadership
\#LI-Hybrid #LI-VV3
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
Account Executive - Majors
Posted 2 days ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role**
We are looking for an Account Executive, Majors to join our team. This is a Hybrid role, reporting to the Regional Director of Sales in the Sales department. You will be part of a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future as we cement our position as the world leader in cloud security.
**What you'll do (Role Expectations)**
+ Solve customer pain points by leveraging Zscaler's unique value proposition and inspiring technology
+ Educate key decision-makers within your territory to demonstrate the power and agility of cloud transformation
+ Operate as the GM of your business, creating comprehensive plans for coverage, prospecting, and marketing
+ Collaborate closely with Solutions Engineers to deliver both business and technical value to clients
+ Manage the full sales cycle from initial engagement to closure while building a robust customer footprint
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ Extensive experience in Sales with a consistent revenue quota
+ Bachelor's degree in Business or a related field
+ Proven experience engaging with accounts and selling at the C-Level
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience leveraging AI-powered sales intelligence platforms or positioning AI-driven security architectures to accelerate complex enterprise sales cycles
+ Background in Security, SaaS, or Software sales with a demonstrated history of top-tier quota over-achievement
+ Experience collaborating with Channel partners to build joint plans and drive pipeline to closure
\#LI-Hybrid
\#LI-SP4
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
Engineer, Center of Excellence
Posted 2 days ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role**
We are looking for an Engineer, Center of Excellence to join our team. This is a hybrid role based in Bangalore or Mohali, reporting to the VP, Support Excellence in the Customer Success department. As an Engineer in the Center of Excellence, you will work together with Support, Technical Account Managers, Engineering, QA, Operations, and Product Managers to increase technical proficiency across customer-facing teams and identify opportunities for greater efficiency. As one of a few top-level technical leaders, you will enable Global Customer Services (GCS) to deliver world-class support and product feedback.
**What you'll do (Role Expectations)**
+ Own the technical leadership to enable the customer teams across GCS
+ Develop training material, with the aid of development engineering, to address trends in customer issues and engineer skill gaps
+ Deliver technical training and/or train SMEs to lead training sessions
+ Set strategy and direction for reflecting customer voice and product use cases back into the product teams
+ Identify product supportability gaps and develop tools or features to improve troubleshooting efficiency
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ 8+ years of support and networking experience as an SME specializing primarily in Cloud Connector Technologies (ZCC)
+ Expertise in networking, cloud security, and performance management with the ability to quickly master new technologies
+ Proven effectiveness at collaborating and building consensus across cross-functional teams and organizations
+ Experience developing new processes, tools, or product features to improve troubleshooting efficiency
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience leveraging AI-driven diagnostic tools, predictive analytics, or automated knowledge-base systems to optimize root-cause analysis and accelerate issue resolution
+ Industry certification at the professional and expert level
+ Experience with the NPI (New Product Introduction) process and beta efforts
\#LI-HG1
\#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?
Engineer, Center of Excellence
Posted 2 days ago
Job Viewed
Job Description
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an **AI-forward enterprise** , we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, **impact in your role matters more than title** and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value **constructive, honest debate** -we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on **customer obsession** , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
**Role**
We are looking for an Engineer, Center of Excellence to join our team. This is a hybrid role based in Bangalore or Mohali, reporting to the VP, Support Excellence in the Customer Success department. As an Engineer in the Center of Excellence, you will work together with Support, Technical Account Managers, Engineering, QA, Operations, and Product Managers to increase technical proficiency across customer-facing teams and identify opportunities for greater efficiency. As one of a few top-level technical leaders, you will enable Global Customer Services (GCS) to deliver world-class support and product feedback.
**What you'll do (Role Expectations)**
+ Own the technical leadership to enable the customer teams across GCS
+ Develop training material, with the aid of development engineering, to address trends in customer issues and engineer skill gaps
+ Deliver technical training and/or train SMEs to lead training sessions
+ Set strategy and direction for reflecting customer voice and product use cases back into the product teams
+ Identify product supportability gaps and develop tools or features to improve troubleshooting efficiency
**Who You Are (Success Profile)**
+ You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
+ You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
+ You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
+ You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
+ You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
**What We're Looking for (Minimum Qualifications)**
+ Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
+ 8+ years of support and networking experience as an SME specializing primarily in Cloud Connector Technologies (ZCC)
+ Expertise in networking, cloud security, and performance management with the ability to quickly master new technologies
+ Proven effectiveness at collaborating and building consensus across cross-functional teams and organizations
+ Experience developing new processes, tools, or product features to improve troubleshooting efficiency
**What Will Make You Stand Out (Preferred Qualifications)**
+ Experience leveraging AI-driven diagnostic tools, predictive analytics, or automated knowledge-base systems to optimize root-cause analysis and accelerate issue resolution
+ Industry certification at the professional and expert level
+ Experience with the NPI (New Product Introduction) process and beta efforts
\#LI-HG1
\#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Is this job a match or a miss?