51 Shopping jobs in India

Shopping Centre Manager

Foundation Recruitment

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Job Description

Are you an experienced professional in the retail environment seeking a new and exciting opportunity to progress in your career? Look no further! This opportunity is the chance to join a property management company and become the Centre Manager for a dynamic destination, with the opportunity to upskill and make a difference.

What You’ll Be Doing:

  • Oversee the entire centre’s operation, overseeing facilities services contractors, and regularly liaising with tenants, providing a high level of customer service.
  • Create a positive shopping experience, whilst also having full engagement with all stakeholders.
  • Developing and organising annual events and marketing strategies to drive footfall.
  • Why Explore This Role:

  • Be employed by one of the largest and independent property management companies in the UK
  • The Centre has just been sold therefore chance to bring fresh and new ideas to make an impact on the centre and the local community.
  • Exposure to centre management and opportunity to upskill.
  • To Be Successful, You Will Need:

  • Energetic personality, enthusiasm, and passion for the role, coupled with strong leadership/management skills and ability to build and maintain relationships.
  • Exposure in a retail shopping centre environment.
  • Experience in managing budgets, raising annual income, and bringing innovative ideas.
  • Budget:

  • Up to £45,000 basic salary, with room for negotiation for the right candidate.
  • How to Apply:

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    Staff Engineer, YouTube Shopping

    Bengaluru, Karnataka Google

    Posted 1 day ago

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    Job Description

    Minimum qualifications:
    + Bachelor's degree or equivalent practical experience.
    + 8 years of experience in software development, and with data structures/algorithms.
    + 5 years of experience testing, and launching software products, and 3 years of experience with software design and architecture.
    Preferred qualifications:
    + Experience in B2C or e-commerce software.
    + Familiarity with C++ and TypeScript.
    + Familiarity with mobile application development.
    + Familiarity with YouTube or Google Commerce tech stack.
    Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
    With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
    At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
    + Develop a detailed understanding of Creator needs in the field of YouTube Shopping. Collaborate with Product Managers to support business priorities with technical roadmap.
    + Guide the team in producing robust technical designs, translating product requirements into well-defined implementation plans that can be executed on.
    + Support the engineering team throughout the entire development cycle, actively participating in design, code and launch reviews, resulting in high-quality features. Conduct data analyses to evaluate the impact of implemented features on key business metrics, contribute to the definition and continuous monitoring of relevant performance indicators.
    + Foster collaborative relationships with other YouTube Shopping Team Leads and YouTube platform engineering teams to realize design with best practices within realistic timelines.
    Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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    Mystery Shopping Project Manager

    Group of companies Eurasia

    Posted today

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    Job Description

    CTRL Service India - We're a leading mystery shopping company dedicated to helping businesses elevate their customer service through thorough research and detailed analysis. Were on the lookout for a Project Manager who will be key in overseeing our mystery shopping projects, from the early planning stages all the way to completion.

    As a Project Manager, your main responsibility will be leading various mystery shopping projects, ensuring they run smoothly from start to finish. Youll be collaborating closely with clients and our in-house teams to guarantee timely project delivery, while maintaining a focus on high-quality outcomes. This role also involves hitting key milestones, driving client satisfaction, and constantly seeking ways to improve processes.

    Requirements

    • Project Planning:  Develop comprehensive project plans that include timelines, resource needs, and key milestones.
    • Client & Shopper Communication:  Serve as the go-to contact for mystery shoppers, keeping lines of communication open and smooth throughout the projects lifecycle.
    • Team Coordination:  Work closely with teams such as researchers, analysts, and shoppers to ensure all elements of the project are executed seamlessly.
    • Quality Control:  Keep track of project progress and quality, making adjustments where needed and holding regular check-ins to ensure everything stays on course.
    • Data Review:  Go through mystery shopping reports, offering actionable insights and recommendations based on findings.
    • Project Reporting:  Deliver status updates and final reports to clients, emphasizing key findings and outcomes.
    • Process Optimization:  Identify areas for improvement in how we conduct mystery shopping and suggest better methodologies.

    Goals & Outcomes:

    • Ensure a 95% project completion rate within the first two months.
    • Grow the mystery shopper database by adding at least 100 new candidates every month.
    • Adhere to internal standards for managing project documentation and processes.
    • Ensure all reports and documentation are submitted accurately and on time.

    Process Expectations:

    • Respond quickly to communication channels (Telegram, WhatsApp, Skype) with minimal delays.
    • Miss no more than 20% of incoming calls.
    • Keep the mystery shopper database up to date and accurate.
    • Provide timely, detailed reports as required.

    Performance Metrics:

    • Project completion rate: 95% or higher.
    • Monthly database growth: 100+ new shoppers.
    • Adherence to communication and documentation requirements.

    Qualifications:

    • Proven experience in project management, preferably within the mystery shopping or market research industry.
    • Strong organizational and communication abilities.
    • Capable of managing several projects and deadlines at once.
    • Comfortable with data analysis and report preparation.

    Benefits

    • remote work
    • 5/2 working day from 10.00 to 19.00
    • 28 annual paid leaves.
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    Product Manager - Shopping App

    Bengaluru, Karnataka PUMA

    Posted today

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    Job Description

    YOUR MISSION

    Position Summary & Key Objectives

    Manager Product - Shopping App will be responsible for establishing and championing a new commercial channel for PUMA India eCommerce to drive exceptional consumer experience and engagement. The candidate will work cross-functionally with regional and global teams to define the app roadmap with the goal of improving all parts of the customers‘ decision journey from discovery to the first transaction to repeat purchase.

    The Mobile App Manager will act as both a business and a product owner for the PUMA Shopping App in India, maintaining 360-degree oversight on technology, business and content.

    This candidate must be self-directed and should be comfortable working in an ambiguous environment where entrepreneurial results are delivered through collaborative and cross-functional teamwork.

    Objectives

    Strategy & Planning

  • Develop and support our business strategy in conjunction with our regional and global eCommerce leadership teams

  • Represent and clearly articulate the needs of the Indian market to pitch for product improvements from central technology, content and marketing teams

  • Manage cross-functional project teams to deliver on the Mobile App roadmap to meet business objectives

  • Keep a close eye on market trends and constantly evaluate the competition to inform the long-term evolution of the product roadmap

  • Partner with eCommerce, demand, finance and merchandising teams to forecast, execute and track commercial, user and conversion goals

  • Execution, Retention & Growth

  • Ensure execution of planned product launches, content updates, and promotions on the App together with eCommerce, merchandising and demand/product marketing teams

  • Collaborate with the UI/UX teams to ensure that the Mobile App experience remains relevant and intuitive

  • Drive the various internal and external teams towards agreed commercial and engagement goals

  • Partner with global and local analytics teams to establish, track and report on KPIs, unlock data-driven insights and identify new opportunities.

  • YOUR TALENT

    Qualifications and Functional Competencies

  • 5+ years of relevant work experience with Mobile apps and eCommerce.

  • Proven knowledge and experience launching and growing mobile apps.

  • In-depth knowledge of current & upcoming digital trends and technology.

  • An interest in a broad range of functions from marketing to operations to technology, and an ability to communicate effectively with stakeholders from each of these

  • Entrepreneurial spirit and energy

  • Excellent writing, communication and organization skills

  • A passion for Digital, eCommerce, Sports, Gamification and merging these areas!

  • SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

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    Staff Software Engineer, YouTube Shopping

    Bengaluru, Karnataka Google

    Posted 9 days ago

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    Job Description

    Minimum qualifications:
    + Bachelor's degree or equivalent practical experience.
    + 8 years of experience in software development, with a focus on building distributed high throughput and latency sensitive systems.
    + 5 years of experience testing, and launching software product.
    + 3 years of experience in technical leadership, leading and growing software engineering teams.
    Preferred qualifications:
    + Master's degree or PhD in Engineering, Computer Science, or a related technical field.
    + 3 years of experience in a technical leadership role leading project teams and setting technical direction.
    + Experience with personalization and ML serving infrastructure.
    + Experience with e-commerce search and discovery systems.
    Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
    With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
    At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
    + Collaborate with Google Commerce and other YouTube teams to define the product direction, strategy, and roadmap for YouTube Shopping infrastructure and serving systems aligning with YouTube technology roadmap.
    + Work closely with Youtube Shopping UTLs and YouTube Infra leads to build the next generation YouTube Shopping entity model and serving infrastructure.
    + Build a breadth of understanding of all our upstream and downstream systems to influence the technical investments needed in their system to make YouTube Shopping successful.
    + Be an active participant in other engineering team design reviews to guide the wider YouTube Shopping team in the right direction with respect to serving of YouTube Shopping Entities.
    Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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    Business Development Manager - Mystery Shopping

    Mumbai, Maharashtra Group of companies Eurasia

    Posted today

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    Job Description

    CTRL Service India is a leading global mystery shopping company, providing quality services to clients across various industries. We offer innovative solutions to help businesses improve customer experiences and operational efficiency. We are looking for a dynamic Sales Manager with experience in the mystery shopping field to join our growing team in India.

    Position Overview:

    As the Sales Manager, you will be responsible for driving client acquisition efforts for our mystery shopping services. You will leverage your experience in lead generation, CRM management, and client presentations to build and maintain strong relationships with prospective clients.

    Key Responsibilities:

    ●  Client Acquisition: Identify and target potential clients by proactively reaching out to potential clients through various channels including email, calls, and LinkedIn to introduce our mystery shopping services.

    ●  Lead Generation: Develop and implement effective lead generation strategies to build a robust sales pipeline.

    ●  CRM Management: Utilize CRM tools to track leads, manage client interactions, and analyze sales data to inform strategies.

    ●  Meetings & Presentations: Schedule and conduct virtual meetings with clients to understand their needs and present tailored proposals for mystery shopping solutions.

    ●  Proposal Preparation: Develop and prepare detailed and compelling proposals, pricing structures, and service offerings based on client requirements.

    ●  Sales Closures: Actively work towards closing sales by addressing client queries, negotiating terms, and finalizing contracts.

    ●  Relationship Building: Establish and maintain strong relationships with clients, ensuring their needs are met and fostering long-term partnerships.

    ●  Market Research: Stay updated on industry trends and competitor activities to identify new business opportunities and refine sales strategies.

    ●  Sales Reporting: Monitor sales performance metrics and prepare regular reports for management, highlighting progress and areas for improvement.

    Requirements

    ●  Minimum of 2 years of experience in B2B sales/client acquisition in the mystery shopping industry

    ●  Strong negotiation skills and an ability to close deals.

    ●  Familiarity with CRM software and other sales tools.

    ●  Ability to work remotely and manage your own schedule.

    Benefits

    ●  Competitive salary + bonuses

    ●  Flexible, remote working environment.

    ●  Opportunity for career growth to become a Head of Sales

    ●  28 days of paid vacations

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    Product Manager (Post Purchase/Shopping Experience)

    Gurugram, Uttar Pradesh FNP

    Posted 3 days ago

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    Job Description

    Function: Product Management (Post Purchase/Shopping)

    Sub Function: E-Commerce platform

    Experience: 4+ yrs into Product Management


    Job Overview:

    I am seeking an experienced Product Manager to join our team in driving the roadmap for e-commerce platform. The Product Manager will be responsible for overseeing the development, management, and execution of our product offerings. The ideal candidate will be a strategic thinker with a deep understanding of the Ecommerce industry, user behaviour, and trends. He/She will be responsible for identifying opportunities, developing product roadmap, and ensuring the successful execution of key features, and handholding the engineering team for successful delivery of the requirements

    For Shopping Exp: Responsible for defining and driving the end-to-end shopping experience, including product discovery, navigation, and conversion optimization, to enhance customer satisfaction and business growth.

    For Post Purchase Exp: Must have understanding of backend systems, Must understand supply chain, warehouse, etc



    Key Responsibilities:

    • Develop and execute product strategy and roadmaps for the backend system
    • Conduct market research and analysis to identify user needs and industry trends
    • Work closely with cross-functional teams, including engineering, design, marketing, and operations to bring new functionalities in the product
    • Create and maintain product documentation, including product requirements, user stories, and feature specifications
    • Analyse product performance and user behavior to identify opportunities for optimization and growth
    • Collaborate with stakeholders to define product pricing and positioning strategies
    • Communicate product updates and changes to stakeholders and customers
    • Stay up-to-date with industry trends and emerging technologies

    Candidates Profile

    • Must be from e-commerce industry
    • MBA, Minimum experience of 5 years, Must have minimum 3 years of product management experience (Latest experience should be of product management)
    • Ready to relocate to NCR (or should be in NCR)
    • Strong understanding of user behavior and market trends in the Ecommerce industry
    • Excellent communication and collaboration skills
    • Ability to think strategically and creatively
    • Strong analytical skills and experience with data-driven decision making
    • Familiarity with agile development methodologies, Experience with product management tools such as JIRA, etc
    • Strong project management skills and ability to manage multiple projects simultaneously
    • Proven ability to work independently and manage a team
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    Support Engineer, Trustworthy Shopping Experience (TSE)

    Bangalore, Karnataka Amazon

    Posted today

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    Job Description

    Description
    Are you passionate about automation, designing processes, simplifying work and launching innovative products using cutting edge technology?
    We are looking for Support Engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership.
    As a Support Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Trustworthy Shopping Experience (TSE) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross functionally with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists and Program Managers on medium to large scale projects ensuring clear communication of project status, timelines and any challenges in Product Delivery. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows.
    Key job responsibilities
    - Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps.
    - Design, develop, test, launch and improve self-service software products such as Paramount workflows.
    - Operate as a Subject Matter Expert on Amazon's internal authoring application and workflow engine to develop Paramount workflows.
    - Engage with software development teams to understand and guide evolving program technology
    - Understand and leverage Amazon technology and services
    - Deep dive technical product or operational issues to propose and implement simple and effective solutions
    - Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs).
    - You persistently drive others to discover and resolve root cause when needed.
    About the team
    The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. We do this by (1) eliminating catalog defects, (2) ensuring listings are compliant with Amazon's selling policies, (3) helping customers find selling partners that have a good ordering and fulfillment record, (4) ensuring customers receive authentic products in the condition they expect, and (5) in the rare chance the order experience does not meet customer expectations, protecting them by making things right with our A-to-z Guarantee. Our selling partners are also our customers and we work hard to educate and support them to facilitate a positive and friction-free selling partner experience. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers.
    We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with cutting edge technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon's bottom-line.
    Basic Qualifications
    - 2+ years of software development, or 2+ years of technical support experience
    - Experience troubleshooting and debugging technical systems
    - Experience in Unix
    - Experience scripting in modern program languages
    Preferred Qualifications
    - Knowledge of web services, distributed systems, and web application development
    - Experience troubleshooting & maintaining hardware & software RAID
    - Experience with REST web services, XML, JSON
    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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    LXD Manager, Trustworthy Shopping Experience (TSE)

    Bengaluru, Karnataka Amazon

    Posted 1 day ago

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    Job Description

    Description
    Would you like to join a dynamic Amazon team that is focused on designing and developing global training that meets business needs? The TSE Learning Experience Design team owns the creation of targeted learning solutions (eLearning, VILT, and other modalities) that enable investigators to resolve customer issues and investigate potential fraud and abuse. We are currently looking for a strong manager to lead our IN team to develop global training content to support investigator performance.
    The successful candidate will manage a team of learning experience designers. This includes regular meetings with direct reports, the global team, and business stakeholders. It also includes resource planning and allocation, delivering programmatic goals, and managing the team's performance. The candidate will also be expected to drive content- related programs from conception to delivery, working in collaboration with global stakeholders.
    This role requires an individual with excellent instructional design, people management, and project management skills. The candidate must be a self-starter, with strong attention to detail, capable of diving deep, and able to work in a fast-paced and dynamic environment. Great interpersonal skills, strong verbal and written communication, time management, and the ability to deal with ambiguity are required.
    Demonstrated affinity for technology and a background in training, instructional design, technical writing, editing, and information design would be a plus. A passion for communicating effectively is essential to the role.
    Key job responsibilities
    - Partner with multi-disciplinary teams including Operations and Program teams to meet business goals.
    - Define the LXD projects road-map and iterate on recurring basis to align with program needs.
    - Identify the risks and eliminate blockers for team by working with stakeholders.
    - Balance workload and priorities to meet short-term targets and team goals. Make trade-offs: time vs. quality vs. resources.
    - Manage a team of LXDs - to meet SLAs and deliver results. Hire, manage performance, coach, and promote ICs.
    - Audit team deliverables and coach the team to uphold the training content quality to meet global LXD standards.
    - Evaluate the launched projects for learning experience, knowledge, and performance outcomes to drive continuous improvement in instructional soundness of the training content.
    A day in the life
    - Partner with multi-disciplinary teams including Operations and Program teams to meet business goals.
    - Define the LXD projects road-map and iterate on recurring basis to align with program needs.
    - Identify the risks and eliminate blockers for team by working with stakeholders.
    - Balance workload and priorities to meet short-term targets and team goals. Make trade-offs: time vs. quality vs. resources.
    - Manage a team of LXDs - to meet SLAs and deliver results. Hire, manage performance, coach, and promote ICs.
    - Audit team deliverables and coach the team to uphold the training content quality to meet global LXD standards.
    - Evaluate the launched projects for learning experience, knowledge, and performance outcomes to drive continuous improvement in instructional soundness of the training content.
    About the team
    Learning Solution Team Tenets
    1. Create impactful, data-driven learning.
    We collaborate with stakeholders with a consultative approach, working backwards from the business problem to determine the best approach to achieve the desired business outcomes using metrics, feedback, and data analytics to measure performance improvements.
    2. Prioritize effectiveness over design, style and speed.
    3. Be learner-obsessed.
    4. Create elevated learning experiences.
    5. Make learning scalable and sustainable.
    Basic Qualifications
    - 3+ years of program or project management experience
    - 3+ years of working cross functionally with tech and non-tech teams experience
    - 3+ years of delivering cross functional projects experience
    - Experience defining program requirements and using data and metrics to determine improvements
    - Experience managing teams
    - 5+ years of experience in Instructional Design, working on design and development of performance focused training projects.
    - 3+ years of experience in reviewing and auditing training content for instructional soundness.
    Preferred Qualifications
    - Experience implementing repeatable processes and driving automation or standardization
    - Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
    This advertiser has chosen not to accept applicants from your region.

    LXD Manager, Trustworthy Shopping Experience (TSE)

    Hyderabad, Andhra Pradesh Amazon

    Posted 1 day ago

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    Job Description

    Description
    Would you like to join a dynamic Amazon team that is focused on designing and developing global training that meets business needs? The TSE Learning Experience Design team owns the creation of targeted learning solutions (eLearning, VILT, and other modalities) that enable investigators to resolve customer issues and investigate potential fraud and abuse. We are currently looking for a strong manager to lead our IN team to develop global training content to support investigator performance.
    The successful candidate will manage a team of learning experience designers. This includes regular meetings with direct reports, the global team, and business stakeholders. It also includes resource planning and allocation, delivering programmatic goals, and managing the team's performance. The candidate will also be expected to drive content- related programs from conception to delivery, working in collaboration with global stakeholders.
    This role requires an individual with excellent instructional design, people management, and project management skills. The candidate must be a self-starter, with strong attention to detail, capable of diving deep, and able to work in a fast-paced and dynamic environment. Great interpersonal skills, strong verbal and written communication, time management, and the ability to deal with ambiguity are required.
    Demonstrated affinity for technology and a background in training, instructional design, technical writing, editing, and information design would be a plus. A passion for communicating effectively is essential to the role.
    Key job responsibilities
    - Partner with multi-disciplinary teams including Operations and Program teams to meet business goals.
    - Define the LXD projects road-map and iterate on recurring basis to align with program needs.
    - Identify the risks and eliminate blockers for team by working with stakeholders.
    - Balance workload and priorities to meet short-term targets and team goals. Make trade-offs: time vs. quality vs. resources.
    - Manage a team of LXDs - to meet SLAs and deliver results. Hire, manage performance, coach, and promote ICs.
    - Audit team deliverables and coach the team to uphold the training content quality to meet global LXD standards.
    - Evaluate the launched projects for learning experience, knowledge, and performance outcomes to drive continuous improvement in instructional soundness of the training content.
    A day in the life
    - Partner with multi-disciplinary teams including Operations and Program teams to meet business goals.
    - Define the LXD projects road-map and iterate on recurring basis to align with program needs.
    - Identify the risks and eliminate blockers for team by working with stakeholders.
    - Balance workload and priorities to meet short-term targets and team goals. Make trade-offs: time vs. quality vs. resources.
    - Manage a team of LXDs - to meet SLAs and deliver results. Hire, manage performance, coach, and promote ICs.
    - Audit team deliverables and coach the team to uphold the training content quality to meet global LXD standards.
    - Evaluate the launched projects for learning experience, knowledge, and performance outcomes to drive continuous improvement in instructional soundness of the training content.
    About the team
    Learning Solution Team Tenets
    1. Create impactful, data-driven learning.
    We collaborate with stakeholders with a consultative approach, working backwards from the business problem to determine the best approach to achieve the desired business outcomes using metrics, feedback, and data analytics to measure performance improvements.
    2. Prioritize effectiveness over design, style and speed.
    3. Be learner-obsessed.
    4. Create elevated learning experiences.
    5. Make learning scalable and sustainable.
    Basic Qualifications
    - 3+ years of program or project management experience
    - 3+ years of working cross functionally with tech and non-tech teams experience
    - 3+ years of delivering cross functional projects experience
    - Experience defining program requirements and using data and metrics to determine improvements
    - Experience managing teams
    - 5+ years of experience in Instructional Design, working on design and development of performance focused training projects.
    - 3+ years of experience in reviewing and auditing training content for instructional soundness.
    Preferred Qualifications
    - Experience implementing repeatable processes and driving automation or standardization
    - Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
    This advertiser has chosen not to accept applicants from your region.