What Civil Services Jobs are in India?

About the role:

As a Client Service person, you are the face of Hyperlink when dealing with a client. You shall be the point of coordination between all involved in the event-client, internal teams at Hyperlink including Production, Content, Design, Finance as well as external agency partners. Right from the initial client connect, closure of a brief to the end of an event, you shall be expected to ensure top quality project management & the delivery of a seamless & enriching experience for the client.

The role requires you to service existing accounts & as well as to build network with new brands to generate business.

As a custodian for building client delight, you will need to have proven project management & planning skills, extreme attention to detail, experiential technology understanding & ability to communicate well both verbally & in written form while servicing the existing clients.

You will need to be solution oriented, an effective negotiator and an excellent communicator in working with clients, agency partners and supply chain vendors, as well as with a small knit internal team. The ideal candidate will be a self-starter with a passion for crafting creative experiences for brands and committed towards providing superior customer service with a high level of ownership.

Responsibilities:

1.Client servicing

•Identifying and networking to generate business from the existing accounts, achieving profitability. Proactively following up with existing clients to get briefs for events that would have happened in the previous years.

•Mapping needs of new brands/clients & generate business from them

•Meet the client to understand the brief and expectation on the event.

•Collaborate with the internal team-concept, design, production & tech for crafting the experience.

•Present the creative solution to client & negotiate on the terms.

2.Event execution & Operations:

•Coordinate with all stakeholders involved in the event to ensure the delivery of creatives, art work, set design and all other elements of the event.

•Lead the running of the show/show flow.

•Oversee the overall production quality of the event.

•Ensure closure of payment advice (PA) in co-ordination with production & Invoicing through finance.

•Ensure all Weekly Reports, HOD Meeting Reports are sent to Head of Department

•Collection of payment from clients for events executed

Required Qualification, Experience & skills:

•Graduation in any stream (a must) & Post graduation in Marketing/Mass

media/Advertising/Event Mgt (preferred)

•6+ years Client Service experience in the Events or BTL industry

•Strong relationship & connect with marketing professionals/ brand managers/ decision

makers among the corporate & agencies.

•Understanding of brands & their needs to connect with consumers/target audience

•Fair knowledge on event set ups

•Has exceptional attention to detail and the ability to plan and manage multiple tasks and projects in parallel despite tight deadlines

•Proficiency with Microsoft Office, including Excel and PowerPoint is a must

•Experience in crafting narratives and engaging clients and agencies in long range strategic partnerships

•Highly customer oriented with proven ability to build internal and external relationships

What do we offer?

•5 days work week

•Opportunity to be a part of the growth story

•Competitive salary with flexi structure

•Flexi & Hybrid working & time off policy

•Comprehensive parental leave & associated benefits

•Family cover for Medical Insurance including same gender partner cover

•Creative, diverse & nurturing work environment

Our client, a leading charitable organization committed to improving social welfare in Kanpur, Uttar Pradesh , is searching for an experienced and visionary Program Director. This senior leadership role oversees the strategic planning, development, implementation, and evaluation of all social service programs. The Program Director will be responsible for ensuring that services are effective, efficient, and responsive to the evolving needs of the community. This individual will manage a team of dedicated program staff, oversee budgets, and cultivate partnerships with government agencies, community groups, and other stakeholders. The ideal candidate possesses a strong background in social work or a related field, exceptional leadership abilities, and a deep passion for social justice and community empowerment. This is a critical opportunity to lead impactful initiatives and shape the future of social services in Kanpur .

• Provide strategic leadership and direction for all social service programs within Kanpur .
• Develop, implement, and monitor program goals, objectives, and operational plans.
• Manage and supervise program staff, providing guidance, training, and performance evaluations.
• Oversee program budgets, ensuring fiscal responsibility and efficient resource allocation.
• Develop and maintain strong partnerships with community stakeholders, government agencies, and funding bodies.
• Ensure compliance with all relevant regulations, policies, and reporting requirements.
• Lead program evaluation efforts to measure impact and identify areas for improvement.
• Represent the organization at community forums, conferences, and public meetings.
• Contribute to grant writing and fundraising efforts by providing program-related expertise.
• Foster a culture of continuous improvement and innovation within the program department.

• Master's degree in Social Work, Public Administration, or a related field required.
• A minimum of 7 years of progressive experience in program management and leadership within the non-profit or social services sector.
• Demonstrated experience in strategic planning, budgeting, and program evaluation.
• Strong understanding of social service delivery systems and community needs in Uttar Pradesh .
• Excellent leadership, interpersonal, and communication skills.
• Proven ability to build and manage effective teams and partnerships.
• Experience with grant management and reporting.
• Knowledge of relevant legal and ethical standards in social service provision.
• Ability to analyze data and make informed programmatic decisions.
• Commitment to social justice, equity, and community empowerment.

Our client offers a highly competitive salary and a comprehensive benefits package, including excellent health insurance, retirement planning options, generous paid time off, and opportunities for ongoing professional development. The Program Director will work within a supportive and mission-driven environment in Kanpur , collaborating with a team of passionate professionals dedicated to making a significant difference. This role provides ample opportunities for leadership, strategic impact, and career advancement within a respected charitable organization. Join us to lead innovative programs that transform lives and strengthen our community in Kanpur, Uttar Pradesh .

Our client, a highly respected non-profit organization dedicated to empowering underprivileged communities, is actively seeking a Senior Social Services Coordinator for their office in Patna, Bihar . This pivotal role involves overseeing the strategic planning and delivery of critical social programs designed to uplift vulnerable populations. The successful candidate will lead a team of dedicated social workers and community outreach officers, ensuring the highest standards of service and impactful outcomes. You will be at the forefront of developing innovative solutions to complex social issues, fostering strong partnerships with local stakeholders, and driving positive change across the region. This is an exceptional opportunity for a seasoned professional to take on greater responsibility and make a significant impact in the heart of Bihar. Your expertise will be crucial in shaping the future of our client's community engagement initiatives and expanding their reach.

• Lead, mentor, and manage a team of social service professionals.
• Develop and implement comprehensive social service strategies aligned with organizational goals.
• Oversee program budgets, resource allocation, and financial reporting.
• Establish and maintain strong working relationships with government agencies, NGOs, and community leaders in Patna, Bihar .
• Monitor program effectiveness, analyze data, and generate reports on impact and outcomes.
• Identify emerging social needs within the community and propose relevant program interventions.
• Ensure compliance with all relevant regulations and ethical standards in social work practice.
• Facilitate training sessions for staff and volunteers on best practices in social service delivery.
• Represent the organization at community forums, conferences, and public events.

• Master's degree in Social Work, Public Administration, or a related field.
• Minimum of 5 years of progressive experience in social services program management and leadership.
• Demonstrated success in developing and managing complex social programs.
• In-depth knowledge of the social landscape and relevant government policies in Patna, Bihar .
• Exceptional leadership, team management, and motivational skills.
• Strong analytical, strategic planning, and problem-solving abilities.
• Excellent public speaking, negotiation, and interpersonal skills.
• Proficiency in data analysis and reporting tools.
• A deep commitment to social justice and community development.

Our client offers an attractive remuneration package, including a competitive annual salary and a performance-based bonus. Additionally, employees are provided with comprehensive health and life insurance, generous paid leave, and significant opportunities for professional growth through advanced training and workshops. The role comes with the considerable benefit of leading impactful work in Patna, Bihar , with ample scope for strategic influence and career progression. Our client fosters a culture of mutual respect, collaboration, and continuous improvement, making it an excellent place to build a lasting career.

Our client is seeking a dedicated and proactive Social Services Coordinator to manage and deliver essential support services to vulnerable populations in Mysuru, Karnataka . This role is integral to ensuring individuals and families facing challenging circumstances receive the assistance they need to thrive. You will be responsible for assessing client needs, coordinating access to social welfare programs, housing assistance, counseling, and other vital resources. This is a hands-on, community-facing position requiring direct interaction with clients in their environment and extensive collaboration with local agencies and support networks throughout Mysuru . We are looking for an individual with a strong understanding of social work principles, empathy, and a proven ability to navigate complex social systems. Your role will be crucial in empowering clients, advocating for their rights, and facilitating their journey towards stability and self-sufficiency. The focus is on direct service delivery within the community.

• Conduct comprehensive needs assessments for individuals and families facing social challenges.
• Develop and implement personalized support plans to address client needs.
• Coordinate and facilitate access to social services, including housing, financial assistance, and healthcare.
• Liaise with government agencies, non-profit organizations, and community groups to secure resources for clients.
• Provide case management services, including regular follow-ups and progress monitoring.
• Offer emotional support and guidance to clients, fostering empowerment and resilience.
• Maintain accurate and confidential client records and documentation.
• Advocate for clients' rights and access to services within the community.
• Respond to crisis situations and implement appropriate intervention strategies.
• Organize and facilitate workshops or group sessions on relevant life skills.

• Bachelor's degree in Social Work, Sociology, Psychology, or a related human services field.
• Minimum of 4 years of experience in social work, case management, or community support services.
• In-depth knowledge of social welfare systems, community resources, and relevant legislation in Karnataka .
• Excellent communication, interpersonal, and active listening skills.
• Strong organizational abilities and attention to detail in record-keeping.
• Ability to work effectively with diverse client populations and build rapport.
• Proficiency in case management software and standard office applications.
• Demonstrated experience in crisis intervention and problem-solving.
• Commitment to ethical practice and client confidentiality.
• Willingness to travel within the Mysuru region for client visits.

• Competitive salary commensurate with experience.
• Opportunities for professional development and specialized training.
• Health insurance coverage and wellness programs.
• Retirement savings plan.
• A supportive and collaborative team environment.
• Generous paid time off and holidays.
• The opportunity to make a tangible difference in the lives of vulnerable individuals in Mysuru .
• Exposure to diverse community service initiatives.
• Regular performance reviews and career guidance.
• Access to resources and support for effective client management.

Our client is seeking a dedicated Case Manager to join their social services team, working remotely from anywhere in India but supporting clients within the Lucknow, Uttar Pradesh region. This role involves assessing client needs, developing service plans, and coordinating resources to support individuals and families facing various challenges, including poverty, unemployment, and health issues. You will act as a primary point of contact, advocating for clients and connecting them with essential services. This is a crucial remote role requiring strong organizational skills, empathy, and a deep understanding of social welfare systems. Our client is committed to providing accessible and effective support through innovative remote service delivery.

• Conduct thorough needs assessments for clients seeking social services.
• Develop, implement, and monitor individualized service plans in collaboration with clients.
• Coordinate and arrange for the provision of social services, including housing, healthcare, employment assistance, and financial aid.
• Maintain regular contact with clients to assess progress, provide support, and address any emerging needs.
• Advocate for clients' rights and access to services within various agencies and systems.
• Maintain accurate, detailed, and confidential client records and documentation.
• Liaise effectively with community resources, government agencies, and healthcare providers.
• Prepare case reports and participate in team meetings to discuss client progress and challenges.
• Ensure compliance with organizational policies and procedures, as well as relevant legal and ethical standards.
• Respond to client inquiries and provide information regarding available services.

• Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• Minimum of 3 years of experience in case management or social services.
• Strong understanding of social welfare programs, community resources, and support systems.
• Excellent assessment, planning, and problem-solving skills.
• Proficiency in virtual communication tools (e.g., video conferencing, email) and client management software.
• Strong written and verbal communication skills.
• Ability to work independently and manage a caseload effectively in a remote environment.
• Empathy, patience, and strong interpersonal skills.
• Knowledge of regulations and ethical standards governing social services.
• Ability to navigate complex bureaucratic systems on behalf of clients.

Our client offers a competitive annual salary between 5,50,000 and 7,00,000 ₹, commensurate with experience and qualifications. Comprehensive health insurance, including medical and mental wellness support, is provided. Opportunities for professional development are available through online training and relevant certifications. Employees receive paid annual leave and sick leave. A retirement savings plan is available. Our client is dedicated to promoting a healthy work-life balance and offers the flexibility of remote work for its team members serving the Lucknow area.

• Conduct comprehensive psychosocial assessments for clients facing health, mental health, or social challenges.
• Develop, implement, and monitor individualized care plans in collaboration with clients and their families.
• Provide direct counseling and therapeutic support to address client needs and promote well-being.
• Advocate for clients' rights and connect them with appropriate community resources, including healthcare, housing, employment, and financial assistance.
• Facilitate referrals and coordinate services with a multidisciplinary team of healthcare professionals and social service agencies.
• Provide crisis intervention and support to clients in emergency situations.
• Maintain accurate, confidential, and timely case records and documentation in accordance with professional standards and agency policies.
• Supervise and mentor junior social workers and interns, providing guidance and feedback.
• Stay abreast of current legislation, policies, and best practices in social work and health services relevant to Lucknow .

• Master's degree in Social Work (MSW) from an accredited institution.
• Current professional licensure or registration as a Social Worker in India.
• Minimum of 5 years of progressive experience in clinical social work, health services, or community outreach.
• Extensive knowledge of social work principles, theories, and practice, with a specialization in health or mental health.
• Proven experience in case management, crisis intervention, and psychosocial assessment.
• Excellent verbal and written communication skills, with the ability to articulate complex information clearly.
• Demonstrated ability to work independently, manage a caseload effectively, and utilize technology for remote client engagement.
• Strong organizational and time management skills.
• Familiarity with the health and social service landscape in Lucknow is a strong asset.

Our client is seeking a dedicated and empathetic Social Services Case Manager to support individuals and families in Nagpur, Maharashtra . This role is critical in connecting clients with essential resources, developing personalized support plans, and advocating for their needs. The Case Manager will work in a hybrid capacity, balancing on-site responsibilities with remote work, offering flexibility and efficiency. You will be instrumental in assessing client needs, coordinating services, and monitoring progress to ensure positive outcomes. This position requires strong interpersonal skills, a deep understanding of social welfare systems, and a commitment to empowering vulnerable populations. Join a team dedicated to making a significant difference in the lives of those we serve within the Nagpur region.

• Conduct comprehensive needs assessments for clients seeking social services.
• Develop and implement individualized case plans, setting clear goals and timelines.
• Connect clients with appropriate community resources, including healthcare, housing, employment, and education services.
• Provide ongoing support, guidance, and advocacy for clients throughout their service journey.
• Monitor client progress and regularly reassess needs and service effectiveness.
• Maintain accurate and confidential case files, documenting all interactions and interventions.
• Collaborate with other social service agencies, government bodies, and community partners.
• Facilitate referrals to specialized services when necessary.
• Prepare reports on case progress and outcomes for management and funding agencies.
• Participate in team meetings, case conferences, and professional development activities.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Proven experience as a Case Manager or in a similar social services role.
• Strong knowledge of local social service programs and community resources in Nagpur .
• Excellent assessment, problem-solving, and crisis intervention skills.
• Proficiency in case management software and virtual communication tools.
• Strong organizational and time management skills, with the ability to manage a caseload effectively.
• Excellent written and verbal communication skills.
• Empathy, patience, and a non-judgmental approach.
• Ability to work independently and collaboratively in a hybrid work environment.
• Commitment to client confidentiality and ethical practice.

• Competitive annual salary.
• Health insurance coverage.
• Paid leave and holidays.
• Opportunities for training and professional development in case management.
• Retirement savings plan.
• Mileage reimbursement for travel within the service area.
• A supportive team environment with regular supervision.
• The satisfaction of positively impacting individuals and families' lives.
• Access to Employee Assistance Program.
• Potential for career advancement within the organization.

Our client, a well-established charitable foundation focused on empowering underserved youth in Bengaluru, Karnataka , is seeking an experienced and compassionate Volunteer Program Manager. This critical role involves overseeing all aspects of the volunteer program, from recruitment and training to ongoing engagement and retention. The ideal candidate will be adept at creating a positive and impactful volunteer experience, ensuring that volunteers feel valued and effectively contribute to the organization's mission. You will be responsible for developing innovative strategies to attract and retain a diverse pool of dedicated volunteers who are passionate about making a difference. This is an on-site position, allowing for direct interaction and hands-on program development within the heart of the community we serve. We are looking for a leader who can inspire and mobilize individuals towards a common goal.

• Lead the recruitment, screening, and onboarding process for all volunteers.
• Develop and implement engaging training programs for new and existing volunteers.
• Manage volunteer schedules and assignments, ensuring optimal placement based on skills and interests.
• Foster a positive and supportive environment for volunteers, addressing concerns and providing guidance.
• Organize volunteer recognition events and activities to show appreciation.
• Track volunteer hours, impact, and maintain accurate volunteer records.
• Collaborate with program staff to identify volunteer needs and opportunities.
• Develop and implement strategies to enhance volunteer retention and satisfaction.
• Represent Our client at volunteer fairs and community outreach events.
• Continuously evaluate and improve the volunteer program's effectiveness.

• Bachelor's degree in Non-profit Management, Human Resources, Sociology, Psychology, or a related field.
• Minimum of 3 years of experience in volunteer management or a related field, preferably within the charitable sector.
• Demonstrated success in recruiting, training, and managing volunteers.
• Excellent communication, interpersonal, and leadership skills.
• Strong organizational abilities and attention to detail.
• Proficiency in volunteer management software and MS Office Suite.
• Ability to motivate and inspire others.
• Understanding of the challenges and rewards of volunteer work.
• Experience in the Bengaluru, Karnataka region is beneficial.
• Passion for youth development and community service.

This position offers a competitive salary of up to per annum, based on experience and qualifications. Our client provides a comprehensive benefits package, including health and wellness programs, paid leave, and opportunities for professional growth through workshops and conferences. You will work within a dedicated and mission-driven team that values collaboration and innovation. The organization is committed to the well-being of its staff and provides a supportive work environment. Joining us means becoming part of a team that is actively shaping a brighter future for the youth of Bengaluru, Karnataka .

• Develop and implement comprehensive strategic plans for community health services, aligning with organizational goals and public health priorities.
• Lead, manage, and mentor a diverse team of physicians, nurses, community health workers, and administrative staff.
• Oversee the design and delivery of a wide range of community health programs, including primary care, maternal and child health, chronic disease management, and health education.
• Manage program budgets, ensuring financial accountability, efficient resource allocation, and sustainable funding.
• Establish and strengthen partnerships with local hospitals, clinics, government health departments, educational institutions, and community-based organizations in **Lucknow**.
• Utilize data analytics to assess community health needs, monitor program performance, and identify opportunities for improvement and expansion.
• Ensure all services comply with national healthcare standards, regulatory requirements, and ethical guidelines.
• Represent the organization in relevant public health forums, advocating for policies that promote community well-being.
• Drive innovation in service delivery models to enhance accessibility, quality, and patient experience.
• Promote a culture of excellence, collaboration, and continuous learning among the community health services team.

• Master's degree in Public Health, Healthcare Administration, Nursing, Medicine, or a related field. A doctoral degree is preferred.
• Minimum of 10 years of progressive experience in public health or community health management, with at least 5 years in a senior leadership role.
• Proven track record in developing and executing successful community health programs.
• Extensive knowledge of healthcare systems, public health principles, and regulatory environments in India.
• Demonstrated experience in team leadership, budget management, and stakeholder engagement.
• Strong strategic planning, analytical, and problem-solving skills.
• Exceptional leadership, communication, negotiation, and interpersonal abilities.
• Proficiency in healthcare information systems and data management.
• Ability to navigate complex organizational structures and build consensus.
• Fluency in English and Hindi is required; knowledge of Urdu or local dialects is advantageous.