What Custom Connectors Jobs are in India?

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Responsibilities

• Own overall relationship with assigned customers
• Ensure retention and satisfaction of all assigned customers
• Aid customers with product usage or complains and returns etc
• Own CSAT score

Qualifications

• BE / Btech
• Experience in customer success
• Strong written and verbal communication skills
• Detail oriented and analytical
• Demonstrated ability to increase customer satisfaction

Location: Outer Ring Road, Banaswadi, Bangalore

Timings: Day shifts only (no night shifts); 5 day work week post probation (rotational week off)

Role type: Phone-based & client-facing | D2C premium brand | Not a store role

Sunday ( is a profitable, fast-growing direct-to-consumer (D2C) brand in the premium sleep space. We are a youthful, customer-obsessed team on a mission to transform how India sleeps. With the right balance of startup energy and structured processes, we deliver premium products backed by world-class service.

Role Overview

As a Customer Experience Specialist, you will be the voice of Sunday for customers after their purchase. This is a high-touch, premium-service role where empathy, polished communication, and responsibility are critical. You will ensure smooth deliveries, resolve issues with professionalism, and build trust that leads to loyalty, referrals, and repeat business.

Key Responsibilities

• Be the single point of contact for customers post-purchase, ensuring smooth delivery and onboarding
• Handle queries related to deliveries, delays, returns, exchanges, and the 100 Nights Trial with empathy and professionalism
• Manage escalations tactfully, protecting customer trust and brand reputation
• Proactively engage with premium customers to deliver a 5-star experience
• Educate customers on product care, warranty usage, and maintenance for long-term satisfaction
• Collaborate with internal teams (logistics, operations, sales) to resolve issues quickly and effectively
• Maintain accurate interaction records in CRM and share feedback for process improvement
• Track and improve key customer satisfaction metrics such as NPS, CSAT, and repeat purchase rates

Role Requirements

• Excellent spoken and written communication skills
• Strong interpersonal skills with empathy and problem-solving ability
• Professional demeanour to handle discerning customers responsibly
• A customer-first mindset with the ability to go the extra mile
• Adaptability in a fast-paced, dynamic environment

Preferred Qualifications

• 3+ years of experience in customer service or client-facing roles in premium industries (hospitality, airlines, banking, luxury retail, or D2C)
• Customer service experience in organisations or sectors with premium focus such as American Express, MPower, Aviation, Taj, Oberoi, Marriott
• Graduate degree preferred
• Fluency in English and at least one Indian language (Hindi or South Indian)

Compensation

6,00,000 to 10,00,000 per annum (depending on interview performance and caliber)

Perks & Benefits

• 5 lakh private medical insurance coverage
• Annual health/hobby learning sponsorship up to 25,000
• Access to 2 professional training programs per year
• Professional yet informal work environment that encourages collaboration
• 30-50% employee discount on all Sunday products
• Monthly team outings and sponsored get-togethers

Why Join Sunday?

• Be part of a profitable, fast-growing brand that values people and professionalism
• Get exposure to premium customer success practices and standards
• Build a career with visibility and growth in a company redefining sleep in India

Binated is hiring for Customer Service Specialist or Customer Service Representative (CSR) in Pune!

A CSR assists customers and resolves queries through email, chat, or calls. Responsibilities include ensuring prompt and effective solutions that could involve coordinating with internal teams to resolve issues and completing daily tasks on time. Strong organizing skills, punctuality, and logical reasoning are essential.

Online: Please submit your resume to

Job Type: Full-time, Permanent

Walk-In interview available 

Location: Binated - 55/2, Ganeshkhind Rd, Jagdishnagar, Sadhu Vasvani Nagar, Aundh, Pune, Maharashtra

Candidate to Carry: 

• Original PAN and Aadhar Card, 
• Education certificate, 
• Updated Resume,
• Last 3 months pay slip if available (Mode of salary credit should have been from bank from all the previous employers. No Cash in Hand).

Job Requirements: 

• Strong command over written and verbal English
• Willing to work only in Night shifts 
• Should be ready to Work from Office in Pune
• 5 days working
• Graduate preferred 
• Immediate joiners preferred
• Must have all educational and employment documents

Benefits:

• Leave encashment
• Provident Fund

Supplemental Pay Types:

• Overtime pay
• Shift allowance
• Yearly bonus

Binated does not charge any fee at any stage of the recruitment & selection process. Binated has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately

We’re Hiring: Customer Service Executives – Voice & Chat Process

Location: Pune

Work Mode: Work from Office

Employment Type: Full-Time Employment

Number of Openings: 35

Joining Timeline: Immediate / Within 15 Days

Opportunity Overview

Claidroid Technologies Private Limited is hiring enthusiastic and customer-focused professionals for a Customer Service Process supporting a leading enterprise engagement in Pune.

This opportunity is open to both freshers and experienced candidates who possess excellent communication skills, a service-oriented mindset, and the willingness to work across voice, chat, sales, and customer support operations.

About Claidroid Technologies

Claidroid Technologies is a global digital transformation and technology services partner built around the pillars of Cloud, AI, and Automation .

We work with leading enterprises across India, Europe, and the USA, helping them deliver scalable, secure, and high-quality technology solutions supported by strong governance, quality assurance, and business alignment.

Role Purpose

The Customer Service Executive will provide exceptional customer service across phone, chat, and email channels.

Key Responsibilities

• Handle inbound and outbound customer interactions professionally across calls, chat, and email.
• Respond to customer concerns with patience, empathy, and accuracy.
• Work towards achieving first-contact resolution wherever possible.
• Escalate complex or unresolved concerns through the appropriate channels.
• Follow up on customer leads, renewals, and retention-related activities.
• Maintain accurate and complete customer records in designated systems.
• Adhere to defined quality, compliance, process, and service-level requirements.
• Participate actively in training, coaching, and continuous process-improvement initiatives.
• Maintain a consistently high standard of customer service and professional conduct.

Customer Support Channels

Inbound Customer Service

Inbound Sales Support

Outbound Customer Support

Web Chat and Email Support

Candidate Eligibility

• Minimum qualification: 12th Pass / 10+2 .
• Freshers are welcome to apply.
• Graduates from any discipline may also apply.
• Previous customer service, voice process, chat support, or sales experience will be an advantage.
• Excellent spoken and written English communication skills are required.
• Strong communication ability in English and Hindi is essential.
• Proficiency in at least one additional regional language is preferred:

Marathi / Gujarati / Other regional Indian languages

• Strong listening, interpersonal, problem-solving, and customer-handling skills.
• Clear speech, confidence, patience, and a customer-focused approach.
• Willingness to work from the Pune office.
• Immediate joiners or candidates who can join within 15 days will be preferred.

Working Model

Associates may be assigned to voice, web chat, email, service, sales, or outbound support operations based on business requirements.

Selected candidates will be cross-trained and should be flexible to work across different customer service and sales channels.

Candidates must also be willing to work in rotational shifts, including night shifts, should these be introduced based on business requirements. Details regarding any applicable shift allowance will be communicated separately in accordance with the relevant company policy.

Selection Process

Candidates will undergo the following stages:

1. Initial profile screening
2. English communication assessment
3. Hindi and regional-language proficiency assessment
4. Voice and customer-interaction assessment
5. Written communication or chat assessment, where applicable
6. Employment stability check, where applicable
7. Final interview with the recruitment team

Application Process

Interested candidates are requested to share their updated resume along with the following details:

• Full Name:
• Highest Qualification:
• Year of Passing / Graduation:
• English Communication Proficiency:
• Hindi Communication Proficiency:
• Regional Language Proficiency — Marathi / Gujarati / Other:
• Previous Customer Service, Insurance, Sales, Voice, or Chat Experience:
• Current Location:
• Willingness to Work from Office in Pune — Yes / No:
• Willingness to Work in Rotational Shifts — Yes / No:
• Current CTC, if applicable:
• Expected CTC:
• Availability to Join:
• Availability for Interview:

Share your profile at:

Build your career in customer service, voice, chat, and sales operations now

Apply now and become part of a dynamic, customer-focused professional environment.

Binated is hiring for Customer Service Representative (CSR) in Pune!

An CSR assists teams and resolves queries through email, chat, or calls. Responsibilities include ensuring prompt and effective solutions that could involve coordinating with internal teams to resolve issues and completing daily tasks on time. Strong organizing skills, punctuality, and logical reasoning are essential.

Online: Please submit your resume to for faster response times

Job Type: Full-time, Permanent

Location: Binated - 55/2, Ganeshkhind Rd, Jagdishnagar, Sadhu Vasvani Nagar, Aundh, Pune, Maharashtra

Job Requirements: 

• Strong command over written and verbal English
• Willing to work only in Night shifts 
• Should be ready to Work from Office in Pune
• 5 days working
• Graduate preferred 
• Immediate joiners preferred
• Must have all educational and employment documents

Benefits:

• Leave encashment
• Provident Fund

Supplemental Pay Types:

• Overtime pay
• Shift allowance
• Yearly bonus

Binated does not charge any fee at any stage of the recruitment & selection process. Binated has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately

About BiteSpeed

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this 😉)

We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):-

• BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge-

• E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge-

• BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge-

About the role

We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships , make them successful and fans of BiteSpeed.

• Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.

• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.

• Managing cross-sells for new products and renewals , owning expansion revenue at an account level.

• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.

• You genuinely like helping people and making them successful.

• You have 4+ years of work experience in customer success with technical understanding of the product

• You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

Salary and Location

Location: Bangalore

Expected CTC: We pay on top of market standards with generous ESOPs for everyone in the team.

Our Way Of Life - .

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create.

Our purpose is about why we’re here and what we care about:-

• Personal Transformation
• Wealth Creation
• Winning Together

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.

We have 5 core values:-

• Go Above And Beyond
• Making Things Happen
• Say It Like It Is
• Progress Over Perfection
• Don’t Take Yourself Seriously, Take Your Work Seriously

Perks & Benefits

Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:-

• Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.

• Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).

• Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.

• Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing.

• Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.

How to apply?

If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on

Know someone who might be a great fit? Refer them to us , if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks!

For any queries feel free to write to

Location: On-site – Netaji Subhash Place (NSP), New Delhi

Company: XTREMEX

Employment Type: Full-time

We're looking for a Customer Support Representative who can provide exceptional support to our customers across WhatsApp, Instagram, Email, and Phone. You'll be the first point of contact, ensuring every customer has a smooth and positive experience.

• Respond to customer queries via WhatsApp, Email, Instagram, and Phone.
• Handle order tracking, delivery updates, returns, exchanges, and refunds.
• Resolve customer complaints professionally and efficiently.
• Coordinate with logistics and warehouse teams to resolve order issues.
• Maintain accurate records of customer interactions.
• Escalate complex issues to the relevant team when required.
• Ensure high customer satisfaction and quick response times.
• Assist customers with product recommendations and sizing queries.

• Excellent written and spoken English and Hindi.
• Strong communication and problem-solving skills.
• Basic knowledge of Shopify and CRM tools (preferred).
• Comfortable using Excel/Google Sheets.
• Ability to multitask and work in a fast-paced environment.
• Prior customer support or e-commerce experience is preferred.

• Experience handling WhatsApp Business, Instagram DMs, and email support.
• Familiarity with courier tracking and order management.
• Positive attitude with a customer-first mindset.

• Competitive salary.
• Career growth opportunities in a fast-growing D2C fashion brand.
• Collaborative and energetic work environment.