What Fitness Center Manager Jobs are in India?
Showing 3151 Fitness Center Manager jobs in India
Job Description
- Oversee the day-to-day operations of the fitness center, ensuring a clean, safe, and welcoming environment.
- Recruit, hire, train, and manage fitness staff, including personal trainers, group fitness instructors, and front desk personnel.
- Develop and implement effective sales and marketing strategies to attract new members and retain existing ones.
- Manage the fitness center's budget, including revenue generation, expense control, and financial reporting.
- Ensure high levels of member satisfaction through excellent customer service and program offerings.
- Develop and schedule a diverse range of group fitness classes and personal training programs.
- Maintain fitness equipment, ensuring it is in good working order and properly maintained.
- Implement and enforce all club policies and procedures.
- Monitor industry trends and implement innovative fitness programs and services.
- Conduct regular performance reviews and provide ongoing feedback to staff.
- Manage inventory of supplies and retail products.
- Foster a positive and motivating environment for both staff and members.
- Bachelor's degree in Fitness Management, Sports Management, Business Administration, or a related field.
- Minimum of 4 years of experience in fitness industry management, with a proven track record of success.
- Certifications from recognized fitness organizations (e.g., ACE, NASM, ACSM) are required.
- Strong leadership, communication, and interpersonal skills.
- Experience in sales, marketing, and member retention strategies.
- Proficiency in fitness management software and POS systems.
- Knowledge of fitness equipment, programming, and industry best practices.
- Ability to develop and manage budgets.
- Excellent customer service and problem-solving skills.
- Passion for health, fitness, and promoting an active lifestyle.
- Flexibility to work various shifts, including evenings and weekends.
- Familiarity with the fitness market in Nagpur, Maharashtra .
- Competitive salary and potential for performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Complimentary fitness center membership and discounts on services.
- Opportunities for professional development and continuing education.
- Hybrid work arrangement allowing for flexibility.
- Supportive and team-oriented work environment.
- Paid time off and company holidays.
- Retirement savings plan options.
- Chance to make a positive impact on the community's health and well-being.
- Career growth opportunities within the organization.
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Job Description
- Manage all aspects of fitness center operations, including staff scheduling, performance management, and training.
- Ensure a high level of cleanliness, safety, and maintenance for all fitness equipment and facilities.
- Develop, implement, and promote a variety of fitness programs and classes to meet member needs and interests.
- Oversee membership sales and retention efforts, working closely with the sales team.
- Manage operational budgets, including controlling expenses and identifying opportunities for revenue enhancement.
- Maintain excellent customer service standards, addressing member inquiries and resolving issues promptly.
- Ensure compliance with all health, safety, and industry regulations.
- Collaborate with marketing teams to develop and execute promotional campaigns.
- Monitor fitness trends and implement innovative services and programs.
- Lead and motivate the fitness center team to achieve operational and business goals.
- Bachelor's degree in Fitness Management, Sports Science, Business Administration, or a related field.
- Minimum of 5 years of experience in fitness center management or a similar operational role.
- Proven track record in staff management, budget control, and operational efficiency.
- Strong knowledge of fitness industry trends, programming, and equipment.
- Excellent leadership, communication, and interpersonal skills.
- Certifications such as Certified Fitness Professional (CFP) or equivalent are preferred.
- Ability to work flexible hours, including evenings and weekends.
- Passion for health, fitness, and member engagement.
- Demonstrated ability to drive membership growth and retention.
- Proficiency in fitness management software and standard office applications.
- Competitive salary package commensurate with experience.
- Performance-based incentives and bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and industry certifications.
- Complimentary gym membership and discounts on services.
- A dynamic and motivating work environment.
- Career advancement opportunities within a growing organization.
- Paid time off and holidays.
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Operations Director, Fitness & Wellness Centers
Posted 4 days ago
Job Viewed
Job Description
- Develop and implement operational strategies to enhance service quality, member satisfaction, and facility utilization.
- Oversee the day-to-day management of multiple fitness and wellness centers, ensuring compliance with brand standards and operational protocols.
- Manage and develop center managers and their teams, fostering a high-performance culture focused on member experience.
- Control operational budgets, manage expenses, and drive revenue growth through effective sales and marketing initiatives in coordination with relevant departments.
- Ensure all facilities are maintained to the highest standards of cleanliness, safety, and presentation.
- Implement and monitor key performance indicators (KPIs) for operational efficiency, member retention, and financial performance.
- Develop and manage relationships with key vendors and service providers.
- Oversee recruitment, training, and performance management for all operational staff.
- Stay abreast of industry trends and best practices to continuously improve operations.
- Bachelor's degree in Business Administration, Operations Management, Hospitality Management, or a related field.
- Minimum of 8 years of experience in operations management, with at least 4 years in a senior leadership role, preferably within the fitness, health club, or hospitality industry.
- Proven ability to manage multiple locations and large teams effectively.
- Strong understanding of financial management, budgeting, and P&L responsibility.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated experience in driving operational improvements and achieving business objectives.
- Knowledge of health and safety regulations within fitness facilities.
- Proficiency in relevant operational software and CRM systems.
- A passion for fitness, health, and wellness is essential.
- Ability to work flexible hours and travel as needed within the **Chandigarh** region and surrounding areas.
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Job Description
Centre Manager – Job Summary
The Centre Manager is responsible for overseeing overall center operations, administration, patient care, business development, compliance, staff management, and financial performance. The role includes managing daily operations, floor management, patient satisfaction, documentation, inventory, vendor coordination, hygiene standards, audits, and regulatory compliance. The Centre Manager ensures smooth coordination among doctors, nurses, embryologists, and other healthcare professionals while maintaining NABH/NABL/ISO standards. Responsibilities also include achieving revenue and booking targets, handling reporting, managing budgets, conducting staff training, monitoring KPIs, supporting marketing activities, and ensuring effective patient counselling and relationship management. The role requires strong leadership, operational excellence, multitasking ability, and expertise in healthcare management. Candidates should preferably possess a medical degree with a Master’s in Healthcare Administration and 5–6 years of relevant healthcare management experience, preferably in fertility or hospital operations.
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Job Description
**Summary of the role:**
+ Operational (RO / Inventory / SCM)
+ Administration of Center, Staff management, Stock /Indent Management, Clinical Quality.
+ Patient Retention, Documentation, Grievances Redressal.
+ Accountable for smooth functioning of the Dialysis unit.
+ Staff management in the unit, attendance, Duty roaster management, leave management, grievance Redressal.
+ Stock Management:
+ Ensuring timely indents, maintaining stock register on daily basis, maintaining safety stock at any point of time, Physical audit of stock in every fifteen days, also sending the Delivery challans to the purchase department
+ RO maintenance:
+ To ensure Water Quality is maintained as per the AAMI standards.
+ Documentation:
+ Daily Reporting, Daily Revenue report, Medical Records (HD Sheet, RO Logbook, Reuse log book, other records). Scheduling of Patient treatments.
+ Inventory HO Reporting, RO Maintenance, Machine Maintenance, Renatron Maintenance, Regeneration, Back wash. Test -TDS, Hardness.
+ Clinical
+ Complete patient care by ensuring strict adherence to the clinical protocols by all the Dialysis technicians.
+ Maintaining the HD machines - Disinfection, machine log book.
+ Centre Hygiene by ensuring the tidiness is maintained by Housekeeping staff as per the standards.
+ Training and mentoring of junior technical staff.
+ Escalation of any issue /event occurred in the unit, which requires management attention /support.
+ Share and Discuss clinical related issues with the Quality team and the Nephrologists.
+ Cannulation | Connect Machine to the Patient | Monitor Patient Continuously Disconnect the Patient | Housekeeping Maintenance | Documentation
+ Personal / Patient Related (Patient history, assessment of Dry weight, Complication Management, Medication, Diet advice, Pleasing behaviour with patient, Give Moral support to the Patient)
+ Ensures provision of outstanding customer service to all external and internal customers including patients and staffs.
+ Develops and maintains positive relationships through effective and timely communication with all stakeholders
+ Responds, resolves and follows up on Patient treatment service issues with all stakeholders in timely manner
**Other Tasks**
Patient files | Patient hand Book | Renatron cleaning | Reuse log for positive and negative | Machine Cleaning with Hypochlorite solution | Hygiene in the unit | Fumigation | Surface & floor cleaning | Stock segregation | Uniform for trainees | Protocol book reading.
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Job Description
We're Hiring: Center Manager – Delhi | Jetking
Location: Delhi, India
Company: Jetking Infotrain Limited
Are you a dynamic leader with a passion for education, sales, and team management?
Jetking, India's leading digital skills institute with over 8 decades of excellence and 11 lakh+ students trained, is looking for an energetic Center Manager to lead one of our Delhi centers.
Key Responsibilities
Drive student admissions and achieve monthly revenue targets.
Lead, mentor, and motivate the sales, counseling, and operations teams.
Ensure exceptional student experience from inquiry to placement.
Monitor center profitability and operational efficiency.
Plan and execute local marketing activities, seminars, workshops, and promotional campaigns.
Build relationships with colleges, corporates, and local businesses to generate admissions.
Maintain high standards of academic delivery and center operations.
Track KPIs, prepare reports, and implement improvement strategies.
Coordinate with the Head Office on admissions, operations, marketing, and placements.
Required Skills & Qualifications
Bachelor's degree (MBA preferred).
3–8 years of experience in center management, branch management, education, training, retail, or service industry.
Strong sales and business development skills.
Excellent leadership and people management abilities.
Strong communication and presentation skills.
Ability to work with targets and drive business growth.
Proficiency in MS Office and CRM tools is an advantage.
Preferred Experience
Candidates with experience in:
Education & EdTech
Training Institutes
Coaching Centers
Skill Development Organizations
Retail Branch Management
Franchise Operations
will be preferred.
Why Join Jetking?
Be part of a trusted brand with over 80 years of legacy.
Opportunity to lead and grow a high-performing center.
Attractive salary with performance-based incentives.
Career growth opportunities within a rapidly expanding organization.
Work with a passionate team committed to transforming students' careers.
Location: Delhi
- If you're passionate about leadership, education, and business growth, we'd love to hear from you.
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Job Description
Key Responsibilities
- Develop and execute strategic fitness program plans aligned with organizational goals and client needs.
- Oversee the daily operations of fitness programs, ensuring high standards of service delivery.
- Recruit, train, and manage a team of fitness instructors, trainers, and support staff.
- Create and manage program budgets, track expenses, and ensure financial viability.
- Design diverse fitness classes and training modules, incorporating the latest industry trends.
- Monitor program effectiveness through performance metrics and client feedback, making necessary adjustments.
- Foster a positive and motivating environment for clients and staff.
- Ensure compliance with all health, safety, and operational regulations.
- Bachelor's degree in Kinesiology, Sports Management, Public Health, or a related field.
- Minimum of 4 years of experience in fitness program management or a similar leadership role.
- Certification from a recognized fitness organization (e.g., ACE, NASM, ACSM) is essential.
- Demonstrated experience in developing and managing budgets.
- Excellent leadership, communication, and interpersonal skills.
- Strong understanding of fitness principles, exercise physiology, and program design.
- Proven ability to manage and motivate a team.
- Experience with fitness management software is a plus.
- Must be located in or willing to relocate to **Gurugram, Haryana**.
- Annual salary of INR, commensurate with experience.
- Comprehensive medical and wellness benefits package.
- Opportunities for advanced certifications and professional growth.
- Complimentary access to fitness facilities and programs.
- A supportive and energetic work culture in Gurugram .
- Performance-based incentives and potential for career advancement.
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Job Description
Are you passionate about creating memorable customer experiences and building strong relationships with architects, designers, builders, and premium customers?
We're looking for an experienced Experience Center Manager to lead one of our flagship Experience Centers. This role goes beyond managing a showroom—it's about delivering an immersive brand experience, driving customer engagement, and contributing to business growth.
Key Responsibilities
• Oversee the complete operations and day-to-day management of the Experience Center.
• Deliver an exceptional customer experience by understanding client requirements and showcasing the right product solutions.
• Conduct product demonstrations and educate customers, architects, interior designers, and channel partners on our product portfolio.
• Generate business opportunities by engaging with walk-in customers and coordinating closely with the sales team for lead conversion.
• Develop and nurture strong relationships with architects, interior designers, builders, developers, and key influencers.
• Plan and execute architect meets, product launches, workshops, customer events, and promotional activities to increase footfall and brand visibility.
• Ensure visual merchandising, product displays, branding elements, and overall ambience are maintained to the highest standards.
• Monitor visitor footfall, inquiries, conversions, customer feedback, and prepare periodic business reports.
• Coordinate with internal teams including Sales, Marketing, Operations, and Service to ensure a seamless customer journey.
• Maintain display inventory, coordinate product replenishment, and ensure the Experience Center remains fully operational at all times.
• Lead, mentor, and motivate the Experience Center team while driving operational excellence and customer satisfaction.
Who We're Looking For
5–8 years of experience in Experience Center Management, Retail Operations, Customer Experience, or Luxury Retail.
Experience in industries such as Architectural Hardware, Doors & Windows, Glass Solutions, Furniture, Modular Kitchens, Building Materials, Sanitaryware, Tiles, Lighting, Home Décor, or Interior Solutions will be preferred.
Excellent communication, presentation, and interpersonal skills.
Strong customer engagement and relationship management capabilities.
Commercial mindset with the ability to identify business opportunities and support revenue growth.
Experience in coordinating events, product launches, and customer engagement initiatives.
Proficiency in MS Office and CRM tools.
Why Join Us?
At Ozone , you'll have the opportunity to work with one of India's leading brands in architectural hardware and security solutions, collaborate with industry-leading architects and designers, and contribute to creating exceptional customer experiences through innovation and premium product solutions.
Location: Bengaluru
If you're someone who enjoys engaging with customers, leading operations, and creating inspiring brand experiences, we'd love to connect with you.
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Job Description
**Job Number**
**Job Category** Sales & Marketing
**Location** 154 Velachery Main Road, Chennai, Tamil Nadu, India,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
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Job Description
Job Title: Call Center Manager
Location: Noida Sector 98 (On-site)
Department: Customer Support / Operations
Reports To: VP
Job Summary
We are seeking an experienced and results-driven Call Center Manager to oversee the
daily operations of our customer service team. The ideal candidate will be responsible
for managing staff, improving customer satisfaction, achieving service-level targets,
and ensuring operational efficiency. The Call Center Manager will play a key role in
developing team performance, implementing best practices, and driving continuous
improvement.
Key Responsibilities
• Manage the day-to-day operations of the call center.
• Lead, mentor, and motivate a team of Team Leaders, Supervisors, and Customer
Service Executives.
• Monitor key performance indicators (KPIs) such as Average Handle Time (AHT),
First Call Resolution (FCR), Customer Satisfaction (CSAT), Net Promoter Score
(NPS), and Service Level Agreement (SLA) compliance.
• Develop and implement strategies to improve productivity, customer experience,
and operational efficiency.
• Conduct regular performance reviews and coaching sessions.
• Ensure adherence to company policies, quality standards, and regulatory
requirements.
• Analyze call center reports and prepare operational dashboards for senior
management.
• Collaborate with HR for recruitment, onboarding, training, and employee
engagement initiatives.
• Handle customer escalations and resolve complex issues promptly.
• Manage workforce planning, scheduling, and resource allocation.
• Drive continuous improvement initiatives using customer feedback and
operational data.
• Ensure compliance with data privacy, information security, and industry
regulations.
Required Qualifications
• Bachelor's degree in Business Administration, Management, Commerce, or a
related field.
• MBA or equivalent qualification is preferred.
• 5–10 years of experience in a BPO, customer service, or call center environment.
• Minimum 2–3 years of experience in a managerial role.
• Experience managing inbound, outbound, or blended call center operations.
Required Skills
• Strong leadership and team management abilities.
• Excellent verbal and written communication skills.
• Proficiency in call center technologies such as CRM, dialers, and workforce
management tools.
• Strong analytical and problem-solving skills.
• Knowledge of quality assurance and performance management.
• Excellent organizational and time management skills.
• Ability to work under pressure and meet service-level targets.
• Advanced proficiency in Microsoft Excel, PowerPoint, and reporting tools.
Preferred Skills
• Familiarity with Six Sigma, Lean, or process improvement methodologies.
• Knowledge of customer experience management practices.
• Experience handling multi-site or multilingual operations.
Key Performance Indicators (KPIs)
• Customer Satisfaction (CSAT)
• First Call Resolution (FCR)
• Average Handle Time (AHT)
• Service Level Achievement (SLA)
• Employee Attrition Rate
• Agent Productivity
• Quality Assurance (QA) Scores
• Customer Complaint Resolution Time
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