What Microsoft Ecosystem Jobs are in India?

**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
**Job Summary**
The Palo Alto Networks Ecosystem team is a strategic pillar for the organisation's continued growth and we are seeking a high-energy and commercially driven Business Development Manager (BDM) to join our Regional Partner Ecosystems team. This role will focus on accelerating strategic programs, partner-led initiatives, and go-to-market execution across our channel ecosystem in India & SAARC.
The ideal candidate will possess strong relationship-building capabilities, experience working with channel partners, and a solid understanding of Network Security and SASE technologies. This individual will play a key role in driving partner engagement, enabling growth initiatives, and expanding market reach through distributors, resellers, service providers, and strategic alliances.
**Your Impact**
+ Develop and execute enablement and sales plays which drive the partner relationship including sales and pipeline development, executive interlocks, business development, enablement and partner marketing
+ Drive joint sales pursuit activities pursuant to the successful attainment against a given sales target, working with the Palo Alto Networks sales & partner organisations
+ Evangelise the joint value proposition and service offerings with partners, leading the charge on account targeting and orchestrate meetings to create new joint pipeline and drive business to close
+ Develop comprehensive plans to assure the partner is well positioned to deliver successful customer outcomes
+ Support the recruitment, onboarding, and activation of channel partners via our authorized distributors.
+ Collaborate with sales, marketing, and technical teams to drive partner enablement and execution excellence.
+ Develop and maintain strong relationships with distributors, VARs, MSSPs, GSIs, and strategic alliance partners.
+ Identify growth opportunities within the partner landscape and execute plans to increase partner productivity and market coverage.
+ Promote and support regional partner programs, incentives, campaigns, and sales motions.
+ Track performance metrics, pipeline contribution, and program adoption across partner segments.
+ Conduct regular business reviews with key partners to ensure alignment on business priorities and growth objectives.
+ Provide market feedback and insights on competitive trends, cybersecurity landscape evolution, and partner ecosystem dynamics.
**Qualifications**
**Your Experience**
+ 5+ years in sales management, channel management or business development role within the enterprise software industry (cybersecurity preferred)
+ Previous experience working with channel partners (GSI, SI, VARs, MSP, MSSP) is a must
+ Excellent instincts and shown ability to interface at a senior leadership to individual contributor level with ease
+ Adept at moving quickly between low-level execution and high-level critical thinking and organisation
+ Outstanding relationship building skills across internal and partner shareholders
+ Successful track record of exceeding performance objectives in a fast paced, virtual team environment
+ A technical background or foundation is an advantage. Understanding of cybersecurity technologies such as: Network Security, SASE, Zero Trust, Cloud Security, Enterprise Browser or Secure Access technologies
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What you'll do**
As a Territory Sales Owner you'll drive business through partner and ecosystem development for the Mumbai territory (and nearby regions as assigned). Build, activate and scale relationships with channel partners, GSIs, ISVs, MSPs, and strategic territory alignment to generate partner-sourced and partner-influenced pipeline, close joint business and drive product/service adoption across the territory. The role is mid senior individual contributor with regional impact and cross functional influence.
Key responsibilities:
+ Develop and execute a territory ecosystem strategy aligned with company and sales goals, prioritizing partner types and target verticals common to Mumbai (Retail, pharma, Process & Discrete manufacturing, ECNO, large enterprise & startups, BFSI, media & entertainment).
+ Run joint demand-generation campaigns, partner-led workshops, customer events and executive briefings in Mumbai and surrounding cities.
+ Coordinate closely with Partner Business Managers (PBM), Digital Hub solution architects (DH), partner marketing and leadership to close deals, remove blockers and ensure smooth handoffs.
+ Set and manage partner business plans with PBM's, monitor KPIs, run quarterly business reviews and iterate programs based on performance.
+ Maintain CRM , partner activities, pipeline and forecast partner contribution to territory targets.
+ Represent the company at Mumbai/India partner events, industry meetups and local trade shows, capture and relay competitive and market feedback to product and leadership.
Success metrics / KPIs
+ Individual contributor role with cross-functional coordination
+ Partner-sourced and partner-influenced Revenue and Pipeline (targets determined by Corporate Head).
+ Quota Carrying role to be delivered 100% through Channel Partners (Indirect)
+ Ability to get partners to sell AI, Public Cloud Solutions through partners
+ Partner win rate, average deal size and pipeline velocity via partners.
+ Partner satisfaction and compliance with joint business plan milestones.
+ CRM hygiene and accuracy of partner forecasting.
**What you bring**
+ 10 years' experience in Indirect Sales, channel/partner management, partner-led sales in B2B SaaS, cloud, IT services or related enterprise solutions.
+ Proven track record of developing & engaging partners and meeting partner-sourced revenue targets in the Indian market.
+ Bachelor's degree in business, Engineering, Computer Science or related discipline.
+ Strong commercial acumen, negotiation skills and experience using CRM tools.
+ Experience selling into Mumbai geography and industries (Retail, Pharma, Chemical, Textile & Apparel, Discrete & Process Manufacturing, Mills & Mining, Entertainment, BFSI).
+ Familiarity with SAP partner program design, re-sell models and incentive structures.
+ Relevant certifications (cloud, cybersecurity, platform) or prior experience with cloud infrastructure/enterprise software.
+ Language skills: English Hindi; Marathi is a strong advantage for local partner engagement.
+ Attitude to overachieve and strive for the best.
+ Relationship building and executive influencing
+ Driving Complex and compliant deals with complex approval processes and Contracts
+ Territory planning, segmentation and prioritization.
+ Sales enablement, program execution and analytics-driven decision making.
+ Excellent verbal and written communication for both English and local language contexts.
+ Resilience and ability to work in a fast-moving, partner-centric environment.
**Meet your team**
SAP is looking out for a driven, growth-oriented field sales team member who will be responsible for driving key business decisions and focusing on navigating complex sales engagements within the Key Enterprise sector of SAP's Mid market team. This role is an important driver for our cloud & on-prem business and offers huge opportunities to grow for you within the SAP ecosystem.
\#BusinessSalesT3
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

**Job Summary**
This is a strategic, transformational role driving NetApp's India GTM with Microsoft Azure. The position owns joint selling, partner collaboration, pipeline growth, and sales execution for Azure NetApp Files (ANF). The role works closely with Microsoft, NetApp field teams, and cloud-first sellers to accelerate enterprise and SMEC growth, build a strong ANF pipeline, and deliver revenue outcomes.
**Job Requirements**
+ Strong experience in territory & account management (pipeline, forecasting, deal execution)
+ Proven ability to solve customer problems using cloud (Azure preferred)
+ Experience in cloud/SaaS sales and consumption models (1P, Marketplace exposure preferred)
+ Track record of co-selling with partners and executing joint GTM motions
+ Knowledge of enterprise workloads: cloud migration, hybrid cloud, infra modernization, DevOps
+ Ability to build and manage a sales pipeline and campaigns collaboratively
+ Strong stakeholder management, collaboration, and leadership skills
+ Good understanding of Microsoft Azure ecosystem (strong advantage)
+ 5+ years in sales (cloud or annuity-based tech preferred)
+ Prior Microsoft ecosystem experience is a plus
**Job Responsibilities**
+ Drive joint GTM with Microsoft: partnering, co-selling, and sales execution
+ Build and manage stakeholder relationships across Microsoft, NetApp, and partners
+ Develop and execute sales growth plans, including pipeline creation and revenue forecasting
+ Hunt for new customer acquisition for Azure NetApp Files (ANF)
+ Identify new workloads in existing accounts and expand ANF adoption
+ Collaborate with field sellers to drive Azure-based opportunities
+ Act as the entry point for cloud-first resellers and internal teams
+ Support customers in solution evaluation, deployment, and removing roadblocks
+ Build and scale NetApp's Azure portfolio across enterprise customers

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
**Why You'll Thrive at NetApp**
At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
**Our culture**
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
**Submitting an Application**
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
**AI Disclosure**
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.

**Overview**
Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft's most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation, driving value across the entirety of the customers' digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI.
**Responsibilities**
**Pre-Sales Support**
+ Collaborates with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW).
+ Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. 
**Technical Delivery**
+ Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
+ Leads meetings with customers/partners to understand business needs. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.
+ Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).
+ Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes. Aligns solutions with the intent of the architecture. Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed. 
+ Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.
**Intellectual Property Management**
+ Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback.
**Business Development**
+ Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).
**Readiness**
+ Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with World Wide Learning. Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.
**Operational Excellence**
+ Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads by example and guides team members on operational tasks, readiness, and compliance. 
**Other**
+ Embody our culture and values
**Qualifications**
**Required/Minimum Qualifications**
+ Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business
+ OR equivalent experience.
**Additional or Preferred Qualifications**
+ 5+ years leadership experience in relevant area of business.
+ Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
+ Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.
Microsoft's Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.
Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings.
Azure DocumentDB is an open-source, PostgreSQL-based NoSQL database that brings together the scalability of document stores and the reliability of relational systems. Our mission is to make PostgreSQL the best database for modern, document-oriented workloads - powering next-generation cloud-native applications with flexibility, performance, and AI-first features.
As a Senior Site Reliability Engineer in the team, you will identify and deliver software improvements using your expertise in software development, complexity analysis, and scalable system design to ensure services/systems are highly stable, performant, and meeting the expectations of our customers. You will work closely with other engineering teams and provide a holistic view of our cloud service.

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.
**Responsibilities**
Identify opportunities and drive the design and implementation of end-to-end telemetry, alerting, self-healing and automation capabilities to improve service health, manageability, and reliability.
Participate in on-call rotations and own, triage, investigate and resolve service issues with an emphasis on broad communications, learning & teaching throughout the process.
Interact with customers / support representatives and communicate on a deeply technical level with product engineering and product management teams to evolve services.
Own availability, performance, and supportability targets for the service.
Author functional and technical documentation and remain current on relevant technologies and procedures.
Embody our culture ( and values ( Qualifications**
6+ years of experience with writing tools, automation / scripting (Powershell, Python or similar), programming (C++, C# or equivalent) and making enhancements in subcomponents within and around services/products to deliver and manage software in production.
6+ years of troubleshooting/debugging experience: telemetry-based analysis (KQL or equivalent preferred), troubleshooting skills across network, hardware, and distributed service layers, with demonstrated ability to debug, fix, and optimize code.
Good communications skills, both verbal and written.
**Job Requirements: Other & Additional**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
+ This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
**Preferred/Additional Qualifications**
Experience aiding understanding of distributed systems and networking is preferred.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (Accessibility | Microsoft Careers).
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
\#azdat
\#azuredata
\#documentdb #cosmosdb
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
Account Management - Establishes and maintains customer engagements, and focuses on value of customer contact. Begins to develop contacts across lines of business. Conducts background research and investigates existing accounts customers. Captures key learnings about customers, history, and interest. Understands customer business and goals. Ensures effective transition and ongoing management of accounts and monitors customer satisfaction metrics. Addresses renewal options with internal partners and customers to align business outcomes and ensure renewal. Determines priority for each account in portfolio, and identifies resources to develop plan to execute against prioritization. Helps customers drive value from existing Microsoft investments. Orchestrates collaboration to match teams and resources to customer needs. Understands customer digital transformation strategy. Identifies and qualifies opportunities and pursues through lifecycle. Drives adoption through to cross-sell/upsell to new opportunities. Stays up to date on Microsoft offers and solutions. Uses knowledge to engage with customers and with internal teams.
**Responsibilities**
Strategically identifies and qualifies business opportunities, leading them through the sales lifecycle to maximize customer engagement. Drives improvements in pipeline accuracy and hygiene by expertly applying common sales and delivery methodology for the Microsoft sales organization (e.g., MCEM) criteria for qualifying and progressing sales prospects. Advocates for Microsoft solutions to customer by articulating value and strategically promoting upsell/cross-sell opportunities. Orchestrates customer strategy development, leading the creation of sales strategies to achieve customer goals, and presents sophisticated Microsoft solutions in high-stakes deals. Collaborates with customer leaders and stakeholders to thoroughly analyze budget considerations and decisively align strategic priorities for investment with a significant impact on business outcomes.
Strategically manages and proactively leads renewals and anniversaries for both enterprise agreement (EA) and cloud solution provider (CSP), with a focus on maximizing customer engagement and satisfaction. Develops tailored renewal options that align with partners and customer business outcomes and licensing vehicle and supports others in the renewal process. Seeks out opportunities to consolidate and drives cross- and upsells that are closely integrated with customer priorities and predicted outcomes.
Implements and drives negotiation strategies and stakeholder maps. Takes lead in driving conversations with appropriate parties and collaborates with partners to scale and maximize resources effectively. Collaborates with partners to ensure right outcome(s) for the customer. Works with customers and partners to drive assessments and deep dives into customer environments. Understands and leverages investments in best possible way during renewal process. Conducts in-depth assessments into customer environments to understand needs and coordinates and implements resources and internal partners (e.g., commercial executives) to drive growth and consumption targets.
Leads the strategic prioritization of accounts within the portfolio. Directs cross-functional resources and orchestrates development and execution against prioritization. Utilizes a deep understanding of relevant data (e.g., individual customer plan, analysis, available resources/programs) to devise and execute strategic plans that exceed quota for the upcoming year. Ensures a holistic and strategic integration of plans across consumption, upsell, and renewal. Optimizes investment programs to maximize impact across customers and identifies new ways to go-to-market. Provides strategic recommendations for sales plays and identifies key partners to drive new business and pipeline creation. Coaches others to identify and address gaps in territory strategy. Drives engagement cadence during the development of success plans for unified support and consumption plans for MACC customers, in partnership with customer success (e.g., CSAM) teams. Creates co-sell campaigns with partner(s) to align portfolio planning with broader business objectives. Enables partners in their go-to-market strategies. Demonstrates subject matter expertise of industry knowledge to enhance strategic planning and close territory gaps or new-to-role territories. Enforces accountability for deliverables within agreed-upon time frames among self and team members.
Leads strategic collaboration with internal and external stakeholders to meet and exceed revenue targets and critical deadlines. Orchestrates strategic alignment of teams and resources with customer needs to maximize experience. Provides key organizational insights and ensures alignment of virtual teams with significant opportunities. Mentors others in orchestration and serves as escalation point to resolve collaboration needs. Utilizes and expands a broad network within and across partner ecosystem and resources to drive optimal account performance across solution areas and programs. Identifies resources (e.g., v-team orchestration) and partner solutions to help customers derive value from existing Microsoft investments.
Customer Engagement
Leads in-depth analysis of customer satisfaction metrics (e.g., timeliness and quality of contact) and develops and implements comprehensive strategies to address identified trends. Acts as a trusted advisor and resource for others on advanced customer satisfaction strategy and best practices. Strategically oversees primary contact and ensures comprehensive feedback is gathered from appropriate contact, inputs information into applicable database(s), and incorporated from a broad range of sources, including cross-functional teams. Serves as an escalation contact for customer dissatisfaction and designs and implements effective resolutions promptly (e.g., prioritization, escalation). Serves as a point of contact for complex customer issues and ensures responses to customers are completed in a timely manner. Manages the escalation process and strategically engages Microsoft executives to enhance impact. Drives initiatives to anticipate and preemptively address potential customer issues, tailoring requirements to solutions to maximize satisfaction and streamline experiences. Initiates and negotiates conditions of satisfaction with customers at outset of engagement for strategic accounts.
Strategically orchestrates customer engagements, ensuring alignment of resources across broader teams (e.g., pod members, partners, virtual teams, cross-functional teams), and mentoring team members on fostering strong customer relationships and engagement strategies. Applies advanced synthesis of customer interactions to enhance strategic impact and effectiveness within the organization. Strengthens and expands relationships with key customers and implements advanced tiered approaches to the cadence of customer engagements across multiple lines of business. Acts as a senior advocate and trusted advisor for the customer and influences internal strategies by providing insights from customer perspectives. Leads the utilization and refinement of customer relationship management tools (e.g., MSX D365) to optimize client relationship development. Initiates and leads proactive outreach to engage with customers through innovative digital channels (e.g., social selling, podcasts, webinars), setting benchmarks for digital engagement.
Captures, assesses, and interprets key learnings internally and externally about customers, coaching team on senior leader engagements and relevancy to board-level approvals. Develops and adapts deep understanding of customer business to lead industry conversations and drive strategic business discussions (e.g., ROI, market trends). Proactively leverages digital tools to conduct comprehensive, in-depth research on existing accounts and customers, and strategically identifies key decision-makers within the customer organization. Aligns customer business needs and priorities with Microsoft priorities and broad business strategy. Demonstrates recognized expertise across applicable industry and constructs and presents tailored use cases to customers, proactively anticipating their needs and providing foresight into industry trends.
Maintain Solution and Industry Expertise
Strategically builds and leverages a deep knowledge of Microsoft's landscape, solutions, and strategy within the industry of assigned accounts, as well as a thorough comprehension of the business priorities. Provides Microsoft point of view on Microsoft solutions and appropriate industry trends and use cases. Exhibits an expert-level understanding of the strategic customers' business strategy and appropriate industry trends and use cases. Completes required training and certifications. Constructs and executes a comprehensive personal development plan with long-term career objectives.
**Qualifications**
Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 12-17 years sales and negotiation experience or related work experience OR 12+ years sales and negotiation experience OR equivalent experience.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
Are you passionate about building Enterprise applications leading with AI? Are you interested in working for one of the most impactful and emerging areas in Microsoft, and passionate in advancing Microsoft's Cloud Solutions, AI strategy, full stack engineering, Security, Dataverse & D365? Are you interested in a technology start-up like environment, working with highly energetic team, and passionate about working on latest technologies (Azure, AI, Microservices, React, Data, Power Platform and related technologies) to solve critical business problems?
Do you want to be part of the journey to build world-class Engineering team for one of largest corporates in the world? If so, then look no further than the Commercial Sales Experiences (CSX) Engineering Team! Be part of a team dedicated to innovation and at the forefront of AI-Led engineering.
As a Senior Software Engineer, you will lead the end-to-end software development lifecycle, including requirement gathering, architecture, application and database design, development, testing, and deployment. You will build AI-infused applications, Agentic Solutions and Copilots, enhancing user experience and productivity, fostering creativity, and turning ideas into strategic solutions. All this while enforcing engineering best practices to ensure high-quality, scalable, and secure solutions.
Commercial Sales Experiences organization is part of Microsoft Commercial Business (MCB) responsible for all systems and tools to drive Cloud and AI Solutions to help customers realize value for their investments, by supporting Microsoft Field and Corp resources with programmatic and scalable assets. Commercial Sales Experiences Engineering team is responsible for driving and building apps and engineering solutions to enable key seller roles across MCB. Commercial Sales Experiences is looking for a full stack Software Engineer to join us to drive and deliver innovative and world-class solutions. In this role, you will be responsible for multiple products in Commercial Sales Experiences platform and solutions and deliver state-of-the-art experiences for our users.
We are highly energetic team driving direct impact to our customers and Microsoft. We are proud of our diverse culture, and our developers are empowered to innovate. If you have an eye for building impactful apps & solutions in agile environment, this is a great opportunity for you to have an impact on Microsoft's mission to enable our customers to achieve digital transformation through successful adoption of Microsoft Cloud solutions.
**Responsibilities**
**Technical Leadership and Engineering Excellence:**
Lead the end-to-end software development lifecycle, including requirement gathering, architecture, application and database design, development, testing, and deployment, while enforcing engineering best practices to ensure high-quality, scalable, and secure solutions. Leverage AI and develop Copilot features within the application to enhance user experience and productivity.
**Solution Design and Architecture:**
Develop resilient solution designs that adhere to architectural best practices, security by design, and business goals, guiding the team in selecting optimal technologies and design patterns for sustainable and high-performing systems.
**Mentorship and Team Development:**
Mentor team members through code reviews and design feedback, promoting skill growth, inclusion, and a collaborative culture that contributes to both individual and team success.
**Collaboration and Cross-Team Partnership:**
Foster collaboration with Microsoft product teams, program managers, and user experience (UX) designers to manage dependencies, share knowledge, and jointly deliver updates to enhance engineering capabilities.
**Quality Assurance:**
Establish and enforce best practices in coding, testing, and documentation to ensure high standards for code quality, performance, and service reliability.
**Site Reliability:**
Support and maintain existing services & integrations with LOB applications across the enterprise.
**Continuous Improvement and Innovation:**
Identify and implement opportunities for automation, process optimization, and technical innovation, contributing to a culture of continuous improvement within the team.
**Planning and Communication:**
Participate actively in sprint and semester planning, provide accurate cost estimates, and maintain transparent communication on deliverables, risks, and milestones.
**Qualifications**
Basic
+ BS or MS degree in Computer Science, Mathematics or Engineering.
+ 8+ years of experience as a software engineer building commercial software and proven track record of shipping successful software products & services.
+ 8+ years of experience in cloud development principles and patterns, particularly loosely coupled architectures and micro-services, DevOps model.
+ 5+ years of experience in leading, managing, and driving technical and architectural dependencies.
+ Technical skills should include proficiency in C#, .NET, JavaScript/TypeScript, or equivalent languages/frameworks.
+ Hands-on experience in app development using AI Technologies, ASP.NET, Azure PaaS services like Web apps, Function Apps, Service Bus, Event Hub, REST API, SQL and NoSQL.
+ Experience working in agile teams or startup environments with strong customer focus.
+ Excellent communication skills and ability to collaborate in a multi-disciplinary team consisting of Software Engineers, Program Managers, and Data Scientists.
Preferred
+ Business acumen and customer focus to understand customer scenarios and translate them as product/solution requirements.
+ Experience with software development tools such as source control systems (GIT), automated build systems (CICD), software validation systems, project tracking, and lifecycle management systems.
+ Development experience with cloud platforms such as Microsoft Azure, including SQL, CosmosDB, ADF and front-end frameworks such as React or equivalent.
+ Practical experience building analytic applications leveraging data science models and applied AI is added advantage.
+ Ability to be influential and impactful in cross-group and matrixed team environments.
+ Lead a talented and motivated team in a supportive and collaborative environment.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (