What Outbound Call Handler Jobs are in India?
Showing 3934 Outbound Call Handler jobs in India
Job Description
Job Title: Outbound Sales Representative – Celoxis
Location: Pune- WFO
Department: Sales
Role Overview
Drive outbound pipeline generation for Celoxis project management SaaS by targeting global mid-market and enterprise accounts.
Key Responsibilities
- Execute outbound prospecting via cold calls, emails, and LinkedIn.
- Identify and research target accounts; engage decision-makers (PMO, IT, Ops leaders).
- Generate and qualify leads using BANT/MEDDPICC frameworks.
- Book qualified demos and build a strong sales pipeline.
- Collaborate with AEs & Marketing to improve conversion rates.
- Maintain CRM hygiene and track outreach performance.
- Drive revenue growth by contributing to the company’s sales and business development efforts.
Requirements
- 4–10+ years in outbound sales/BDR (SaaS preferred).
- Strong communication and objection-handling skills.
- Experience with tools like Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo.
- High activity levels (calls, emails, social outreach).
- Self-motivated with a hunter mindset.
Good to Have
- Experience selling project management / productivity SaaS.
- Exposure to Global markets.
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Job Description
About Us:
XfilesPro Labs Pvt.Ltd. is a leading SaaS company specializing in innovative Salesforce document
and data management solutions. As a trusted Salesforce ISV partner,XfilesPro Labs offers a robust
portfolio of over five B2B applications on AppExchange, under the brandsXfilesPro and Data
Archive. Their document management suite includes powerful tools for document generation,
storage, and full lifecycle management, while their data management solutions provide seamless
archiving and backup capabilities.XfilesPro Labs is committed to transforming the way businesses
manage their Salesforce data and documents, driving efficiency and innovation.
Job Overview:
We are looking for a highly motivated and results-driven Inside Sales Executive to drive
outbound sales initiatives across the US market. The ideal candidate will be responsible for
executing multi-channel outreach strategies, identifying high-value prospects, and initiating
meaningful conversations that lead to long-term business opportunities.
Key Responsibilities:
● Drive outbound prospecting activities through cold calling, email
campaigns, and LinkedIn outreach.
● Conduct high volume US market calling, engaging with decision-makers and
key stakeholders.
● Identify and target high potential prospects using research, intent data, and
prospecting tools.
● Perform lead qualification and discovery, understanding client needs and
business challenges.
● Build and maintain a strong sales pipeline by generating and nurturing leads.
● Leverage tools like LinkedIn Sales Navigator and Apollo.io for effective
prospecting and outreach.
● Collaborate with sales and marketing teams to align outreach strategies with
business goals.
● Stay updated on competitor offerings, industry trends, and product
enhancements to effectively position solutions.
● Deliver personalized and value-driven communication to improve
engagement and conversion rates.
● Maintain accurate records of all activities in CRM systems (e.g., Salesforce,
HubSpot).
Required Skills & Qualifications:
● 1-4 years of experience in B2B outbound sales / business development /
inside sales.
● Proven experience in cold calling (US market preferred).
● Hands-on experience with LinkedIn Sales Navigator, Apollo.io, or similar
tools.
● Strong understanding of lead generation, qualification, and pipeline
management.
● Excellent verbal and written communication skills.
● Ability to handle objections and build meaningful client relationships.
● Self-motivated, target-driven, and adaptable in a fast-paced environment.
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Job Description
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.
Role Overview
We are seeking a highly driven and strategic Senior Outbound Sales – Hunter who can independently generate new business opportunities through targeted outreach to CHROs, CFOs, CXOs, and senior decision-makers across India .
This role requires a pure hunter mindset, strong executive presence, and proven experience in driving conversations that create impact and convert into business outcomes.
Key Responsibilities
A. Outbound Sales & Hunting
- Identify, target, and pursue new enterprise accounts across India through pure outbound efforts (calls, emails, events, LinkedIn, referrals).
- Build a strong pipeline of high-quality leads by engaging CHROs, CFOs, CEOs, and CXO-level stakeholders.
- Map organizations to identify decision-makers and influencers.
- Create compelling pitches tailored to Indian corporate leadership expectations.
B. CXO Engagement
- Conduct high-level conversations with CHROs, CFOs, CIOs, COOs, CEOs, and senior leaders to understand business challenges and propose impactful solutions.
- Demonstrate maturity and clarity when interacting with CXO-level stakeholders.
- Maintain a documented count of CXOs interacted with, meetings conducted, and outcomes achieved.
C. Solution Pitching & Impact Selling
- Present value-driven, consultative solutions that resonate with Indian enterprise customers.
- Handle objections confidently, negotiate commercial terms, and close deals independently.
- Deliver high-impact presentations that influence decision-making at leadership levels.
D. Pipeline & Outcome Management
- Ensure predictable revenue growth through structured funnel management.
- Track key metrics such as CXO meetings, opportunity value, conversion ratios, and outbound throughput.
- Drive outcomes from each interaction including follow-up meetings, proposals, or conversions.
Candidate Profile:
Essential Requirements
- Strong outbound hunter with minimum 10+ years of experience in enterprise sales.
- Proven track record of meeting CHROs, CFOs, CEOs, or other CXOs in India.
- Ability to articulate exact number of CXOs interacted with , meetings handled, and outcomes achieved.
- Must be comfortable with cold outreach, cold calling, lead generation, and aggressive pipeline building .
- Experience in selling to Indian enterprises across industries such as Banking, Real Estate, IT/ITES, Manufacturing, or Professional Services .
- Ability to influence and create impact in the first meeting itself.
Preferred Backgrounds
- HR Tech, Payroll, SaaS, Consulting, HR Services, Financial/Compliance Services, or Enterprise Sales Roles.
- Experience in executive search, consulting, HR outsourcing, or B2B sales is a strong advantage.
Skills & Competencies
- Hunter mindset – persistent, self-driven, and outcome-oriented.
- Excellent communication, negotiation, and presentation skills.
- Strong business acumen and understanding of Indian corporate decision-making.
- High energy, disciplined follow-up, and ability to manage CXO-level pressure.
4. Key KPIs
- Number of CHRO/CFO/CXO meetings per month
- Pipeline created through outbound channels
- Conversion ratio from first meeting to opportunities
- Revenue closures from new accounts
- Impact demonstrated in each CXO interaction
5. Education
- Graduate/Postgraduate in any discipline.
- MBA preferred but not mandatory if the candidate has strong enterprise-hunting experience.
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Job Description
About Track3D
Track3D is an AI-driven Reality Intelligence platform built for the construction industry. By unifying reality capture data from drones, 360° cameras, and mobile scans, Track3D enables automated progress tracking, early deviation detection, and real-time project visibility helping teams reduce rework and deliver projects with confidence
We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we’re just getting started
Role Overview
We are looking for a Sales Development Representative (Outbound) to help build a strong top-of-funnel by identifying, engaging, and qualifying potential customers through outbound efforts.
This role is ideal for someone who enjoys outbound efforts.
This role is ideal for someone who enjoys outbound engagement, is eager to learn a technically robust product, and is motivated to grow within a high-impact sales role.
Key Responsibilities
· Act as a representative and spokesperson for Track3D and its product.
· Drive outbound prospecting (email, LinkedIn, calls) to build a qualified pipeline of potential customers and target accounts.
· Be the first point of contact for prospective customers and partners.
· Generate leads, build relationships, and nurture warm prospects through consistent follow-ups.
· Personalize outreach efforts based on intent signals, account research, and ICP insights.
· Collaborate closely with Sales and Marketing teams to improve outreach effectiveness and conversion rates.
· Identify new sales opportunities and re-engage inactive or dormant prospects.
· Conduct early-stage discovery conversations and product walkthroughs.
· Continuously refine lead generation and outbound processes based on feedback and results.
· Stay up to date with industry trends, customer challenges, and the competitive landspace.
What We’re Looking For :
Required Skills & Experience
· 1–3 years of experience in B2B SaaS sales or business development.
· Strong comfort with cold outreach and handling objections.
· Clear ambition to grow within a sales organization.
· Creative, self-motivated, and comfortable working in a results-driven environment.
· Excellent written and verbal communication skills.
Preferred Tools Exposure
· LinkedIn Sales Navigator
· CRM tools (any)
· Email automation tools
· Lead enrichment / database tools
What We Offer
· Competitive salary with performance-based bonuses.
· Opportunity to work in a fast-growing product company.
· AI-assisted development environment to enhance productivity and innovation.
· Learning and growth opportunities with mentorship and upskilling programs.
· Health insurance benefits.
Why Join Us?
· Join a fast-growing AI-powered SaaS startup revolutionizing construction monitoring and project visibility.
· Sell a Reality Intelligence platform that delivers clear value to owners, contractors, and engineering teams.
· Be part of an early-stage growth journey where your sales efforts directly impact revenue, strategy, and market expansion.
· Work with a supportive, high-energy team that values ownership, performance, and learning.
· Accelerate your career by selling into a large, global construction market with strong product-
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Job Description
The Business Analyst role family focuses on using data analysis and business knowledge to solve problems and drive decisions.
Key job responsibilities
You use data and your understanding of business objectives to solve straightforward problems to drive decision(s) and action(s) within a workflow. You analyze straightforward or previously-defined business and/or data processes to drive improvement. Your work is tactical, where you take actions to achieve a defined goal. Those actions require you to set success measurements and priorities and engage with others in a team as necessary to deliver.
The problems you solve are well-defined by a combination of stakeholder requests, business requirements, and direction from your manager and your team. The tasks you work on involve well-defined subject areas with clear requirements, deliverables, and timelines. You use your knowledge and skills to build, implement, and/or meet assigned goals. Your work is reviewed periodically. As your solutions may need refinement, you solicit guidance from your manager or your team to deliver results that meet relevant requirements and timelines.
You know your team's business objectives and use your domain knowledge to provide analytics solutions. You understand how the domain you support relates to the broader business. You extract readily available data and apply basic transformations (e.g., applying if-then logic, aggregating data at different intervals, calculating metric ratios) and analysis in spreadsheets, SQL, and other relevant tools to solve problems. You use descriptive analysis (e.g., pivots, groupings of metrics by attributes, creation of process flows) to understand impact and identify drivers. You ask questions to clarify requirements and determine if and when a new solution is required. You make tradeoffs between time and resources.
You recognize similar problems and apply existing solutions to solve them faster. When a problem requires building a net-new solution, you use existing assets and knowledge of what exists within your team to avoid duplication. You assess your work for quality and accuracy, validating against existing sources of truth.
Your analytics solutions generate findings that are inputs to your team or stakeholders and help solve straightforward problems. You provide descriptive analyses to support team metrics. Your work informs decisions by providing visibility to business performance, highlighting anomalies and systemic outliers, or revealing new opportunities. You help to improve scalability in your team through documentation, accessibility, and replicability. You automate manual, repetitive work.
You document your analytical approach including metric definitions, applied logic, assumptions, and sources. You make data and findings easily accessible to your team through documentation highlighting analytical approach (e.g., business problem, metric definitions, applied logic, assumptions, data sources). Your analytics solutions are consumable by your customers and replicable by other analysts and engineers, helping to make similar work simpler in the future. You help train new peers.
You share findings with your team or stakeholders through written and verbal communication channels. You are learning to be clear and concise in your communication. When communicating, you consider the business context and audience and tailor appropriately. Your work may also be shared through mechanisms owned by others, such as WBR callouts, email flashes, and/or documents. While you may not own these communications end-to-end, you are an important part of their creation. You manage meetings effectively. You are learning to put the right people in the room. You are trusted to present decisions to leaders up to three tiers above your level (L7). You are learning to communicate across an increasing diversity of locales and roles.
You seek and/or support representation and equity for marginalized voices within organizational systems, assessing barriers to authentic contribution or participation. You demonstrate a willingness to challenge the status quo. You are learning to build products and services to benefit those on the margins and minimizing the ways products and services may perpetuate inequity.
Basic Qualifications
- 2+ years of complex Excel VBA macros writing experience
- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
Preferred Qualifications
- Experience working with Tableau
- Experience using very large datasets
- Bachelor's degree in Business, Computer Engineering, Computer Science, Data Engineering, Economics, Finance, Engineering, Mathematics, Machine Learning, Science, Statistics, or Symbolic Systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Job Description
Job Description – Quality Analyst (Health Escalation)
Location: Kochi, Kerala
Department: Health Insurance – Escalation
Role: Quality Analyst
Employment Type: Full-Time
Key Responsibilities
- Conduct quality audits of customer interactions (calls, emails, chats, and escalations).
- Evaluate agent performance against defined quality parameters and SOPs.
- Identify process gaps and recommend corrective actions.
- Provide constructive feedback and coaching to improve performance.
- Prepare quality reports, dashboards, and performance analysis.
- Monitor compliance with organizational policies and regulatory guidelines.
- Coordinate with Operations and Training teams to drive quality improvements.
- Ensure customer-centric handling of escalations and adherence to service standards.
Eligibility Criteria
- Graduate in any discipline.
- Minimum 1 year of experience as a Quality Analyst in BPO, Insurance, or Customer Service.
- Experience in Health Insurance or Health Escalation will be preferred.
- Strong analytical and auditing skills.
- Good knowledge of MS Excel and reporting.
- Excellent verbal and written communication skills.
- Mandatory proficiency in Malayalam (spoken and written).
- Hindi and English communication skills are required.
- Immediate joiners (1–10 days notice period) will be preferred.
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Inside Sales Representative (Outbound / Lead Generation)
Posted 5 days ago
Job Viewed
Job Description
BigCircle builds custom AI systems for startups and tech teams: production-grade AI that founders and CTOs trust real engineers to ship. We're a small, senior team whose work sells itself once we're in the room. Our gap is getting into enough rooms, that's this role.
You build the pipeline; our founder closes. This isn't cold-calling from a script, and it isn't "figure out sales from scratch" either. You'll run a system we've already built: research tooling, message templates, a defined ideal customer profile, and proven proof points.
What you'll do:
- Research and identify the right people to reach, founders, CTOs, engineering leaders
- Send personalized outreach over LinkedIn and email using our templates and your own judgment
- Follow up persistently and professionally until you get a yes or a clear no
- Book qualified calls onto the founder's calendar
- Keep the pipeline and CRM clean so nothing slips through the cracks
What we're looking for:
- You write clearly and warmly, this job is mostly writing to strangers, so it's the #1 skill
- You're persistent, you follow up without being told to; "no reply" is never "no" to you
- You're organized, nothing falls through the cracks on your watch
- You're coachable, you'd rather run a proven system well than do it your own way
- 0–4 years of experience, we care more about how you think and write than your years
- Comfortable reaching out to technical buyers (CTOs, engineers), even though this role isn't technical
- Bonus: you already use AI tools (ChatGPT, Clay, automation, etc.) to build your own workflows, shows the same curiosity we sell to customers
Not for you if: you need a manager standing over you, you confuse being busy with booking meetings, or you want to close big deals from day one (that's not this role yet, it grows into that as you prove the motion).
Why this role:
- Work directly alongside the founder in Gandhinagar
- Base + performance incentive for every qualified meeting you book; strong performers earn well above base
- A foundational role, our first dedicated pipeline hire; grows into owning more of the sales process, and into closing
- A system that's already built, you're set up to win, not handed a blank page
- Direct work with the founder, fast feedback, real mentorship, no corporate layers
About BigCircle:
BigCircle is a custom AI engineering studio. We build production-grade AI systems for startups and tech teams, the hard, real-world work that founders and CTOs trust experienced engineers to ship, not prototypes that never leave the demo. We're not a staffing agency and not a generic dev shop: our edge is production-proven AI engineers who've already shipped difficult AI into live products, agentic systems that act across real software and infrastructure, and AI that reads, understands, and acts on documents and data inside regulated, high-stakes workflows. We're a small, senior team, deliberately staying that way: high talent density over headcount. This role exists for one reason, to get us into more of the rooms where our work sells itself. Website: bigcircle.ai
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Job Description
**About the Role**
We are seeking a Splunk On-Call Engineer to provide responsive, high-quality incident management and technical support using Splunk On-Call (VictorOps). This is a customer-facing role that requires strong communication skills, solid technical fundamentals, and a proactive, improvement-driven mindset.
**What You Will Do**
+ Act as primary point of contact for assigned cases from the queue
+ Analyse and diagnose issues to determine root cause and potential solutions
+ Replicate and reproduce issues in test environments for validation
+ Support integration with monitoring and alerting tools
+ Collaborate with internal teams for technical assistance and escalation
+ Create and update knowledge base articles for new scenarios identified during troubleshooting
+ Participate in technical training sessions to stay current with product and process updates
**What You Bring**
+ Hands-on experience with Splunk On-Call (VictorOps) or similar incident management tools
+ Experience with incident management and on-call support models
+ Knowledge of Linux, SQL, and networking fundamentals
+ Basic understanding of monitoring tools, log analysis, and cloud platforms (AWS/Azure/GCP)
+ Familiarity with ITSM tools such as ServiceNow or JIRA
+ Strong written and verbal communication skills
+ Customer-handling experience in a support environment
**Technical Skills** Splunk On-Call (VictorOps) · Splunk Platform · Prometheus · Grafana · Linux · AWS/Azure
**Preferred Skills** SPL · Python/Shell Scripting · SSO/SAML/OAuth/SCIM · PingFederate · Incident Workflow Automation
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Job Description
Job Description
Job Title : Outbound Sales Agent – UK Business Telecoms Department : Sales & Operations Location : Udyog Vihar, Gurugram, India (Office ) Reports To : Team Lead / Operations Manager
Role Summary We are hiring energetic outbound sales agents to promote Business Broadband to UK companies. You will make warm calls using enriched leads, qualify needs, pitch tailored packages, and close verbal agreements. Client team handles order fulfilment. High earning potential through incentives.
Key Responsibilities
- Make 80–120 outbound calls daily to UK businesses.
- Run broadband availability checks and pitch appropriate packages.
- Conduct discovery, handle objections, and secure verbal agreements.
- Accurately complete Client Information Capture Sheets.
- Maintain high call quality and compliance (recordings).
- Achieve monthly sales targets and quality metrics.
- Participate in training and coaching sessions.
Skill Set & Requirements Essential :
- Excellent spoken English with neutral accent (UK business communication).
- Minimum 6–12 months outbound sales / BPO experience (preferably UK/US campaigns).
- Strong persuasion, objection handling & closing skills.
- Basic computer skills (Excel, forms, web tools).
- Comfortable working UK time (Shift Window - 1PM to 10PM)
Preferred :
- Experience selling telecom, broadband, or B2B services.
- Knowledge of UK business market.
- Experience using predictive dialers.
Education : Graduate (any stream). Salary : As per market standards + attractive performance incentives (per sale). Incentives : Direct share of commissions on closed & accepted sales.
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Transportation Specialist - Transportation, JP Outbound
Posted 5 days ago
Job Viewed
Job Description
NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. This role is a part of the centralized Network Operations Centre (NOC) org part of Amazon India. This role is based in India and will be required to work for Amazon Japan.
Key job responsibilities
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
· Develop and/or understand performance metrics to assist with driving business results.
· Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC.
· Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Languages proficiency (mandatory) - Japanese.
Providing real-time customer experience by working in 24*7 operating environment (INCLUDING NIGHT SHIFT)
Basic Qualifications
- Bachelor's degree
- Knowledge of Excel at an advanced level
- Experience in business communication in Japanese language JLPT N2/N1 Certification
Preferred Qualifications
- Experience in managing global stakeholders
- experience in business communication in Japanese (N2+)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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