What Overtime Pay Jobs are in India?

Showing 36 Overtime Pay jobs in India

Customer Experience Manager

400001 Mumbai QubeHealth-Pay

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Job Description: Manager: Customer Experience

Job Title: Customer Experience Supervisor



Role Summar

yWe are looking for a hands-on Customer Experience Supervisor to manage our daily call and ticket operations. The role focuses on ensuring fast resolution, quality control, and disciplined execution by the CX team

.This is an execution-focused role responsible for managing a team of Customer Service Associates and ensuring smooth day-to-day operations


.
A. Key Responsibiliti

es1. Daily Operations Manageme

  • ntMonitor inbound/outbound calls and ticket volu
  • meEnsure tickets are responded to and resolved within defined timelin
  • esEscalate critical issues to management prompt
  • lyEnsure no backlog builds

up2. Call Quality & Audi

  • tsConduct regular call audi
  • tsProvide structured feedback to associat
  • esMaintain quality checklists and ensure adheren

ce3. Team Supervisi

  • onManage 3–6 Customer Service Associat
  • esTrack daily productivity and attendan
  • ceMaintain performance scorecar
  • dsProvide on-floor support during escalatio

ns4. Process Adheren

  • ceEnsure SOPs are followed consistent
  • lyMaintain documentation of common issues and resolutio
  • nsCoordinate with the tech/product team for recurring issu

es5. Reporti

  • ngShare daily and weekly reports o
  • n:First Response Ti
  • meResolution Ti
  • meEscalatio
  • nsCall Quality Sco


re
B. Ideal Candidate Prof

  • ile2–4 years of experience in customer support/operati
  • onsPrior experience managing a small team (3–5 people preferr
  • ed)Strong communication in Hindi & Engl
  • ishComfortable using ticketing tools (Zoho Desk / simil
  • ar)Basic Excel / Google Sheets ski
  • llsBased in Mumbai, work from the office (Verso


va)
C. BASIC DET

  • AILSReporting To: Head o
  • f CXJob T ype: Full-Time, Work From Of
  • ficeLocat ion: Versova, Andheri West, Mu


mbai
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DLS Pay Specialist (Temp), DLS CPS Pay Specialist, DLS CPS Team

Mumbai Amazon

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Description
This is a contractual role.
At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.
The DLS Pay Specialist is responsible for reviewing Disability and Leave Services (DLS) pay accuracy and timeliness. This role will work closely global teams in the US, Costa Rica, and India. They will partner with DLS Case Managers, MHLS, payroll, and the Global Employee Receivable Management (GERM) teams to resolve employee leave or accommodation pay concerns. The ideal candidate is analytical by nature and is able to dive into the details to determine issues and underlying root causes.
Roles and Responsibilities:
Acts as back-up for payroll processing by using multiple software systems to ensure accurate and timely processing of Payroll
Performing Tops Ups, pay review escalation emails and other pay related audits for employees who are on Leaves of Absence
Adhere to defined processes and ensure delivery in accordance with set quality standards
Ensure the Service Level Agreements (SLAs) are achieved
Provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers, and HR while still maintaining employee's confidential information
Maintain system records to ensure accurate and timely information/documentation
Take ownership for query resolution and performance metrics
Highlight opportunity areas to domain and process owners to simplify the process
Perform activities to ensure compliance with standard work and company policy
Detail orientated with ability to analyze, solve, organize and manage multiple priorities
Math ability, finance or payroll experience, high critical thinking alongside maintaining accuracy and payroll deadlines
Desire to learn more about leave and accommodation laws, policies and processes
Key Competencies -
Proven ability to think strategically and execute methodically
Ability to apply critical thinking and identify issues for problem solving
Proven communication and organizational skills
Demonstrated follow up skills in a fast-paced environment
History of teamwork and willingness to roll up one's sleeves to get the job done
Experience in providing guidance on leave of absence, human resources, benefits, or complex payroll related employee matters
Escalates complex issues and cases
Ability to effectively use technology systems required for job
Ability to build strong relationships and influence others while working in a cross functional environment
Time management and ownership of deliverable's
Decision making skills
Key job responsibilities
- Acts as back-up for payroll processing by using multiple software systems to ensure accurate and timely processing of Payroll
- Performing Tops Ups, pay review escalation emails and other pay related audits for employees who are on Leaves of Absence
- Adhere to defined processes and ensure delivery in accordance with set quality standards
- Ensure the Service Level Agreements (SLAs) are achieved
- Provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers, and HR while still maintaining employee's confidential information
- Maintain system records to ensure accurate and timely information/documentation
- Take ownership for query resolution and performance metrics
- Highlight opportunity areas to domain and process owners to simplify the process
- Perform activities to ensure compliance with standard work and company policy
- Detail orientated with ability to analyze, solve, organize and manage multiple priorities
- Math ability, finance or payroll experience, high critical thinking alongside maintaining accuracy and payroll deadlines
- Desire to learn more about leave and accommodation laws, policies and processes
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- Bachelor's degree
- 2+ Years of experience in Human Resource management or Case management or Leave & Disability management role
Preferred Qualifications
- 2+ years of human resources experience
- Knowledge of HRIS or Applicant Tracking Systems are preferred
- Experience with Payroll Systems, HRIS
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Sr Business Development Manager, Amazon Pay

Bengaluru Amazon

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Description
Are you passionate about driving strategic partnerships in the banking sector? Join our team at Amazon Pay as a Business Development Manager focused on banking partnerships in India. You'll conceptualize, pitch, and execute key programs with major banks, directly impacting the success of various Amazon.in businesses. This role offers exposure to senior leaders both at Amazon and in the Indian banking ecosystem. Your strategic thinking and relationship-building skills will be crucial in shaping the future of digital payments in India.
Key job responsibilities
- Develop and manage relationships with major banks in India
- Negotiate funding and strategic projects with banking and network partners
- Collaborate with internal teams (category, finance, marketing, operations) to align goals for Amazon, brands, and banks
- Organize and lead top-level leadership workshops to create and implement quarterly and annual joint business plans
- Conceptualize and pitch new strategic initiatives to senior stakeholders
- Analyze market trends and partnership opportunities to drive business growth
A day in the life
In this role, you'll start your day by reviewing the latest banking industry news and updates. You might then jump into a strategy session with internal teams to align on partnership goals. Later, you could find yourself in a high-stakes negotiation with a major bank, pitching a new collaborative program. Your afternoon might involve analyzing the performance of existing partnerships and brainstorming innovative ideas for future initiatives.
About the team
The Strategic Partnerships team at Amazon Pay is at the forefront of revolutionizing digital payments in India. We work closely with major financial institutions to create seamless, customer-centric payment solutions. Our team thrives on innovation, strategic thinking, and the ability to navigate complex partnerships. We're passionate about making a tangible impact on how millions of customers in India transact online and in-store.
Basic Qualifications
- 5+ years of professional or military experience
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience with sales CRM tools such as Salesforce or similar software
- 7+ years of business development, partner development, sales or alliances management experience
- MBA from a Tier I B-School
- Experience analyzing data and best practices to assess performance drivers
- Strong communication skills which include the ability to write compelling, concise documents.
- Proven analytical skills and ability to influence people both internally and externally
Preferred Qualifications
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Accessibility Analyst, Google Pay

Bengaluru Google

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Accessibility Analyst, Google Pay
_corporate_fare_ Google _place_ Bengaluru, Karnataka, India
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in digital accessibility, including evaluating products with assistive technologies (e.g., screen readers) and automation tools.
+ Experience reading or debugging code in one or more common language (e.g., JavaScript, Python, Java).
+ Experience in web and mobile accessibility standards (e.g., WCAG).
**Preferred qualifications:**
+ Professional certification in accessibility (e.g., IAAP WAS, CPACC).
+ Experience implementing or maintaining accessibility automation frameworks at the code level.
+ Experience leveraging generative AI tools and prompt engineering to automate workflows or solve accessibility issues.
+ Knowledge of global accessibility laws and standards (e.g., Section 508, EN 301 549).
+ Ability to document complex technical specifications and provide actionable remediation guidance at the code level.
+ Strong stakeholder management skills, with the ability to influence technical roadmaps and drive consensus on user goals.
**About the job**
Join our team to make Google's Payments products accessible to everyone! We're looking for a passionate Accessibility Analyst to ensure our products are usable by people of all abilities, across all platforms.
As an Accessibility Analyst, you will play a crucial role in embedding accessibility throughout the product lifecycle. You'll be responsible for testing, including bug triage, feature launch reviews, and product auditing. You will represent the users with disabilities, ensuring new features are built inclusively from the start. You will be pioneering and scaling AI-augmented solutions to enhance accessibility testing and resolution velocity. You'll collaborate closely with developers and designers, providing technical guidance to ensure compliance with global accessibility standards and regional laws.Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.
**Responsibilities**
+ Conduct comprehensive accessibility audits of products across web, Android, and iOS platforms.
+ Triage complex accessibility issues, determining their priority, impact, and appropriate engineering ownership.
+ Consult with Engineering and Design teams on technical implementation, including focus management, semantic HTML/native component usage, and accessible component choices.
+ Perform accessibility design reviews and validate annotations (e.g., accessibility specifications) in design tools like Figma. Pilot, develop, and scale AI-powered agents and tools to automate accessibility triage, testing,and improve issue resolution efficiency.
+ Perform thorough launch reviews for new features, making the call on whether they meet Google's accessibility bar.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Software Development Engineer II , Amazon Pay

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Description
Want to be part of a dynamic start-up environment within Amazon and be at the forefront of enabling "Amazon Pay" outside of Amazon?
Our team is looking for passionate, experienced software developer who can deliver high quality platform solutions to support our customers (buyers and merchants) enabling "Amazon Pay" to scale as the universal wallet for all of Amazon buyers.
As an engineer in Amazon Pay, you will be part of a dynamic team working on complex problems innovating on behalf of our customers. As an SDE II, you will play a key role in building a world-class, frictionless payments solution and merchant experience that helps us scale while retaining customer and merchant trust.
This is an excellent opportunity to join Amazon's world-class technology teams, working alongside some of the industry's top engineers. You will have access to mentoring programs, regular tech talks with principal engineers, and opportunities to develop your skills and advance your career within one of the most innovative and progressive technology companies.
If you're passionate about building transformative payment solutions that enable merchants and delight customers, we encourage you to apply.
Come join us as we work hard, have Fun and make History!
Key job responsibilities
- Deliver high-quality platform solutions supporting diverse customer and merchant use cases for Amazon Pay
- Develop and enhance web-based applications and web services that enable third-party merchants to integrate Amazon Pay
- Design and build large-scale, distributed systems to handle high-volume transactions in a 24/7 environment
- Contribute to the architecture, design, and evolution of new and existing systems focusing on reliability, scalability, and performance
About the team
AmazonPay, one of the fastest growing businesses of Amazon, enables e-commerce websites to accept, and customers to utilise the payment information stored in their Amazon.com accounts to pay for goods and services at sites off-Amazon. AmazonPay also enables customers to manage their account preferences and see their off-Amazon transactions. Hundreds of thousands of Users make millions of transactions worldwide on AmazonPay. We develop software at every level of the stack from front-end user interfaces to backend server software and everything in between.
Basic Qualifications
- 2+ years of non-internship professional software development experience
- Experience programming with at least one software programming language
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
Preferred Qualifications
- Bachelor's degree in computer science or equivalent
- Experience building complex software systems that have been successfully delivered to customers
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Software Development Engineer, Amazon Pay | Credit & Lending

Bengaluru Amazon

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Description
Build the future of credit and payments for millions of Amazon customers, using AI-native engineering, modern AWS technologies, and large-scale distributed systems.
Join Amazon Pay Later to build fintech products from the ground up in a start-up-like environment, while operating at Amazon scale across payments, lending, customer experience, and partner integrations.
Amazon Pay Later is looking for passionate SDE II engineers to design, build, and scale the next generation of credit and payments products for Amazon customers. This is a high-impact role in Amazon India's Emerging Payments team, where you will work at the intersection of payments, lending, machine learning, customer experience, partner integrations, and large-scale distributed systems.
The systems you build will handle highly sensitive customer and financial data, power high-traffic payment flows, and deliver low-latency, highly reliable experiences across Amazon surfaces. You will solve complex engineering problems across scale, security, availability, latency, compliance, and partner reliability.
As part of this team, you will build platform capabilities from the ground up, influence product and technology direction, and work on modern cloud-native architectures using AWS technologies such as Lambda, API Gateway, Step Functions, EventBridge, Kinesis, SNS, SQS, DynamoDB, OpenSearch, VPC, NLB, KMS, CloudTrail, CloudWatch, X-Ray, AWS CDK, CodePipeline, CodeBuild, CodeDeploy, and other AWS DevOps capabilities.
You will also get the opportunity to work on AI-led engineering and product capabilities, including GenAI-assisted design and development, automated testing, intelligent operational insights, ML-driven customer eligibility, credit decisioning, personalized customer experiences, and GenAI-powered customer assistance. The team will leverage technologies such as Amazon Bedrock, Amazon Q Developer, SageMaker, and internal AI tools to accelerate the software development lifecycle and build smarter customer-facing products.
This role offers a unique opportunity to work like a builder in a start-up environment while having the reach, resources, and technical bar of Amazon. You will partner closely with Product, Risk, Legal, Compliance, Security, Operations, and external financial partners, including leading banks and NBFCs, to launch and scale customer-facing fintech products.
The platform is being designed for extensibility across emerging markets, creating opportunities to build reusable capabilities, solve globally relevant fintech problems, and contribute to a strong portfolio of innovation and patents for Amazon.
We are looking for engineers with strong computer science fundamentals, high ownership, and the ability to deliver high-quality software in ambiguous environments. Experience building large-scale distributed systems, web services, payment systems, or customer-facing applications at scale will be highly valuable. More importantly, we are looking for builders who are excited to learn fast, use AI to raise their productivity, raise the engineering bar, and deliver products that can meaningfully change how customers access credit and pay on Amazon.
If you are excited by fintech, payments, AI-native engineering, distributed systems, high-scale customer impact, and the opportunity to build products from scratch within Amazon, this is the team for you.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Business Operations Support, Amazon Pay

Bengaluru Amazon

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Description
Amazon's vision is to be the earths most customer centric company . The ambition of the Amazon Pay business is to transform payments in India. This role is of a business and operations analyst- mainly has two responsibilities: a) analyzes business data through tools like SQL, excel, tableau etc and comes up with segments, data-cuts, recommendations. b) On operations side, the individual works with external merchants/brands in executing small/medium size business or marketing initiatives.
The individual will have to interact extensively with members within the Category, Data and Ops teams and across business lines. There will be a steep learning curve, adding a fair amount of business skills and growth opportunities to the individual. This role requires 1-3 years of previous work experience of a) data analysis tools (SQL, excel and tableau) and b) account managing small/medium size brands/sellers.
A day in the life:
Work with category and product teams within bill payments and money transfers in deep-diving on business problems using SQL, data, work on monthly offers planning through data-deep dives and work with external brands like telcos, DTH or subscription providers in executing growth partnership ideas. In a nutshell this is a business analyst + category sales specialist.
About the hiring group
Job responsibilities
Key job responsibilities
- Analyses data using SQL, Excel, QuickSight & provides actionable insights.
- Does exploratory analysis: Fetches data from systems, analyzes trends, writes medium to complex SQL queries
- Works closely with Business operations, Category, Customer Service, Tech and Marketing teams
- Owns & improves core processes which involves working with multiple stakeholders across business and functions
Basic Qualifications
- 1+ years of data analytics or automation experience
- Knowledge of data pipelining and extraction using SQL
- Knowledge of SQL and Excel at a moderate or advanced level
- Bachelor's degree
- Experience with data mining tools like SQL, SAS, SPSS, or similar
- Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions
Preferred Qualifications
- 2+ years of data analytics or automation experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Business Development Manager, Amazon Pay, External Merchants

Bengaluru Amazon

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Description
Amazon is looking for a Business Development Manager to drive strategic partnerships for Amazon Pay with external merchants across online and offline channels in India. This individual will be our ambassador with the external merchant ecosystem and will be responsible for conceptualizing, pitching, and onboarding strategically important merchants while leveraging ongoing relationships with partner merchants across digital and physical retail environments. S/he will have a direct and visible impact on the long-term success of various businesses across Amazon.in.
This role has direct exposure to senior leaders in Amazon and requires highly developed thought-leadership, ability to pitch new concepts to senior stakeholders, great analytical skills, relationship management and strategic negotiation skills. This is an individual contributor role based in Bangalore, and is a part of the External Merchants Team, Amazon Pay.
Key job responsibilities
1. Strategic Partnership Management
- Own and cultivate business relationships with the largest online and offline merchants in India, driving negotiations to onboard key holdout selection
- Drive top-to-top leadership workshops to develop and firm up annual/quarterly joint business plans with merchant partners
- Develop strategic account plans with focus on identifying creative, business-generating initiatives across digital and physical retail touchpoints
2. Merchant Acquisition & Enablement
- Drive Amazon Pay adoption with B2C brands/merchants by interacting with decision makers within online platforms and physical stores/brands
- Enable National/Regional offline brands and retailers to accept payments through Amazon Pay at their physical stores
- Help merchants understand the opportunity with Amazon Pay to grow their business across all customer touchpoints
3. Cross-Functional Collaboration
- Stakeholder management with Amazon Pay business Teams, finance, product marketing and rewards teams to drive common goals for Amazon Pay and the merchants
- Interface with various internal teams in a highly agile environment to deliver business and operational requirements
4. Business Growth & Monetization
- Drive monetization opportunities including ads and rewards with merchant partners
- Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts
- Prepare and give business reviews to senior management team regarding progress and roadblocks to drive business growth
Basic Qualifications
- 3+ years of business development, partnership management, or sourcing new business experience
- 3+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in setting up and managing a sales pipeline
Preferred Qualifications
- Bachelor's degree in management, business administration, economics, engineering, marketing
- Experience influencing internal and external stakeholders
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Posted 5 days ago

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**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As Senior Process Analyst - Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. You should be flexible to work in shifts.
Your primary responsibilities include:
· Involved in creating, modifying, verifying, and cleansing the Vendor Master.
· Identify duplicate records for the Vendor Master and ensure accurate maintenance of invoice receipt, verification, and processing.
· Recording of invoices both Purchase Order based, and Non-Purchase Order based (Un-supported Invoices),
· Coordinate with various stakeholders, obtaining coding, approval, and resolving issues around blocked invoices.
· Ensuring that payment and expense entries are promptly recorded in the accounting software, encompassing both manual and automatic payment requests.
· Process travel and expense claims, manage payments, resolve duplicate payments, recover funds, and verify and execute payment proposals.
· Involved in handling queries for vendor statement reconciliation through calls and emails.
· Adhere to client SLA's (Service Level Agreements) and timelines.
**Required technical and professional expertise**
· Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.
· Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.
· Proven work knowledge to manage payment reporting and reconciliation activities.
**Preferred technical and professional experience**
· Proficient in MS Office applications and any ERP software as an end-user.
· Ambitious individual who can work under their direction towards agreed targets/goals.
· Ability to work under tight timelines and have been part of change management initiatives.
· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
· Enhance technical skills by attending educational workshops, reviewing publications etc.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Software Development Manager, Amazon Pay

Hyderabad Amazon

Posted 5 days ago

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Description
Amazon Payment Experience Platform team at Amazon India Development Center, Hyderabad is looking for a SDM to build the next generation of Payments platform and product. This is a rare opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic business for Amazon, from the ground up!
You will get the opportunity to manage Tier-1 Payment platforms, working closely with Sr SDEs and Principal Engineers. This team will work on diverse technology stack from SOA, UI frameworks, big-data and ML algorithms.
The candidate will be working to shape the product and will be actively involved in defining key product features that impact the business. You will be responsible to set up and hold a high software quality bar in a highly technical team of Software Engineers.
Basic Qualifications
- 3+ years of engineering team management experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
Preferred Qualifications
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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