What Support Specialists Jobs are in Bangalore?
Showing 584 Support Specialists jobs in Bangalore
Job Description
**Introduction**
The Technical Support Specialist/Advisor is primarily responsible for performing a full workload of technical services for IBM employees with complete responsibility for customer satisfaction with the services provided. Services include some or all the following: software configuration, device setup, upgrades, device reimaging, device installation, software support or software analysis and repair. Seldom requires assistance from support resources to carry out complex or difficult service for in scope activities.
**Your role and responsibilities**
Demonstrates leadership in innovative problem resolution techniques.
Provides support and assistance to others.
Services may be directed by a service call management process or be performed as part of a team.
Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices.
Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance.
Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times.
Performs a full workload of technical services to IBM employees.
Makes appropriate use of reference materials, support centers and diagnostic aids.
Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment.
Diagnoses equipment malfunctions accurately & promptly.
Fully document all issues in an accurate and timely manner.
With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tool.
May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery.
**Required technical and professional expertise**
* Excellent Communication as well as Customer service skills and problem-solving ability.
* Mobile Device Skills.
* 2+ years of Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure.
* Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows.
* Knowledge of system configuration, physical and network connectivity.
* Ability to provide information and direction to others in a clear and concise manner.
* At least 2 years Windows support experience professionally and/or personally
* At least 2 years professional troubleshooting expertise
* Customer support experience and service focus
* Active listener with flexibility to modify approach and adapt to customer needs
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
The Technical Support Specialist/Advisor is primarily responsible for performing a full workload of technical services for IBM employees with complete responsibility for customer satisfaction with the services provided. Services include some or all the following: software configuration, device setup, upgrades, device reimaging, device installation, software support or software analysis and repair. Seldom requires assistance from support resources to carry out complex or difficult service for in scope activities.
**Your role and responsibilities**
Demonstrates leadership in innovative problem resolution techniques.
Provides support and assistance to others.
Services may be directed by a service call management process or be performed as part of a team.
Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices.
Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance.
Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times.
Performs a full workload of technical services to IBM employees.
Makes appropriate use of reference materials, support centers and diagnostic aids.
Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment.
Diagnoses equipment malfunctions accurately & promptly.
Fully document all issues in an accurate and timely manner.
With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tool.
May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery.
**Required technical and professional expertise**
* Excellent Communication as well as Customer service skills and problem-solving ability.
* Mobile Device Skills.
* 2+ years of Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure.
* Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows.
* Knowledge of system configuration, physical and network connectivity.
* Ability to provide information and direction to others in a clear and concise manner.
* At least 2 years Windows support experience professionally and/or personally
* At least 2 years professional troubleshooting expertise
* Customer support experience and service focus
* Active listener with flexibility to modify approach and adapt to customer needs
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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0
Job Description
**Req ID:**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Calypso Application Support Specialist to join our team in Pune, Mahārāshtra (IN-MH), India (IN).
Calypso Application Support Specialist
**Category**
**Details**
**Support Level**
L1/L2/L3 production support for Calypso platform
**Modules**
Front Office, Trade Workflow, Pricing, Market Data, Risk (Market/Credit), Back Office, Settlements, Collateral Management
**Financial Products**
Derivatives (IRS, CCS, FX, Options, CDS), Fixed Income, Money Market, FX Forwards
**Technical Skills**
Oracle/SQL, UNIX/Linux, Shell Scripting, Calypso APIs, ERS/FOWS, MxML-like interfaces
**Integration**
SWIFT, Bloomberg, Markit, DTCC SDR, FedWire, internal GL systems
**Incident Management**
Troubleshooting production issues, STP failures, P&L evaluation, trade feed issues
**Change Management**
Participate in upgrades, testing, deployment, release cycles
**About NTT DATA**
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Calypso Application Support Specialist to join our team in Pune, Mahārāshtra (IN-MH), India (IN).
Calypso Application Support Specialist
**Category**
**Details**
**Support Level**
L1/L2/L3 production support for Calypso platform
**Modules**
Front Office, Trade Workflow, Pricing, Market Data, Risk (Market/Credit), Back Office, Settlements, Collateral Management
**Financial Products**
Derivatives (IRS, CCS, FX, Options, CDS), Fixed Income, Money Market, FX Forwards
**Technical Skills**
Oracle/SQL, UNIX/Linux, Shell Scripting, Calypso APIs, ERS/FOWS, MxML-like interfaces
**Integration**
SWIFT, Bloomberg, Markit, DTCC SDR, FedWire, internal GL systems
**Incident Management**
Troubleshooting production issues, STP failures, P&L evaluation, trade feed issues
**Change Management**
Participate in upgrades, testing, deployment, release cycles
**About NTT DATA**
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
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1
Job Description
Product Support Analyst
SteelEye is a fast-moving B2B RegTech company helping financial institutions meet regulatory obligations through integrated trade and communications surveillance, reporting, and data-driven compliance tools. Our technology supports compliance, prevents market abuse, and builds trust in financial markets.
We are committed to building a diverse, equitable, and inclusive workplace where different
backgrounds, perspectives, and experiences are valued.
As a Product Support Analyst, you will be the primary technical contact for clients, managing
product queries and incidents from logging through to resolution. You will work closely with
Engineering, QA, SRE, and Product teams to resolve issues, share customer feedback, and
maintain high client satisfaction.
Innovative RegTech environment: Join an award-winning compliance technology firm and work
with an integrated surveillance platform used by financial firms worldwide.
Impactful, collaborative work: Turn client feedback into product improvements while
partnering with Engineering, QA, SRE, and Product teams.
Learning and growth: Build expertise in FinTech, RegTech, compliance workflows, and data-led
support.
Client-facing culture: Support international clients through product guidance, training, and
troubleshooting in a collaborative team environment.
As this is a global role, this role has variable shift patterns with day and night shifts expected.
PRIMARY RESPONSIBILITIES INCLUDE:
- Client Support & Incident Management: Act as the first point of contact for product queries, log and prioritise issues, troubleshoot problems, and guide clients to resolution.
- Full Lifecycle Incident Handling: Reproduce issues, support root cause analysis, coordinate fixes with technical teams, and document resolutions.
- Product Expertise & Training: Build strong knowledge of SteelEye’s platform, maintain support content, and deliver client or internal training.
- Collaboration & Communication: Keep clients and internal teams informed, manage handoffs, and share feedback to improve the product.
- Continuous Improvement: Identify recurring issues, suggest process or product improvements, test releases, and share best practices.
KEY SKILLS AND EXPERIENCE:
Knowledge/Experience (Technical & Domain):
- 2+ years in product or technical support, ideally in FinTech. (Essential)
- Strong troubleshooting skills and experience with ticketing or CRM tools such as JIRA, Zendesk, or Salesforce. (Essential)
- Knowledge of QA, incident management, bug tracking, root cause analysis, and working with Engineering or SRE/DevOps teams. (Essential)
- Fluent English; additional languages are desirable.
- SQL, scripting, command-line tools, Linux/Unix, cloud platforms, or monitoring tools are desirable.
- Understanding of financial services, regulatory reporting, trade surveillance, or communications compliance is highly desirable.
- Experience with support best practices, user training, documentation, or product adoption is a plus.
- Agile and distributed team experience is desirable.
Personal Attributes/Qualities:
- Analytical & Problem-Solving: Detail-oriented, persistent, and focused on root cause resolution. (Essential)
- Communication & Customer Focus: Clear communicator who can explain technical topics to non-technical users. (Essential)
- Collaboration & Adaptability: Team-oriented, flexible, and effective in a fast-paced environment. (Essential)
- Organisational Skills: Able to manage, prioritise, and track multiple cases. (Essential)
- Proactive & Self-Motivated: Takes initiative, learns quickly, and contributes improvement ideas. (Essential)
- Desirable Attributes: Stakeholder management, creative problem-solving, mentoring, or small project leadership experience.
WHY THIS ROLE IS RIGHT FOR YOU:
This role offers the opportunity to support leading financial firms, grow deep RegTech
expertise, and contribute directly to product and client success in a fast-moving scale-up.
Interview Process: Candidates will be assessed through a structured process covering role fit,
technical capability, and stakeholder communication.
- CV Review
- First Stage Overview Interview with Head of Support
- Final Interview with Chief Operating Officer - India
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2
Office Administrator / Executive Assistant (HR & Accounts Support)
560001 Bangalore Bazaar
Nebulous Design
Posted today
Job Viewed
Job Description
Location: Bangalore (Onsite)
Experience: 3–5 Years
Qualification: Bachelor's Degree in Business Administration, Human Resources, Commerce, or a related field
About the RoleNebulous Design Workshop Pvt. Ltd. is seeking a highly organized and proactive Office Administrator / Executive Assistant to support the Managing Director while overseeing day-to-day office administration, basic HR coordination, and accounts support. The ideal candidate should possess excellent organizational, communication, and multitasking skills, with the ability to manage confidential information and ensure smooth office operations.
Key Responsibilities Office Administration- Oversee daily office operations and ensure efficient workflow across departments.
- Manage office supplies, inventory, vendor relationships, and facility maintenance.
- Coordinate office meetings, events, travel arrangements, and administrative logistics.
- Maintain office records, policies, procedures, and documentation.
- Supervise housekeeping, office support staff, and service providers.
- Manage the Managing Director's calendar, meetings, appointments, and travel schedules.
- Handle confidential correspondence, emails, and communications.
- Prepare presentations, reports, meeting agendas, business documents, and presentations.
- Coordinate internal and external meetings, record meeting minutes, and track action items.
- Manage the Managing Director's personal, family, and travel administration, including personal appointments, travel bookings, itineraries, visa coordination, reservations, and other confidential administrative tasks.
- Assist the Managing Director with business and personal administrative tasks as required.
- Maintain employee records, attendance, leave management, and HR documentation.
- Coordinate recruitment activities, including job postings, interview scheduling, and candidate communication.
- Support employee onboarding, documentation, and exit formalities.
- Coordinate employee engagement initiatives and internal communication.
- Ensure compliance with company policies and maintain HR records.
- Assist with invoice processing, petty cash management, expense tracking, and reimbursements.
- Maintain records of bills, receipts, vendor payments, and financial documentation.
- Coordinate with external accountants, auditors, and finance teams.
- Support monthly reporting, document reconciliation, and audit preparation.
- Maintain organized financial records and administrative documentation.
Office Administration & Facility Management
Executive Assistance & Calendar Management
HR Coordination & Employee Documentation
Basic Accounts & Expense Management
Vendor & Office Operations Management
Microsoft Office (Word, Excel, Outlook & PowerPoint)
Strong Organizational & Multitasking Skills
Excellent Communication & Interpersonal Skills
High Level of Confidentiality & Professionalism
Ability to Prioritize Multiple Tasks Effectively
Preferred Candidate- Bachelor's degree in Business Administration, Human Resources, Commerce, or a related field.
- 3–5 years of experience in office administration, executive assistance, HR coordination, or administrative support.
- Prior experience supporting senior leadership or Managing Directors is highly preferred.
- Familiarity with HR processes and basic accounting practices.
- Experience using MS Office and HR/accounting software is preferred.
- Strong organizational, problem-solving, and coordination skills.
- Ability to work independently while maintaining confidentiality and professionalism.
- Work directly with the Managing Director and gain exposure to leadership and business operations.
- Opportunity to build expertise across office administration, HR, executive support, and accounts.
- Collaborative and professional work environment with excellent career growth.
- Be part of a premium architecture and interior design firm delivering high-end residential and commercial projects.
- Dynamic role with diverse responsibilities and continuous learning opportunities.
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3
Job Description
**Job Description**
An associte in this role would be responsible for analyzing, configuring, testing, and implementing changes across Cerner/Oracle Health solutions. This role ensures that client requirements are translated into accurate system configurations while maintaining quality, compliance, and alignment with organizational standards. The analyst works closely with clients, internal stakeholders, and cross-functional teams to ensure safe, timely, and seamless delivery of changes.
**Responsibilities**
1. Change Configuration & Implementation
Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.
Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.
Ensure builds follow established configuration guidelines and maintain consistency across environments.
2. Requirements Gathering & Analysis
Work with clients, solution architects, and internal teams to understand business requirements.
Estimate work effort, clearly define scope, and document configuration details for each change request.
Identify dependencies and integration points across interconnected modules or solutions.
4. Issue Investigation & Troubleshooting
Analyze and investigate configuration-related issues reported by clients or stakeholders.
Identify root causes and apply corrective changes without impacting other solutions or workflows.
Document resolutions and improvements for future reference.
5. Collaboration & Communication
Provide clear status updates to clients, project managers, and internal teams.
Communicate risks, delays, scope changes, or dependencies proactively.
Translate technical configurations into understandable explanations for non-technical stakeholders.
6. Compliance, Standards & Documentation
Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.
Update configuration tracking tools, change logs, and documentation.
Maintain audit readiness and follow ITIL-based change management processes.
7. Continuous Improvement
Identify opportunities to optimize workflows or standardize configuration practices.
Contribute to knowledge-sharing, training materials, and best-practice guides.
Support process improvements that enhance reliability and reduce rework.
Career Level - IC1
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
An associte in this role would be responsible for analyzing, configuring, testing, and implementing changes across Cerner/Oracle Health solutions. This role ensures that client requirements are translated into accurate system configurations while maintaining quality, compliance, and alignment with organizational standards. The analyst works closely with clients, internal stakeholders, and cross-functional teams to ensure safe, timely, and seamless delivery of changes.
**Responsibilities**
1. Change Configuration & Implementation
Implement and configure changes in Cerner solutions based on client requirements and standardized build practices.
Manage end-to-end change lifecycle: request intake, analysis, scoping, build, testing, validation, and deployment.
Ensure builds follow established configuration guidelines and maintain consistency across environments.
2. Requirements Gathering & Analysis
Work with clients, solution architects, and internal teams to understand business requirements.
Estimate work effort, clearly define scope, and document configuration details for each change request.
Identify dependencies and integration points across interconnected modules or solutions.
4. Issue Investigation & Troubleshooting
Analyze and investigate configuration-related issues reported by clients or stakeholders.
Identify root causes and apply corrective changes without impacting other solutions or workflows.
Document resolutions and improvements for future reference.
5. Collaboration & Communication
Provide clear status updates to clients, project managers, and internal teams.
Communicate risks, delays, scope changes, or dependencies proactively.
Translate technical configurations into understandable explanations for non-technical stakeholders.
6. Compliance, Standards & Documentation
Ensure all changes adhere to organizational guidelines, quality standards, and SLAs.
Update configuration tracking tools, change logs, and documentation.
Maintain audit readiness and follow ITIL-based change management processes.
7. Continuous Improvement
Identify opportunities to optimize workflows or standardize configuration practices.
Contribute to knowledge-sharing, training materials, and best-practice guides.
Support process improvements that enhance reliability and reduce rework.
Career Level - IC1
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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4
Job Description
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking an **Investigator Support Coordinator I** to join our team at **Brigade Twin Towers, 5th Floor, Crest Block, Bangalore, Karnataka** .
**Work Schedule**
Rotational shift - AM (5:30 AM-2:30 PM)/GS (10 AM-7 PM)/PM (2 PM-11 PM) IST home/office based.
Night shift - Home based.
5 days of working (Monday to Friday)
**Job Responsibilities**
+ Prioritize patient safety in all daily operations and promptly escalate any patient safety concerns for resolution.
+ Follow applicable departmental Standard Operating Procedures and Work Instructions.
+ Complete required training according to the required timelines.
+ Support site communication and workflow by responding to project-related inquiries and coordinating with internal teams as needed.
+ Monitor and resolve queries, holds, and process-related issues, escalating delays or unresolved items in a timely manner.
+ Collaborate with different teams and departments to understand their processes and support effective issue resolution.
+ Maintain project and technical documentation in an appropriate manner.
+ Perform checks to ensure the quality of work is completed.
+ Track and report workflow metrics as required.
+ Ensure timely escalation as needed.
+ Attend required meetings and participate in ongoing training related to process and system updates.
+ Support end-to-end management of Quality Events (QEs), including triage, investigation, documentation, stakeholder coordination, and closure.
+ Other duties as assigned by management.
**Minimum Qualifications**
+ Bachelor's Degree in Science
**Preferred Qualifications**
+ 1 year and more experience in quality operations, laboratory operations, customer support, or healthcare-related functions.
+ 1 year of experience in a QC role
+ Master's degree in science.
**Additional Job Standards**
+ Demonstrate ability to organize work and communicate effectively.
+ Experience in handling quality events, investigations, or documentation-based workflows.
+ Strong attention to detail and commitment to accuracy.
+ Ability to collaborate effectively with cross-functional teams.
+ Ability to deliver consistent high-quality work.
+ Ability to manage multiple priorities and meet timelines.
+ Ability to use computers and departmental tools/systems effectively.
+ Strong communication, organizational, and analytical skills.
+ Ability to work accurately in a fast-paced, quality-driven environment.
+ Proficiency in computer operations and Windows-based applications.
+ Work may be performed remotely or on-site based on business needs.
+ Prolonged periods of computer-based work.
+ May support multiple projects simultaneously requiring effective prioritization.
+ Rotational shifts and overtime may be required.
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking an **Investigator Support Coordinator I** to join our team at **Brigade Twin Towers, 5th Floor, Crest Block, Bangalore, Karnataka** .
**Work Schedule**
Rotational shift - AM (5:30 AM-2:30 PM)/GS (10 AM-7 PM)/PM (2 PM-11 PM) IST home/office based.
Night shift - Home based.
5 days of working (Monday to Friday)
**Job Responsibilities**
+ Prioritize patient safety in all daily operations and promptly escalate any patient safety concerns for resolution.
+ Follow applicable departmental Standard Operating Procedures and Work Instructions.
+ Complete required training according to the required timelines.
+ Support site communication and workflow by responding to project-related inquiries and coordinating with internal teams as needed.
+ Monitor and resolve queries, holds, and process-related issues, escalating delays or unresolved items in a timely manner.
+ Collaborate with different teams and departments to understand their processes and support effective issue resolution.
+ Maintain project and technical documentation in an appropriate manner.
+ Perform checks to ensure the quality of work is completed.
+ Track and report workflow metrics as required.
+ Ensure timely escalation as needed.
+ Attend required meetings and participate in ongoing training related to process and system updates.
+ Support end-to-end management of Quality Events (QEs), including triage, investigation, documentation, stakeholder coordination, and closure.
+ Other duties as assigned by management.
**Minimum Qualifications**
+ Bachelor's Degree in Science
**Preferred Qualifications**
+ 1 year and more experience in quality operations, laboratory operations, customer support, or healthcare-related functions.
+ 1 year of experience in a QC role
+ Master's degree in science.
**Additional Job Standards**
+ Demonstrate ability to organize work and communicate effectively.
+ Experience in handling quality events, investigations, or documentation-based workflows.
+ Strong attention to detail and commitment to accuracy.
+ Ability to collaborate effectively with cross-functional teams.
+ Ability to deliver consistent high-quality work.
+ Ability to manage multiple priorities and meet timelines.
+ Ability to use computers and departmental tools/systems effectively.
+ Strong communication, organizational, and analytical skills.
+ Ability to work accurately in a fast-paced, quality-driven environment.
+ Proficiency in computer operations and Windows-based applications.
+ Work may be performed remotely or on-site based on business needs.
+ Prolonged periods of computer-based work.
+ May support multiple projects simultaneously requiring effective prioritization.
+ Rotational shifts and overtime may be required.
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
Is this job a match or a miss?
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5
Job Description
Why YOU want this position
Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.
We are currently seeking a highly driven Application Support Analyst. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time.
Performance Objectives
+ Provide Tier 1 support for our products mainly through email, with occasional phone or screen-sharing assistance.
+ Write clear, concise, and professional emails to build rapport with our customers and drive high customer satisfaction.
+ Document all relevant information related to customer requests in an organized, structured manner.
+ Provide customers with updates on unresolved issues.
+ Follow department and Enverus processes and procedures.
+ Be accountable for overall individual/team productivity and performance through personal contributions (achieving set KPIs).
+ Collaborate with team members and participate in team discussions.
+ Investigate data and product-related issues, escalate product bugs or data issues to the second-line level, and thoroughly document pertinent information to enable resolution and anticipate follow-up questions.
+ Deliver client feedback to appropriate teams, including all contexts, to adequately highlight value-add to the product.
+ Educate customers to help them gain value from our suite of products
+ Regular and predictable attendance for the designated shift, which may include rotating holiday support.
Competitive Candidate Profile
+ 3+ years of experience in application support roles or similar client-facing roles, including handling customer inquiries via email
+ Bachelor's Degree
+ Exceptional written communication skills are mandatory.
+ Strong command of English grammar and professional writing required .
+ Enjoy working with people with a kind and patient demeanor .
+ Demonstrate strong organizational, analytical, and interpersonal skills, including listening and empathy.
+ Possess advanced knowledge of Microsoft Applications , especially Excel.
+ Understand CRM systems, e.g., Salesforce; experience is an advantage.
+ Have prior exposure to Jira, Microsoft Teams, and Confluence (preferred).
+ Be self-disciplined, resourceful, proactive, and productive; comfortable in a fast-paced, changing environment.
+ Show proven ability to work under pressure and deliver results.
+ Handle quick context changes and multitask effectively.
+ Thrive in a team environment and contribute actively to group discussions.
+ Anticipate follow-up questions and address concerns proactively.
+ Demonstrate resilience and maintain a positive approach to change and challenges.
Additional Requirement
Applicants will complete a written test as part of the selection process to assess clarity, grammar, and professional tone in written communication.
Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.
The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability
Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.
We are currently seeking a highly driven Application Support Analyst. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time.
Performance Objectives
+ Provide Tier 1 support for our products mainly through email, with occasional phone or screen-sharing assistance.
+ Write clear, concise, and professional emails to build rapport with our customers and drive high customer satisfaction.
+ Document all relevant information related to customer requests in an organized, structured manner.
+ Provide customers with updates on unresolved issues.
+ Follow department and Enverus processes and procedures.
+ Be accountable for overall individual/team productivity and performance through personal contributions (achieving set KPIs).
+ Collaborate with team members and participate in team discussions.
+ Investigate data and product-related issues, escalate product bugs or data issues to the second-line level, and thoroughly document pertinent information to enable resolution and anticipate follow-up questions.
+ Deliver client feedback to appropriate teams, including all contexts, to adequately highlight value-add to the product.
+ Educate customers to help them gain value from our suite of products
+ Regular and predictable attendance for the designated shift, which may include rotating holiday support.
Competitive Candidate Profile
+ 3+ years of experience in application support roles or similar client-facing roles, including handling customer inquiries via email
+ Bachelor's Degree
+ Exceptional written communication skills are mandatory.
+ Strong command of English grammar and professional writing required .
+ Enjoy working with people with a kind and patient demeanor .
+ Demonstrate strong organizational, analytical, and interpersonal skills, including listening and empathy.
+ Possess advanced knowledge of Microsoft Applications , especially Excel.
+ Understand CRM systems, e.g., Salesforce; experience is an advantage.
+ Have prior exposure to Jira, Microsoft Teams, and Confluence (preferred).
+ Be self-disciplined, resourceful, proactive, and productive; comfortable in a fast-paced, changing environment.
+ Show proven ability to work under pressure and deliver results.
+ Handle quick context changes and multitask effectively.
+ Thrive in a team environment and contribute actively to group discussions.
+ Anticipate follow-up questions and address concerns proactively.
+ Demonstrate resilience and maintain a positive approach to change and challenges.
Additional Requirement
Applicants will complete a written test as part of the selection process to assess clarity, grammar, and professional tone in written communication.
Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.
The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability
Is this job a match or a miss?
Apply Now
6
Job Description
Total Number of Openings
1
The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world's current and future energy challenges. As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.
Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world's growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.
**About the position:**
The Senior IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches.
**Required Qualification**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
+ At least 6 years of proven experience as an IT System Support Analyst or similar role.
+ Skilled in supporting internally developed software
+ Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
+ Skilled in troubleshooting and resolving software issues.
+ Skilled in database management and query languages (e.g., SQL).
+ Experience implementing cybersecurity best practices in application support.
+ Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
+ Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
+ Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
+ Excellent communication and interpersonal skills, as well as being customer service-oriented
**Prefered Qualification**
+ Experience with ITIL or other IT service management frameworks.
+ Experience in upstream oil and gas - Subsurface and Wells applications.
+ Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation.
+ Knowledge of cloud platforms (e.g., Microsoft Azure, AWS).
+ Familiarity with low code platforms (e.g., Power Platform)
**What we can offer you**
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way ( .
+ Have the opportunity to take part in world-leading energy projects, advance your professional development and expand your career within an inclusive and collaborative workplace.
+ Join a workplace where innovation, collaboration and safety are at the core of how we work.
+ Work in thoughtfully designed environments that support focus, well-being, and innovation enhanced by digital tools that enable seamless collaboration.
+ Grow through structured learning, mentorship, and opportunities to contribute to impactful projects that align with Chevron's values and business priorities.
+ Access comprehensive benefits ( that support your health, well-being, and work-life balance.
+ Engage with emerging technologies and digital solutions that are shaping the future of energy and enterprise.
**How to apply**
To be a part of our success, click **APPLY** to submit your application. Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
**Privacy and Terms and Conditions**
We respect the privacy of candidates for employment. This Privacy Notice ( sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements ( , select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
Terms of Use ( refers to the Chevron Engineering and Innovation Excellence Center, which operates under Chevron Global Technology and Services Private Limited, an affiliate of Chevron Corporation. References to ENGINE in this document are for convenience only and do not denote a separate legal entity.
This job advertisement is intended to provide a general overview of the role and workplace environment. Role details and outcomes may vary based on business needs and individual performance.
Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1.30pm to 10.30pm.
Chevron participates in E-Verify in certain locations as required by law.
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
1
The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world's current and future energy challenges. As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.
Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world's growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.
**About the position:**
The Senior IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches.
**Required Qualification**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
+ At least 6 years of proven experience as an IT System Support Analyst or similar role.
+ Skilled in supporting internally developed software
+ Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
+ Skilled in troubleshooting and resolving software issues.
+ Skilled in database management and query languages (e.g., SQL).
+ Experience implementing cybersecurity best practices in application support.
+ Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
+ Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
+ Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
+ Excellent communication and interpersonal skills, as well as being customer service-oriented
**Prefered Qualification**
+ Experience with ITIL or other IT service management frameworks.
+ Experience in upstream oil and gas - Subsurface and Wells applications.
+ Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation.
+ Knowledge of cloud platforms (e.g., Microsoft Azure, AWS).
+ Familiarity with low code platforms (e.g., Power Platform)
**What we can offer you**
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way ( .
+ Have the opportunity to take part in world-leading energy projects, advance your professional development and expand your career within an inclusive and collaborative workplace.
+ Join a workplace where innovation, collaboration and safety are at the core of how we work.
+ Work in thoughtfully designed environments that support focus, well-being, and innovation enhanced by digital tools that enable seamless collaboration.
+ Grow through structured learning, mentorship, and opportunities to contribute to impactful projects that align with Chevron's values and business priorities.
+ Access comprehensive benefits ( that support your health, well-being, and work-life balance.
+ Engage with emerging technologies and digital solutions that are shaping the future of energy and enterprise.
**How to apply**
To be a part of our success, click **APPLY** to submit your application. Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
**Privacy and Terms and Conditions**
We respect the privacy of candidates for employment. This Privacy Notice ( sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements ( , select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
Terms of Use ( refers to the Chevron Engineering and Innovation Excellence Center, which operates under Chevron Global Technology and Services Private Limited, an affiliate of Chevron Corporation. References to ENGINE in this document are for convenience only and do not denote a separate legal entity.
This job advertisement is intended to provide a general overview of the role and workplace environment. Role details and outcomes may vary based on business needs and individual performance.
Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1.30pm to 10.30pm.
Chevron participates in E-Verify in certain locations as required by law.
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Is this job a match or a miss?
Apply Now
7
Job Description
Description
- Technical skills - Proficiency in Microsoft Excel, Statistical analysis tools and techniques, and SQL/ETL
- Experience with data visualization using QuickSight, Tableau, or similar tools
- Experience defining requirements and using data and metrics to draw business insights
- You should be able to deal with a high degree of ambiguity
- You should be able to take a complex problem and break it down to smaller digestible chunks
- You should be able to define a logical and step by step approach to achieving a lofty goal
- You should be comfortable with processes and process design/analysis
- You should have the ability to influence without authority and do so by using data and facts
- You should be able to deal with varied stakeholders and earn their trust.
- Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem
Ability to navigate ambiguity and drive clarity for the team in evolving situations.
Key job responsibilities
Drive daily execution of speed improvement initiatives across India's fulfillment network, monitoring 0D/1D/2D GVS metrics to meet customer promises. Lead cross-functional coordination between First Mile, Middle Mile, and Last Mile teams for program delivery. Analyze root causes of speed degradation and develop corrective action plans. Manage capacity planning and resource allocation supporting speed objectives. Partner with FC operations, transportation, and planning teams to resolve operational bottlenecks. Generate performance reports and dashboards for leadership review. Identify process improvement opportunities to reduce transit time variability. Escalate critical issues and communicate operational challenges to senior stakeholders.
About the team
Your morning starts reviewing overnight delivery performance dashboards, identifying speed metric deviations across the network. You join the daily operations call with field ops to address capacity constraints and transit time delays. Mid-morning involves analyzing root causes for yesterday's speed drops in specific regions, coordinating with Last Mile partners on corrective actions. Afternoon is spent in cross-functional meetings planning next week's peak volume strategy and updating speed program trackers. You conduct a deep dive on persistent bottlenecks with your team, then prepare executive updates on weekly performance trends. Evening wraps with stakeholder emails and planning tomorrow's priorities.
Basic Qualifications
- 1+ years of data analytics or automation experience
- Bachelor's degree
- Knowledge of data pipelining and extraction using SQL
- Knowledge of SQL and Excel at a moderate or advanced level
- Experience with data mining tools like SQL, SAS, SPSS, or similar
Preferred Qualifications
- 1+ years of capacity planning, operations planning, business analysis or similar experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
- Technical skills - Proficiency in Microsoft Excel, Statistical analysis tools and techniques, and SQL/ETL
- Experience with data visualization using QuickSight, Tableau, or similar tools
- Experience defining requirements and using data and metrics to draw business insights
- You should be able to deal with a high degree of ambiguity
- You should be able to take a complex problem and break it down to smaller digestible chunks
- You should be able to define a logical and step by step approach to achieving a lofty goal
- You should be comfortable with processes and process design/analysis
- You should have the ability to influence without authority and do so by using data and facts
- You should be able to deal with varied stakeholders and earn their trust.
- Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem
Ability to navigate ambiguity and drive clarity for the team in evolving situations.
Key job responsibilities
Drive daily execution of speed improvement initiatives across India's fulfillment network, monitoring 0D/1D/2D GVS metrics to meet customer promises. Lead cross-functional coordination between First Mile, Middle Mile, and Last Mile teams for program delivery. Analyze root causes of speed degradation and develop corrective action plans. Manage capacity planning and resource allocation supporting speed objectives. Partner with FC operations, transportation, and planning teams to resolve operational bottlenecks. Generate performance reports and dashboards for leadership review. Identify process improvement opportunities to reduce transit time variability. Escalate critical issues and communicate operational challenges to senior stakeholders.
About the team
Your morning starts reviewing overnight delivery performance dashboards, identifying speed metric deviations across the network. You join the daily operations call with field ops to address capacity constraints and transit time delays. Mid-morning involves analyzing root causes for yesterday's speed drops in specific regions, coordinating with Last Mile partners on corrective actions. Afternoon is spent in cross-functional meetings planning next week's peak volume strategy and updating speed program trackers. You conduct a deep dive on persistent bottlenecks with your team, then prepare executive updates on weekly performance trends. Evening wraps with stakeholder emails and planning tomorrow's priorities.
Basic Qualifications
- 1+ years of data analytics or automation experience
- Bachelor's degree
- Knowledge of data pipelining and extraction using SQL
- Knowledge of SQL and Excel at a moderate or advanced level
- Experience with data mining tools like SQL, SAS, SPSS, or similar
Preferred Qualifications
- 1+ years of capacity planning, operations planning, business analysis or similar experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
8
Job Description
Client Relationship Support Manager
Location:
Bangalore, KA, IN,
Brand: HSBC
Area of Interest: Commercial Banking
Closing Date: Office Worker
Date: 21 Jul 2026
**Job description**
**Some careers open more doors than others.**
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
**Business Descriptor**
HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Commercial Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Commercial Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC's international network and broad range of market leading banking products and services.
**Job Introduction**
The BCO function will complete tasks currently owned by multiple actors including Credit Analysis Unit, Credit Analysts, and RMs in the management of the first line credit risk responsibilities including structuring, credit analysis and rating recommendation, client credit monitoring tasks, credit terms and docs negotiation with WCMR and clients acting as a single handoff from a RM to the BCO for all C&L tasks, creating a single control point. The function will be client facing and customer service orientated.
**Principal Responsibilities**
+ Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs
+ Own the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for customers and internal stakeholders
+ Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk
+ Continuously drive improvement in their productivity whilst enhancing client experience.
+ Adopt technology and customer experience improvement initiatives, including alignment to a globally consistent C&L operating model and active participation in training initiatives
+ Participate in deal discussions and meetings with clients or credit risk as required
+ Strong execution and implementation ability.
+ Ability to build and maintain strong relationships across the teams, including credibility with both Business and Risk leaders.
+ Protect the Bank by acting as First Line of Defence and adhering to all controls
+ Maintain HSBC internal control standards, including timely implementation of internal and external audit recomentations, along with addressing any issues raised by external regulators
+ Demonstrates ability to engage in constructive and consistent dialogue with risk partners, in a manner that effectively balances commercial outcomes and risk management
+ Work with the BCO Team Lead to ensure adequate credit risk management controls are built into the operational process and robust MI is in place to track and measure risk against agreed thresholds
**Role Requirements / Education Qualifications / Certifications / Experience:**
+ Bachelor's degree in business, Finance, or a related field
+ Corporate lending experience with strong analytical skills and sound credit knowledge
+ Strong understanding of various financing instruments and banking products for Wholesale Banking
+ Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior leaders
+ Clear understanding of the Group credit risk principles, policies and statutory compliances
+ Strong commercial mindset
+ Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
+ **Pro-tip :** Familiarity with AI-enabled tools is an advantage.
**Additional Information**
+ _Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required._
You'll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
_Issued by The Hongkong and Shanghai Banking Corporation Limited, India_
Location:
Bangalore, KA, IN,
Brand: HSBC
Area of Interest: Commercial Banking
Closing Date: Office Worker
Date: 21 Jul 2026
**Job description**
**Some careers open more doors than others.**
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
**Business Descriptor**
HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Commercial Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Commercial Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC's international network and broad range of market leading banking products and services.
**Job Introduction**
The BCO function will complete tasks currently owned by multiple actors including Credit Analysis Unit, Credit Analysts, and RMs in the management of the first line credit risk responsibilities including structuring, credit analysis and rating recommendation, client credit monitoring tasks, credit terms and docs negotiation with WCMR and clients acting as a single handoff from a RM to the BCO for all C&L tasks, creating a single control point. The function will be client facing and customer service orientated.
**Principal Responsibilities**
+ Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs
+ Own the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for customers and internal stakeholders
+ Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk
+ Continuously drive improvement in their productivity whilst enhancing client experience.
+ Adopt technology and customer experience improvement initiatives, including alignment to a globally consistent C&L operating model and active participation in training initiatives
+ Participate in deal discussions and meetings with clients or credit risk as required
+ Strong execution and implementation ability.
+ Ability to build and maintain strong relationships across the teams, including credibility with both Business and Risk leaders.
+ Protect the Bank by acting as First Line of Defence and adhering to all controls
+ Maintain HSBC internal control standards, including timely implementation of internal and external audit recomentations, along with addressing any issues raised by external regulators
+ Demonstrates ability to engage in constructive and consistent dialogue with risk partners, in a manner that effectively balances commercial outcomes and risk management
+ Work with the BCO Team Lead to ensure adequate credit risk management controls are built into the operational process and robust MI is in place to track and measure risk against agreed thresholds
**Role Requirements / Education Qualifications / Certifications / Experience:**
+ Bachelor's degree in business, Finance, or a related field
+ Corporate lending experience with strong analytical skills and sound credit knowledge
+ Strong understanding of various financing instruments and banking products for Wholesale Banking
+ Strong stakeholder management skills, with the ability to navigate complex situations and drive alignment among senior leaders
+ Clear understanding of the Group credit risk principles, policies and statutory compliances
+ Strong commercial mindset
+ Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
+ **Pro-tip :** Familiarity with AI-enabled tools is an advantage.
**Additional Information**
+ _Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required._
You'll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
_Issued by The Hongkong and Shanghai Banking Corporation Limited, India_
Is this job a match or a miss?
Apply Now
9