26,493 Application jobs in India

Application Support Software Engineer

Noida, Uttar Pradesh Alight

Posted today

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Job Description

Role

Description

As an Application Software Support Engineer, you will:

  • Handle and resolve tickets and incidents raised by end-users of enterprise applications.
  • Troubleshoot application errors, analyze logs, and identify root causes using tools like New Relic, Dynatrace, Kibana, and CloudWatch.
  • Read and review source code to debug issues reported by clients.
  • Suggest fixes and improvements to the product team based on root cause analysis.
  • Run database queries to verify application configurations and data integrity.
  • Apply emergency fixes as approved by the technical lead to ensure business continuity.
  • Provide timely updates and solutions to users, or escalate issues to engineering teams when necessary.
  • Conduct system failure diagnostics and support pre-live product implementations.
  • Collaborate with Product, Development, Infrastructure, and Design teams to resolve issues and improve serviceability.
  • Participate in engineering meetings to provide feedback on field concerns and service improvements.
  • Support customers during testing, training, and documentation phases of new product introductions.
  • Develop and release technical memos, service bulletins, and training materials for product upgrades.
  • Provide global technical support to client delivery teams via ticketing systems, email, or in-person interactions.
  • Stay current with new features and products through ongoing training.
  • Be available to work in rotational shifts, including weekends or holidays as needed.
  • Required Qualifications

  • Bachelor’s degree in Computer Science, MIS, or a related technical field.
  • Minimum 2 years of experience in application development and/or support.
  • Technical Skills

  • Hands on experience in SQL queries, Stored Procedures, Core Java (JDK 11 or above),Wicket, struts, J2EE (JSP, Servlets), Spring Boot
  • Microservices Architecture, REST
  • Spring Boot, Microservices, API
  • Relational database knowledge – SQL server
  • Cloud Platforms – AWS Cloud Services
  • Good to have - Angular
  • Soft Skills

  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Customer-focused mindset with a proactive approach to issue resolution.
  • We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
     

    This advertiser has chosen not to accept applicants from your region.

    Application Support

    VISEO ASIA

    Posted 4 days ago

    Job Viewed

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    Job Description

    We are looking for a Monitoring Consultant to join our Platform Managed Services (PMS) team. This role is part of the first technical support layer, responsible for ensuring the proper monitoring, escalation, and resolution of system alerts and client incidents. The position involves continuous interaction with monitoring tools, execution of scheduled and on-demand tasks, and collaboration with Infrastructure and SAP Basis teams.


    Responsibilities:


    Monitor client systems using tools such as Pandora FMS.

    • Analyze alerts, create and manage corresponding Jira tickets.
    • Follow standardized procedures for alert classification and escalation.
    • Ensure timely escalation of critical alerts (e.g., system down) to senior levels or client service managers.


    Preventive & Corrective Maintenance

    • Perform preventive checks and generate reports as per client contracts.
    • Address issues related to system performance (memory, CPU, swap, filesystem, logs).
    • Analyze job failures, system logs, technical dumps, and resolve or escalate accordingly.


    Shift Handover & Collaboration

    • Ensure accurate and complete shift handovers, with all tickets updated and assigned.
    • Maintain documentation integrity and collaborate closely with team members.
    • Proactively communicate workloads and task status with the team leader.


    Operational Tasks (Basis & Infrastructure)

    • Manage users, roles, and jobs in SAP environments.
    • Perform backups, job monitoring, and transport management.
    • Conduct basic installations and updates (kernel, Host Agent, SAPRouter).
    • Apply SAP notes (without pre-requisites or manual steps). Execute quarterly health checks, vulnerability scans, and Windows updates.


    Reporting & Documentation

    • Contribute to client reporting and ensure correct documentation of incidents and procedures.
    • Update internal tools and knowledge bases (Moniblia, password managers, task trackers).



    Profile

    • Experience in IT operations is desirable.
    • Familiarity with monitoring tools and ticketing systems (e.g., Jira).
    • Basic understanding of system performance metrics (RAM, CPU, logs, dumps).
    • Ability to follow and improve documented procedures.
    • Strong communication and teamwork skills, especially in rotating shifts.
    • Fluency in English (written and spoken).
    • Availability to work in shifts, including weekends and non-business hours if needed.
    This advertiser has chosen not to accept applicants from your region.

    Application Support

    Kolkata, West Bengal Persistent Systems

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    About Position:


    We are seeking an experienced Application Support professional with 2-5 years of expertise in supporting API-based services and microservices. The role involves providing L1 support, ensuring SLA adherence, and troubleshooting issues to ensure smooth application functionality.


    • Role: Application Support
    • Location: Kolkata
    • Experience: 2-5 years
    • Job Type: Full Time Employment


    What You'll Do:


    • Provide L1 support for API based application and microservices
    • Monitor APIs and Services using tools such ELK, Dynatrace
    • Troubleshoot issues related to API functionality, failures and integration
    • Perform root cause analysis and provide timely resolution/updates to incidents. Addressing to issue mail and tickets within SLA
    • Work with development teams to resolve issues and validate fixes
    • Maintain documentation on known issues
    • Support deployment activities
    • Ensure API up time and performance SLAs are met
    • Strong functional and technical skills and demonstrated ability to quickly learn and adapt
    • Should have an understanding on Ticket management
    • Understanding of SLAs
    • Excellent Verbal and Written Communication skills including meeting facilitation and experience communicating and presenting solutions for business problems to business stakeholders


    Expertise You'll Bring:


    • In-depth knowledge of APIs, API-based services, and microservices architecture.
    • Hands-on experience with L1 application support, including incident management and issue resolution.
    • Ability to work with monitoring tools to ensure timely detection and resolution of service disruptions.
    • Strong understanding of SLA management and ensuring support meets agreed-upon service levels.
    • Good troubleshooting skills with the ability to work under pressure and meet deadlines


    Benefits:


    • Competitive salary and benefits package
    • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
    • Opportunity to work with cutting-edge technologies
    • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
    • Annual health check-ups
    • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents


    Inclusive Environment:


    Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.


    • We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
    • Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
    • If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.


    Our company fosters a values-driven and people-centric work environment that enables our employees to:


    • Accelerate growth, both professionally and personally
    • Impact the world in powerful, positive ways, using the latest technologies
    • Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
    • Unlock global opportunities to work and learn with the industry’s best


    Let’s unleash your full potential at Persistent


    “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

    This advertiser has chosen not to accept applicants from your region.

    Application support

    Hyderabad, Andhra Pradesh LTIMindtree

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Skill: SAS Admin Linux

    Exp: 3-5 Yrs

    Location: Hyderabad & Chennai

    Shift Timing: 3PM to 12 AM


    Job Description:

    Minimum 2 of years of experience as a SAS Administrator with a focus on SAS Grid and support on Unix Linux


    Job roles and responsibilities

    • Strong hands on experience on Linux servers is a MUST
    • To possess deep knowledge of SAS 94 Grid Administration with SAS applications and SAS servers
    • Deep knowledge on SAS Grid architecture and server tier components
    • Strong knowledge on Shell scripting or python scripting
    • Hands on experience on LSF is must
    • To have experience in License Renewal and Applying Hotfixes Backup and Recovery methods
    • To monitor and troubleshoot the environment for any Production issues or maintenance
    • Candidates need to have experience in Unix Linux
    • Platform includes basic commands for SAS and LSF monitoring and Unix Scripting
    • Experience on working with multitier or multitenant SAS architecture is a MUST
    • Experience on various SAS client tools like SAS EG SMC DM Studio
    • Should have good understanding on LSF Flow Manager
    • Experience on working with Mid Tier SAS Applications
    • Should have experience on monitoring the sas environments
    • Primary SAS Admin Linux


    Shift Timing: 3PM to 12 AM

    This advertiser has chosen not to accept applicants from your region.

    Application support

    Hyderabad, Andhra Pradesh LTIMindtree

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Skill: SAS Admin Linux

    Exp: 3-5 Yrs

    Location: Hyderabad & Chennai

    Shift Timing: 3PM to 12 AM

    Job Description:

    Minimum 2 of years of experience as a SAS Administrator with a focus on SAS Grid and support on Unix Linux

    Job roles and responsibilities

    • Strong hands on experience on Linux servers is a MUST
    • To possess deep knowledge of SAS 94 Grid Administration with SAS applications and SAS servers
    • Deep knowledge on SAS Grid architecture and server tier components
    • Strong knowledge on Shell scripting or python scripting
    • Hands on experience on LSF is must
    • To have experience in License Renewal and Applying Hotfixes Backup and Recovery methods
    • To monitor and troubleshoot the environment for any Production issues or maintenance
    • Candidates need to have experience in Unix Linux
    • Platform includes basic commands for SAS and LSF monitoring and Unix Scripting
    • Experience on working with multitier or multitenant SAS architecture is a MUST
    • Experience on various SAS client tools like SAS EG SMC DM Studio
    • Should have good understanding on LSF Flow Manager
    • Experience on working with Mid Tier SAS Applications
    • Should have experience on monitoring the sas environments
    • Primary SAS Admin Linux

    Shift Timing: 3PM to 12 AM

    This advertiser has chosen not to accept applicants from your region.

    Application Support

    Kolkata, West Bengal Persistent Systems

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    About Position:

    We are seeking an experienced Application Support professional with 2-5 years of expertise in supporting API-based services and microservices. The role involves providing L1 support, ensuring SLA adherence, and troubleshooting issues to ensure smooth application functionality.

    • Role: Application Support
    • Location: Kolkata
    • Experience: 2-5 years
    • Job Type: Full Time Employment

    What You'll Do:

    • Provide L1 support for API based application and microservices
    • Monitor APIs and Services using tools such ELK, Dynatrace
    • Troubleshoot issues related to API functionality, failures and integration
    • Perform root cause analysis and provide timely resolution/updates to incidents. Addressing to issue mail and tickets within SLA
    • Work with development teams to resolve issues and validate fixes
    • Maintain documentation on known issues
    • Support deployment activities
    • Ensure API up time and performance SLAs are met
    • Strong functional and technical skills and demonstrated ability to quickly learn and adapt
    • Should have an understanding on Ticket management
    • Understanding of SLAs
    • Excellent Verbal and Written Communication skills including meeting facilitation and experience communicating and presenting solutions for business problems to business stakeholders

    Expertise You'll Bring:

    • In-depth knowledge of APIs, API-based services, and microservices architecture.
    • Hands-on experience with L1 application support, including incident management and issue resolution.
    • Ability to work with monitoring tools to ensure timely detection and resolution of service disruptions.
    • Strong understanding of SLA management and ensuring support meets agreed-upon service levels.
    • Good troubleshooting skills with the ability to work under pressure and meet deadlines

    Benefits:

    • Competitive salary and benefits package
    • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
    • Opportunity to work with cutting-edge technologies
    • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
    • Annual health check-ups
    • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

    Inclusive Environment:

    Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

    • We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
    • Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
    • If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

    Our company fosters a values-driven and people-centric work environment that enables our employees to:

    • Accelerate growth, both professionally and personally
    • Impact the world in powerful, positive ways, using the latest technologies
    • Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
    • Unlock global opportunities to work and learn with the industry’s best

    Let’s unleash your full potential at Persistent

    “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

    This advertiser has chosen not to accept applicants from your region.

    Application support

    Hyderabad, Andhra Pradesh VISEO ASIA

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    We are looking for a Monitoring Consultant to join our Platform Managed Services (PMS) team. This role is part of the first technical support layer, responsible for ensuring the proper monitoring, escalation, and resolution of system alerts and client incidents. The position involves continuous interaction with monitoring tools, execution of scheduled and on-demand tasks, and collaboration with Infrastructure and SAP Basis teams.Responsibilities: Monitor client systems using tools such as Pandora FMS. Analyze alerts, create and manage corresponding Jira tickets.Follow standardized procedures for alert classification and escalation.Ensure timely escalation of critical alerts (e.g., system down) to senior levels or client service managers.Preventive & Corrective Maintenance Perform preventive checks and generate reports as per client contracts.Address issues related to system performance (memory, CPU, swap, filesystem, logs).Analyze job failures, system logs, technical dumps, and resolve or escalate accordingly.Shift Handover & Collaboration Ensure accurate and complete shift handovers, with all tickets updated and assigned.Maintain documentation integrity and collaborate closely with team members.Proactively communicate workloads and task status with the team leader.Operational Tasks (Basis & Infrastructure) Manage users, roles, and jobs in SAP environments.Perform backups, job monitoring, and transport management.Conduct basic installations and updates (kernel, Host Agent, SAPRouter).Apply SAP notes (without pre-requisites or manual steps). Execute quarterly health checks, vulnerability scans, and Windows updates.Reporting & DocumentationContribute to client reporting and ensure correct documentation of incidents and procedures.Update internal tools and knowledge bases (Moniblia, password managers, task trackers).ProfileExperience in IT operations is desirable.Familiarity with monitoring tools and ticketing systems (e.g., Jira).Basic understanding of system performance metrics (RAM, CPU, logs, dumps).Ability to follow and improve documented procedures.Strong communication and teamwork skills, especially in rotating shifts.Fluency in English (written and spoken).Availability to work in shifts, including weekends and non-business hours if needed.

    This advertiser has chosen not to accept applicants from your region.
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    Application Support

    Kolkata, West Bengal Persistent Systems

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    About Position:

    We are seeking an experienced Application Support professional with 2-5 years of expertise in supporting API-based services and microservices. The role involves providing L1 support, ensuring SLA adherence, and troubleshooting issues to ensure smooth application functionality.

    Role: Application Support
    Location: Kolkata
    Experience: 2-5 years
    Job Type: Full Time Employment

    What You'll Do:

    Provide L1 support for API based application and microservices
    Monitor APIs and Services using tools such ELK, Dynatrace
    Troubleshoot issues related to API functionality, failures and integration
    Perform root cause analysis and provide timely resolution/updates to incidents. Addressing to issue mail and tickets within SLA
    Work with development teams to resolve issues and validate fixes
    Maintain documentation on known issues
    Support deployment activities
    Ensure API up time and performance SLAs are met
    Strong functional and technical skills and demonstrated ability to quickly learn and adapt
    Should have an understanding on Ticket management
    Understanding of SLAs
    Excellent Verbal and Written Communication skills including meeting facilitation and experience communicating and presenting solutions for business problems to business stakeholders

    Expertise You'll Bring:

    In-depth knowledge of APIs, API-based services, and microservices architecture.
    Hands-on experience with L1 application support, including incident management and issue resolution.
    Ability to work with monitoring tools to ensure timely detection and resolution of service disruptions.
    Strong understanding of SLA management and ensuring support meets agreed-upon service levels.
    Good troubleshooting skills with the ability to work under pressure and meet deadlines

    Benefits:

    Competitive salary and benefits package
    Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
    Opportunity to work with cutting-edge technologies
    Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
    Annual health check-ups
    Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

    Inclusive Environment:

    Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

    We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
    Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
    If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

    Our company fosters a values-driven and people-centric work environment that enables our employees to:

    Accelerate growth, both professionally and personally
    Impact the world in powerful, positive ways, using the latest technologies
    Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
    Unlock global opportunities to work and learn with the industry’s best

    Let’s unleash your full potential at Persistent

    “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
    This advertiser has chosen not to accept applicants from your region.

    Application support

    Hyderabad, Andhra Pradesh LTIMindtree

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Skill: SAS Admin Linux
    Exp: 3-5 Yrs
    Location: Hyderabad & Chennai
    Shift Timing: 3PM to 12 AM

    Job Description:
    Minimum 2 of years of experience as a SAS Administrator with a focus on SAS Grid and support on Unix Linux

    Job roles and responsibilities
    Strong hands on experience on Linux servers is a MUST
    To possess deep knowledge of SAS 94 Grid Administration with SAS applications and SAS servers
    Deep knowledge on SAS Grid architecture and server tier components
    Strong knowledge on Shell scripting or python scripting
    Hands on experience on LSF is must
    To have experience in License Renewal and Applying Hotfixes Backup and Recovery methods
    To monitor and troubleshoot the environment for any Production issues or maintenance
    Candidates need to have experience in Unix Linux
    Platform includes basic commands for SAS and LSF monitoring and Unix Scripting
    Experience on working with multitier or multitenant SAS architecture is a MUST
    Experience on various SAS client tools like SAS EG SMC DM Studio
    Should have good understanding on LSF Flow Manager
    Experience on working with Mid Tier SAS Applications
    Should have experience on monitoring the sas environments
    Primary SAS Admin Linux

    Shift Timing: 3PM to 12 AM
    This advertiser has chosen not to accept applicants from your region.

    Application Support

    Hyderabad, Andhra Pradesh VISEO ASIA

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    We are looking for a Monitoring Consultant to join our Platform Managed Services (PMS) team. This role is part of the first technical support layer, responsible for ensuring the proper monitoring, escalation, and resolution of system alerts and client incidents. The position involves continuous interaction with monitoring tools, execution of scheduled and on-demand tasks, and collaboration with Infrastructure and SAP Basis teams.


    Responsibilities:


    Monitor client systems using tools such as Pandora FMS.

    • Analyze alerts, create and manage corresponding Jira tickets.
    • Follow standardized procedures for alert classification and escalation.
    • Ensure timely escalation of critical alerts (e.g., system down) to senior levels or client service managers.


    Preventive & Corrective Maintenance

    • Perform preventive checks and generate reports as per client contracts.
    • Address issues related to system performance (memory, CPU, swap, filesystem, logs).
    • Analyze job failures, system logs, technical dumps, and resolve or escalate accordingly.


    Shift Handover & Collaboration

    • Ensure accurate and complete shift handovers, with all tickets updated and assigned.
    • Maintain documentation integrity and collaborate closely with team members.
    • Proactively communicate workloads and task status with the team leader.


    Operational Tasks (Basis & Infrastructure)

    • Manage users, roles, and jobs in SAP environments.
    • Perform backups, job monitoring, and transport management.
    • Conduct basic installations and updates (kernel, Host Agent, SAPRouter).
    • Apply SAP notes (without pre-requisites or manual steps). Execute quarterly health checks, vulnerability scans, and Windows updates.


    Reporting & Documentation

    • Contribute to client reporting and ensure correct documentation of incidents and procedures.
    • Update internal tools and knowledge bases (Moniblia, password managers, task trackers).



    Profile

    • Experience in IT operations is desirable.
    • Familiarity with monitoring tools and ticketing systems (e.g., Jira).
    • Basic understanding of system performance metrics (RAM, CPU, logs, dumps).
    • Ability to follow and improve documented procedures.
    • Strong communication and teamwork skills, especially in rotating shifts.
    • Fluency in English (written and spoken).
    • Availability to work in shifts, including weekends and non-business hours if needed.
    This advertiser has chosen not to accept applicants from your region.
     

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