14 IT jobs in Indore

IT Recruiter / Senior IT Recruiter – India (Work from Home) | Preference for Birlasoft Experience (Full-time/Contract)

Position: Senior IT Recruiter

Location: Kanpur, India

Experience: 2–10 years

About the Role:

We are seeking a highly skilled and experienced Senior IT Recruiter with hands-on expertise in ERP, CRM, and niche technology skills. The ideal candidate will have prior experience working on Birlasoft requirements and a strong ability to source, screen, and close candidates for specialized IT roles.

Key Responsibilities:

*End-to-end recruitment for ERP, CRM, and niche technology roles.

*Understand client requirements, particularly for Birlasoft projects, and deliver quality profiles within timelines.

*Source candidates using job portals, social media, networking, referrals, and headhunting.

*Conduct initial screenings, schedule interviews, and coordinate with hiring managers.

*Maintain candidate pipelines and track recruitment metrics.

*Build and maintain strong relationships with candidates and stakeholders.

Required Skills & Qualifications:

*2–10 years of experience in IT recruitment, with proven expertise in ERP, CRM, and niche technologies.

*Prior experience working on Birlasoft hiring is highly preferred.

*Strong sourcing skills using portals like Naukri, LinkedIn, and other platforms.

*Excellent communication and interpersonal skills.

*Ability to work in a fast-paced, target-driven environment.

Education:

*Bachelor’s degree in any discipline (HR, IT, or related field preferred).

Regards,

Ashok

Best Infosystems Ltd.

Cell No:

WhatsApp No:

Email id:

Job Details:

Position: IT Support Technician L1 (On-site)

Role Type: FTE

Working Days: 5 Days in a week

Contract duration: 1 year (extendable)

Contract Type: Freelance / B2B contract

Experience Required: More than 3 years as IT Support.

Site Address: India (Remote)

Languages required: English (B2), Chinese(C1)

PRIMARY SKILLS: -

•2-4 years of call taking profile with core Help Desk Skills

•Basic Understanding of the Enterprise IT Infra set up

•Basic knowledge on Active Directory.

•3+ years’ experience supporting wide multiple versions of operating system

•Basic O365 Administration using Office365 Admin Console.

•Strong writing and documentation skills a must including being able to train other Engineers as and when required.

•Good knowledge on trouble shooting email client issues like Outlook.

•Excellent Hardware and software troubleshooting skills

•Good understanding in handling Microsoft office suite functionality and troubleshooting skills.

•Fluent in English and Mandarin, in both oral and written communication

•Good knowledge in Utility software technical knowledge such as Antivirus and others.

ROLE AND RESPONSIBILITIES: -

•Primary contact point for end users via phone/Chat/self-service tickets.

•Qualify and Open tickets for remediation of events.

•Triage Tickets to respective teams.

•Regular update and follow up on tickets in the queue

•Follow up tickets till closure.

•Ability to manage a variety of technically complicated tasks effectively

•Experience in Remote support and troubleshooting skills.

•Understanding of Basics Hardware accessories / devices and peripherals

•Should be flexible for rotational shifts

•Excellent oral and written communications skills

•Exposure in practicing ITIL standards for Infrastructure management

QUALIFICATIONS AND EDUCATION REQUIREMENTS: -

•A Bachelor’s / Master’s Degree in Computer Engineering, Information Technology

•ITIL V4 Foundation training or certification

•Knowledge and experience using OS like windows, Mac and Linux

•Working knowledge of MS Office (PPT, Excel, Word)

•Certification – ITIL V4, Modern Desktop administrator (MD 103)

DESIRABLE SKILLS: -

•Able to understand the email flow issues internal & external

•End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.).

•Demonstrate a high level of customer relationship skills which includes email etiquette.

•Good Communication skills, follow up skills, Willingness to work in rotational shifts

•Good Communication skills follow up skills, Willingness to work in rotational shifts.

•Remote troubleshooting

BEHAVIORAL ATTRIBUTES: -

•Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets

•Excellent problem solving / troubleshooting skills

•Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations

•within stipulated time

•Explains ideas clearly and logically to others and is attentive in interactions

•Identifies the target audience for communication and carefully listens to their opinions and feedback

•Ability to work in Teams

Position: Information Technology - Solution Architect

Location: Remote

Contract Position

• Mandatory to have excellent fluency in English; both written and verbal communication skills.

• Candidate will be regarded as SME and should have high level of expertise in SAP - SD component.

• Strong ABAP skills, with complex troubleshooting experience.

• SAP Order-to-Cash end to end expertise required (SD).

The Solution Architect will be responsible for aligning business, information, and technology architecture across the Customer Service domain. This role collaborates closely with Service Management Leads, Business Analysts, and Enterprise Architects to design scalable, integrated solutions that align with enterprise strategy. Acting as a subject matter expert in complex application environments, the Solution Architect combines deep business process knowledge with technical proficiency to deliver high-impact, innovative solutions to strategic and operational challenges.

Key Responsibilities:

• Provide architectural leadership and develop strategic solution roadmaps for business capabilities within Customer Service.
• Lead technical architecture design for medium to large-scale projects, often spanning multiple business functions.
• Manage end-to-end design and configuration of solutions, ensuring alignment with global standards, enterprise frameworks, and business needs.
• Deliver comprehensive solution blueprints —including application flow diagrams, process maps, technical and data architecture, service interfaces, and integration frameworks.
• Translate functional and non-functional requirements into scalable, high-quality solution designs.
• Collaborate with Enterprise Architecture to ensure proposed solutions align with the enterprise context and adhere to Kimberly-Clark IT Standards and Best Practices.
• Oversee the documentation of technical artifacts in the enterprise architecture repository and maintain architectural integrity throughout project delivery.
• Engage and coordinate with multiple stakeholders—internal and external—to design, evaluate, and deliver technology solutions.
• Contribute to defining enterprise software standards and participate in peer forums, industry groups, and strategic discussions.
• Provide guidance and mentorship to development teams, fostering technical excellence and solution consistency.
• Communicate complex technical information in clear business language to non-technical stakeholders.
• Stay up to date with evolving technologies, continuously enhancing technical depth and awareness of industry trends.

Candidate Requirements:

• Excellent fluency in English (written and verbal).
• Recognized Subject Matter Expert (SME) in SAP Sales and Distribution (SD) with end-to-end Order-to-Cash process expertise.
• Strong ABAP knowledge and troubleshooting experience in complex environments.
• Proficiency with EDI and IDoc processes highly preferred.
• Proven experience designing High-Level (HLD) and Low-Level Designs (LLD) for integrated solution landscapes.
• Demonstrated experience working in highly integrated data environments (EDI, BI, ETL, ERP, SAP and non-SAP application landscapes).
• Strong consultative and stakeholder engagement skills; proven ability to collaborate with Business Analysts and Enterprise Architects to develop innovative technical solutions.
• Bachelor’s degree in a relevant field.
• 7–10 years of professional IT experience, including solution architecture and application development leadership.
• Strong leadership and communication skills, with the ability to guide both internal teams and external partners.
• Solid understanding of SDLC methodologies and experience leading cross-functional technical teams.
• High level of self-motivation and ownership, capable of managing multiple initiatives in a matrixed, global organization.
• Proven ability to work effectively in distributed teams across multiple time zones and cultures.

Skill Set: IT Support Technician

Position: FTE

Days Per Week: 5 Days

Contract: 6 Months Initially (Extendable)

Language: English & Chinese (Both C1)

Location: Remote, Europe

Key Responsibilities

PRIMARY SKILLS: -

•2-4 years of call taking profile with core Help Desk Skills

•Basic Understanding of the Enterprise IT Infra set up

•Basic knowledge on Active Directory.

•3+ years’ experience supporting wide multiple versions of operating system

•Basic O365 Administration using Office365 Admin Console.

•Strong writing and documentation skills a must including being able to train other Engineers as and when required.

•Good knowledge on trouble shooting email client issues like Outlook.

•Excellent Hardware and software troubleshooting skills

•Good understanding in handling Microsoft office suite functionality and troubleshooting skills.

•Fluent in English and Mandarin, in both oral and written communication

•Good knowledge in Utility software technical knowledge such as Antivirus and others.

ROLE AND RESPONSIBILITIES: -

•Primary contact point for end users via phone/Chat/self-service tickets.

•Qualify and Open tickets for remediation of events.

•Triage Tickets to respective teams.

•Regular update and follow up on tickets in the queue

•Follow up tickets till closure.

•Ability to manage a variety of technically complicated tasks effectively

•Experience in Remote support and troubleshooting skills.

•Understanding of Basics Hardware accessories / devices and peripherals

•Should be flexible for rotational shifts

•Excellent oral and written communications skills

•Exposure in practicing ITIL standards for Infrastructure management

QUALIFICATIONS AND EDUCATION REQUIREMENTS: -

•A Bachelor’s / master’s degree in computer engineering, Information Technology

•ITIL V4 Foundation training or certification

•Knowledge and experience using OS like windows, Mac and Linux

•Working knowledge of MS Office (PPT, Excel, Word)

•Certification – ITIL V4, Modern Desktop administrator (MD 103)

DESIRABLE SKILLS: -

•Able to understand the email flow issues internal & external

•End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.).

•Demonstrate a high level of customer relationship skills which includes email etiquette.

•Good Communication skills, follow up skills, Willingness to work in rotational shifts

•Good Communication skills follow up skills, Willingness to work in rotational shifts.

•Remote troubleshooting

BEHAVIORAL ATTRIBUTES: -

•Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets

•Excellent problem solving / troubleshooting skills

•Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations within stipulated time

•Explains ideas clearly and logically to others and is attentive in interactions

•Identifies the target audience for communication and carefully listens to their opinions and feedback

•Ability to work in Teams