What Maintaining Office Order Jobs are in India?
Showing 2693 Maintaining Office Order jobs in India
Job Description
Facility Management:
• Oversee the maintenance, cleanliness, and functionality of all club areas (gym floor, locker rooms, pool, spa, studios, etc.).
• Coordinate with vendors, technicians, and contractors for repairs, servicing, and facility upgrades.
• Ensure all equipment is in working order and regularly serviced.
• Maintain compliance with health and safety regulations, including fire safety, sanitation, and emergency protocols.
Club Operations:
• Manage day-to-day club operations, including front desk, membership, and fitness staff.
• Implement and monitor standard operating procedures (SOPs) to ensure high operational efficiency.
• Track key performance indicators (KPIs) and implement strategies to achieve revenue and retention goals.
• Manage inventory and procurement for club supplies and consumables.
Staff Supervision & Development:
• Recruit, train, and manage club staff including trainers, customer service, maintenance, and support staff.
• Schedule and supervise shifts to ensure proper staff coverage and performance.
• Foster a positive team environment and provide ongoing coaching and development opportunities.
Member Engagement & Customer Service:
• Ensure a high standard of customer service and satisfaction across all touchpoints.
• Handle member complaints and concerns with professionalism and prompt resolution.
• Organize events, challenges, or member engagement initiatives to promote retention and community.
Budgeting & Financial Oversight:
• Assist in preparing and managing club budgets and expenses.
• Monitor revenue streams (memberships, personal training, classes) and control operational costs.
• Generate and review operational reports and financial performance data.
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0
Job Description
Job Description
Position Title: Order Coordinator
Job Purpose:
To ensure smooth execution of customer orders from receipt of LOI/PO till order completion by coordinating with internal stakeholders and customers. The role involves order review, SAP order processing, documentation coordination, delivery tracking, and ensuring timely communication across functions to achieve operational excellence and customer satisfaction.
Key Responsibilities:
- Review LOI/PO received from respective regions and ensure completeness of order-related documents.
- Understand and analyze supporting documents received along with LOI/PO such as PWS, PDS, specification sheets, drawings, and other technical documents.
- Create Finished Goods (FG) codes based on document review and defined code creation guidelines.
- Create Work Orders (WO) / Sales Orders (SO) in SAP as per defined SOPs, ensuring accuracy of mandatory parameters and maintaining data hygiene.
- Coordinate on a day-to-day basis with key stakeholders including Region, Design Team, Procurement, Production Planning, Production, and Clients as per business requirements.
- Facilitate coordination between Design, Quality Control, Region, and Clients for timely approval of required documents after WO release.
- Coordinate with Proposal/Estimation teams whenever required to ensure timely WO creation, revision, and release.
- Share Order Acceptance with customers/regions within defined timelines after receipt of LOI/PO.
- Work closely with Sales Coordinators to support and manage fast-track requirements from regions.
- Track drawing approvals and coordinate with regions for CDD revisions wherever applicable, including maintaining CDD revision tracking records.
- Conduct weekly On-Time Delivery (OTD) reviews along with the Production Planning team.
- Prepare and finalize monthly OTD matrices and share reports with Senior Leadership Team within defined timelines.
- Prepare and maintain daily PMG Matrix data.
- Share daily WO creation status along with challenges/issues with the Site Head for timely resolution.
- Maintain PO/Order tracking sheets and monitor order progress as per PO terms and conditions.
- Follow up with respective stakeholders for document release, PI release for payment, invoice preparation coordination, order hold/cancellation, revisions, and other order-related activities.
- Ensure timely coordination and communication to support smooth order execution and customer satisfaction.
Key Skills & Competencies:
- Strong coordination and stakeholder management skills.
- Good understanding of order management processes and documentation.
- Proficiency in SAP (Sales Order / Work Order processing).
- Ability to manage multiple priorities and ensure timely execution.
- Good analytical skills with attention to detail and data accuracy.
- Strong communication and follow-up skills.
Qualification & Experience:
- B.E/B.Tech Mechanical with 3+ Years Experience in similar role
- Relevant experience in Order Management, Project Coordination, Sales Operations, or Manufacturing Coordination.
- Experience in SAP and manufacturing environment will be preferred.
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1
Traffic Regulation Order (TRO) - Coordinator
Posted 6 days ago
Job Viewed
Job Description
Key Responsibilities
TRO Coordination & Delivery:
+ Support the end-to-end lifecycle of Traffic Regulation Orders (TROs)
+ Coordinate with UK-based teams to ensure compliance and timely delivery
Technical Interpretation:
+ Interpret maps, drawings, and technical highway plans
+ Validate accuracy of TRO inputs
Stakeholder Coordination:
+ Collaborate with engineers, legal teams, and project managers in the UK
+ Support communication and documentation workflows
Documentation & Compliance:
+ Prepare documentation for legal drafting and consultations
+ Maintain accurate records aligned with UK regulations
Process & Quality Assurance:
+ Review TRO documentation for compliance
+ Improve workflows and templates
Operational Support:
+ Coordinate meetings and support TRO Managers
Responsibilities
+ Quality checks of data and drawing outputs;
+ Take ownership of tasks assigned and search for solutions where required;
+ Zeal to grow self and dedication towards working independently/ with minimal guidance where required;
+ Ensure that Health & Safety is embedded into all work practices in line with company policies;
+ Clear communication (verbal and written) with colleagues in India and the UK on all matters - project related technical communication and day-to-day matters;
+ Work within project constraints; such as time, budget and resource; and
+ Attend and contribute in team and project meetings;
+ Complete accurate timesheets by set deadline.
Key Competencies/ Skills
Mandatory Skills
Essential skills
+ Strong ability to read and interpret maps, plans, and technical drawings (desirable not mandatory)
+ Excellent organizational skills with high attention to detail
+ Strong written and verbal communication skills (UK-facing role)
+ Ability to work independently and manage deadlines in a remote/global setup
+ Proficiency in MS Office and digital mapping tools (e.g., GIS platforms) · Candidates from diverse academic backgrounds, including Geography, English, Engineering, Legal or any discipline with strong analytical and communication skills
Qualifications
Qualifications required
+ Diploma/ bachelor's degree
+ Geography / English (Preferred)
Years of experience
Minimum 1.5- 2 years of experience
TRO Coordination & Delivery:
+ Support the end-to-end lifecycle of Traffic Regulation Orders (TROs)
+ Coordinate with UK-based teams to ensure compliance and timely delivery
Technical Interpretation:
+ Interpret maps, drawings, and technical highway plans
+ Validate accuracy of TRO inputs
Stakeholder Coordination:
+ Collaborate with engineers, legal teams, and project managers in the UK
+ Support communication and documentation workflows
Documentation & Compliance:
+ Prepare documentation for legal drafting and consultations
+ Maintain accurate records aligned with UK regulations
Process & Quality Assurance:
+ Review TRO documentation for compliance
+ Improve workflows and templates
Operational Support:
+ Coordinate meetings and support TRO Managers
Responsibilities
+ Quality checks of data and drawing outputs;
+ Take ownership of tasks assigned and search for solutions where required;
+ Zeal to grow self and dedication towards working independently/ with minimal guidance where required;
+ Ensure that Health & Safety is embedded into all work practices in line with company policies;
+ Clear communication (verbal and written) with colleagues in India and the UK on all matters - project related technical communication and day-to-day matters;
+ Work within project constraints; such as time, budget and resource; and
+ Attend and contribute in team and project meetings;
+ Complete accurate timesheets by set deadline.
Key Competencies/ Skills
Mandatory Skills
Essential skills
+ Strong ability to read and interpret maps, plans, and technical drawings (desirable not mandatory)
+ Excellent organizational skills with high attention to detail
+ Strong written and verbal communication skills (UK-facing role)
+ Ability to work independently and manage deadlines in a remote/global setup
+ Proficiency in MS Office and digital mapping tools (e.g., GIS platforms) · Candidates from diverse academic backgrounds, including Geography, English, Engineering, Legal or any discipline with strong analytical and communication skills
Qualifications
Qualifications required
+ Diploma/ bachelor's degree
+ Geography / English (Preferred)
Years of experience
Minimum 1.5- 2 years of experience
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2
Job Description
**Description:**
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Grand Club Manager is responsible to ensure the smooth operation of the hotel's executive floor, including check-in and check-out of guests, as well as the running of the executive floor lounge.
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years Rooms Division work experience as Manager or Assistant Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-MH-Mumbai
**Organization:** Grand Hyatt Mumbai
**Job Level:** Full-time
**Job:** Guest Service Operations
**Req ID:** MUM
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Grand Club Manager is responsible to ensure the smooth operation of the hotel's executive floor, including check-in and check-out of guests, as well as the running of the executive floor lounge.
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years Rooms Division work experience as Manager or Assistant Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-MH-Mumbai
**Organization:** Grand Hyatt Mumbai
**Job Level:** Full-time
**Job:** Guest Service Operations
**Req ID:** MUM
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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3
Job Description
Job Description – Club Manager
Position: Club Manager
Department: Clubs & Hospitality
Location: Club 76, BPTP – Sector 76, Faridabad
Reporting To: Head – Clubs & Hospitality
About the Role
The Club Manager is responsible for the overall operations, administration, revenue generation, member engagement, and service excellence at Club 76. The role ensures seamless functioning of all club facilities while delivering a premium member experience through effective team management, operational efficiency, and adherence to quality and safety standards.
Key Responsibilities
Club Operations
- Oversee the day-to-day operations of the club, ensuring smooth functioning across all departments.
- Ensure high standards of cleanliness, maintenance, safety, and ambiance throughout the club premises.
- Monitor and optimize utilization of club facilities including gym, swimming pool, sports facilities, banquet, restaurant, and recreational areas.
- Develop and implement operational SOPs to enhance efficiency and service quality.
- Ensure compliance with all statutory, health, fire, and safety regulations.
Member Experience & Guest Relations
- Deliver exceptional customer service and create memorable experiences for members and guests.
- Build strong relationships with members by addressing feedback, concerns, and grievances promptly.
- Plan initiatives to improve member satisfaction, retention, and engagement.
- Ensure timely resolution of member complaints while maintaining service excellence standards.
Revenue Generation & Business Development
- Drive revenue through memberships, food & beverage sales, events, banquets, sports activities, and other club services.
- Develop promotional campaigns and member engagement initiatives to increase footfall and revenue.
- Monitor revenue performance against budgets and identify growth opportunities.
- Coordinate with Sales and Marketing teams for membership acquisition and promotional activities.
Events & Activities
- Plan, organize, and execute social, recreational, cultural, and festive events for members.
- Coordinate with internal teams and external vendors for successful event execution.
- Ensure events are delivered within budget while maintaining high-quality standards.
Team Leadership
- Lead, mentor, and manage club operations teams including Front Office, Housekeeping, Food & Beverage, Sports, Engineering, Security, and Maintenance.
- Conduct regular team meetings, performance reviews, and training sessions.
- Foster a culture of accountability, teamwork, and customer-centric service.
Financial Management
- Prepare annual operating budgets and monitor departmental expenses.
- Control operational costs without compromising service quality.
- Review daily revenue reports, occupancy, sales, and financial performance.
- Ensure proper inventory control and asset management.
Vendor & Facility Management
- Manage vendor contracts and service providers.
- Ensure preventive maintenance schedules are implemented for all club equipment and infrastructure.
- Coordinate with Engineering and Maintenance teams for timely repairs and upkeep.
Compliance & Administration
- Ensure compliance with company policies and statutory requirements.
- Maintain operational reports, MIS, audit records, and documentation.
- Support management in implementing strategic initiatives and process improvements.
Desired Candidate Profile
- Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, or a related discipline.
- MBA or Postgraduate qualification in Hospitality Management will be an added advantage.
- 8–12 years of experience in club operations, hospitality, hotels, premium residential clubs, luxury recreation facilities, or member-centric establishments.
- Strong understanding of hospitality operations, member services, food & beverage management, and facility management.
- Experience in revenue management, budgeting, and team leadership.
- Excellent communication, interpersonal, and problem-solving skills.
- Customer-focused with a strong service orientation and leadership mindset.
Key Competencies
- Leadership & Team Management
- Member Relationship Management
- Hospitality & Service Excellence
- Operational Planning & Execution
- Financial & Budget Management
- Event Planning & Coordination
- Vendor & Facility Management
- Conflict Resolution
- Decision Making
- Communication & Stakeholder Management
- Compliance & Risk Management
Key Performance Indicators (KPIs)
- Member Satisfaction Score
- Membership Retention & Growth
- Revenue Achievement vs. Budget
- Event Execution & Member Participation
- Food & Beverage Revenue Performance
- Cost Control & Budget Adherence
- Complaint Resolution Turnaround Time
- Operational Audit Compliance
- Team Productivity & Attrition
- Facility Uptime and Maintenance Compliance
Preferred Industry
Hospitality, Hotels, Premium Residential Clubs, Luxury Clubhouses, Recreation Clubs, Resorts, Real Estate Club Operations, or Lifestyle Management.
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4
Job Description
**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As a Deputy Manager - Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.
Your primary responsibilities include:
· Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
· Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.
· Investigate unapplied payments, rectify them, and ensure proper allocation.
· Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.
· Ensure that client Service Level Agreements (SLA) and timelines are met.
**Required technical and professional expertise**
· Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles.
· Experience in participating and collaborating in team meetings to gather/share information.
· Ability to achieve individual and Business metrics.
· Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
· Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.
· Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives.
· Proven experience to build and utilize reports to analyze pertinent account information.
· Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.
· Working knowledge to identify and implement action plans and process improvements with mentorship.
· Proven experience to build and utilize reports to analyze pertinent account information.
· Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.
· Working knowledge to identify and implement action plans and process improvements with mentorship.
**Preferred technical and professional experience**
· Proficient in MS Office applications and any ERP software as an end-user.
· Ambitious individual who can work under their direction towards agreed targets/goals.
· Ability to work under tight timelines and be part of change management initiatives.
· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
· Enhance technical skills by attending educational workshops, reviewing publications etc.,
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As a Deputy Manager - Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.
Your primary responsibilities include:
· Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
· Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.
· Investigate unapplied payments, rectify them, and ensure proper allocation.
· Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.
· Ensure that client Service Level Agreements (SLA) and timelines are met.
**Required technical and professional expertise**
· Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles.
· Experience in participating and collaborating in team meetings to gather/share information.
· Ability to achieve individual and Business metrics.
· Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
· Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.
· Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives.
· Proven experience to build and utilize reports to analyze pertinent account information.
· Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.
· Working knowledge to identify and implement action plans and process improvements with mentorship.
· Proven experience to build and utilize reports to analyze pertinent account information.
· Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.
· Working knowledge to identify and implement action plans and process improvements with mentorship.
**Preferred technical and professional experience**
· Proficient in MS Office applications and any ERP software as an end-user.
· Ambitious individual who can work under their direction towards agreed targets/goals.
· Ability to work under tight timelines and be part of change management initiatives.
· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
· Enhance technical skills by attending educational workshops, reviewing publications etc.,
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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5
Job Description
Description
Perfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused engineering System Engineering manager to support the fast evolving and expanding Seller Compliance space. The role encompasses managing a support engineering team that is providing support for multiple products and platforms, engineering development support (root cause analysis, code fixes), Customer support self-service (Tools development) and business decision making support (data mining, report generation, scripting). The Support Engineering team comprises of world class engineers with technical skills blending systems and software engineering.
We are looking for a technical manager with experience managing System engineering support team or equivalent and a track record of driving projects to improve software development/business/customer service support-related processes and the technical support experience. A successful candidate will be an experienced technical manager who is willing to take on a challenging space, has a metrics focus, has customer focus and ability to lead multi-functional teams and loves a fast-paced environment. If you fit the profile we would love to talk to you.
Responsibilities include direct management of a team of 8+ support/sysdev engineers, process and service improvements, monitor and improve day-to-day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best-of-class engineering team, and management of resources across teams. The role also involves driving smaller scope development projects and building custom tools.
Basic Qualifications
- 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience
- 5+ years of managing system or software development teams experience
- 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
- Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization
- Experience in managing system or software development teams
- Experience (hands-on) in systems engineering and administrative work in networking, storage systems, and operating systems
- Experience in agile software development methodology
Preferred Qualifications
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
- Experience with AWS platforms, services, and design patterns
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Perfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused engineering System Engineering manager to support the fast evolving and expanding Seller Compliance space. The role encompasses managing a support engineering team that is providing support for multiple products and platforms, engineering development support (root cause analysis, code fixes), Customer support self-service (Tools development) and business decision making support (data mining, report generation, scripting). The Support Engineering team comprises of world class engineers with technical skills blending systems and software engineering.
We are looking for a technical manager with experience managing System engineering support team or equivalent and a track record of driving projects to improve software development/business/customer service support-related processes and the technical support experience. A successful candidate will be an experienced technical manager who is willing to take on a challenging space, has a metrics focus, has customer focus and ability to lead multi-functional teams and loves a fast-paced environment. If you fit the profile we would love to talk to you.
Responsibilities include direct management of a team of 8+ support/sysdev engineers, process and service improvements, monitor and improve day-to-day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best-of-class engineering team, and management of resources across teams. The role also involves driving smaller scope development projects and building custom tools.
Basic Qualifications
- 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience
- 5+ years of managing system or software development teams experience
- 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
- Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization
- Experience in managing system or software development teams
- Experience (hands-on) in systems engineering and administrative work in networking, storage systems, and operating systems
- Experience in agile software development methodology
Preferred Qualifications
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
- Experience with AWS platforms, services, and design patterns
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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6
Assistant Manager - Customer Service and Order Management
Mumbai
ThermoFisher Scientific
Posted 6 days ago
Job Viewed
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
When you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.
**Responsibilities:**
**Revenue attainment:** Support revenue attainment for LSI stock-and-sale businesses comprising chemicals, consumables, Equipment etc. through rigorous back-order management, close coordination with cross-functional teams including Planning & Procurement, GC Manufacturing sites, Channel Management, Commercial team, AR, Warehousing & Distribution team etc.
The Customer Segment would involve lot of Direct and Key Customer Accounts of those businesses.
**Order management:** Oversee the overall process of receipt of customer orders through POs / Web based orders / emails, order validation of Direct Customers ,Key Customers , order entry into SAP and onward execution of the same. Exercise necessary controls w.r.t. backorder hygiene, order completeness, customer promise date, pricing / taxation / related checks etc.
**Customer service:** Oversee the process of customer service & related interfaces with customers including understand customer requirement & expectations and drive fulfillment of the same through effective, timely and ongoing customer communications w.r.t. order acknowledgment, order visibility, shipment visibility, promise dating, special conditions etc. Drive customer engagement programs & differentiated customer services w.r.t. Focus Accounts, Key Accounts, Platinum accounts etc.
**Driving Customer Allegiance Score (Order Fulfillment):** Lead the design & execution of the OF CAS improvement programs for Key Business under LSI for Direct Customers and other Key customers assigned . Act as the Process Champion to drive OF CAS improvement across various businesses in close coordination with other Business Supply Chain Leaders to meet / exceed planned OF CAS scores. Drive Supply chain Strategies for all Customer Service & Order Management related action items in coordination with other Business Supply Chain Leaders to drive transformational change .
**Driving work-flow solutions & productivity** : Oversee effective deployment of work-flow solutions (SAP & non-SAP based) w.r.t. lead management, customer contact center, centralized customer complaints management system (CCMS), web-order portal (WOP) etc. to enhance customer experience & drive productivity.
**Minimum Qualifications / Skills required:**
- Minimum Experience of 3-5 years in relevant positions with above required skills and abilities. Chemical or Bioscience Background preferred, with experience in areas such as Value Stream mapping, PPI, Lean, Six-Sigma methodology
- Graduate /BE (Mechanical/Production) /MBA in operations or Supply Chain is preferred. Relevant certifications in Project Management are plus points.
- Should have strong interpersonal
- Innovative and ability to take challenges
-Extremely good Analytical skills for Network Optimization project activities
- Pay attention to details
- Excellent oral and written communication and coordination skills
- Familiar with SAP ERP operating systems and MS Office
- Some travel is required in connection with managing regional operations
At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer. Apply today .
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
When you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.
**Responsibilities:**
**Revenue attainment:** Support revenue attainment for LSI stock-and-sale businesses comprising chemicals, consumables, Equipment etc. through rigorous back-order management, close coordination with cross-functional teams including Planning & Procurement, GC Manufacturing sites, Channel Management, Commercial team, AR, Warehousing & Distribution team etc.
The Customer Segment would involve lot of Direct and Key Customer Accounts of those businesses.
**Order management:** Oversee the overall process of receipt of customer orders through POs / Web based orders / emails, order validation of Direct Customers ,Key Customers , order entry into SAP and onward execution of the same. Exercise necessary controls w.r.t. backorder hygiene, order completeness, customer promise date, pricing / taxation / related checks etc.
**Customer service:** Oversee the process of customer service & related interfaces with customers including understand customer requirement & expectations and drive fulfillment of the same through effective, timely and ongoing customer communications w.r.t. order acknowledgment, order visibility, shipment visibility, promise dating, special conditions etc. Drive customer engagement programs & differentiated customer services w.r.t. Focus Accounts, Key Accounts, Platinum accounts etc.
**Driving Customer Allegiance Score (Order Fulfillment):** Lead the design & execution of the OF CAS improvement programs for Key Business under LSI for Direct Customers and other Key customers assigned . Act as the Process Champion to drive OF CAS improvement across various businesses in close coordination with other Business Supply Chain Leaders to meet / exceed planned OF CAS scores. Drive Supply chain Strategies for all Customer Service & Order Management related action items in coordination with other Business Supply Chain Leaders to drive transformational change .
**Driving work-flow solutions & productivity** : Oversee effective deployment of work-flow solutions (SAP & non-SAP based) w.r.t. lead management, customer contact center, centralized customer complaints management system (CCMS), web-order portal (WOP) etc. to enhance customer experience & drive productivity.
**Minimum Qualifications / Skills required:**
- Minimum Experience of 3-5 years in relevant positions with above required skills and abilities. Chemical or Bioscience Background preferred, with experience in areas such as Value Stream mapping, PPI, Lean, Six-Sigma methodology
- Graduate /BE (Mechanical/Production) /MBA in operations or Supply Chain is preferred. Relevant certifications in Project Management are plus points.
- Should have strong interpersonal
- Innovative and ability to take challenges
-Extremely good Analytical skills for Network Optimization project activities
- Pay attention to details
- Excellent oral and written communication and coordination skills
- Familiar with SAP ERP operating systems and MS Office
- Some travel is required in connection with managing regional operations
At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer. Apply today .
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
8