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Specialist - Training
Posted 5 days ago
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Job Description
Roles and Responsibilities
Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools.
Utilizes communication skills to accurately understand the education needs and goals of others.
Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning.
Acts as a project lead and mentor to encourage the development of eLearning skills other associates.
Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes.
Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies.
Provides support for existing educational materials, courses, websites, and systems as directed.
Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms.
Understands workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed.
Qualifications
Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers')
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: .
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Job Description
Roles and Responsibilities
Develops new computer-based activities, custom online learning interactions, online courses, and interactive assessments with minimal technical supervision using writing, graphic design, branding, image editing, document formatting, animation, video, audio, eLearning authoring, web, portal, and assessment develop skills and tools.
Utilizes communication skills to accurately understand the education needs and goals of others.
Partners with content experts to select learning strategies, media, implementation methods and evaluation methods that engage employees and promote meaningful learning.
Acts as a project lead and mentor to encourage the development of eLearning skills other associates.
Manages time, resources, and priorities to meet quality standards, project timelines, and learning outcomes.
Utilizes communication, technical and reporting skills to implement and track online materials using a learning management system and related websites technologies.
Provides support for existing educational materials, courses, websites, and systems as directed.
Perform physical preparation of eLearning training including production and maintenance of course materials and evaluations inside the R1 digital platform, the learning management system, and other platforms.
Understands workflow, policies and procedures related to end user role and work with Subject Matter Experts to ensure the most current information is being conveyed.
Qualifications
Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MBA, MCA B.Tech Freshers')
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: .
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Training Specialist, Training Specialist
Posted 5 days ago
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Job Description
Job summary
Training Specialist Job Description
At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.
Trainer Best Behavior
1- Listening to associates and be supportive to managers.
2- Answering requests and always gets back to people.
3- Lead by example, doing what we say and act how we say.
4- Must be approachable.
5- Must exhibit the best behavior while at work.
6- Always be up to date with the latest techniques, tools, and processes.
7- Be right, honest, and be willing to accept mistakes.
8- Be willing to push their limits and accept more responsibilities.
9- Drive in quality & learning related metrics
10- Conducting chime sessions & class room training sessions to the stake holders
Key job responsibilities
Job Responsibilities:
1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.
2. Managing live performance metrices end to end for the assigned territory.
3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
4. Maintaining data and analysis through reports on excel (as per business requirement)
5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.
7. Identifying learning coaches & certifying them.
8. Lead the individual improvement projects to enhance the business performance.
9.Drive Quality & Learning metrics
10.Conducting chime sessions & Class room sessions to the stake holders
A day in the life
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Daily Reporting's and progress updates
- Involve and engage well with mapped LA/LGs for daily L&D activities
Basic Qualifications
- Experience with written and verbal communication and presentation
- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)
Preferred Qualifications
- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Business Analyst Trainee
Posted 5 days ago
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Job Description
Our client, a prominent software development firm, is seeking aspiring Business Analysts to join their trainee program in Visakhapatnam. This is an exceptional opportunity for individuals with strong analytical skills and a keen interest in bridging the gap between business needs and technical solutions. Trainees will learn to gather requirements, analyze business processes, document specifications, and collaborate with development teams to deliver successful software projects. Our client provides comprehensive training, mentorship from experienced Business Analysts, and hands-on project experience. You will develop a deep understanding of the software development lifecycle and agile methodologies. This role is designed for motivated individuals looking to kickstart a career in a dynamic and challenging field. The position is fully remote, offering considerable flexibility.
Key Responsibilities- Assist senior Business Analysts in gathering and documenting business requirements.
- Participate in stakeholder interviews and workshops to elicit information.
- Analyze business processes and identify areas for improvement.
- Create functional specifications, user stories, and use cases.
- Collaborate closely with software developers and QA testers throughout the project lifecycle.
- Support the validation of developed solutions against business requirements.
- Help in creating reports and presentations on project progress and findings.
- Conduct market research and feasibility studies for new features.
- Maintain project documentation and knowledge bases.
- Assist in user acceptance testing (UAT) planning and execution.
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication abilities.
- Ability to understand and translate business needs into technical requirements.
- Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
- Good organizational skills and attention to detail.
- Eagerness to learn about software development processes and methodologies.
- High school diploma or equivalent; a degree in Business, IT, or a related field is advantageous.
- Ability to work effectively in a remote team environment.
- A proactive and curious mindset.
- Prior experience with process modeling tools or diagramming software is a plus.
This trainee program offers comprehensive training in business analysis methodologies, requirements gathering, and software development lifecycle management. Trainees will receive a competitive salary and opportunities for professional growth and development. You will gain practical experience working on diverse software projects with a talented team. Our client provides dedicated mentorship from experienced Business Analysts to guide your career. As a remote role, it offers excellent work-life balance and flexibility. This is an ideal starting point for a rewarding career in business analysis and IT consulting. Opportunities to earn certifications in the field will be supported. The role is based in Visakhapatnam , Andhra Pradesh, with the work performed remotely.
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Junior Business Analyst Trainee
Posted 5 days ago
Job Viewed
Job Description
- Assist in gathering and documenting business requirements from stakeholders.
- Support the creation of process flow diagrams and business models.
- Help in analyzing current business processes and identifying areas for improvement.
- Participate in meetings with clients and internal teams to understand project needs.
- Assist in developing test cases and supporting user acceptance testing (UAT).
- Contribute to the creation of project documentation and reports.
- Learn and apply methodologies for change management.
- Help in identifying risks and issues related to business processes.
- Support project managers in tracking project progress and deliverables.
- Stay updated on industry trends and best practices in business analysis relevant to **Bhubaneswar, Odisha**.
- Bachelor's degree in Business Administration, Information Systems, Finance, or a related field.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A keen interest in business analysis and process improvement.
- Detail-oriented with strong organizational skills.
- Ability to work effectively both independently and as part of a team.
- Eagerness to learn and adapt to new business concepts and technologies.
- Strong interpersonal skills for effective stakeholder engagement.
- Previous internship experience in a business-related role is a plus.
- Comprehensive training program in business analysis.
- Mentorship from experienced business analysts and project managers.
- Exposure to diverse projects and industry best practices.
- Opportunities for professional certification and career growth.
- Competitive stipend and potential for full-time employment.
- A collaborative and supportive work environment.
- Contribution to significant business improvement initiatives.
- Regular feedback and performance development discussions.
- Networking opportunities within the financial services sector.
- Clear learning path and skill acquisition in a growing field.
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Business Analyst Trainee Program
Posted 5 days ago
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Job Description
Reporting Analyst
Role Overview
The Reporting Analyst is responsible for measuring, analysing, and communicating the business value that Mea Platform delivers to our insurance clients. This role transforms raw platform usage data, client operational metrics and Mea operational support data into compelling stories of ROI, efficiency gains, and process improvements that drive renewals, expansions, customer advocacy and operational efficiency for Mea.
Why This Role Exists Now
Scale Challenge: With a rapidly growing client list, we need systematic measurement of client success
ROI Validation: Fact based proof of value to justify renewals and expand usage
Product Insights: Usage data reveals what's working (and what's not) to guide roadmap
Sales Enablement: Quantified results from existing clients drive new business
Operational Excellence: Data-driven insights help improve support and implementation methodologies
Core Responsibilities
1. Client Value Measurement
What:
Design and implement measurement frameworks for each client to track mea's impact
Define KPIs by process: submission intake, underwriting, claims, bordereaux processing
Establish baseline metrics (pre-mea state) and track ongoing performance
Calculate ROI metrics: time savings, cost reduction, capacity improvement, revenue impact
Create client-specific dashboards showing real-time value delivery
Deliverables:
Client Value Scorecards (monthly per client) ROI Calculation Models (custom per client) Executive-ready dashboards (Tableau, PowerBI, or similar)
Quarterly Business Review (QBR) data packages
Annual value realization reports
Success Metrics:
100% of clients have active value measurement frameworks
QBRs include quantified ROI data (not just usage stats)
Client stakeholders can articulate Mea's value in financial terms
Renewal conversations lead with "here's what we delivered" data
2. Data Analysis & Insights (30%)
What:
Analyze platform usage data to identify patterns, trends, and anomalies
Investigate drops in usage or adoption issues
Identify opportunities for clients to expand usage to new workflows
Benchmark performance across clients (anonymized)
Conduct root cause analysis when expected value isn't being realized
Translate technical metrics into business impact
Work with QA team to drive accuracy reporting for clients
Deliverables:
Monthly Usage & Adoption Reports (internal)
Client Health Scorecards (red/yellow/green flags)
Expansion Opportunity Analysis (which clients should get which new features)
Benchmark Reports (how Client A compares to similar implementations)
Ad-hoc analysis requests from Customer Success and Product teams
3. Reporting & Communication
What:
Create executive-ready presentations for client QBRs
Develop case studies with quantified results
Produce internal reports for leadership (customer health, product usage, trends)
Build reusable templates for consistent reporting
Communicate findings to both technical and non-technical audiences
Support sales team with proof points and ROI models
Deliverables:
Quarterly Business Review decks (per client)
Case studies for marketing and sales use
Monthly leadership dashboard (portfolio health)
Client success stories with specific metrics
Sales enablement materials (ROI calculators, comparison charts)
4. Process Improvements & Automation
What:
Automate repetitive reporting tasks
Build self-service dashboards for internal teams
Improve data collection processes with clients
Standardize metrics definitions across clients
Optimize reporting infrastructure and tools
Document best practices for value measurement
Deliverables:
Automated monthly reporting workflows
Self-service analytics portal for CSMs and Account Managers
Standardized metrics dictionary
Data collection process documentation
Reporting SLA and quality standards
Required Qualifications
Insurance Industry Knowledge (Critical)
Must Have:
3-5 years working in a similar role in insurance operations, analytics, or reporting
Deep understanding of insurance workflows: underwriting, claims, finance/accounting
Familiarity with insurance systems (Guidewire, Duck Creek, applied systems, etc.)
Knowledge of insurance KPIs and operational metrics
Understanding of insurance business model and value drivers
Nice to Have:
Experience at multiple carriers (see different operating models)
Exposure to insurance consulting or systems implementations
Background in process improvement or operational excellence
Familiarity with reinsurance operations
Technical Skills (Critical)
Must Have:
Advanced Excel/Google Sheets (pivot tables, complex formulas, data modeling)
SQL for querying databases
Data visualization tools (Tableau, PowerBI, Looker, or similar)
Statistical analysis fundamentals
Understanding of APIs and data integration concepts
Nice to Have:
Python or R for advanced analytics
Experience with BI platforms (Snowflake, BigQuery, etc.)
ETL/data pipeline knowledge
Basic scripting for automation
Analytical Skills (Critical)
Must Have:
Strong quantitative and analytical thinking
Ability to identify patterns and trends in data
Root cause analysis and problem-solving
Translate data into actionable insights
ROI and financial modeling capabilities
Statistical literacy (averages, distributions, correlations, etc.)
Communication Skills (Critical)
Must Have:
Excellent presentation skills
Data storytelling ability (not just showing charts, but explaining "so what?")
Written communication (clear, concise reports and documentation)
Ability to explain technical concepts to non-technical audiences
Comfortable presenting to C-level executives
Personal Attributes
Must Have:
Detail-oriented and quality-focused
Self-starter who doesn't need constant direction
Intellectual curiosity about why data looks the way it does
Customer-centric mindset Collaborative team player
Comfortable with ambiguity and building processes from scratch
Nice to Have:
Experience in startup or high-growth environment
Comfort with rapid change and iteration
Entrepreneurial mindset
Location Bangalore, India
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Fraud Analyst
Posted today
Job Viewed
Job Description
Role : Fraud Analyst
Notice period : Immediate
Total Experience :3 + years
Experience- 1-3 Years of relevant experience in Fraud Detection and Investigations
Shift timings- 07:00 AM to 04:00 PM or 06:00 PM to 03:00 AM (flexibility required)
Location/ Office- Bangalore/ only EGL office or Hyderabad
Nice to have skills- Chargebacks, Claims Processing
JD:
Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns.
• Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence.
• Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.)
• Conduct 360 fraud reviews for the customer’s profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATO’s, P2P Payments, ACH kiting, check kiting, and wire fraud
• Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags
• Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment
• Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing.
• Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation)
• Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures
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Job Description
Location : Indore Noida, Gurgaon, Bangalore, Pune, Hyderabad and Chennai
Experience : 6-12 years
Role - Product Analyst – Cloud Platforms
Role Overview
Business Analyst with an analytical focus supporting day to day business-side product tasks including product strategy, pricing, cost modelling, revenue planning, capacity management, and business case development. Partner with support teams such as finance, marketing and technical teams to drive business objectives and platform growth.
Key Responsibilities
- Build and maintain cost, pricing, and revenue models across product lines
- Manage capacity planning and forecasting to align resource availability with revenue growth and demand projections
- Create business cases, financial projections for new features, services, and initiatives
- Conduct competitive intelligence and market analysis to inform go-to-market strategy
- Develop pricing strategies with ROI, margins, and break-even analysis
- Build dashboards and insights on product performance, adoption, and key metrics
- Partner with cross-functional teams (sales, marketing, engineering, legal, finance)
- Prepare financial reports and strategic analyses for leadership decisions
Required Qualifications
- Advanced proficiency in Excel, PowerPoint (must-have)
- Strong financial modeling and analytical skills
- Experience conducting competitive analysis and market research
- Ability to translate complex data into clear insights and recommendations
- Detail-oriented with strong problem-solving and independent work capability
Preferred Qualifications
- Experience working with AI, cloud platforms and/or infrastructure
- Product management or financial planning background
- Proficiency in automating repetitive tasks using AI agents with accuracy
Success Metrics
- Accurate, timely financial models and forecasts
- Quality and actionable competitive and market intelligence
- Business cases that effectively drive strategic decisions
- Cross-functional team collaboration and partnership
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Job Description
The Microbiologist is responsible for performing microbiological testing of raw materials, finished products, stability, swab, water, and environmental monitoring samples in accordance with approved specifications, test methods, and regulatory requirements.
The role ensures compliance with Good Laboratory Practices (GLP), data integrity requirements, environmental management systems (EMS), and audit readiness while supporting quality assurance through accurate testing, trending, documentation, calibration, and validation activities.
**Job Description**
1.Perform sampling and microbiological analysis of raw materials, finished products, stability samples, swab samples, and other assigned test samples as per approved specifications and test methods.
2.Conduct sampling and microbiological analysis of water samples according to approved schedules and test procedures.
3.Carry out Environmental Monitoring (EM) activities in manufacturing and microbiology areas as per approved monitoring programs.
4.Review and release test results for water, raw materials, finished products, stability samples, swab samples, and other assigned samples in compliance with quality requirements.
5.Review and release Environmental Monitoring results and ensure timely reporting.
6.Monitor and record temperature conditions of microbiological instruments, incubators, refrigerators, and other controlled equipment.
7.Request Reports of Analysis (ROA) and Testing Instruction (TI) sheets required for testing, reporting, and product release activities.
8.Prepare, maintain, and review Environmental Monitoring and Water Trend reports to identify potential quality concerns and ensure continued process control.
9.Review laboratory logbooks, worksheets, records, and associated documentation for completeness, accuracy, and compliance. Coordinate and ensure timely calibration, qualification, and maintenance of laboratory equipment and instruments.
10. Handle microbiological media, cultures, reference strains, and related laboratory materials in accordance with approved procedures.
11.Perform microbial method validation, verification, and method transfer activities as required.
12.Adhere to Good Laboratory Practices (GLP), data integrity requirements, and real-time online documentation practices.
13.Maintain continuous audit readiness and support internal, customer, and regulatory inspections.
14.Maintain high standards of workplace housekeeping through effective implementation of 5S practices, teamwork, and self-discipline. Identify and report environmental aspects and impacts related to workplace activities and contribute to the Environmental Management System (EMS).
Execute additional tasks assigned by the Head of Department (HOD) or Group Leader and ensure their timely completion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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