605 Accenture jobs in India

Job Description

Expressions of Interest - Veteran Careers at Accenture

Accenture Australia is committed to growing our Veteran employee community and furthering Veteran participation in technology & professional services. We know our diversity is at the core of our company value ‘best people’, and that we need to grow and foster Veteran talent at all levels of our business to strengthen our community.   

WHO WE ARE:  

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at ***

THE WORK:   
 

At Accenture, you'll work on something new every day. Whatever your role, you’ll have the opportunity to:   

• Shape the future of business and technology by enhancing customer experiences, developing better services, improving processes and more.   

• Advise global clients on how to thrive in new environments and outmanoeuvre uncertainty.   

• Improve lives through the power of analytics, interactive marketing and mobility services.   

• Experiment with new ways of thinking, out-of-the-box methods and the latest technologies.   

• Push for sustainability by embracing more environment-friendly methods.   

   
See how we help our clients become the next and best versions of themselves in every industry, in every country, each and every day here.   
 

WHY ACCENTURE? 

• Diversity & Inclusion: Join a team that values diverse perspectives and fosters an inclusive workplace.  

• Innovative Culture: Be part of a forward-thinking environment where creativity and collaboration drive success. 

• Career Development: Access world-class training programs and mentorship opportunities to accelerate your career growth. 

• Global Impact: Work on projects that make a difference, helping organisations and communities thrive in a rapidly changing world. 

EXPLORE OUR TEAMS: 

• Technology: Drive digital transformation and leverage cutting-edge technologies to solve complex challenges. 

• Strategy and Consulting: Help clients harness the power of change and reinvent to become the next best version of themselves. 

• Industry X: Use the power of data and digital to help clients reimagine the products they make and how they make them. 

• Operations: Help clients turn the change they see into the impact they want; rethink the way people and organisations perform by harnessing the power of data. 

• Song: The world’s largest tech-powered creative group bringing to life bold ideas with the biggest impact through the unlimited potential of creativity, technology and intelligence.  
   

WHAT WE BELIEVE  
 

This invitation for expressions of interest seeks to encourage participation in the technology and professional services industry for Veterans.  
 

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

We are a WORK180 Endorsed Employer, to see our benefits and policies click here
 

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is an EEO and Affirmative Action Employee of Females/Minorities/Indigenous/Veterans/Individuals with Disabilities. 
 

Within Accenture we have many established Employee Resource Groups, including a Veteran Network to support those currently serving Reservists, ex-service members and their families. We actively support several Ex-Service Organisations. The Network runs Veteran focussed initiatives, community events, upskilling and education support.
 

At Accenture we offer flexible working arrangements, paid parental leave, Assisted Reproductive Technology (ART), community service leave, emergency service leave and paid Australian Defence Force Reserve training leave.

Equal Employment Opportunity Statement for Australia:
 

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day. 
 

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need. 
 

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email *** and cite the relevant Job Number, or contact Veena Lourdes Jayaseelan on +61 ***.
 

 To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

Qualification

.

Locations

Melbourne

Adelaide

Brisbane

Canberra

Perth

Sydney

Additional Information

Equal Employment Opportunity Statement for Australia

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email *** and  cite the relevant Job Number, or contact us on +61 ***.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at ***.

Job Description

Under the guidance of our Innovate Reconciliation Action Plan, Accenture Australia is committed to growing our Aboriginal & Torres Strait Islander (First Nations) employee community and furthering Indigenous participation in technology & professional services. We know our diversity is at the core of our company value ‘best people’, and that we need to grow and foster Indigenous talent at all levels of our business to deepen connection to culture and mob.   

WHO WE ARE:   

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialised skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at ***.   

THE WORK:    

At Accenture, you'll work on something new every day. Whatever your role, you’ll have the opportunity to:   

• Shape the future of business and technology by enhancing customer experiences, developing better services, improving processes and more.   

• Advise global clients on how to thrive in new environments and outmanoeuvre uncertainty.   

• Improve lives through the power of analytics, interactive marketing and mobility services.   

• Experiment with new ways of thinking, out-of-the-box methods and the latest technologies.   

• Push for sustainability by embracing more environment-friendly methods.   

   
See how we help our clients become the next and best versions of themselves in every industry, in every country, each and every day here.   

Qualification

WHY ACCENTURE?  

• Diversity & Inclusion: Join a team that values diverse perspectives and fosters an inclusive workplace. 

• Innovative Culture: Be part of a forward-thinking environment where creativity and collaboration drive success. 

• Career Development: Access world-class training programs and mentorship opportunities to accelerate your career growth. 

• Global Impact: Work on projects that make a difference, helping organizations and communities thrive in a rapidly changing world. 

EXPLORE OUR TEAMS:  

• Technology: Drive digital transformation and leverage cutting-edge technologies to solve complex challenges. 

• Strategy and Consulting: Help clients harness the power of change and reinvent to become the next best version of themselves. 

• Industry X:Use the power of data and digital to help clients reimagine the products they make and how they make them. 

• Operations: Help clients turn the change they see into the impact they want; rethink the way people and organisations perform by harnessing the power of data. 

• Song: The world’s largest tech-powered creative group bringing to life bold ideas with the biggest impact through the unlimited potential of creativity, technology and intelligence.  

WHAT WE BELIEVE  

This invitation for expressions of interest seeks to encourage participation in the technology and professional services industry for  Aboriginal & Torres Strait Islander First Nations people. It aims to meet Accenture’s contractual obligations under various Indigenous Procurement Policies of our clients.   

This position is an equal opportunity measure under the relevant sections of the below State/Territory Acts:  

• Australian Capital Territory – Discrimination Act 1991  

• Queensland – Anti-Discrimination Act 1991  

• South Australia – Equal Opportunity Act 1984   

• Victoria – Equal Opportunity Act 2010  

• Western Australia – Equal Opportunity Act 1984.  

You can read more about our Reconciliation Action Plan here 

We are a WORK180 Endorsed Employer, to see our benefits and policies click here

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.  Accenture is an EEO and Affirmative Action Employee of Females/Minorities/Veterans/Individuals with Disabilities. 

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email *** and cite the relevant Job Number, or contact us on +61 ***.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

#LI-GM

Locations

Melbourne

Adelaide

Brisbane

Canberra

Perth

Sydney

Additional Information

Equal Employment Opportunity Statement for Australia

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email *** and  cite the relevant Job Number, or contact us on +61 ***.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at ***.

Roles and Responsibilities

• Handle customer calls to resolve their queries and concerns.
• Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams to resolve complex customer issues that require escalation.
• Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
• Freshers salary:30k
• Experienced:7.5lks
• CAll
• call
• call

Roles and Responsibilities

• Handle customer calls to resolve their queries and concerns.
• Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams to resolve complex customer issues that require escalation.
• Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
• Freshers salary:30k
• Experienced:7.5lks
• CAll
• call
• call

The opportunity

We’re looking for a Senior Manager in the capacity as a Business Technology leader to support EY clients in driving their transformation agenda by bridging the gap between business needs and technology solutions. They will act as technical experts and advisors driving strategic initiatives including e-transformation.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a Business Consulting domain service offerings.

Your key responsibilities

• Within Business Transformation, Customer & growth competencies, you'll work as part of a high-performing team of problem solvers with extensive consulting and industry experience.
• Lead the implementation of tech solutions (Salesforce, Microsoft Dynamics 365, HubSpot, Kraken, etc), ensuring alignment with business requirements and objectives.
• Collaborate with stakeholders to gather and analyze business requirements, translating them into functional specifications.
• Oversee the integration of tech systems with ERP solutions like SAP, Oracle, NetSuite, and Microsoft Dynamics ERP, ensuring seamless data flow and operational efficiency.
• Design and implement customer experience engagement strategies, including operating model design and process reengineering.
• Develop and execute customer experience strategies that enhance customer satisfaction and loyalty.
• Conduct workshops and training sessions to educate teams on CRM tools and customer experience best practices.
• Monitor project progress, manage risks, and ensure timely delivery of project milestones.
• Provide thought leadership and guidance on industry trends and best practices in customer experience and CRM technologies. Lead clients in achieving operational efficiency, innovative portfolio management strategies, and optimized financial planning structures.
• Experience in transformation consulting or strategic roles within multiple sectors – Government & Infrastructure, Energy and Financial Services.
• Involve in the delivery of projects across the end-to-end project lifecycle, from business case development to project and execution and close-out.
• Conduct in-depth research on trends, regulatory developments, and client behaviours, synthesizing findings to inform strategic recommendations and innovative client solutions.
• Develop data-driven insights and strategic recommendations, supporting presentations that communicate complex information effectively to stakeholders.
• Foster strong client relationships, support communications, and assist in preparing for industry events, positioning the firm as a trusted advisor across the MENA region. Contribute to business development efforts, supporting the firm's expansion.
• Significant opportunities to support in business development activities, creating proposals and participating in solution development thus contributing to organizational revenue and growth.
• Able to work under pressure to meet deadlines, must be able to effectively prioritize projects - align with team’s aspirations.
• Right attitude to understand and align with the organizational goals and priorities. 
• Collaborate with other competencies in consulting and ensure organizational goals and priorities are achieved as a team.

Skills And Attributes for Success

To qualify for the role, you must have:

• A passion for people — our people are our greatest asset. We need you to be able to part of project teams to bring out the best in our people and help them to develop and grow.
• Ability to build exceptional client relationships — our clients are at the centre of what we do. Through the delivery of Business Transformation engagements, you will be responsible for managing key client relationships to make sure that we deliver quality and value.
• Ability to think strategically and to solve complex problems. You will demonstrate strong critical thinking skills focused on developing business solutions, creating logical analysis, assimilating large amounts to complex information, identifying or anticipating issues or challenges.
• Ability to communicate, making complex systems and situations simple to understand. You’ll communication visually, verbally and in written reports.
• Ability to manage projects –we help our client solve their complex technology challenges. You will need good project delivery skills to manage and deliver the projects across our key clients.
• Ability to learn new ideas and capabilities rapidly through self–driven learning and research. You’ll need to be able to assimilate new ideas and information rapidly.
• Business Analysis Skills: Ability to gather, analyze, and document business requirements. Experience in translating business needs into technical specifications
• Good Research Skills exposure to various research tools and ability to conduct deep level of research on specific topics related to the Business Consulting/ Transformation engagements.
• Ability to benchmark client requirements against leading practices and identify client pain points and opportunities.
• Good leadership skills to enhance the relationship with key stakeholders and develop new business opportunities.

To qualify for the role, you must have.

• BE/B-Tech/MBA 
• 10+ years of experience in Business Analyst role, CRM implementation, customer experience strategy, or business consulting.
• Strong grasp of various technologies and platforms including CRM systems (Salesforce, Microsoft Dynamics, Kraken), knowledge of ERP systems (SAP S/4 Hana, Oracle Fusion), etc.
• Experience in technology implementation, data integration, management consulting or strategic roles, focusing on operating model design, advisory models, and client experience transformation.
• Strong research and analytical capabilities
• Strong PowerPoint and presentation skills
• Report writing, Customer handling, Strong interpersonal communication skills.
• Willing to travel onsite on client assignments.
• Willing to work on Sunday to Thursday working week and support MENA timings (11AM – PM), as preferred (supporting Middle East Clients)

What we look for

• A Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries.

What working at EY offers

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world