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Instructional Designer I
Haryana, Uttar Pradesh
American Express
Posted 4 days ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This role is for an Instructional Designer/Developer within the Global Regulatory Learning team. The position is responsible for the end-to-end design, development, and deployment of critical learning solutions that reinforce our culture of conduct, compliance, and risk management. The team focuses on delivering enterprise-wide learning solutions in collaboration with global stakeholders. Key responsibilities include conducting training needs assessments, identifying and analyzing target audiences, and designing, developing, implementing, and evaluating learning programs aligned with regulatory business needs. This role will collaborate closely with a team of instructional designers to support and achieve shared team objectives.
**Required Qualifications:**
+ Minimum three or more years in an Instructional Design role using rapid development tools, including but not limited to: Captivateand Articulate 360 (Storyline).
+ Fluency programming with variables and functions (Advanced Actions preferred).
+ Proficientin Microsoft Office Suiteas well as Adobe Acrobat.
+ Must possess an understanding of instructional design and learning methodologies and principles including course design, development, implementation, and evaluations.
+ Must have experience developing/programming learning materials, e.g., web-based, instructor-led, virtual learning, and knowledge assessments to support colleague learning outcomes.
+ Must have proven experience performing project management activities (management of project SMEs, content, timeline, and budget, as appropriate).
+ Must be results oriented and be able to organize and independently manage various projects simultaneously.
+ Must possessthe ability to effectively communicate and present data analysis, research findings, projects, and recommendations to enhance the enterprise learning program.
+ Must demonstratestrong attention to detail and quality.
+ Must demonstratestrongandeffective leadership skills,as well asthe ability tooperatecomfortably within a complex culture and a global environment.
+ Ability to work effectively with heavy workloads, under tight deadlines and changing priorities.
+ Self-motivated working in a strong virtual team environment.
**Preferred Qualifications:**
+ Experience working with object-oriented programming (HTML, XML, JavaScript, Cascading Style Sheets, etc.).
+ Ability to code communication between the course and the LMS beyond the standard functions in Captivate or Storyline including but not limited to APIs, xAPIs, Question-level Reporting, etc.
+ Experience with SCORM 2004, 1.2 and AICC requirements.
+ Graphic creation expertise with tools such as Photoshop, Illustrator and Snag-it.
+ Expertise with audio and video editing tools such as Audition, Premiere, or After Effects.
+ Accessibility 508/ADA knowledge and experience.
+ Administration experience with Learning Management Systems (LMS).
**Education Requirements:**
+ Minimum 3 years of experience in an instructional design and programming role; or
+ BS or Masters in Instructional Design, Instructional Technology, Adult Education, or related degree preferred.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25011332
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This role is for an Instructional Designer/Developer within the Global Regulatory Learning team. The position is responsible for the end-to-end design, development, and deployment of critical learning solutions that reinforce our culture of conduct, compliance, and risk management. The team focuses on delivering enterprise-wide learning solutions in collaboration with global stakeholders. Key responsibilities include conducting training needs assessments, identifying and analyzing target audiences, and designing, developing, implementing, and evaluating learning programs aligned with regulatory business needs. This role will collaborate closely with a team of instructional designers to support and achieve shared team objectives.
**Required Qualifications:**
+ Minimum three or more years in an Instructional Design role using rapid development tools, including but not limited to: Captivateand Articulate 360 (Storyline).
+ Fluency programming with variables and functions (Advanced Actions preferred).
+ Proficientin Microsoft Office Suiteas well as Adobe Acrobat.
+ Must possess an understanding of instructional design and learning methodologies and principles including course design, development, implementation, and evaluations.
+ Must have experience developing/programming learning materials, e.g., web-based, instructor-led, virtual learning, and knowledge assessments to support colleague learning outcomes.
+ Must have proven experience performing project management activities (management of project SMEs, content, timeline, and budget, as appropriate).
+ Must be results oriented and be able to organize and independently manage various projects simultaneously.
+ Must possessthe ability to effectively communicate and present data analysis, research findings, projects, and recommendations to enhance the enterprise learning program.
+ Must demonstratestrong attention to detail and quality.
+ Must demonstratestrongandeffective leadership skills,as well asthe ability tooperatecomfortably within a complex culture and a global environment.
+ Ability to work effectively with heavy workloads, under tight deadlines and changing priorities.
+ Self-motivated working in a strong virtual team environment.
**Preferred Qualifications:**
+ Experience working with object-oriented programming (HTML, XML, JavaScript, Cascading Style Sheets, etc.).
+ Ability to code communication between the course and the LMS beyond the standard functions in Captivate or Storyline including but not limited to APIs, xAPIs, Question-level Reporting, etc.
+ Experience with SCORM 2004, 1.2 and AICC requirements.
+ Graphic creation expertise with tools such as Photoshop, Illustrator and Snag-it.
+ Expertise with audio and video editing tools such as Audition, Premiere, or After Effects.
+ Accessibility 508/ADA knowledge and experience.
+ Administration experience with Learning Management Systems (LMS).
**Education Requirements:**
+ Minimum 3 years of experience in an instructional design and programming role; or
+ BS or Masters in Instructional Design, Instructional Technology, Adult Education, or related degree preferred.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25011332
This advertiser has chosen not to accept applicants from your region.
0
PE-Maps
Hyderabad, Andhra Pradesh
Cognizant
Posted 7 days ago
Job Viewed
Job Description
**Job Summary**
Join our dynamic team as a PE-Maps specialist where you will leverage your English communication skills to contribute to high-tech projects. This entry-level position offers an exciting opportunity to work in a collaborative office environment during day shifts with no travel required. Your role will be pivotal in driving innovation and efficiency in our processes.
**Responsibilities**
+ Assist in the development and implementation of high-tech mapping solutions to enhance project outcomes.
+ Collaborate with team members to ensure seamless integration of mapping technologies into existing systems.
+ Communicate effectively in English to facilitate clear understanding and collaboration among team members.
+ Analyze project requirements and provide insights to optimize mapping processes.
+ Support the team in troubleshooting and resolving technical issues related to mapping applications.
+ Document processes and solutions to maintain a comprehensive knowledge base for future reference.
+ Participate in team meetings to contribute ideas and feedback for continuous improvement.
+ Ensure compliance with company standards and industry best practices in all mapping activities.
+ Utilize domain knowledge in high-tech to provide innovative solutions and drive project success.
+ Engage in continuous learning to stay updated with the latest advancements in mapping technologies.
+ Provide support in testing and validating mapping solutions to ensure accuracy and reliability.
+ Contribute to the development of user-friendly interfaces for mapping applications.
+ Foster a collaborative work environment by supporting colleagues and sharing knowledge.
**Qualifications**
+ Demonstrate proficiency in English communication to effectively collaborate with team members.
+ Possess a basic understanding of high-tech domain concepts to contribute to innovative solutions.
+ Show willingness to learn and adapt to new technologies and methodologies.
+ Exhibit strong problem-solving skills to address technical challenges effectively.
+ Display attention to detail to ensure accuracy in mapping processes.
+ Have a proactive approach to identifying opportunities for process improvement.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Join our dynamic team as a PE-Maps specialist where you will leverage your English communication skills to contribute to high-tech projects. This entry-level position offers an exciting opportunity to work in a collaborative office environment during day shifts with no travel required. Your role will be pivotal in driving innovation and efficiency in our processes.
**Responsibilities**
+ Assist in the development and implementation of high-tech mapping solutions to enhance project outcomes.
+ Collaborate with team members to ensure seamless integration of mapping technologies into existing systems.
+ Communicate effectively in English to facilitate clear understanding and collaboration among team members.
+ Analyze project requirements and provide insights to optimize mapping processes.
+ Support the team in troubleshooting and resolving technical issues related to mapping applications.
+ Document processes and solutions to maintain a comprehensive knowledge base for future reference.
+ Participate in team meetings to contribute ideas and feedback for continuous improvement.
+ Ensure compliance with company standards and industry best practices in all mapping activities.
+ Utilize domain knowledge in high-tech to provide innovative solutions and drive project success.
+ Engage in continuous learning to stay updated with the latest advancements in mapping technologies.
+ Provide support in testing and validating mapping solutions to ensure accuracy and reliability.
+ Contribute to the development of user-friendly interfaces for mapping applications.
+ Foster a collaborative work environment by supporting colleagues and sharing knowledge.
**Qualifications**
+ Demonstrate proficiency in English communication to effectively collaborate with team members.
+ Possess a basic understanding of high-tech domain concepts to contribute to innovative solutions.
+ Show willingness to learn and adapt to new technologies and methodologies.
+ Exhibit strong problem-solving skills to address technical challenges effectively.
+ Display attention to detail to ensure accuracy in mapping processes.
+ Have a proactive approach to identifying opportunities for process improvement.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Trainer
Hyderabad, Andhra Pradesh
Amazon
Posted 7 days ago
Job Viewed
Job Description
Description
The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Prerequisite: Willing to work Nights / flexible schedules / shifts
· Act as a supervisor for Process Assistants and Ops Ambassadors with new hires
· Deliver Instructor training, observation and coaching to the INFC standard
· Ensure training records are kept up to date through the console
· Ensure IN training materials are kept and delivered against IN standard and provide a positive learning experience
· Use and analyze data on a daily basis to improve NH learning experience
· All tests/ audits are completed and responses are tracked
· Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
· Work with operations on a skill matrix to highlight gaps for critical role training
· Support operations with the delivery of critical role training
· Improve processes from gathering feedback and analyzing data
· Attend meetings when required and provide information required
· Work in partnership with the site PxT partners to improve new hire performance
· Support IN/ Zonal level projects with feedback and improvements
Top Skills to be a Successful Trainer
· Able to work independently and autonomously
· Interpersonal Skills and Composure (networking skills)
· Well-honed communications skills, including presentation skills
· Well-developed observational and analytical skills
· Able to deliver feedback, coaching and deliver training
· Effective time management and team work
· Experience using all MS packages, such as Word, Excel, and Power Point
· Problem Solving
· Fluency in English & Hindi
· Sense of confidentiality
· Instructor experience (internal candidates)
· Process knowledge (internal candidates)
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- 1+ years of manufacturing or customer-facing environment experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Prerequisite: Willing to work Nights / flexible schedules / shifts
· Act as a supervisor for Process Assistants and Ops Ambassadors with new hires
· Deliver Instructor training, observation and coaching to the INFC standard
· Ensure training records are kept up to date through the console
· Ensure IN training materials are kept and delivered against IN standard and provide a positive learning experience
· Use and analyze data on a daily basis to improve NH learning experience
· All tests/ audits are completed and responses are tracked
· Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
· Work with operations on a skill matrix to highlight gaps for critical role training
· Support operations with the delivery of critical role training
· Improve processes from gathering feedback and analyzing data
· Attend meetings when required and provide information required
· Work in partnership with the site PxT partners to improve new hire performance
· Support IN/ Zonal level projects with feedback and improvements
Top Skills to be a Successful Trainer
· Able to work independently and autonomously
· Interpersonal Skills and Composure (networking skills)
· Well-honed communications skills, including presentation skills
· Well-developed observational and analytical skills
· Able to deliver feedback, coaching and deliver training
· Effective time management and team work
· Experience using all MS packages, such as Word, Excel, and Power Point
· Problem Solving
· Fluency in English & Hindi
· Sense of confidentiality
· Instructor experience (internal candidates)
· Process knowledge (internal candidates)
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- 1+ years of manufacturing or customer-facing environment experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
2
Engineering Manager, Real World Journeys, Search
Bengaluru, Karnataka
Google
Posted 8 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree, or equivalent practical experience.
+ 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
+ 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.
**Preferred qualifications:**
+ Master's degree or PhD in Computer Science or related technical field.
+ 5 years of experience with design and architecture, and testing/launching software products.
+ 3 years of experience in a technical leadership role leading project teams and setting technical direction.
+ 3 years of experience working in a changing organization.
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.
With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.
In Google Search, we're reimagining what it means to search for information - any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.
**Responsibilities:**
+ Manage a team of SWEs and offer support with planning, designs, and execution.
+ Mentor/guide team-members with timely feedback and help them grow.
+ Take responsibility for engineering and organizational problems that span multiple teams/components, and lead the team to solve them.
+ Collaborate across multiple teams and functions, driving alignment, prioritization, execution, decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree, or equivalent practical experience.
+ 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
+ 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.
**Preferred qualifications:**
+ Master's degree or PhD in Computer Science or related technical field.
+ 5 years of experience with design and architecture, and testing/launching software products.
+ 3 years of experience in a technical leadership role leading project teams and setting technical direction.
+ 3 years of experience working in a changing organization.
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.
With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.
In Google Search, we're reimagining what it means to search for information - any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.
**Responsibilities:**
+ Manage a team of SWEs and offer support with planning, designs, and execution.
+ Mentor/guide team-members with timely feedback and help them grow.
+ Take responsibility for engineering and organizational problems that span multiple teams/components, and lead the team to solve them.
+ Collaborate across multiple teams and functions, driving alignment, prioritization, execution, decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
3
PE-Maps
Hyderabad, Andhra Pradesh
Cognizant
Posted 8 days ago
Job Viewed
Job Description
**Job Summary**
The PE-Maps role is designed for individuals with a foundational understanding of the Hi-Tech domain and proficiency in English communication. This entry-level position offers an opportunity to work in a dynamic office environment during day shifts contributing to projects that drive technological advancements. The role does not require travel allowing for a stable work-life balance.
**Responsibilities**
+ Assist in the development and implementation of technology solutions within the Hi-Tech domain.
+ Collaborate with team members to ensure project goals are met efficiently.
+ Communicate effectively with colleagues and stakeholders to facilitate project progress.
+ Analyze data and provide insights to support decision-making processes.
+ Participate in meetings and contribute ideas to enhance project outcomes.
+ Support the maintenance and troubleshooting of existing systems.
+ Document processes and procedures to ensure knowledge sharing and continuity.
+ Engage in continuous learning to stay updated with industry trends and technologies.
+ Provide feedback on project deliverables to ensure quality standards are met.
+ Work closely with senior team members to gain hands-on experience and knowledge.
+ Contribute to the development of innovative solutions that benefit the company and society.
+ Ensure adherence to company policies and procedures in all tasks.
+ Demonstrate a proactive approach to problem-solving and task management.
**Qualifications**
+ Possess strong English communication skills to facilitate effective collaboration.
+ Have a basic understanding of the Hi-Tech domain with a willingness to learn more.
+ Show enthusiasm for technology and its applications in real-world scenarios.
+ Exhibit strong analytical skills to interpret data and provide actionable insights.
+ Demonstrate the ability to work well in a team-oriented environment.
+ Display a proactive attitude towards learning and professional development.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
The PE-Maps role is designed for individuals with a foundational understanding of the Hi-Tech domain and proficiency in English communication. This entry-level position offers an opportunity to work in a dynamic office environment during day shifts contributing to projects that drive technological advancements. The role does not require travel allowing for a stable work-life balance.
**Responsibilities**
+ Assist in the development and implementation of technology solutions within the Hi-Tech domain.
+ Collaborate with team members to ensure project goals are met efficiently.
+ Communicate effectively with colleagues and stakeholders to facilitate project progress.
+ Analyze data and provide insights to support decision-making processes.
+ Participate in meetings and contribute ideas to enhance project outcomes.
+ Support the maintenance and troubleshooting of existing systems.
+ Document processes and procedures to ensure knowledge sharing and continuity.
+ Engage in continuous learning to stay updated with industry trends and technologies.
+ Provide feedback on project deliverables to ensure quality standards are met.
+ Work closely with senior team members to gain hands-on experience and knowledge.
+ Contribute to the development of innovative solutions that benefit the company and society.
+ Ensure adherence to company policies and procedures in all tasks.
+ Demonstrate a proactive approach to problem-solving and task management.
**Qualifications**
+ Possess strong English communication skills to facilitate effective collaboration.
+ Have a basic understanding of the Hi-Tech domain with a willingness to learn more.
+ Show enthusiasm for technology and its applications in real-world scenarios.
+ Exhibit strong analytical skills to interpret data and provide actionable insights.
+ Demonstrate the ability to work well in a team-oriented environment.
+ Display a proactive attitude towards learning and professional development.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
4
PE-Maps
Hyderabad, Andhra Pradesh
Cognizant
Posted 8 days ago
Job Viewed
Job Description
**Job Summary**
The PE-Maps role is designed for individuals with a foundational understanding of the Hi-Tech domain and proficiency in English communication. This entry-level position offers an opportunity to work in a dynamic office environment during day shifts contributing to projects that drive technological advancements. The role does not require travel allowing for a stable work-life balance.
**Responsibilities**
+ Assist in the development and implementation of technology solutions within the Hi-Tech domain.
+ Collaborate with team members to ensure project goals are met efficiently.
+ Communicate effectively with colleagues and stakeholders to facilitate project progress.
+ Analyze data and provide insights to support decision-making processes.
+ Participate in meetings and contribute ideas to enhance project outcomes.
+ Support the maintenance and troubleshooting of existing systems.
+ Document processes and procedures to ensure knowledge sharing and continuity.
+ Engage in continuous learning to stay updated with industry trends and technologies.
+ Provide feedback on project deliverables to ensure quality standards are met.
+ Work closely with senior team members to gain hands-on experience and knowledge.
+ Contribute to the development of innovative solutions that benefit the company and society.
+ Ensure adherence to company policies and procedures in all tasks.
+ Demonstrate a proactive approach to problem-solving and task management.
**Qualifications**
+ Possess strong English communication skills to facilitate effective collaboration.
+ Have a basic understanding of the Hi-Tech domain with a willingness to learn more.
+ Show enthusiasm for technology and its applications in real-world scenarios.
+ Exhibit strong analytical skills to interpret data and provide actionable insights.
+ Demonstrate the ability to work well in a team-oriented environment.
+ Display a proactive attitude towards learning and professional development.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
The PE-Maps role is designed for individuals with a foundational understanding of the Hi-Tech domain and proficiency in English communication. This entry-level position offers an opportunity to work in a dynamic office environment during day shifts contributing to projects that drive technological advancements. The role does not require travel allowing for a stable work-life balance.
**Responsibilities**
+ Assist in the development and implementation of technology solutions within the Hi-Tech domain.
+ Collaborate with team members to ensure project goals are met efficiently.
+ Communicate effectively with colleagues and stakeholders to facilitate project progress.
+ Analyze data and provide insights to support decision-making processes.
+ Participate in meetings and contribute ideas to enhance project outcomes.
+ Support the maintenance and troubleshooting of existing systems.
+ Document processes and procedures to ensure knowledge sharing and continuity.
+ Engage in continuous learning to stay updated with industry trends and technologies.
+ Provide feedback on project deliverables to ensure quality standards are met.
+ Work closely with senior team members to gain hands-on experience and knowledge.
+ Contribute to the development of innovative solutions that benefit the company and society.
+ Ensure adherence to company policies and procedures in all tasks.
+ Demonstrate a proactive approach to problem-solving and task management.
**Qualifications**
+ Possess strong English communication skills to facilitate effective collaboration.
+ Have a basic understanding of the Hi-Tech domain with a willingness to learn more.
+ Show enthusiasm for technology and its applications in real-world scenarios.
+ Exhibit strong analytical skills to interpret data and provide actionable insights.
+ Demonstrate the ability to work well in a team-oriented environment.
+ Display a proactive attitude towards learning and professional development.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
5
Digital Training Manager
Bengaluru, Karnataka
Takeda Pharmaceuticals
Posted 9 days ago
Job Viewed
Job Description
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**_OBJECTIVES/PURPOSE_**
+ The Training Manager is responsible for designing, developing, and implementing innovative training programs that support Takeda's business priorities, such as for example implementation of ERP systems and other digital tools. This role will be driving training activities such as developing comprehensive training materials, conduct training sessions, and facilitating multi-time zone working sessions.
+ This role is crucial for ensuring smooth onboarding of new sites and maintaining system readiness. Duties will include overseeing the application of training best practices to the assigned projects across the full training lifecycle, including for example, needs analysis, training materials design, development, delivery, evaluation feedback and continuous improvement
+ This role will leverage modern instructional design methodologies and digital platforms to ensure impactful learning experiences across the global organization.
+ The manager will collaborate with cross-functional teams to align training initiatives with strategic goals and compliance standards, fostering a culture of continuous learning and improvement.
**_ACCOUNTABILITIES_** ( _Describe the primary duties and responsibilities of the job. Include only the essential functions of the job. Approximately 5 - 10 bulleted task statements should be identified)._
+ **Training Curriculum Development:** Design and develop comprehensive training curricula to support software usage and system processes or implementation of other digital tools, ensuring alignment with business objectives and compliance requirements.
+ **Digital Training Implementation:** Lead the execution of training programs using digital platforms, incorporating multimedia-rich content and interactive methodologies.
+ **Cross-Functional Collaboration:** Work closely with DD&T, HR, and business teams to identify training needs and develop strategies to address them effectively.
+ **Training Evaluation and Improvement:** Monitor training effectiveness through KPIs and feedback, implementing continuous improvement initiatives to enhance learning outcomes.
+ **Compliance and Quality Assurance:** Ensure all training materials meet regulatory standards and quality benchmarks, partnering with Subject Matter Experts to address compliance-related training needs.
+ **Global Training Delivery:** Facilitate training sessions across multiple time zones, providing support and guidance to local trainers and ensuring consistent delivery quality.
**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**
**Education**
+ Bachelor's degree in a relevant field (e.g., Training, IS, HR with an L&D Specialization) is required.
+ Advanced English proficiency
**Experience**
+ Minimum 6 years of experience in training, preferably within digital or technology-driven functions.
+ Proven experience in developing and delivering training programs across multiple platforms and formats.
+ Expertise in training development for digital products, systems, and/or applications.
+ Hands-on experience with systems like GLIMS, Labware, or Moda is highly preferred.
+ Extensive experience in facilitating training for global audiences, considering cultural differences and multi-time zone environments.
**Technical Skills**
+ Proficient in using learning management systems and tools to develop and track training initiatives.
+ Strong technical aptitude with the ability to quickly learn new project systems, tools, and applications.
+ Competence in developing engaging training materials (text and design) using modern design applications.
**Behavioural Competencies**
+ Excellent communication and interpersonal skills with the ability to build strong relationships with global stakeholders.
+ Strong organizational and time-management abilities, ensuring timely execution of deliverables.
+ Self-motivated and adaptable, open to innovative and new working methodologies.
+ Ability to work effectively both independently and collaboratively within multicultural teams.
+ Demonstrated capability to manage multiple training programs concurrently with a strong focus on user needs.
**Locations**
IND - Bengaluru
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Description**
**_OBJECTIVES/PURPOSE_**
+ The Training Manager is responsible for designing, developing, and implementing innovative training programs that support Takeda's business priorities, such as for example implementation of ERP systems and other digital tools. This role will be driving training activities such as developing comprehensive training materials, conduct training sessions, and facilitating multi-time zone working sessions.
+ This role is crucial for ensuring smooth onboarding of new sites and maintaining system readiness. Duties will include overseeing the application of training best practices to the assigned projects across the full training lifecycle, including for example, needs analysis, training materials design, development, delivery, evaluation feedback and continuous improvement
+ This role will leverage modern instructional design methodologies and digital platforms to ensure impactful learning experiences across the global organization.
+ The manager will collaborate with cross-functional teams to align training initiatives with strategic goals and compliance standards, fostering a culture of continuous learning and improvement.
**_ACCOUNTABILITIES_** ( _Describe the primary duties and responsibilities of the job. Include only the essential functions of the job. Approximately 5 - 10 bulleted task statements should be identified)._
+ **Training Curriculum Development:** Design and develop comprehensive training curricula to support software usage and system processes or implementation of other digital tools, ensuring alignment with business objectives and compliance requirements.
+ **Digital Training Implementation:** Lead the execution of training programs using digital platforms, incorporating multimedia-rich content and interactive methodologies.
+ **Cross-Functional Collaboration:** Work closely with DD&T, HR, and business teams to identify training needs and develop strategies to address them effectively.
+ **Training Evaluation and Improvement:** Monitor training effectiveness through KPIs and feedback, implementing continuous improvement initiatives to enhance learning outcomes.
+ **Compliance and Quality Assurance:** Ensure all training materials meet regulatory standards and quality benchmarks, partnering with Subject Matter Experts to address compliance-related training needs.
+ **Global Training Delivery:** Facilitate training sessions across multiple time zones, providing support and guidance to local trainers and ensuring consistent delivery quality.
**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**
**Education**
+ Bachelor's degree in a relevant field (e.g., Training, IS, HR with an L&D Specialization) is required.
+ Advanced English proficiency
**Experience**
+ Minimum 6 years of experience in training, preferably within digital or technology-driven functions.
+ Proven experience in developing and delivering training programs across multiple platforms and formats.
+ Expertise in training development for digital products, systems, and/or applications.
+ Hands-on experience with systems like GLIMS, Labware, or Moda is highly preferred.
+ Extensive experience in facilitating training for global audiences, considering cultural differences and multi-time zone environments.
**Technical Skills**
+ Proficient in using learning management systems and tools to develop and track training initiatives.
+ Strong technical aptitude with the ability to quickly learn new project systems, tools, and applications.
+ Competence in developing engaging training materials (text and design) using modern design applications.
**Behavioural Competencies**
+ Excellent communication and interpersonal skills with the ability to build strong relationships with global stakeholders.
+ Strong organizational and time-management abilities, ensuring timely execution of deliverables.
+ Self-motivated and adaptable, open to innovative and new working methodologies.
+ Ability to work effectively both independently and collaboratively within multicultural teams.
+ Demonstrated capability to manage multiple training programs concurrently with a strong focus on user needs.
**Locations**
IND - Bengaluru
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
This advertiser has chosen not to accept applicants from your region.
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6
Trainer II
Mumbai, Maharashtra
Concentrix
Posted 9 days ago
Job Viewed
Job Description
Job Title:
Trainer II
Job Description
The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and Key Responsibilities:**
+ Deliver product training for a Banking Mutual fund(Voice and Non voice)
+ Design training curriculum using inputs from Operations, Quality & Clients.
+ Knowledge management for the process.
+ Keep up to date with product / process knowledge.
+ Accountability for 0 - 30 days batch performance.
+ Attend TTT conducted by clients.
+ Conduct PKT and process refreshers on the floor.
+ Bridge gaps in product, process, language, comprehension, and cultural aspects of the LOB
+ Represent Concentrix on client calls and internal/external calibrations
+ Work closely with OPS and Quality teams to design and execute action plans
+ Responsible as per defined monthly/quarterly/yearly training scorecards and PLA
+ Responsible to manage the training throughput and performance
+ Create, manage and update the training content for respective LOB's on different tools
+ Manage/create process SOP's and training refresher
+ Manage training MIS for new hire batches and other training related work
+ Contribute to process improvement ideation and initiatives
+ Responsible for all risk management and compliance activities as applicable
**Key skills & knowledge:**
+ Experience in customer care for a Banking/Mutual Fund (Voice & Non voice )
+ Good facilitation skills
+ Should be a Team player
+ Understanding of the ADDIE model will be an added advantage
+ Languages - English and Hindi (preferred).
+ 5 days working and should be open for rotational offs.
+ Good MS Office skills.
+ Experience in preparing TNI & TNA.
**Education: -**
+ Graduate in any discipline
Disclaimer:-
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Mumbai - Malad West Paradigm Towers Mindspace
Language Requirements:
Time Type:
Full time2025-08-10
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Trainer II
Job Description
The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and Key Responsibilities:**
+ Deliver product training for a Banking Mutual fund(Voice and Non voice)
+ Design training curriculum using inputs from Operations, Quality & Clients.
+ Knowledge management for the process.
+ Keep up to date with product / process knowledge.
+ Accountability for 0 - 30 days batch performance.
+ Attend TTT conducted by clients.
+ Conduct PKT and process refreshers on the floor.
+ Bridge gaps in product, process, language, comprehension, and cultural aspects of the LOB
+ Represent Concentrix on client calls and internal/external calibrations
+ Work closely with OPS and Quality teams to design and execute action plans
+ Responsible as per defined monthly/quarterly/yearly training scorecards and PLA
+ Responsible to manage the training throughput and performance
+ Create, manage and update the training content for respective LOB's on different tools
+ Manage/create process SOP's and training refresher
+ Manage training MIS for new hire batches and other training related work
+ Contribute to process improvement ideation and initiatives
+ Responsible for all risk management and compliance activities as applicable
**Key skills & knowledge:**
+ Experience in customer care for a Banking/Mutual Fund (Voice & Non voice )
+ Good facilitation skills
+ Should be a Team player
+ Understanding of the ADDIE model will be an added advantage
+ Languages - English and Hindi (preferred).
+ 5 days working and should be open for rotational offs.
+ Good MS Office skills.
+ Experience in preparing TNI & TNA.
**Education: -**
+ Graduate in any discipline
Disclaimer:-
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Mumbai - Malad West Paradigm Towers Mindspace
Language Requirements:
Time Type:
Full time2025-08-10
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
7
Manager - Learning Technology
Gurugram, Uttar Pradesh
United Airlines
Posted 10 days ago
Job Viewed
Job Description
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!
**Job overview and responsibilities**
The primary responsibility of this position is to provide the necessary support and leadership to the Global Learning and Talent Technology teams on administration, maintenance, and support of the related systems. The core goal is to create an organization to support the needs of the Global Learning and Talent Technology team. The employee in this position will also lead a team that provides the administrative, coordination, and other tasks as required. The employee in this position interacts with the various teams within Global Learning, front line team, business clients, other HR groups, and training professionals in other divisions. This role is primarily focused on leading the work for qualification systems for AO training systems administration, set up Learning Management System (LMS), India Knowledge Center (IKC) facilitation and training, and other related systems.
+ Enables deployment of new systems and qualifications by analyzing established criteria to identify gaps in employees' training and experience
+ Works in conjunction with internal subject matter experts and/or vendors to provide technology standards
+ Manages the IKC training needs coordinating with the Global learning strategy team, Cornerstone learning team (Takeoff Learning) and others (occasional facilitation for key learning initiatives)
+ Manage and coordinate team workload
+ Learns system functions, connections, dependencies and methodologies and:
+ Solves problems during deployments and irregularities
+ Ideates improvements, growth, and new features
+ Advocates for the best-possible user experience
+ Educates stakeholders on system use, limits and functionality
**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.**
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree
+ 7+ years in a learning administration
+ People Management experience
+ Experience working or managing multiple systems
+ Exposure to Learning Management Systems, training program management and other technologies
+ Experience managing teams
+ Proficient using Microsoft Office
+ Strong presentation skills
+ Strong planning and organizational skills
+ Ability to problem solve and provide solutions at first point of contact
+ Strong Excel skills
+ Customer focus with commitment to serve and delight customers
+ Team player able to drive results in a performance-based environment
+ Mutual respect and collaboration in working relationships
+ Analytical thinking
+ Problem solving
+ Work well within a team
+ Project/Process management
+ Must be legally authorized to work in India for any employer without sponsorship
+ Must be fluent in English (written and spoken)
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Strong technical skills and functional skills
+ Airline experience
+ Cornerstone LMS experience preferred
+ Experience working in an offshore shared services team or working with international teams
+ Smartsheet experience
+ Cornerstone or comparable learning management systems
+ Other systems experience around training or related to training
Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!
**Job overview and responsibilities**
The primary responsibility of this position is to provide the necessary support and leadership to the Global Learning and Talent Technology teams on administration, maintenance, and support of the related systems. The core goal is to create an organization to support the needs of the Global Learning and Talent Technology team. The employee in this position will also lead a team that provides the administrative, coordination, and other tasks as required. The employee in this position interacts with the various teams within Global Learning, front line team, business clients, other HR groups, and training professionals in other divisions. This role is primarily focused on leading the work for qualification systems for AO training systems administration, set up Learning Management System (LMS), India Knowledge Center (IKC) facilitation and training, and other related systems.
+ Enables deployment of new systems and qualifications by analyzing established criteria to identify gaps in employees' training and experience
+ Works in conjunction with internal subject matter experts and/or vendors to provide technology standards
+ Manages the IKC training needs coordinating with the Global learning strategy team, Cornerstone learning team (Takeoff Learning) and others (occasional facilitation for key learning initiatives)
+ Manage and coordinate team workload
+ Learns system functions, connections, dependencies and methodologies and:
+ Solves problems during deployments and irregularities
+ Ideates improvements, growth, and new features
+ Advocates for the best-possible user experience
+ Educates stakeholders on system use, limits and functionality
**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.**
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree
+ 7+ years in a learning administration
+ People Management experience
+ Experience working or managing multiple systems
+ Exposure to Learning Management Systems, training program management and other technologies
+ Experience managing teams
+ Proficient using Microsoft Office
+ Strong presentation skills
+ Strong planning and organizational skills
+ Ability to problem solve and provide solutions at first point of contact
+ Strong Excel skills
+ Customer focus with commitment to serve and delight customers
+ Team player able to drive results in a performance-based environment
+ Mutual respect and collaboration in working relationships
+ Analytical thinking
+ Problem solving
+ Work well within a team
+ Project/Process management
+ Must be legally authorized to work in India for any employer without sponsorship
+ Must be fluent in English (written and spoken)
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Strong technical skills and functional skills
+ Airline experience
+ Cornerstone LMS experience preferred
+ Experience working in an offshore shared services team or working with international teams
+ Smartsheet experience
+ Cornerstone or comparable learning management systems
+ Other systems experience around training or related to training
This advertiser has chosen not to accept applicants from your region.
8
Trainer
Noida, Uttar Pradesh
UnitedHealth Group
Posted 10 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Job Summary:** Optum is seeking a highly skilled, experienced and knowledgeable ED (Ambulatory and Acute) Coding Trainer to lead training initiatives for coding professionals. The ideal candidate will be responsible for training and mentoring coding staff in accurate and compliant emergency department coding practices, ensuring adherence to current guidelines, payer-specific requirements, and regulatory standards.
**Primary Responsibilities:**
+ Create and deliver comprehensive training programs for outpatient coding professionals, covering CPT, ICD-10-CM, HCPCS, NCCI edits, and payer-specific guidelines
+ Stay conversant with changes in coding guidelines (CMS, AMA, AHA, ACEP guidelines) and integrate them into training materials and team communication.
+ Prepare training content, SOPs, reference guides, and maintain accurate training records.
+ Provide one-on-one coaching and group instruction on CPT, ICD-10-CM, and HCPCS coding for emergency services.
+ Responsible for new transitions, tracking coding performance through audits, quality reviews, providing constructive feedback and guidance.
+ Support coders with complex case resolution, documentation improvement education, and coding clarification
+ Collaborate with coding leadership to implement training strategies based on audit outcomes and performance metrics.
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so.
#NTRQ
**Required Qualifications:**
+ AAPC or AHIMA Certification: CPC, COC, CCS
+ Additional certifications such as CEDC (Certified Emergency Department Coder)
+ 8+ years of hands-on outpatient ED medical coding experience, with at least 4-5 years in training, mentoring or quality role
+ Solid knowledge of US healthcare RCM system
**Skills**
+ Familiarity with EMR/EHR, compliance standards, auditing platforms
+ Excellent attention to detail and accuracy in coding and documentation
+ Effective communication skills for provider interactions, strong analytical skill, presentation skill
+ Ability to work independently and meet tight deadline
**Preferred Qualification:**
+ Bachelor's degree in health information management, life science or a related field
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
**Job Summary:** Optum is seeking a highly skilled, experienced and knowledgeable ED (Ambulatory and Acute) Coding Trainer to lead training initiatives for coding professionals. The ideal candidate will be responsible for training and mentoring coding staff in accurate and compliant emergency department coding practices, ensuring adherence to current guidelines, payer-specific requirements, and regulatory standards.
**Primary Responsibilities:**
+ Create and deliver comprehensive training programs for outpatient coding professionals, covering CPT, ICD-10-CM, HCPCS, NCCI edits, and payer-specific guidelines
+ Stay conversant with changes in coding guidelines (CMS, AMA, AHA, ACEP guidelines) and integrate them into training materials and team communication.
+ Prepare training content, SOPs, reference guides, and maintain accurate training records.
+ Provide one-on-one coaching and group instruction on CPT, ICD-10-CM, and HCPCS coding for emergency services.
+ Responsible for new transitions, tracking coding performance through audits, quality reviews, providing constructive feedback and guidance.
+ Support coders with complex case resolution, documentation improvement education, and coding clarification
+ Collaborate with coding leadership to implement training strategies based on audit outcomes and performance metrics.
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so.
#NTRQ
**Required Qualifications:**
+ AAPC or AHIMA Certification: CPC, COC, CCS
+ Additional certifications such as CEDC (Certified Emergency Department Coder)
+ 8+ years of hands-on outpatient ED medical coding experience, with at least 4-5 years in training, mentoring or quality role
+ Solid knowledge of US healthcare RCM system
**Skills**
+ Familiarity with EMR/EHR, compliance standards, auditing platforms
+ Excellent attention to detail and accuracy in coding and documentation
+ Effective communication skills for provider interactions, strong analytical skill, presentation skill
+ Ability to work independently and meet tight deadline
**Preferred Qualification:**
+ Bachelor's degree in health information management, life science or a related field
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
This advertiser has chosen not to accept applicants from your region.
9