What Jobs are available for Retail in India?

Orion Mall, Rajajinagar

Phoenix Mall of Asia, Yelahanka

Nexus Mall, Koramangala

The Retail Store Manager is responsible for the daily operations and overall performance of the retail store. This role ensures high levels of customer satisfaction, staff development, and operational excellence while achieving sales and profitability goals. The ideal candidate is a dynamic leader with strong organizational and communication skills, a passion for retail, and the ability to motivate a team.

• Sales & Customer Service
• Drive store sales to meet or exceed targets.
• Deliver excellent customer service and resolve customer issues effectively.
• Implement in-store marketing strategies and promotional events.
• Staff Management
• Recruit, train, and supervise store staff.
• Schedule staff shifts to ensure adequate coverage.
• Conduct regular performance reviews and provide coaching.
• Operations & Inventory
• Oversee daily operations including opening/closing procedures.
• Monitor stock levels and manage inventory ordering, receiving, and loss prevention.
• Ensure compliance with health and safety standards.
• Financial Management
• Manage store budgets and control expenses.
• Review financial statements, sales reports, and KPIs.
• Make data-driven decisions to improve profitability.
• Visual Merchandising
• Maintain high visual merchandising standards in alignment with brand guidelines.
• Ensure the store is clean, organized, and appealing to customers.

• High school diploma or equivalent (Bachelors degree preferred).
• 3+ years of retail management experience, preferably in a supervisory role.
• Strong leadership and interpersonal skills.
• Excellent communication, organizational, and problem-solving abilities.
• Proficient with point-of-sale (POS) systems and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.

• Leadership and team development
• Sales and goal orientation
• Customer focus
• Attention to detail
• Decision-making and conflict resolution
• Adaptability in a fast-paced environment

We are seeking a highly motivated and experienced Retail Store Operations Manager to lead daily store operations, ensure outstanding customer experience, drive store profitability, and implement best practices across store teams. The ideal candidate should have strong leadership, operational, and people management skills within a retail environment.

• Oversee day-to-day operations of the retail store(s), ensuring seamless execution and adherence to SOPs.
• Monitor and manage store KPIs including sales, shrinkage, footfall conversion, ATV (Average Transaction Value), and UPT (Units Per Transaction).
• Ensure effective stock management, replenishment, and visual merchandising as per brand guidelines.

• Lead, train, and motivate store staff to achieve performance and customer service goals.
• Drive accountability and performance through regular reviews, coaching, and feedback sessions.
• Create a culture of excellence and continuous improvement within the team.

• Ensure the highest levels of customer satisfaction through staff training and process improvement.
• Handle escalated customer issues and ensure timely resolution.
• Implement CRM initiatives and loyalty program strategies effectively.

• Ensure compliance with company policies, health & safety regulations, and statutory requirements.
• Audit stores regularly to ensure standards in cleanliness, merchandising, and operational readiness.

• Analyze sales trends, inventory health, and customer feedback to propose actionable improvements.
• Prepare daily, weekly, and monthly performance reports and present them to management.

• Experience: Minimum 58 years in retail store operations, with at least 2 years in a leadership/managerial role.
• Education: Bachelor's degree in Business Administration, Retail Management, or related field. MBA is a plus.
• Skills:
• Strong leadership and team-building capabilities.
• Excellent communication and interpersonal skills.
• Proficient in POS systems, MS Excel, and retail management software.
• Analytical mindset with a data-driven approach to problem-solving.
• Ability to work in a fast-paced, customer-centric environment.

Company Overview

Reliance Retail is India's leading and most dynamic retailer, offering a comprehensive omni-channel presence through integrated store concepts, digital, and new commerce platforms. Since its inception in 2006, the company has excelled in delivering outstanding value, high-quality products, and unparalleled shopping experiences to over 193 million loyal customers across various sectors like Consumer Electronics, Fashion & Lifestyle, and Grocery. Headquartered in Mumbai, we operate more than 15,000 stores nationwide, making us the largest store network in India.

Job Overview

We are seeking a Retail Store Manager for our senior-level position at Reliance Retail. This is a full-time role located in Bhabhua, Gaya, Araria, Jahanabad, Madhepura, and Bhagalpur. The successful candidate will oversee daily store operations, focusing on maximizing profitability and ensuring excellent customer service. The role requires a strategic mindset to drive store growth and efficiency, as well as managing staff effectively in a dynamic retail environment.

Qualifications and Skills

• A proven track record in store management or retail operations, particularly in retail grocery and fashion sectors, to efficiently manage the day-to-day activities of the store.
• Strong skills in warehouse operations and food and beverage operations to optimize inventory levels and ensure high-quality product offerings.
• Experience in P&L management to analyze financial performance, set budgets, and strategize on profit enhancement while controlling costs.
• Thorough understanding of loss prevention techniques to safeguard store assets and maintain financial integrity.
• Excellent leadership abilities to cultivate a high-performing team environment and motivate staff to achieve sales and operational targets.
• Proficient in employing technology solutions to streamline operations and enhance the customer experience.
• Ability to implement strategic initiatives and partnerships to boost store competencies and product offerings.
• Must have strong communication and interpersonal skills to liaise effectively with customers, suppliers, and internal teams.

Roles and Responsibilities

• Oversee all aspects of store operations, including sales, inventory management, and customer service, to ensure smooth and efficient functioning.
• Develop and implement store strategies aimed at increasing revenue, enhancing customer satisfaction, and improving overall profitability.
• Monitor financial performance, including budgeting and cost control, to achieve financial targets and optimize store expenditure.
• Lead, train, and motivate store staff, fostering a positive workplace culture focused on customer service excellence and teamwork.
• Manage inventory levels through effective warehouse operations to minimize waste and ensure products are well-stocked.
• Coordinate retail grocery and fashion operations, ensuring high standards of product presentation and merchandising.
• Implement loss prevention policies and procedures to protect store assets and minimize financial losses.
• Collaborate with regional and national teams to align store objectives with company goals and marketing strategies.

Company Overview

Reliance Retail is India's largest and fastest growing retailer with a diverse omni-channel presence, integrating store concepts, digital, and new commerce platforms. Known for its outstanding value proposition, superior products, and unmatched shopping experience, Reliance Retail boasts a vast network of over 15,000 stores in 7,000+ cities. Headquartered in Mumbai, the company employs over 10,001 individuals and seeks to create value across its entire stakeholder chain.

Job Overview

We are seeking a dynamic Retail Store Manager to join our team at Reliance Retail in Hyderabad. This is a full-time, mid-level position. The ideal candidate will be responsible for managing daily operations of the retail store, ensuring a high level of customer satisfaction, and driving store profitability. The position requires a keen understanding of Retail Store Management (Mandatory skill) and a strategic mindset to maintain and improve the store's business processes. Special preference will be given to candidates with experience working in D Mart.

Qualifications and Skills

• Proven experience in retail store management with the ability to oversee all aspects of store operations effectively.
• Exceptional team leadership skills to motivate and manage staff efficiently, ensuring a productive work environment.
• Ability to manage inventory with precision, ensuring optimal stock levels and minimizing wastage or overstock.
• Strong customer relationship management skills to enhance customer loyalty and address any customer service issues.
• Adept in visual merchandising to attract customers and create an inviting shopping environment that boosts profitability.
• Proficiency in sales analytics to interpret sales data and inform strategic decisions to improve sales performance.
• Sound budgeting and financial management capabilities to monitor revenues, expenses, and store profitability.
• Comprehensive understanding of Retail Store Management (Mandatory skill), ensuring all operations align with company standards.

Roles and Responsibilities

• Manage daily operations, ensuring store presentation and customer service are up to company standards.
• Lead, mentor, and train the retail team to achieve sales targets and maintain high levels of productivity and morale.
• Monitor stock levels, order products, and liaise with suppliers to ensure timely restocking of merchandise.
• Build and maintain strong customer relationships, resolving complaints and ensuring customer satisfaction.
• Oversee and implement visual merchandising strategies to ensure an appealing store layout.
• Analyze sales and inventory data to improve store profitability and manage expenditures effectively.
• Develop budgets, sales forecasts, and financial reports to track and optimize financial performance.
• Ensure adherence to all company policies and procedures, fostering a safe and compliant store environment.

Company Overview

Arvind Fashions is a leading name in the fashion industry, renowned for its diverse portfolio of brands and a strong presence in India's retail sector. With a commitment to delivering high-quality and trendsetting fashion, the company has become a preferred choice for fashion-conscious consumers nationwide. Arvind Fashions continuously strives for excellence in retail operations, innovation, and customer satisfaction.

Purpose of the job:

To act as the bridge between store operations in a region and central operations/corporate team in order to support implementation and resolve issues across the chain of activities.

Role & Responsibilities:

• Liaison between stores/channels and the central sales team.
• Act as the single point of contact for store/mall managers for operational support from the corporate office.
• Ensure all corporate initiatives are communicated across stores and implemented in a consistent manner.
• Support regional/area sales managers in their day-to-day work in terms of facilitation, coordination, and follow-ups.
• Understand and assist in resolving a wide range of operational issues pertaining to stock, marketing communication, schemes/promotions, new product introduction, store performance, and maintenance, etc.
• Monitor new store openings to ensure that the opening kit is sent and SOP is adhered to in the initial stages.
• Coordinate with regional teams for events in their respective locations such as rewards ceremony, promotions, etc., and liaison with vendors if required.
• Prepare multiple standard and ad-hoc reports for the Sales Head by collecting and consolidating information from the field across regions.