64,940 Management Consultancy jobs in India

Customer Experience Consultant - Lubes

Pune, Maharashtra BP Energy

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Job Description

Entity:

Finance


Job Family Group:

Business Support Group


Job Description:

The Customer Experience Consultant role requires a self-starter with outstanding customer service focus & passion for digital as part of the Customer Experience team to contribute to a low effort customer experience for Premium accounts across Castrol business.

Customer contact will vary from phone and e mail. This role requires you to contribute to overall business objectives & goals. Problem solving & query resolution play an important part in this role in conjunction with the ability to multitask.

The role requires you to suggest & drive continuous improvement that will improve customer experience, including dealing with multiple stakeholders.

Additionally, you will proactively promote & encourage online services & products to drive customer self-serve.

Key Responsibilities:

  • Respond to premium customer orders, complaints, & queries in line with SLA’s, policy & procedures

  • Key point of escalation and issue resolution from all customer segments and omni-channel

  • Support current & future digital opportunities around live chat, chat bot, conversational AI, other digital automations, social media in line with Company strategy.

  • See opportunities to improve Salesforce in addition to providing customer insights into business partners.

  • Build & maintain effective working relationships with all collaborators across GBS locally and our hubs, bp & Castrol.

  • Demonstrate winning customer service techniques such as empathy, patience, advocacy and conflict resolution and ability to diffuse advancing emotions.

  • Share customer insights from different ERPs with collaborators and make recommendations for solutions.

  • Seek opportunities to own, recommend & drive process improvement.

  • Own digital & process transformation & help drive implementation.

  • Ensure all procedures are relevant, have adequate controls in support of standard process & standardization & customer centricity.

  • Actively promote & encourage online services & products as part of the self-serve strategy.

  • Product SME with deep end to end experiential knowledge across the customer product & offers including digital platforms.

  • Act as the Product Owner on emerging opportunities through development

  • Provide product & system training across the team.

  • Respond & adapt to organization & operational changes by minimizing impact on quality or customer experience.

Key Challenges:

  • Ability to influence multiple stakeholders.

  • Consistently deliver a low effort interaction for customers.

  • Responding & adapting to organizational, environmental & operational change

  • Managing difficult customer issues: diffusing emotion & working with the customer to achieve an effective resolution.

  • Support and help build capability in our GBS hub.

  • Have a keen eye for identifying what can become reputational or viral & apply conflict resolution principles to mitigate issues as well as enacting the customer concern process to the business and team leader.

Required Skills & Experience:

  • Bachelor’s Degree or equivalent experience in Economics, Business, Finance, Accounting or related field with relevant language skills.

  • Minimum of 3 years’ experience in a corporate customer experience environment

  • Demonstrated ability to interpret customer requirements, diagnose issues & determine solutions

  • Strong confident writing and communication skills plus practice active listening

  • Ability to work & learn collaboratively in a team environment.

  • Strong attention to detail, excellent organization & time management skills

  • SAP, JDE, Gen+, Salesforce CRM experience

  • Familiarity with chatbots, live chat & social media platforms

  • Experience in collaborator management & influencing outcomes

We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Travel Requirement

Negligible travel should be expected with this role


Relocation Assistance:

This role is eligible for relocation within country


Remote Type:

This position is a hybrid of office/remote working


Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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Six Sigma Consultant

Hyderabad, Andhra Pradesh UnitedHealth Group

Posted today

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Champion a culture of Six Sigma quality across the organization by identifying process improvement opportunities and leading key initiatives
+ Plan, manage, and execute improvement projects using data-driven, statistical methodologies to analyze, measure, and validate results
+ Define and monitor process performance metrics through structured reporting and governance frameworks
+ Present comprehensive project analyses and recommendations to senior leadership, securing necessary approvals and resources for implementation
+ Tailor communication strategies to diverse audiences to facilitate understanding, buy-in, and successful change management
+ Oversee innovation programs such as the Bright Idea initiative, fostering creative problem-solving and continuous improvement
+ Collaborate with onshore partners and cross-functional teams to drive strategic initiatives, particularly in appeals capability and emerging technologies (e.g., automation, machine learning, AI)
+ Apply project management and design thinking principles to address challenges, identify solutions, and align outcomes with organizational objectives
+ Build and maintain solid relationships with stakeholders, encouraging knowledge sharing and effective teamwork
+ Demonstrate adaptability by testing new ideas, learning from outcomes, and iterating for improved results
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Green Belt or Black Belt trained/certified certification from a recognized certification body or MBA from a reputable institute
+ 3+ years of experience working on Six Sigma and continuous improvement projects
+ Experience with projects involving emerging technologies such as automation, machine learning, and artificial intelligence
+ Experience in change management
+ Expertise in Lean Six Sigma methodologies
+ Exposure to a US Healthcare account in a previous role or organization
+ Proven excellent proficiency in Microsoft Visio, Excel, Word, and PowerPoint
+ Proven outstanding quantitative skills
+ Proven communication and presentation abilities
**Preferred Qualification:**
+ Project Management certification / Master of Business Administration / Six Sigma Certification
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
#NJP
#SSCorp
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Six Sigma Consultant

Noida, Uttar Pradesh UnitedHealth Group

Posted today

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Champion a culture of Six Sigma quality across the organization by identifying process improvement opportunities and leading key initiatives
+ Plan, manage, and execute improvement projects using data-driven, statistical methodologies to analyze, measure, and validate results
+ Define and monitor process performance metrics through structured reporting and governance frameworks
+ Present comprehensive project analyses and recommendations to senior leadership, securing necessary approvals and resources for implementation
+ Tailor communication strategies to diverse audiences to facilitate understanding, buy-in, and successful change management
+ Oversee innovation programs such as the Bright Idea initiative, fostering creative problem-solving and continuous improvement
+ Collaborate with onshore partners and cross-functional teams to drive strategic initiatives, particularly in appeals capability and emerging technologies (e.g., automation, machine learning, AI)
+ Apply project management and design thinking principles to address challenges, identify solutions, and align outcomes with organizational objectives
+ Build and maintain solid relationships with stakeholders, encouraging knowledge sharing and effective teamwork
+ Demonstrate adaptability by testing new ideas, learning from outcomes, and iterating for improved results
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Green Belt or Black Belt trained/certified certification from a recognized certification body or MBA from a reputable institute
+ 3+ years of experience working on Six Sigma and continuous improvement projects
+ Experience with projects involving emerging technologies such as automation, machine learning, and artificial intelligence
+ Experience in change management
+ Expertise in Lean Six Sigma methodologies
+ Exposure to a US Healthcare account in a previous role or organization
+ Proven excellent proficiency in Microsoft Visio, Excel, Word, and PowerPoint
+ Proven outstanding quantitative skills
+ Proven communication and presentation abilities
**Preferred Qualification:**
+ Project Management certification / Master of Business Administration / Six Sigma Certification
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
#NJP
#SSCorp
This advertiser has chosen not to accept applicants from your region.

Data Engineering Consultant

Gurgaon, Haryana UnitedHealth Group

Posted today

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Design, develop, and maintain scalable data/code pipelines using Azure Databricks, Apache Spark, and Scala
+ Collaborate with data engineers, data scientists, and business stakeholders to understand data requirements and deliver high-quality data solutions
+ Optimize and tune Spark applications for performance and scalability
+ Implement data processing workflows, ETL processes, and data integration solutions
+ Ensure data quality, integrity, and security throughout the data lifecycle
+ Troubleshoot and resolve issues related to data processing and pipeline failures
+ Stay updated with the latest industry trends and best practices in big data technologies
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Undergraduate degree or equivalent experience
+ 6+ years Proven experience with Azure Databricks, Apache Spark, and Scala
+ 6+ years experience with Microsoft Azure
+ Experience with data warehousing solutions and ETL tools
+ Solid understanding of distributed computing principles and big data processing
+ Proficiency in writing complex SQL queries and working with relational databases
+ Proven excellent problem-solving skills and attention to detail
+ Solid communication and collaboration skills
+ - Proficiency with AI-powered development tools such as GitHub Copilot or AWS Code Whisperer or Google's Codey (Duet AI) or any relevant tools is expected. Candidates should be adept at integrating these tools into their workflows to accelerate development, improve code quality, and enhance delivery velocity.- Expected to proactively leverage AI tools throughout the software development lifecycle to drive faster iteration, reduce manual effort, and boost overall engineering productivity
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
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Application Developer - GTS Functional Consultant

Bengaluru, Karnataka Cargill

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Job Description

**Job Purpose and Impact**
+ The Professional, Application Development job maintains, integrates and implements software applications within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.
**Key Accountabilities**
+ APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.
+ APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases.
+ USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs.
+ APPLICATION SUPPORT: Conducts advanced and complex application support activities to deliver on business outcomes.
+ STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
+ INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests.
+ VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts.
**Qualifications**
Minimum of 5-7 years of related SAP GTS work experience
Minimum 1 full implementation experience in SAP GTS integrated with ECC/S4
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Senior Inclusion & Opportunity Consultant

Bengaluru, Karnataka Wells Fargo

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Job Description

**About this role:**
Wells Fargo is seeking a Senior Inclusion & Opportunity Consultant.
**In this role, you will:**
+ Support Wells Fargo in the continued effort to build and promote welcoming, engaged, and respectful behavior companywide
+ Review metrics and data analysis, process and technology needs, and track operational performance and outcomes
+ Lead or participate in moderately complex initiatives and deliverables and contribute to large-scale planning
+ Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
+ Resolve moderately complex issues and lead team to meet deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements
+ Present recommendations to resolve more complex situations and exercise independent judgment while developing expertise in companywide policies, procedures, and compliance requirements
+ Lead projects, teams, or serve as a mentor for less experienced staff
+ Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals
+ Own operational support of implemented technologies and monitor the effectiveness of these systems
**Required Qualifications:**
+ 4+ years of human resources or inclusion experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience into Human Resources or Inclusion
**Job Expectations:**
+ Develops and implementsinclusion programs and eventsin collaboration with business and HR
+ Monitors, reports, and analysesinclusion data and metrics
+ Maintains industry connects and benchmarksinclusion trends and policies
+ Supports internal and external communication/branding campaigns
+ Participates in external opportunities to integrateinclusion messagesand increases understanding through research and award papers
+ Conducts reviews to discuss progress and work towards building aninclusive workplace
+ Manages Employee Resource Networks across the country and ensures effective engagement and implementation
+ Stays current on industry trends, research and benchmarking opportunities
+ Works independently to make recommendations for support function by providing support and leadership
+ Assists in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
+ Collaborates and consults with team leaders in developing project plans, policies and procedures
+ Provides leadership in management of relationships and implementation of programs, services, and initiatives with cross-functional business partners
**Posting End Date:**
21 Aug 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-473596
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AVP - Business Execution Consultant

Hyderabad, Andhra Pradesh Wells Fargo

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Job Description

**About this role:**
Wells Fargo is seeking a Business Execution Consultant
**In this role, you will:**
+ Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
+ Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
+ Determine areas of strength or Business Execution opportunity within defined scope of work
+ Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
+ Utilize independent judgment to guide moderate risk deliverables
+ Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
+ Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
+ Collaborate and consult with leaders and executive management
+ Provide work direction to less experienced Strategy and Execution staff
**Required Qualifications:**
+ 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Deep Expertise in Agile Frameworks (Scrum, Kanban, SAFe, etc.) with demonstrated ability to tailor practices to context and need
+ Prior success delivering Agile transformations in large, complex environments (20+ teams)
+ Exceptional verbal, written, and presentation skills, with the ability to facilitate workshops, training sessions, and leadership updates. Able to communicate thoughts, concepts, practices effectively at all levels, adjusting approach as needed to a target audience.
+ Experience developing partnerships with strong ability to influence, collaborate with other business and functional areas, and overcome resistance to change
+ Highly motivated with an organized work style and the ability to execute in a fast paced, high demand, environment while balancing multiple priorities
+ Strong analytical ability used to identify risks, confidently raise issues, and escalate appropriately
**Job Expectations:**
+ Build relationships and act as an advisor to product leadership and teams to guide and influence transformational changes for highly complex business needs
+ Strategically engage with all levels of professionals and managers across the enterprise to translate Agile and product theory into practical and tangible actions which upskill people, and help evolve how teams work together
+ Execute discovery of products and continuous delivery of customer centric work, including creation of product roadmaps, development of product area backlogs, and iterative application development using modern engineering practices
+ Foster maturation of Agile behaviors and delivery concepts across all levels of staff, and coach teams to consider readiness, complexity, pragmatic strategies, and the structure required to support software and enable transformation success
+ Lead the strategy and resolution of highly complex challenges by asking open, analytical questions to help rethink, change and coordinate the way work is structured
+ Actively participate in forums and communities of practice to provide strategic thought leadership and guidance on proven approaches for resolving impediments to accelerate delivery
+ Work with product managers and product owners on the beneficial use of metrics for continuous improvements and data-inspired decisions
+ Bring technical expertise on modern tools & systems while leveraging industry best practices on solutioning.
**Posting End Date:**
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-480851
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Technology Business Systems Consultant - CRM tool

Hyderabad, Andhra Pradesh Wells Fargo

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Job Description

**About this role:**
Wells Fargo is seeking a Technology Business Systems Consultant. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
+ Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions
+ Present recommendations for resolving business problems
+ Exercise some independent judgment when developing project budgets, project plans, and schedules
+ Provide information about communication between business and technology teams
+ Work with business user groups to provide training, handle questions, observe user needs, and document results
**Required Qualifications:**
+ 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 2+ years of client service experience working with high value customers and/or large organization
+ 2+ year of working experience with provisioning certificates and any CRM tool - Salesforce, Microsoft Dynamic 365, Zoho CRM etc.
+ Also, provisioning customer's access in different tools (like - APIGEE, active directory etc.) & environments.
+ Basic knowledge on APIs
+ Technical background or experience with complex applications
+ Experience in one or a combination of the following: internet based systems, intranet based business systems, or e-business consulting
+ Excellent verbal, written, and interpersonal communication skills
+ Experience interfacing directly with external customers
+ Excellent organizational skills, detail-oriented, self-starter, and ability to multitask to meet defined deadlines in a dynamic, fast-paced environment
+ Ability to effectively interact and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
+ Demonstrated analytic skills and experience solving business problems
**Job Expectations:**
+ Managing a portfolio of APIs and tracking the progress of all associated customer onboardings.
+ Providing a comprehensive service experience which entails attending customer meetings, completing customer setups, and communicating progress.
+ Consulting with clients and serving as a singular point of contact throughout the customer onboarding process.
+ Proactively guiding internal partners through the process including assisting in the navigation of the access request system.
This role will provide comprehensive support to Gateway customers and the lines of business whose customers are being onboarded. Successful candidates will have a proven track record of exceptional customer service, a desire to pro-actively lead individuals (both internal and external) through the onboarding process, and the ability to effectively partner and collaborate with multiple cross-functional teams.
**Posting End Date:**
21 Aug 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-479453
This advertiser has chosen not to accept applicants from your region.

Consulting Project Snr Principal Consultant

Gurugram, Uttar Pradesh Oracle

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Job Description

**Job Description**
We are seeking a highly experienced and results-oriented Senior **Project Manager to lead complex Oracle Telecom product implementation projects for a demanding client in the telecommunications industry** . This role requires a seasoned professional with a proven track record of success in managing large-scale projects with significant scope creep and challenging client dynamics. The ideal candidate will possess a deep understanding of Oracle's telecom product of BSS/OSS products/RODOD and manage client expectations in a high-pressure environment.
Responsibilities:
**- PMP certification is a must.**
- Lead and manage the full lifecycle of Oracle telecom product implementations, from project initiation and planning through execution, deployment, and post-go-live support.
- Develop and maintain comprehensive project plans, including timelines, resource allocation, budgets, and risk mitigation strategies.
- Proactively identify and manage project scope creep, ensuring clear communication and buy-in from all stakeholders, including the client.
- Build strong relationships with internal teams (technical, development, operations) and external stakeholders (client, vendors) to ensure seamless collaboration and project delivery.
- Manage project budgets and resources effectively, ensuring project deliverables are met within budget and time constraints.
- Foster a positive and high-performing project team environment, providing clear direction, motivation, and coaching to team members.
- Monitor project progress, identify and mitigate risks, and implement corrective actions as needed.
- Prepare and deliver clear and concise project status reports to senior management and stakeholders.
- Maintain strong and transparent communication with the client, proactively managing expectations and addressing concerns effectively.
Qualifications:
- Bachelor's degree in Information Technology, Project Management, or a related field (Master's degree a plus).
- Minimum 8+ years of experience as a Project Manager, preferably within the Telecommunications industry.
- Proven experience in managing complex Oracle telecom product implementations (BSS/OSS)
- Strong understanding of project management methodologies (e.g., Agile, Waterfall).
- Excellent negotiation, communication, and interpersonal skills with the ability to build strong relationships with diverse stakeholders.
- Proven ability to manage client expectations in challenging situations and navigate scope creep effectively.
- Excellent analytical and problem-solving skills.
- Strong leadership and team management skills with the ability to motivate and inspire a team.
- Excellent organizational and time management skills.
- Proficient in project management tools (e.g., MS Project, Jira) and communication tools (e.g., MS Office Suite).
Career Level - IC3
**Responsibilities**
Employs independent judgment in guiding moderately complex activities involved in the successful implementation of an integrated business solution, ensuring project quality and timely delivery within budget to the customer's satisfaction. Analyzes business needs to help ensure Oracle's solution meets the customer's objectives by combining industry best practices and product knowledge. Effectively applies Oracle's methodologies, policies, and procedures while adhering to contractual obligations, thereby minimizing Oracle's risk and exposure. As a project lead, assists project team with aspects of their roles. Effectively influences decisions at the management level of customer organizations. Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. Supports business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain credibility. Manages the scope of small projects and sub-projects.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Consulting Project Snr Principal Consultant

Noida, Uttar Pradesh Oracle

Posted today

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Job Description

**Job Description**
We are seeking a highly experienced and results-oriented Senior **Project Manager to lead complex Oracle Telecom product implementation projects for a demanding client in the telecommunications industry** . This role requires a seasoned professional with a proven track record of success in managing large-scale projects with significant scope creep and challenging client dynamics. The ideal candidate will possess a deep understanding of Oracle's telecom product of BSS/OSS products/RODOD and manage client expectations in a high-pressure environment.
Responsibilities:
**- PMP certification is a must.**
- Lead and manage the full lifecycle of Oracle telecom product implementations, from project initiation and planning through execution, deployment, and post-go-live support.
- Develop and maintain comprehensive project plans, including timelines, resource allocation, budgets, and risk mitigation strategies.
- Proactively identify and manage project scope creep, ensuring clear communication and buy-in from all stakeholders, including the client.
- Build strong relationships with internal teams (technical, development, operations) and external stakeholders (client, vendors) to ensure seamless collaboration and project delivery.
- Manage project budgets and resources effectively, ensuring project deliverables are met within budget and time constraints.
- Foster a positive and high-performing project team environment, providing clear direction, motivation, and coaching to team members.
- Monitor project progress, identify and mitigate risks, and implement corrective actions as needed.
- Prepare and deliver clear and concise project status reports to senior management and stakeholders.
- Maintain strong and transparent communication with the client, proactively managing expectations and addressing concerns effectively.
Qualifications:
- Bachelor's degree in Information Technology, Project Management, or a related field (Master's degree a plus).
- Minimum 8+ years of experience as a Project Manager, preferably within the Telecommunications industry.
- Proven experience in managing complex Oracle telecom product implementations (BSS/OSS)
- Strong understanding of project management methodologies (e.g., Agile, Waterfall).
- Excellent negotiation, communication, and interpersonal skills with the ability to build strong relationships with diverse stakeholders.
- Proven ability to manage client expectations in challenging situations and navigate scope creep effectively.
- Excellent analytical and problem-solving skills.
- Strong leadership and team management skills with the ability to motivate and inspire a team.
- Excellent organizational and time management skills.
- Proficient in project management tools (e.g., MS Project, Jira) and communication tools (e.g., MS Office Suite).
Career Level - IC3
**Responsibilities**
Employs independent judgment in guiding moderately complex activities involved in the successful implementation of an integrated business solution, ensuring project quality and timely delivery within budget to the customer's satisfaction. Analyzes business needs to help ensure Oracle's solution meets the customer's objectives by combining industry best practices and product knowledge. Effectively applies Oracle's methodologies, policies, and procedures while adhering to contractual obligations, thereby minimizing Oracle's risk and exposure. As a project lead, assists project team with aspects of their roles. Effectively influences decisions at the management level of customer organizations. Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. Supports business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain credibility. Manages the scope of small projects and sub-projects.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
 

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