3,629 Mckinsey Company jobs in India
Business Analysis
Hyderabad, Andhra Pradesh
JPMorgan Chase Bank, N.A.
Posted today
Job Viewed
Job Description
This role requires a wide variety of strengths and capabilities, including:
- Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team
- Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions
- Experience working in a data-centric environment; exposure to data modelling and data analysis will be a big plus but not mandatory
- Ability to communicate effectively at many levels of the organization including synthesizing key messages for senior management
- Knowledge of software development life cycle and collaboration tools, such as JIRA, Confluence
- Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities
- Aptitude to think outside the box and balance strategic objectives with the need to make interim tactical choices to sustain progress
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
**Responsibilities**:
- Drive software development projects end-to-end, in an agile environment, interfacing closely with the business and technical stakeholders.
- Facilitate communication between all stakeholders to ensure that work is prioritized appropriately to meet business objectives, and managing competing priorities
- Analyze business needs and provide technical requirements to development teams
- Data analysis, modelling and management
- Manage all team requirements, escalating where there are gaps and delivering tactical and strategic remediation plans
- Deliver process improvement through constant review both internally and with partner departments
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
- Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team
- Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions
- Experience working in a data-centric environment; exposure to data modelling and data analysis will be a big plus but not mandatory
- Ability to communicate effectively at many levels of the organization including synthesizing key messages for senior management
- Knowledge of software development life cycle and collaboration tools, such as JIRA, Confluence
- Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities
- Aptitude to think outside the box and balance strategic objectives with the need to make interim tactical choices to sustain progress
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
**Responsibilities**:
- Drive software development projects end-to-end, in an agile environment, interfacing closely with the business and technical stakeholders.
- Facilitate communication between all stakeholders to ensure that work is prioritized appropriately to meet business objectives, and managing competing priorities
- Analyze business needs and provide technical requirements to development teams
- Data analysis, modelling and management
- Manage all team requirements, escalating where there are gaps and delivering tactical and strategic remediation plans
- Deliver process improvement through constant review both internally and with partner departments
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
This advertiser has chosen not to accept applicants from your region.
0
Business Analysis
Bengaluru, Karnataka
HSBC
Posted today
Job Viewed
Job Description
-Job description
**Some careers shine brighter than others.**
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62
countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of **Business Analyst**
Requirements
**What you will need to succeed in the role**:
- Strong experience and understanding of Private Assets and Alternative funds
- Sound understanding of Fund Accounting services
- Ability to communicate effectively in writing and verbally with a comprehensive understanding of content and context.
- Experience of dealing directly with Clients and other Third Parties.
- Ability to plan and organise workload to meet deadlines, taking into account relative priorities.
- Strong problem solving skills and able to perform under pressure
- Ability to take decisions within the scope of responsibility
- Data Analysis
- Process Mapping
- User Documentation
- Impact Assessment/Gap Analysis
- Solution Identification and Validation
- Root Cause Analysis
- Stakeholder Management & Communication
**What additional skills will be good to have?**
- Displays good presentation skills and can tailor communication methods for the audience, environment and setting.
- Able to work with individuals at all levels
- Strong team player
- Self-motivated and able to work independently, and under own initiative with a sense of ownership and accountability
- Positive, dynamic and resilient individual, open to change and able to adapt to changing circumstances
- Responds positively to challenge, showing consideration for others views and taking these into account when making decisions
**You’ll achieve more when you join HSBC.**
**Issued By HSBC Electronic Data Processing (India) Private LTD
**Some careers shine brighter than others.**
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62
countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of **Business Analyst**
Requirements
**What you will need to succeed in the role**:
- Strong experience and understanding of Private Assets and Alternative funds
- Sound understanding of Fund Accounting services
- Ability to communicate effectively in writing and verbally with a comprehensive understanding of content and context.
- Experience of dealing directly with Clients and other Third Parties.
- Ability to plan and organise workload to meet deadlines, taking into account relative priorities.
- Strong problem solving skills and able to perform under pressure
- Ability to take decisions within the scope of responsibility
- Data Analysis
- Process Mapping
- User Documentation
- Impact Assessment/Gap Analysis
- Solution Identification and Validation
- Root Cause Analysis
- Stakeholder Management & Communication
**What additional skills will be good to have?**
- Displays good presentation skills and can tailor communication methods for the audience, environment and setting.
- Able to work with individuals at all levels
- Strong team player
- Self-motivated and able to work independently, and under own initiative with a sense of ownership and accountability
- Positive, dynamic and resilient individual, open to change and able to adapt to changing circumstances
- Responds positively to challenge, showing consideration for others views and taking these into account when making decisions
**You’ll achieve more when you join HSBC.**
**Issued By HSBC Electronic Data Processing (India) Private LTD
This advertiser has chosen not to accept applicants from your region.
1
Business analysis associate
Bengaluru, Karnataka
JPMorgan Chase & Co.
Posted today
Job Viewed
Job Description
You are a strategic thinker passionate about driving solutions in Business analysis. You have found the right team
As a Business Analyst within our team, you will implement projects using standard Agile methodologies.
You will collaborate with Operations, Middle Office, Finance, Technology, and Senior Management to develop business requirements, procedures, and processes. This role offers the chance to work alongside Business Architects to create and deliver innovative solutions for complex business challenges, while applying change management strategies to enhance operating models and optimize operational processes.
Job responsibilities
Work with the central Release Management team to deliver projects according to release timelines and support technology with production releases.
Required qualifications, capabilities, and skills
This advertiser has chosen not to accept applicants from your region.
2
Business Analysis Intern
Mumbai, Maharashtra
Attesa Coffee
Posted today
Job Viewed
Job Description
Attesa Coffee is a start-up specialty green coffee sourcing and distribution company headquartered in Amsterdam, Netherlands. We work directly with producers at the origin to bring our customers (specialty coffee roasters) high-quality coffees safely, on time, and consistently with the use of efficient digital frameworks. We believe in traceability through the chain and are highly committed to transparency towards all our stakeholders.
We are looking for a Business Analysis Intern to join our team. This internship is a hands-on opportunity to understand the operational and strategic backbone of a fast-growing coffee trading start-up. You will gain exposure to core business processes, digital systems, ERP/CRM tools, and process standardization, playing a key role in streamlining our internal workflows and data systems. You will work closely with cross-functional teams and receive continuous support and mentorship throughout the internship.
The internship duration is 6 months and the stipend for this internship is Rs. 10,000.
Tasks- Support website updates and maintain internal documentation to ensure accuracy and consistency across platforms.
- Optimize and organize the company’s CRM system to improve usability, structure, and data integrity.
- Support the streamlining and structuring of records within the Zoho Books / ERP system.
- Develop clear and comprehensive Standard Operating Procedures (SOPs) for internal business processes.
- Assist in designing and implementing digital frameworks to enhance internal workflows and operational efficiency.
- Assist in sales, purchasing and logistics related communications.
- Assist in analysis of Attesa Coffee’s entry into new product and geographical markets via research and analysis.
- Current student pursuing a degree in Business, Operations, IT Systems, or a related field.
- Strong organizational and analytical skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong communication skills in English (written and verbal).
- Ability to document processes clearly and systematically.
- Willingness to learn new digital tools and platforms.
What’s nice to have
- Basic understanding of CRM and ERP platforms (e.g., Zoho, Salesforce, Tally, QuickBooks).
- Experience with or interest in process mapping or workflow tools
- Work in an entrepreneurial and ownership driven environment.
- Opportunity to grow within a young and dynamic international team.
- Core knowledge and workings of the physical / digital B2B distribution industry.
- Real life understanding of business development and organizational management
Attesa Coffee is a specialty green coffee importer based in Amsterdam. We work closely with trusted farmers and producing partners at origin to ensure reliable, consistent & transparent sourcing.
We only source high quality coffees, with a strong focus on traceability and long-term partnerships. We also offer organic certified green beans from various origins. Our coffees are tested by certified Q-graders initially at source and finally in Amsterdam. Most of our coffees score between 83 - 90 points on the SCAA scale.
Our coffee is imported to Rotterdam and safely stored at our partner warehouse, from where we facilitate swift delivery across the entire EU. This highly efficient logistics process ensures that coffee is always delivered to the doorstep on time and allows us to meet the requirements and expectations of our customers - specialty roasters.
This advertiser has chosen not to accept applicants from your region.
3
Business Analysis Specialist
Mumbai, Maharashtra
JPMorgan Chase & Co.
Posted today
Job Viewed
Job Description
Embark on a rewarding and challenging career as a Business Analysis Specialist IV with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.
As a Business Analysis Specialist IV within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. Your expertise in data analysis and automation technologies will be instrumental in uncovering patterns and insights that lead to innovative solutions. You will work collaboratively across various teams, leveraging your advanced computer literacy and digital proficiency to enhance processes and communication. While your work will primarily be guided by established procedures, your ability to think strategically and innovate within these boundaries will contribute to the success of our business strategies.
Job responsibilitiesUtilize advanced automation technologies to optimize operational processes, ensuring adherence to established procedures and quality standards. Analyze and interpret complex data sets to uncover patterns, providing insights that support operational initiatives and strategic decision-making. Contribute to the development of innovative solutions within the boundaries of established protocols, leveraging your understanding of business strategies and data analytics. Assist in the implementation of business strategies by developing and communicating technical requirements, ensuring alignment with overall business objectives. Provide quality service to customers through continuous communication. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in leveraging automation technologies for process optimization. Demonstrable experience in data analytics, including the ability to interpret complex data sets and derive actionable insights. Excellent team player with strong communication and presentation skills. Experience in contributing to the development and implementation of business strategies, with a focus on aligning technical requirements with business objectives. Advanced computer literacy and digital proficiency, with a focus on using these skills to enhance processes and communication within a professional setting. Understand software delivery Lifecycle and have skills in industry standard methodologies and related tasks. Preferred qualifications, capabilities, and skills Leverage artificial intelligence to enhance data analysis and provide actionable business insights. Implement automation solutions to streamline business processes and improve operational efficiency. Apply customer service skills to understand client needs and deliver tailored business solutions.
As a Business Analysis Specialist IV within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. Your expertise in data analysis and automation technologies will be instrumental in uncovering patterns and insights that lead to innovative solutions. You will work collaboratively across various teams, leveraging your advanced computer literacy and digital proficiency to enhance processes and communication. While your work will primarily be guided by established procedures, your ability to think strategically and innovate within these boundaries will contribute to the success of our business strategies.
Job responsibilities
This advertiser has chosen not to accept applicants from your region.
4
Business Analysis Associate
Hyderabad, Andhra Pradesh
JPMorganChase
Posted today
Job Viewed
Job Description
**JOB DESCRIPTION**
Embark on a rewarding and challenging career as a Business Analysis Associate I with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.
As a Business Analysis Associate I within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. You will also utilize your advanced computer literacy and digital proficiency to enhance processes and customer interactions. Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team. Your decisions and work results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.
**Job responsibilities**
- Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
- Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies.
- Provide insights and recommendations to team members, ensuring tasks and responsibilities are aligned with project objectives for efficient and effective outcomes.
- Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects.
- Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders.
**Required qualifications, capabilities, and skills**
- Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience.
- Advanced proficiency in using automation technologies to optimize processes and implement business strategies.
- Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth.
- Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
- Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions.
- Provide quality service to customers through continuous communication.
- Understanding of software delivery lifecycle and have skills in industry standard methodologies and related tasks.
**Preferred qualifications, capabilities, and skills**
- Proficient ability to leverage artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable business insights for strategic decision-making.
- Ability to implement automation solutions to streamline business processes and improve operational efficiency.
- Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes.
- Expertise in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives.
**ABOUT US**
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The C
Embark on a rewarding and challenging career as a Business Analysis Associate I with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.
As a Business Analysis Associate I within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. You will also utilize your advanced computer literacy and digital proficiency to enhance processes and customer interactions. Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team. Your decisions and work results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.
**Job responsibilities**
- Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
- Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies.
- Provide insights and recommendations to team members, ensuring tasks and responsibilities are aligned with project objectives for efficient and effective outcomes.
- Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects.
- Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders.
**Required qualifications, capabilities, and skills**
- Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience.
- Advanced proficiency in using automation technologies to optimize processes and implement business strategies.
- Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth.
- Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
- Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions.
- Provide quality service to customers through continuous communication.
- Understanding of software delivery lifecycle and have skills in industry standard methodologies and related tasks.
**Preferred qualifications, capabilities, and skills**
- Proficient ability to leverage artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable business insights for strategic decision-making.
- Ability to implement automation solutions to streamline business processes and improve operational efficiency.
- Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes.
- Expertise in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives.
**ABOUT US**
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The C
This advertiser has chosen not to accept applicants from your region.
5
Lead, IT Business Analysis
Hyderabad, Andhra Pradesh
Warner Bros. Discovery
Posted 7 days ago
Job Viewed
Job Description
**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The Lead, IT Business Analysis will play a pivotal role in the Enterprise Service Management (ESM) function, focusing on analyzing and translating business requirements into ServiceNow-enabled solutions that enhance process effectiveness and service delivery. This role demands a high level of functional expertise , technical understanding, and stakeholder engagement to ensure successful ServiceNow implementations. The role requires strong analytical skills, an understanding of the ServiceNow platform (particularly ITS M ), and experience with ServiceNow's Agile module.
This position will be based in Hyderabad and report into the Enterprise Service Management office. The Lead Business Analyst will collaborate with product managers, developers, QA teams, and process owners to design and deliver fit-for-purpose solutions within the ServiceNow ecosystem. This includes drafting and refining business and technical requirements, performing gap analyses, managing testing activities, supporting go-live readiness, mentoring junior analysts, and driving continuous pro duct improvements.
Your Role Accountabilities:
**REQUIREMENT GATHERING & ANALYSIS**
+ Engage with stakeholders to understand business needs and translate them into clear, actionable ServiceNow requirements.
+ Analyze existing processes and systems to identify areas for automation, optimization, or enhancement within the ServiceNow platform.
+ Use Agile user story mapping techniques to document functional and non-functional requirements in alignment with ServiceNow capabilities.
+ Collaborate with product managers to define minimum viable products (MVPs) and backlog prioritization.
**WORKFLOW DESIGN & IMPROVEMENT**
+ Lead efforts to document and optimize business processes leveraging ITIL and service management best practices.
+ Propose process enhancements based on user feedback, data analysis, and platform capabilities.
+ Facilitate workshops and design sessions with stakeholders to ensure alignment on solution approaches.
+ Ensure that designed processes are scalable, sustainable, and compliant with internal governance and industry standards.
**IMPLEMENTATION & TESTING MANAGEMENT**
+ Support technical teams during development and configuration phases to ensure business requirements are understood and implemented correctly.
+ Coordinate and participate in functional and user acceptance testing (UAT), developing test plans, scripts, and traceability matrices.
+ Validate feature delivery through hands-on testing and coordinate defect resolution activities with developers and QA.
**DOCUMENTATION & TRAINING**
+ Maintain clear and comprehensive documentation of business requirements, process flows, solution designs, and test results.
+ Develop and deliver knowledge content to end users, support teams, and business stakeholders as needed to facilitate adoption.
+ Conduct knowledge transfer sessions with junior analysts, testers, and end users as needed.
**TROUBLESHOOTING & SUPPORT**
+ Act as a SME (Subject Matter Expert) for the implemented solutions post-deployment, offering analysis and resolution of issues.
+ Monitor solution performance and gather feedback for iterative improvement.
+ Lead root cause analysis and recommend preventive actions to avoid recurrence of common issues.
+ Maintain familiarity with platform updates, patch cycles, and roadmap planning to proactively identify potential impacts.
Qualifications & Experiences:
+ 6 + years of experience as a Business Analyst, with at least 3 years focusing on ServiceNow implementations .
+ Proven expertise in ServiceNow ITSM module s and significant exposure to ServiceNow's Agile capabilities .
+ Strong understanding of business analysis methodologies, SDLC, and Agile delivery frameworks.
+ Demonstrated ability to gather, document, and communicate complex business and technical requirements.
+ Experience working in cross-functional, global teams with both business and technical stakeholders.
+ Excellent communication, facilitation, and stakeholder management skills.
+ Bachelor's degree in Information Technology , Computer Science, Business, or related field.
Not Required but P referred E xperience:
+ ServiceNow Certified System Administrator or Certified Business Analyst.
+ ITIL v3 or v4 Foundation Certification (Intermediate level preferred).
+ Background in mentoring or guiding junior analysts.
+ Exposure to enterprise governance, reporting, and performance management practices.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role **:**
The Lead, IT Business Analysis will play a pivotal role in the Enterprise Service Management (ESM) function, focusing on analyzing and translating business requirements into ServiceNow-enabled solutions that enhance process effectiveness and service delivery. This role demands a high level of functional expertise , technical understanding, and stakeholder engagement to ensure successful ServiceNow implementations. The role requires strong analytical skills, an understanding of the ServiceNow platform (particularly ITS M ), and experience with ServiceNow's Agile module.
This position will be based in Hyderabad and report into the Enterprise Service Management office. The Lead Business Analyst will collaborate with product managers, developers, QA teams, and process owners to design and deliver fit-for-purpose solutions within the ServiceNow ecosystem. This includes drafting and refining business and technical requirements, performing gap analyses, managing testing activities, supporting go-live readiness, mentoring junior analysts, and driving continuous pro duct improvements.
Your Role Accountabilities:
**REQUIREMENT GATHERING & ANALYSIS**
+ Engage with stakeholders to understand business needs and translate them into clear, actionable ServiceNow requirements.
+ Analyze existing processes and systems to identify areas for automation, optimization, or enhancement within the ServiceNow platform.
+ Use Agile user story mapping techniques to document functional and non-functional requirements in alignment with ServiceNow capabilities.
+ Collaborate with product managers to define minimum viable products (MVPs) and backlog prioritization.
**WORKFLOW DESIGN & IMPROVEMENT**
+ Lead efforts to document and optimize business processes leveraging ITIL and service management best practices.
+ Propose process enhancements based on user feedback, data analysis, and platform capabilities.
+ Facilitate workshops and design sessions with stakeholders to ensure alignment on solution approaches.
+ Ensure that designed processes are scalable, sustainable, and compliant with internal governance and industry standards.
**IMPLEMENTATION & TESTING MANAGEMENT**
+ Support technical teams during development and configuration phases to ensure business requirements are understood and implemented correctly.
+ Coordinate and participate in functional and user acceptance testing (UAT), developing test plans, scripts, and traceability matrices.
+ Validate feature delivery through hands-on testing and coordinate defect resolution activities with developers and QA.
**DOCUMENTATION & TRAINING**
+ Maintain clear and comprehensive documentation of business requirements, process flows, solution designs, and test results.
+ Develop and deliver knowledge content to end users, support teams, and business stakeholders as needed to facilitate adoption.
+ Conduct knowledge transfer sessions with junior analysts, testers, and end users as needed.
**TROUBLESHOOTING & SUPPORT**
+ Act as a SME (Subject Matter Expert) for the implemented solutions post-deployment, offering analysis and resolution of issues.
+ Monitor solution performance and gather feedback for iterative improvement.
+ Lead root cause analysis and recommend preventive actions to avoid recurrence of common issues.
+ Maintain familiarity with platform updates, patch cycles, and roadmap planning to proactively identify potential impacts.
Qualifications & Experiences:
+ 6 + years of experience as a Business Analyst, with at least 3 years focusing on ServiceNow implementations .
+ Proven expertise in ServiceNow ITSM module s and significant exposure to ServiceNow's Agile capabilities .
+ Strong understanding of business analysis methodologies, SDLC, and Agile delivery frameworks.
+ Demonstrated ability to gather, document, and communicate complex business and technical requirements.
+ Experience working in cross-functional, global teams with both business and technical stakeholders.
+ Excellent communication, facilitation, and stakeholder management skills.
+ Bachelor's degree in Information Technology , Computer Science, Business, or related field.
Not Required but P referred E xperience:
+ ServiceNow Certified System Administrator or Certified Business Analyst.
+ ITIL v3 or v4 Foundation Certification (Intermediate level preferred).
+ Background in mentoring or guiding junior analysts.
+ Exposure to enterprise governance, reporting, and performance management practices.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
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6
Head of Business Analysis
Hyderabad, Andhra Pradesh
Ferty9 Fertility Center
Posted 4 days ago
Job Viewed
Job Description
Head – CRM, Business Analytics & Remarketing
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience . You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI . You will have proven experience in remarketing, funnel optimization, and digital performance analytics , while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
- Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
- Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
- Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
- Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
- Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
- Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
- Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
- Drive process improvements by automating workflows and optimizing reporting systems.
- Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
- Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
- 5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics .
- Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
- Strong SQL skills for querying, data management, and complex dataset handling.
- Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
- Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
- Expertise in BI tools: Power BI, Tableau, VBA, SQL .
- Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
- Familiarity with customer lifecycle metrics and multi-touch attribution models.
- Basic knowledge of scripting in Python or R .
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
This advertiser has chosen not to accept applicants from your region.
7
Graduate Trainee - Business Analysis
122003 Gurgaon, Haryana
₹30000 Monthly
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is looking for bright and ambitious Graduate Trainees to join their Business Analysis program in Gurugram, Haryana, IN . This internship offers a fantastic opportunity for individuals eager to learn about business processes, data analysis, and technology solutions within a corporate environment. As a Graduate Trainee, you will gain hands-on experience supporting senior business analysts, documenting requirements, and contributing to project initiatives. The role incorporates a hybrid work model, blending in-office learning with remote flexibility.
Responsibilities:
Qualifications:
This internship program provides valuable training and exposure to real-world business challenges. Successful candidates will receive a monthly stipend and gain crucial experience for their future careers. The work location is in Gurugram, Haryana, IN , with a flexible hybrid schedule. If you are a motivated graduate ready to embark on a career-defining journey, we encourage you to apply.
Responsibilities:
- Assist in gathering and documenting business requirements from stakeholders.
- Support the creation of process flows, use cases, and functional specifications.
- Participate in the analysis of business data to identify trends and insights.
- Help in the preparation of presentations and reports for project stakeholders.
- Collaborate with cross-functional teams to understand project objectives.
- Learn and apply business analysis methodologies and tools.
- Contribute to testing activities, including user acceptance testing (UAT).
- Assist in the communication between business users and technical teams.
- Shadow senior business analysts to gain practical experience.
- Participate in team meetings and contribute ideas for process improvement.
Qualifications:
- Recent graduate with a Bachelor's or Master's degree in Business Administration, Management, Economics, IT, or a related field.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Eagerness to learn and a proactive attitude.
- Ability to work effectively in a team environment.
- Basic understanding of business processes and technology.
- Good organizational skills and attention to detail.
- Enthusiasm for a career in business analysis or project management.
- Familiarity with data analysis tools is a plus.
This internship program provides valuable training and exposure to real-world business challenges. Successful candidates will receive a monthly stipend and gain crucial experience for their future careers. The work location is in Gurugram, Haryana, IN , with a flexible hybrid schedule. If you are a motivated graduate ready to embark on a career-defining journey, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
8
Head of Business Analysis
Hyderabad, Andhra Pradesh
Ferty9 Fertility Center
Posted today
Job Viewed
Job Description
Head – CRM, Business Analytics & Remarketing
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience . You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI . You will have proven experience in remarketing, funnel optimization, and digital performance analytics , while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
Drive process improvements by automating workflows and optimizing reporting systems.
Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics .
Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
Strong SQL skills for querying, data management, and complex dataset handling.
Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
Expertise in BI tools: Power BI, Tableau, VBA, SQL .
Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
Familiarity with customer lifecycle metrics and multi-touch attribution models.
Basic knowledge of scripting in Python or R .
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
Location: Secunderabad / Kukatpally / KPHB, Hyderabad
Reports To: Executive Vice President & Head – Sales and Marketing
Industry: Healthcare / Fertility / Gynaecology
Experience: 5+ years (Healthcare or Service Industry preferred, not mandatory)
Compensation: ₹12 – 17 LPA (based on relevant experience & capability)
Designation: AGM / Senior Manager (depending on experience & capability)
Position Summary
We are seeking a seasoned and purpose-driven Head – CRM, Business Analytics & Remarketing to design and execute funnel automations across Marketing, Sales/Contact Centre, and Operations. This leadership role involves building strategic automations to enhance CRM functionalities for customer acquisition, retention, and brand experience . You will collaborate directly with business, sales, and marketing leaders and take full ownership of outcomes.
Position Overview
The ideal candidate will be a skilled and detail-oriented professional with advanced expertise in SQL, MS Excel (Macros, VBA), and Power BI . You will have proven experience in remarketing, funnel optimization, and digital performance analytics , while leading a small team of analysts.
The role will also oversee systems integration across multiple databases — CRM, HIMS, and Medical Information — to provide seamless accessibility and visibility of Customer Lifetime Value for leadership.
Key Responsibilities
Analyze and optimize digital marketing funnels by identifying drop-offs, conversion bottlenecks, and user behavior trends.
Develop SQL queries for data extraction, transformation, and reporting from multiple marketing and sales databases.
Leverage advanced Excel (Macros, VBA, PivotTables, data models) for efficient reporting and large dataset management.
Design and automate dashboards/reports to track funnel metrics, campaign performance, and audience segmentation.
Collaborate with marketing, CRM engineers, and HIMS engineers to define KPIs, integration workflows, and campaign measurement.
Support remarketing strategies by analyzing audience behavior and engagement across platforms (Google Ads, Meta, CRM tools).
Deliver actionable insights to improve targeting, personalization, and re-engagement tactics.
Drive process improvements by automating workflows and optimizing reporting systems.
Lead and mentor a team of 2 analysts, building in-house data and reporting capabilities.
Qualifications
Required
Bachelor’s degree in data Analytics, Marketing, Business Intelligence, Information Systems, or related field.
5+ years of professional experience in data analytics, with focus on digital marketing & CRM analytics .
Expert-level proficiency in Microsoft Excel (advanced formulas, Macros, VBA).
Strong SQL skills for querying, data management, and complex dataset handling.
Proven experience in remarketing performance analysis and managing digital funnels across paid media, CRM, and owned channels.
Ability to translate complex data into clear, actionable insights for non-technical stakeholders.
Strong understanding of systems integration workflows across CRM, HIMS, and related IT systems.
Preferred
Expertise in BI tools: Power BI, Tableau, VBA, SQL .
Experience in creating BRDs (Business Requirement Documents) for CRM/marketing automation.
Familiarity with customer lifecycle metrics and multi-touch attribution models.
Basic knowledge of scripting in Python or R .
Why Join Us?
This role offers an opportunity to play a critical part in shaping the digital growth journey of one of India’s leading healthcare brands. You will lead CRM innovation, analytics, and remarketing strategies that directly impact customer acquisition, retention, and brand trust in a highly sensitive and fast-growing sector.
This advertiser has chosen not to accept applicants from your region.
9