1,821 Hospitality & Tourism jobs in India

Job Summary:

We are seeking a highly skilled and experienced Travel Operation Manager specializing in hotel contracting. The ideal candidate will have a proven track record in negotiating and managing hotel contracts across various destinations. This role requires a strategic thinker with strong operational and relationship management skills.

Key Responsibilities:

Negotiate and secure hotel contracts, ensuring the best rates and terms.

Manage relationships with hotel partners and maintain a diverse portfolio of accommodation options.

Analyze market trends and adjust contracting strategies to meet company goals.

Coordinate with internal teams to ensure seamless travel operations and customer satisfaction.

Utilize travel industry software and data analytics to optimize hotel contracting processes.

Qualifications:

Bachelor's degree in hospitality management, travel and tourism, business administration, or a related field.

5-10 years of experience in hotel contracting and travel operations.

Strong analytical, negotiation, and communication skills.

Familiarity with global travel destinations and regional market dynamics.

Proficiency in travel industry software and data analytics tools.

Multilingual capabilities are a plus

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Work Location: In person

Planned and organize daily activities related to hotel operations. Measures & analyze performance of employees and generate daily activity reports. Coordinate with various departments to ensure smooth operations.

Front Office manager

Location : Jabalpur

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

Job description

Job Title: Hotel Contracting Manager

Destinations: Thailand / Dubai / Bali / Vietnam

Experience Required: Minimum 3–4 years in hotel contracting of these 4 Destinations

Job Overview:

We are looking for a highly motivated and experienced Hotel Contracting Manager to manage hotel partnerships and contracting across Thailand, Dubai, Bali, and Vietnam. The ideal candidate will have a deep understanding of international markets, a strong supplier network, and a sharp eye for negotiating the best deals.

This is an exciting opportunity to be part of a fast-growing travel tech company that values ownership, innovation, and collaboration.

Key Responsibilities:

Identify and onboard hotel partners in the assigned international regions

Negotiate competitive rates, special offers, and added-value services

Manage and update seasonal rate sheets, contracts, and terms

Maintain strong, long-term supplier relationships

Ensure timely renewals and compliance with contracting standards

Monitor supplier performance and service levels

Collaborate with product, operations, and sales teams to align supply with demand

Conduct regular destination visits for relationship building and sourcing

Analyze market trends and competitor offerings to keep pricing competitive

Requirements:

3–4 years of experience in hotel contracting or travel procurement

Strong supplier network and market knowledge in Southeast Asia and the Middle East

Excellent negotiation, communication, and relationship management skills

Good understanding of FIT and group travel segments

Experience in rate loading formats, seasonal pricing structures, and contract negotiation

Willingness to travel extensively across assigned destinations

Proficiency in MS Excel, Word, and contract systems

Preferred Qualities:

Experience working in B2B travel or OTA environments

Multilingual skills are a plus

Strong commercial mindset and attention to detail

Industry

Travel Arrangements

Employment Type

Full-time

Job Type: Full-time

Pay: ₹800, ₹1,200,000.00 per year

Work Location: In person

managing a company's workforce through functions like recruiting, hiring, training, and developing employees and administering compensation, benefits, and resolving workplace conflicts. compliance with labor laws, maintain a positive work environment

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the heart of Worli - the business hub of India's largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies.

Basic Function:

• Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.

Role and Responsibilities:

• Manages the staff at the Front Desk. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.
• Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Block rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.
• Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers' work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.
• Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation.
• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
• Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
• Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
• Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.
• Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
• Consistently driving the team to achieve high guest experience scores in social media platform such as Medallia, Trip Advisor etc.
• Is completely aware of the hotels upsell program and constantly drives towards achieving the companies upsell goal.
• Actively handles profile management and guides staff accordingly.
• Actively monitors chat response and mobile application to ensure timely response.
• Interviews, trains and schedules the staff, as well as conducts performance evaluations and disciplines staff when needed.
• Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc. and escort them to or from their rooms respectively
• Coordinating with respective supporting departments especially Housekeeping to ensure all guest requests are met.
• Personally managing and making personal contact with all VIP, suite guests and frequent return guests
• Assures that all financial and credit procedures are followed; coordinates arrivals, departures and billing requirements with Sales and Catering Departments.
• Resolves customer complaints from all areas of the hotel
• Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc
• Adheres to the hotel's code of conduct and grooming & hygiene standards
• Actively conducts briefings and meetings .
• Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage.
• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries andspecial requests.

Company Description

Vervve Hospitality is a leading partner in the dynamic and ever-evolving hospitality industry, offering bespoke strategies for growth, efficiency, and guest satisfaction. With over 15 years of expertise, Vervve specializes in Hotel Sales & Marketing, Management, and Consulting Services for B2B partners including hotel owners, property investors, and corporate clients. We strive to deliver personalized solutions that boost guest satisfaction, streamline operations, and drive revenue, positioning ourselves as a trusted extension of our clients' teams. Our dedication to exceptional hospitality in India sets new industry standards.

Role Description

This is a full-time on-site role for an Event & Hotel - (Corporate) Assistant Sales / Sales Manager located in Pune. The Assistant Sales / Sales Manager will be responsible for managing and coordinating event planning and marketing, as well as overseeing sales activities. This includes building and maintaining strong relationships with clients, developing and implementing sales strategies, and providing excellent customer service to ensure client satisfaction. The role requires proactive communication and collaboration with internal teams to meet and exceed sales targets and event success metrics.

Qualifications

• Excellent Customer Service and Communication skills
• Proven Event Planning and Event Marketing experience
• Strong Sales skills with a track record of meeting and exceeding sales targets
• Ability to work independently and as part of a team
• Bachelor's degree in Business, Hospitality Management, or related field
• Experience in the hospitality industry is preferred
• Proficiency in using CRM software and Microsoft Office Suite

Position Overview

The Assistant General Manager is responsible for supporting their leaders in driving revenue growth, developing client relationships, and achieving sales targets for the hotel. This role involves proactive sales activities, managing client accounts, and ensuring seamless coordination between the sales team and other hotel departments to deliver exceptional guest experiences.

Key Responsibilities

• Sales and business development
• Client relationship management
• Revenue generation
• Administrative duties
• Day to day responsibility might change depends upon the work
• Flexibility to travel for business, if required.

Open Positions:

• Hotel Business/Sales/Marketing Assistant
  (1+ years of Experience) (Salary: up to 25,000) + bonus up to 15k
• Hotel Manager
  (5+ years of Experience) (Salary: up to 25,000) + bonus up to 15k
• Restaurant Senior Chef
  (Veg/Non-Veg, North/South Indian, Chinese & Mughlai) (3+ years of Experience): (Salary: up to 25,000) + bonus up to 5k

Workplace Info:

• 24 Hotel Rooms
• Restaurant with 60-person capacity
• Banquet with 100-person capacity
• Wedding lawn with a 200-person capacity
• Location: Unnao, UP, India
• Link:

Working Conditions:

• Food and accommodation will be provided if needed
• 4 holidays in a month

To Apply:

Only WhatsApp Message: Adarsh Verma,

• CV & Applying position
• Your Current job position and start date
• Current salary per month
• Salary expectation per month for this position
• Starting date for this position
• Are you comfortable working in a job location (Unnao, UP):
• Can you provide us (Name and contact number after selected) with previous experience, background checks, and references?

We are looking for an experienced General Manager to lead the overall operations of Hotel Om Residency, Kushinagar. The ideal candidate will be responsible for ensuring exceptional guest experiences, smooth daily operations, and profitable growth of the hotel. This role requires a strong leader with proven hospitality management skills, financial acumen, and the ability to inspire and manage a diverse team.

Responsibilities

• Oversee all hotel operations including front office, housekeeping, food & beverage, and guest relations.
• Ensure high standards of customer service and resolve guest concerns promptly.
• Develop and execute strategies to improve occupancy rates, revenue, and profitability.
• Manage budgets, monitor expenses, and ensure cost efficiency.
• Recruit, train, and supervise staff while maintaining a positive and professional work environment.
• Coordinate with travel agencies, tour operators, and corporate clients, particularly in Buddhist tourism.
• Ensure compliance with hotel policies, safety regulations, and legal requirements.
• Monitor service quality, hygiene, and operational efficiency.
• Prepare operational and financial reports for management.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Minimum 5 years of managerial experience in hotels or hospitality industry.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of hotel management systems (PMS, POS) and financial planning.
• Fluency in English required; Hindi and East Asian languages (Japanese, Chinese, Korean) are a plus.
• Ability to work flexible hours during peak seasons.

Skills

• Leadership & staff management
• Guest service excellence
• Financial & operational planning
• Sales & marketing in hospitality
• Problem-solving & decision-making

Benefits

• Competitive salary (₹35,000 – ₹5,000 per month, negotiable)
• Accommodation and meals may be provided
• Performance-based incentives
• Growth and career development opportunities

Job Type: Full-time

Pay: , ,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Paid sick time
• Provident Fund

Work Location: In person