272 Driving & Transport jobs in India
Transportation Planner 4
Posted 2 days ago
Job Viewed
Job Description
**Requisition ID:**
42277BR
**Business Unit:**
TSU
**Job Description:**
CDM Smith seeks qualified Transportation Planner/Modeler Grade 4, to join the Traffic and Transportation Planning team in Bangalore, India Global Resource Center (GRC) office. Under light supervision, the candidate prepares basic studies for transportation projects in Middle East and USA. The candidate gathers, compiles and analyzes transportation related data. Performs traffic studies and traffic impact studies utilizing principles of traffic engineering and transportation planning. Develops basic to complex traffic models and simulations.
Duties and Responsibilities:
The Engineer must perform tasks related to transportation planning and engineering which include but not limited to the following:
Data Analysis & Operational Analysis
-Compile and analyze data - demographic, land use, traffic counts, travel speeds as required to reflect existing and future conditions
-Conduct capacity analysis for intersections and roadways using widely used software
-Write basic scripts in Excel or other programming languages for data analysis
Modeling
-Prepare, analyze relevant land use data for modeling work
-Conduct demand modeling tasks for traffic impact studies and corridor studies including network update, model assignment runs, model results extraction.
-Conduct traffic simulation tasks for basic to complex projects including network building or update, coding model parameters, performing simulation runs, simulation model results extraction.
Transportation Studies
-Develop engineering calculations, maps
-Identify and evaluate mitigation measures or project alternatives
-Prepare technical reports presenting traffic analysis, modeling, and simulation work.
Design Collaboration
-Collaborate closely with Highway Design and CAD teams in GRC on designs related traffic issues
Other
-Travel to CDM Smith offices in Middle East when required and collaborate with on-site teams.
**Job Title:**
Transportation Planner 4
**Group:**
GTSG
**Employment Type:**
Regular
**Minimum Qualifications:**
-Master's Degree in Civil or Transportation Engineering from an accredited university.
-8+ years related experience in traffic engineering and transportation modeling, with at least 3 international projects involving traffic studies or modeling.
-5+ years of experience in use of traffic software - PTV VISSIM, SYNCHRO, HCS and SIDRA.
-5+ years of experience in use of demand modeling software - PTV VISUM and/or TRANSCAD
-Proficiency in using MicroStation and Microsoft office software - Excel, Word, PowerPoint.
-Experience in applying HCM procedures in traffic studies
Skills and Abilities:
-Knowledge in application of traffic engineering and transportation planning principles and understanding of transportation issues at intersections and roadways
-Knowledge of conducting Traffic Impact Studies, Feasibility Studies
-Moderate scripting and programming skills in R, Python, Basic or other programming languages.
-Effective oral and written communication skills
**Why CDM Smith?:**
CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction, and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle.
**Job Site Location:**
India - Bangalore / Pune
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
0%
**Assignment Category:**
Fulltime-Regular
**Background Check and Drug Testing Information:**
CDM Smith reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
Transportation Planner 4
Posted 2 days ago
Job Viewed
Job Description
**Requisition ID:**
42277BR
**Business Unit:**
TSU
**Job Description:**
CDM Smith seeks qualified Transportation Planner/Modeler Grade 4, to join the Traffic and Transportation Planning team in Bangalore, India Global Resource Center (GRC) office. Under light supervision, the candidate prepares basic studies for transportation projects in Middle East and USA. The candidate gathers, compiles and analyzes transportation related data. Performs traffic studies and traffic impact studies utilizing principles of traffic engineering and transportation planning. Develops basic to complex traffic models and simulations.
Duties and Responsibilities:
The Engineer must perform tasks related to transportation planning and engineering which include but not limited to the following:
Data Analysis & Operational Analysis
-Compile and analyze data - demographic, land use, traffic counts, travel speeds as required to reflect existing and future conditions
-Conduct capacity analysis for intersections and roadways using widely used software
-Write basic scripts in Excel or other programming languages for data analysis
Modeling
-Prepare, analyze relevant land use data for modeling work
-Conduct demand modeling tasks for traffic impact studies and corridor studies including network update, model assignment runs, model results extraction.
-Conduct traffic simulation tasks for basic to complex projects including network building or update, coding model parameters, performing simulation runs, simulation model results extraction.
Transportation Studies
-Develop engineering calculations, maps
-Identify and evaluate mitigation measures or project alternatives
-Prepare technical reports presenting traffic analysis, modeling, and simulation work.
Design Collaboration
-Collaborate closely with Highway Design and CAD teams in GRC on designs related traffic issues
Other
-Travel to CDM Smith offices in Middle East when required and collaborate with on-site teams.
**Job Title:**
Transportation Planner 4
**Group:**
GTSG
**Employment Type:**
Regular
**Minimum Qualifications:**
-Master's Degree in Civil or Transportation Engineering from an accredited university.
-8+ years related experience in traffic engineering and transportation modeling, with at least 3 international projects involving traffic studies or modeling.
-5+ years of experience in use of traffic software - PTV VISSIM, SYNCHRO, HCS and SIDRA.
-5+ years of experience in use of demand modeling software - PTV VISUM and/or TRANSCAD
-Proficiency in using MicroStation and Microsoft office software - Excel, Word, PowerPoint.
-Experience in applying HCM procedures in traffic studies
Skills and Abilities:
-Knowledge in application of traffic engineering and transportation planning principles and understanding of transportation issues at intersections and roadways
-Knowledge of conducting Traffic Impact Studies, Feasibility Studies
-Moderate scripting and programming skills in R, Python, Basic or other programming languages.
-Effective oral and written communication skills
**Why CDM Smith?:**
CDM Smith provides lasting and integrated solutions in water, environment, transportation, energy and facilities to public and private clients worldwide. As a full-service consulting, engineering, construction, and operations firm, we deliver exceptional client service, quality results and enduring value across the entire project life cycle.
**Job Site Location:**
India - Bangalore / Pune
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
0%
**Assignment Category:**
Fulltime-Regular
**Background Check and Drug Testing Information:**
CDM Smith reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
Engineer - Transportation Planner
Posted 6 days ago
Job Viewed
Job Description
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
AECOM EC is seeking for a candidate to be based in Gurgaon. Candidate will be responsible for the following activities:
+ 2 +years of experience in Operational Modelling Software - PTV VISSIM/ VISUM
+ Good knowledge of the micro-simulations concepts and theories and how they relate to VISSIM.
+ Operational Analysis - Using SYNCHRO/ SIDRA/ HCS
+ Data analysis (including spreadsheets and databases) and problem-solving.
+ Produce base network and ability to calibrate and validate.
+ Knowledge of Signal coding using VAP.
+ Produce forecast networks and matrices.
+ Interpretation of model results and ability to prepare technical reports.
+ Familiarity with UK/US/ANZ/Middle East transport modelling guidance.
+ Mapping tools (GIS) and able to interpret quantitative transport models.
+ Experience in programming (Excel macro, Python, R) would be a particular advantage.
+ Ability to deliver quality output within agreed time and budget.
+ Strong communication, presentation and report-writing skills.
+ Ability to work in a challenging environment.
**Qualifications**
+ Master's degree in the relevant subject (e.g., Transport Planning/Engineering, or related subjects)
+ Engineers with 2 to 5 years experience in Transport Planning
+ **Proficiency with some, or all of the following would also be considered beneficial:**
+ LinSig /Synchro/Sidra/Junction 10
+ PTV VISWALK/Legion
+ Working knowledge of AutoCAD
+ VISSIM COM and MOVA would be a particular advantage
**Additional Information**
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
#LI-FS1
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10131762
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** Enterprise Capabilities
**Career Area:** Planning
**Work Location Model:** Hybrid
**Legal Entity:** AECOM India Global Services Private Limited
Engineer - Transportation Planner
Posted 6 days ago
Job Viewed
Job Description
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
AECOM EC is seeking for a candidate to be based in Gurgaon. Candidate will be responsible for the following activities:
+ 2 +years of experience in Operational Modelling Software - PTV VISSIM/ VISUM
+ Good knowledge of the micro-simulations concepts and theories and how they relate to VISSIM.
+ Operational Analysis - Using SYNCHRO/ SIDRA/ HCS
+ Data analysis (including spreadsheets and databases) and problem-solving.
+ Produce base network and ability to calibrate and validate.
+ Knowledge of Signal coding using VAP.
+ Produce forecast networks and matrices.
+ Interpretation of model results and ability to prepare technical reports.
+ Familiarity with UK/US/ANZ/Middle East transport modelling guidance.
+ Mapping tools (GIS) and able to interpret quantitative transport models.
+ Experience in programming (Excel macro, Python, R) would be a particular advantage.
+ Ability to deliver quality output within agreed time and budget.
+ Strong communication, presentation and report-writing skills.
+ Ability to work in a challenging environment.
**Qualifications**
+ Master's degree in the relevant subject (e.g., Transport Planning/Engineering, or related subjects)
+ Engineers with 2 to 5 years experience in Transport Planning
+ **Proficiency with some, or all of the following would also be considered beneficial:**
+ LinSig /Synchro/Sidra/Junction 10
+ PTV VISWALK/Legion
+ Working knowledge of AutoCAD
+ VISSIM COM and MOVA would be a particular advantage
**Additional Information**
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
#LI-FS1
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10131761
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** Enterprise Capabilities
**Career Area:** Planning
**Work Location Model:** Hybrid
**Legal Entity:** AECOM India Global Services Private Limited
Transportation Representative NOC IB
Posted 7 days ago
Job Viewed
Job Description
The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills - ability to clearly understand and state the issues customers present Ø Ability to concentrate - follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications
Preferred Qualifications
*Logistics background and Experience in similar role * Proficient in Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Transportation Representative NOC IB
Posted 7 days ago
Job Viewed
Job Description
The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills - ability to clearly understand and state the issues customers present Ø Ability to concentrate - follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications
Preferred Qualifications
*Logistics background and Experience in similar role * Proficient in Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Transportation Representative NOC IB
Posted 7 days ago
Job Viewed
Job Description
The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills - ability to clearly understand and state the issues customers present Ø Ability to concentrate - follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications
Preferred Qualifications
*Logistics background and Experience in similar role * Proficient in Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Transportation Representative NOC IB
Posted 7 days ago
Job Viewed
Job Description
The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills - ability to clearly understand and state the issues customers present Ø Ability to concentrate - follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications
Preferred Qualifications
*Logistics background and Experience in similar role * Proficient in Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Transportation Representative NOC IB
Posted 8 days ago
Job Viewed
Job Description
The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Key job responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills - ability to clearly understand and state the issues customers present Ø Ability to concentrate - follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications
Preferred Qualifications
*Logistics background and Experience in similar role * Proficient in Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Transportation Specialist I, ROC
Posted 8 days ago
Job Viewed
Job Description
About Amazon ROC (Relay Operation Centre):
Join a team that offers best learning opportunities and work experience in transportation execution, supply chain and operations management. A place where you can start/restart/advance your career and progress to leadership roles at Amazon.
ROC (Relay Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to support provided for ATS organization This organization supports externalization of ROC capabilities to external shippers and vendors.
Along with this tactical problem-solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation network and thereby has a direct impact on Amazon's ability to serve its customers on time.
Location: Bangalore, KA IND
Hours of Operation/Shift Timings: Rotational shifts (Position involves rotational shifts to support 24/7 operations. Schedule accommodations will be considered based on individual needs
Medium of support: Multi-mode (Voice and non-voice)
A synopsis of a 'Transportation Specialist' role:
A Transportation Specialist at ROC facilitates flow of information between different stakeholders (
Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Transportation Specialist at ROC works across two verticals - Inbound and Outbound operations.
- Inbound (IB) Operations deals with Vendor/Shipper/Carrier/Amazon Sites relationship, ensuring that the freight is picked-up on time and is delivered at destination sites as per the given appointment.
- Outbound (OB) Operations deals with Amazon Sites/Carrier/Carrier Hub/Shipper destination sites relationship, ensuring that the outbound truck leaves Amazon sites/Shipper origin sites to deliver customer orders as per promise.
- Transportation Specialists addresses any potential issues such as appointment bookings, reschedules, in-transit disruptions, weather impact situations etc. occurring during the lifecycle of pick-up to delivery.
- In addition to the IB or OB operations, transportation specialists support variety of tasks such as load scheduling, load cancelations, supporting network capacity management, coordinating with non-Amazon transportation organization such as rail, sea organizations, manage remote gate-houses, managing equipment availability, equipment maintenance and such.
A Transportation Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements from sites/carriers/shippers/drivers and be able to analyze data and effectively communicate the resolution or actions with an effort to meet the network speed and customer promise. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Transportation Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Key job responsibilities
- Communicate with external customers (Carriers, Vendors/Suppliers, Shippers, Drivers) and internal customers (Amazon sites, business teams and stakeholders)
- Maintain high-standards of quality and productivity standards in all transactions or conversations
- Must be able to understand the size of problem and systemically escalate problems to the relevant owners and teams and follow through the closure of the issues
- Core responsibilities include working with Amazon Internal tools, MS Outlook, Word and Excel
- Must be able to quickly understand the business impact of the trends and make decisions in the best interest of customers and the organization based on available data.
- Work within various time constraints to meet critical business needs
- The organizational support runs across rotational shifts (24*7, 365 days) to support NA and EU regions. Candidates are expected to be flexible with such requirements while there are reasonable accommodations for employees with special circumstances.
Basic Qualifications
- Basic qualifications:
- Must be at least 18 years old High School, Diploma or Graduate/Post-Graduate
- 0-5 years of experience in customer support/operations support
- Freshers with no experience must have strong English communication skills through various means (verbal, written, or assisted communication methods)
Preferred Qualifications
- Experience with Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.