6,260 Reliance Retail jobs in India

Company Overview

Reliance Industries Limited, a Fortune 500 company and the largest private sector corporation in India, embodies the spirit of transformation and innovation. With a diverse portfolio spanning hydrocarbons, retail, telecommunications, and more, our vision is driven by growth and global leadership. Inspired by our founder Dhirubhai Ambani, we strive to positively impact lives and turn challenges into opportunities. Headquartered in Navi Mumbai, Maharashtra, we are a powerhouse of innovation.

Job Overview

We are seeking a dynamic Store Manager for our Fashion and Lifestyle segment at Reliance Retail, located in Manjeri, Malappuram. This is a full-time mid-level position requiring 4 to 6 years of experience. The Store Manager will lead operations, manage a team, ensure customer satisfaction, and drive sales growth. This role demands expertise in team leadership, customer service, and sales forecasting, with a focus on operational excellence and visual merchandising.

Qualifications and Skills

• Minimum of 4 to 6 years of experience in retail management within fashion and lifestyle sectors, emphasizing team and operational leadership.
• Proficiency in team leadership to effectively guide and motivate a diverse team in achieving store objectives and delivering high performance. (Mandatory skill)
• Exceptional customer service skills to ensure customer satisfaction and foster a positive shopping experience. (Mandatory skill)
• Experience in sales forecasting to predict and plan business strategies that align with company sales targets. (Mandatory skill)
• In-depth understanding of point of sale systems to efficiently manage inventory, sales, and customer transactions.
• Strong visual merchandising abilities to create appealing store displays that attract and engage customers effectively.
• Operations management skills to oversee day-to-day store activities and optimize retail processes for enhanced productivity.
• Competence in KPI tracking to analyze performance metrics and implement improvements to meet organizational goals.

Roles and Responsibilities

• Lead and manage store operations ensuring a seamless and customer-focused shopping environment.
• Develop and mentor a team of retail professionals to achieve sales, customer service, and operational excellence.
• Implement visual merchandising strategies to enhance the stores aesthetic appeal and boost customer engagement.
• Conduct sales forecasting to align inventory and sales strategies with market trends and organizational objectives.
• Monitor and evaluate store performance metrics to identify areas for improvement and drive business growth.
• Ensure the accurate and efficient functioning of point of sale systems for smooth transactions and inventory management.
• Foster a culture of outstanding customer service, resolving issues promptly to ensure customer satisfaction.
• Coordinate with senior management to align store plans with broader company goals and market strategies.

Job Title:

Customer Service Associate
Company: Reliance Trends – Fashion Retail
Location: Hubli
 Openings: 25 Positions

Job Description (JD)

As a Customer Service Associate at Reliance Trends, you will play a key role in providing an exceptional shopping experience for our customers. You will assist with product selection, maintain visual merchandising standards, manage billing and returns, and support store operations in a fast-paced fashion retail environment.

Key Responsibilities

• Assist customers with style advice and product selection across men’s, women’s, and kids’ apparel
  
• Understand and meet monthly sales targets; improve average transaction value
  
• Maintain merchandising standards and ensure displays are fresh and aligned with company guidelines
  
• Conduct stock counts, process inventory replenishment, and coordinate with supply chain
  
• Handle billing, returns, and exchanges accurately and professionally
  
• Maintain store cleanliness including shelves, racks, and fitting rooms
  
• Collaborate with team members during promotions and events
  
• Record daily sales, customer feedback, and inventory movement
  

Requirements

Age Criteria

• 18 to 26 years
  

Educational Qualification

• Minimum 12th Pass (PUC or equivalent)
  
• Graduates can also apply
  

Experience

• 0 to 3 years (fashion retail experience preferred but not mandatory)
  

Languages

• Fluent in Kannada
  
• Basic English and/or Hindi preferred
  

Core Skills

• Good communication and interpersonal skills
  
• Customer-focused attitude and basic fashion sense
  
• Basic math skills and familiarity with billing systems
  
• Ability to work in teams and handle pressure during peak hours (e.g., weekends, festivals)
  

Work Schedule

• Full-time, in-store role
  
• Rotational shifts between 11 AM to 9:30 PM
  
• Weekly off on rotation
  
• Must be available during weekends, festival periods, and sale events
  

Performance Indicators

• Meeting or exceeding monthly sales targets
  
• Units per transaction (UPT) and conversion rate
  
• Visual merchandising audit scores
  
• Customer satisfaction and service quality
  

Salary & Benefits

Fixed Compensation

• ₹16,000 to ₹20,000 per month
  

Statutory Benefits

• ESI (Employee State Insurance)
  
• PF (Provident Fund)
  

Additional Perks

• Monthly/quarterly incentive bonuses based on performance
  
• Employee discounts on purchases at Reliance Trends
  
• Paid leaves
  
• Medical insurance after completion of probation (if applicable)
  
• Career growth opportunities within Reliance Retail
  

Job description

Counter Sales Responsibilities:

-Greeting customers and taking orders.

 -Processing payments.

-Assisting customers with queries and providing solutions quickly.

 -Possessing excellent product knowledge to inform and increase sales.

-Following up on orders to prevent delay and frustration.

-Updating the product inventory.

 -Cleaning the customer area during quiet times to ensure a neat appearance.

-Ensuring that each customer leaves the store satisfied.

Required Skills:

-High school diploma.

-Knowledge and use of cash register.

-On the job training.

-Excellent interpersonal and communication skills.

-Good personal appearance.

-Conflict management skills preferred.

INTERESTED CANDIDATES CAN APPLY OR CONTACT:

POONAM TIWARI

Job description

Counter Sales Responsibilities:

-Greeting customers and taking orders.

 -Processing payments.

-Assisting customers with queries and providing solutions quickly.

 -Possessing excellent product knowledge to inform and increase sales.

-Following up on orders to prevent delay and frustration.

-Updating the product inventory.

 -Cleaning the customer area during quiet times to ensure a neat appearance.

-Ensuring that each customer leaves the store satisfied.

Required Skills:

-High school diploma.

-Knowledge and use of cash register.

-On the job training.

-Excellent interpersonal and communication skills.

-Good personal appearance.

-Conflict management skills preferred.

INTERESTED CANDIDATES CAN APPLY OR CONTACT:

POONAM TIWARI

Job Title:

Customer Service Associate
Company: Reliance Trends – Fashion Retail
Location: Hubli
 Openings: 25 Positions

Job Description (JD)

As a Customer Service Associate at Reliance Trends, you will play a key role in providing an exceptional shopping experience for our customers. You will assist with product selection, maintain visual merchandising standards, manage billing and returns, and support store operations in a fast-paced fashion retail environment.

Key Responsibilities

• Assist customers with style advice and product selection across men’s, women’s, and kids’ apparel
  
• Understand and meet monthly sales targets; improve average transaction value
  
• Maintain merchandising standards and ensure displays are fresh and aligned with company guidelines
  
• Conduct stock counts, process inventory replenishment, and coordinate with supply chain
  
• Handle billing, returns, and exchanges accurately and professionally
  
• Maintain store cleanliness including shelves, racks, and fitting rooms
  
• Collaborate with team members during promotions and events
  
• Record daily sales, customer feedback, and inventory movement
  

Requirements

Age Criteria

• 18 to 26 years
  

Educational Qualification

• Minimum 12th Pass (PUC or equivalent)
  
• Graduates can also apply
  

Experience

• 0 to 3 years (fashion retail experience preferred but not mandatory)
  

Languages

• Fluent in Kannada
  
• Basic English and/or Hindi preferred
  

Core Skills

• Good communication and interpersonal skills
  
• Customer-focused attitude and basic fashion sense
  
• Basic math skills and familiarity with billing systems
  
• Ability to work in teams and handle pressure during peak hours (e.g., weekends, festivals)
  

Work Schedule

• Full-time, in-store role
  
• Rotational shifts between 11 AM to 9:30 PM
  
• Weekly off on rotation
  
• Must be available during weekends, festival periods, and sale events
  

Performance Indicators

• Meeting or exceeding monthly sales targets
  
• Units per transaction (UPT) and conversion rate
  
• Visual merchandising audit scores
  
• Customer satisfaction and service quality
  

Salary & Benefits

Fixed Compensation

• ₹16,000 to ₹20,000 per month
  

Statutory Benefits

• ESI (Employee State Insurance)
  
• PF (Provident Fund)
  

Additional Perks

• Monthly/quarterly incentive bonuses based on performance
  
• Employee discounts on purchases at Reliance Trends
  
• Paid leaves
  
• Medical insurance after completion of probation (if applicable)
  
• Career growth opportunities within Reliance Retail