7,836 Reliance Retail jobs in India

Company Overview

Reliance Industries Limited, a Fortune 500 company and the largest private sector corporation in India, embodies the spirit of transformation and innovation. With a diverse portfolio spanning hydrocarbons, retail, telecommunications, and more, our vision is driven by growth and global leadership. Inspired by our founder Dhirubhai Ambani, we strive to positively impact lives and turn challenges into opportunities. Headquartered in Navi Mumbai, Maharashtra, we are a powerhouse of innovation.

Job Overview

We are seeking a dynamic Store Manager for our Fashion and Lifestyle segment at Reliance Retail, located in Manjeri, Malappuram. This is a full-time mid-level position requiring 4 to 6 years of experience. The Store Manager will lead operations, manage a team, ensure customer satisfaction, and drive sales growth. This role demands expertise in team leadership, customer service, and sales forecasting, with a focus on operational excellence and visual merchandising.

Qualifications and Skills

• Minimum of 4 to 6 years of experience in retail management within fashion and lifestyle sectors, emphasizing team and operational leadership.
• Proficiency in team leadership to effectively guide and motivate a diverse team in achieving store objectives and delivering high performance. (Mandatory skill)
• Exceptional customer service skills to ensure customer satisfaction and foster a positive shopping experience. (Mandatory skill)
• Experience in sales forecasting to predict and plan business strategies that align with company sales targets. (Mandatory skill)
• In-depth understanding of point of sale systems to efficiently manage inventory, sales, and customer transactions.
• Strong visual merchandising abilities to create appealing store displays that attract and engage customers effectively.
• Operations management skills to oversee day-to-day store activities and optimize retail processes for enhanced productivity.
• Competence in KPI tracking to analyze performance metrics and implement improvements to meet organizational goals.

Roles and Responsibilities

• Lead and manage store operations ensuring a seamless and customer-focused shopping environment.
• Develop and mentor a team of retail professionals to achieve sales, customer service, and operational excellence.
• Implement visual merchandising strategies to enhance the stores aesthetic appeal and boost customer engagement.
• Conduct sales forecasting to align inventory and sales strategies with market trends and organizational objectives.
• Monitor and evaluate store performance metrics to identify areas for improvement and drive business growth.
• Ensure the accurate and efficient functioning of point of sale systems for smooth transactions and inventory management.
• Foster a culture of outstanding customer service, resolving issues promptly to ensure customer satisfaction.
• Coordinate with senior management to align store plans with broader company goals and market strategies.

Company Overview

Reliance Industries Limited, a Fortune 500 company and the largest private sector corporation in India, embodies the spirit of transformation and innovation. With a diverse portfolio spanning hydrocarbons, retail, telecommunications, and more, our vision is driven by growth and global leadership. Inspired by our founder Dhirubhai Ambani, we strive to positively impact lives and turn challenges into opportunities. Headquartered in Navi Mumbai, Maharashtra, we are a powerhouse of innovation.

Job Overview

We are seeking a dynamic Store Manager for our Fashion and Lifestyle segment at Reliance Retail, located in Manjeri, Malappuram. This is a full-time mid-level position requiring 4 to 6 years of experience. The Store Manager will lead operations, manage a team, ensure customer satisfaction, and drive sales growth. This role demands expertise in team leadership, customer service, and sales forecasting, with a focus on operational excellence and visual merchandising.

Qualifications and Skills

• Minimum of 4 to 6 years of experience in retail management within fashion and lifestyle sectors, emphasizing team and operational leadership.
• Proficiency in team leadership to effectively guide and motivate a diverse team in achieving store objectives and delivering high performance. (Mandatory skill)
• Exceptional customer service skills to ensure customer satisfaction and foster a positive shopping experience. (Mandatory skill)
• Experience in sales forecasting to predict and plan business strategies that align with company sales targets. (Mandatory skill)
• In-depth understanding of point of sale systems to efficiently manage inventory, sales, and customer transactions.
• Strong visual merchandising abilities to create appealing store displays that attract and engage customers effectively.
• Operations management skills to oversee day-to-day store activities and optimize retail processes for enhanced productivity.
• Competence in KPI tracking to analyze performance metrics and implement improvements to meet organizational goals.

Roles and Responsibilities

• Lead and manage store operations ensuring a seamless and customer-focused shopping environment.
• Develop and mentor a team of retail professionals to achieve sales, customer service, and operational excellence.
• Implement visual merchandising strategies to enhance the stores aesthetic appeal and boost customer engagement.
• Conduct sales forecasting to align inventory and sales strategies with market trends and organizational objectives.
• Monitor and evaluate store performance metrics to identify areas for improvement and drive business growth.
• Ensure the accurate and efficient functioning of point of sale systems for smooth transactions and inventory management.
• Foster a culture of outstanding customer service, resolving issues promptly to ensure customer satisfaction.
• Coordinate with senior management to align store plans with broader company goals and market strategies.

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and provide expert advice on products and services.
• Drive sales by actively engaging with customers and promoting product benefits.
• Maintain a high level of product knowledge to effectively answer customer inquiries.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Assist with visual merchandising and maintaining store appearance to high standards.
• Manage inventory, including receiving, stocking, and organizing merchandise.
• Handle customer inquiries, complaints, and returns with empathy and professionalism.
• Achieve individual and team sales targets.
• Collaborate with team members to ensure a seamless customer experience.
• Contribute to a positive and productive work environment.
• Follow all company policies and procedures.

• Previous experience in retail sales or customer service is preferred but not essential.
• Excellent communication and interpersonal skills.
• A friendly, approachable, and enthusiastic personality.
• Ability to work effectively in a team.
• Basic understanding of sales principles and customer service best practices.
• Ability to stand for extended periods and perform physical tasks related to merchandising and stocking.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent.

• Greeting and assisting customers in a friendly and welcoming manner.
• Understanding customer needs and recommending products that best fit their requirements.
• Driving sales by effectively showcasing product features and benefits.
• Achieving individual and team sales targets.
• Maintaining a clean, organized, and visually appealing sales floor and stockroom.
• Processing customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Handling customer inquiries, complaints, and returns with professionalism and efficiency.
• Building customer loyalty through excellent service and personalized attention.
• Keeping up-to-date with product knowledge, promotions, and new arrivals.
• Assisting with inventory management, including receiving, stocking, and conducting cycle counts.
• Collaborating with team members to achieve store goals and maintain a positive work environment.
• Adhering to all company policies and procedures, including loss prevention measures.
• Participating in visual merchandising efforts to create attractive product displays.
• Learning and adapting to new products, services, and sales techniques.
• Providing feedback to management on customer preferences and market trends.

• High school diploma or equivalent.
• Previous experience in retail sales or customer service is highly preferred.
• Excellent communication and interpersonal skills.
• A friendly, outgoing, and energetic personality.
• Strong customer service orientation.
• Ability to work independently and as part of a team.
• Basic math skills and comfort with using a POS system.
• Ability to stand for extended periods and lift moderate weight (e.g., up to 25 lbs).
• Flexibility to work a variety of shifts, including weekends and holidays.
• A genuine interest in fashion, technology, or the products offered by the store.
• Proven ability to meet sales goals.
• Eagerness to learn and develop new skills.

• Greet and assist customers in a friendly and professional manner.
• Provide product information and recommendations based on customer needs.
• Drive sales by effectively showcasing products and closing transactions.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Handle customer inquiries, complaints, and returns with professionalism.
• Maintain knowledge of current promotions, products, and store policies.
• Assist with inventory management, including receiving stock and conducting cycle counts.
• Ensure the store is clean, organized, and visually appealing.
• Adhere to all company policies and procedures, including safety and security protocols.
• Collaborate with team members to achieve store sales goals.

• High school diploma or equivalent.
• Previous experience in retail sales or customer service is preferred.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and customer-oriented attitude.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and lift/move merchandise as needed.
• Reliability and punctuality.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Team player with a positive attitude.
• Interest in learning about retail products and sales techniques.

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products.
• Process sales transactions accurately using the point-of-sale system.
• Maintain knowledge of current products, promotions, and policies.
• Assist with inventory management, including receiving, stocking, and organizing merchandise.
• Ensure the store is clean, tidy, and visually appealing according to company standards.
• Handle customer inquiries and resolve any issues or complaints effectively.
• Participate in team meetings and contribute to a positive work environment.
• Update product information and engage with customers through online channels as needed.
• Achieve individual and team sales targets.

• High school diploma or equivalent.
• Previous experience in retail sales or customer service is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer focus and a passion for service.
• Ability to work effectively in a team and independently.
• Basic computer skills for remote tasks.
• Flexibility to work varied shifts, including weekends and holidays.
• Enthusiasm for the retail industry.

• Greet and assist customers in a friendly and professional manner.
• Provide product information and recommendations based on customer needs.
• Process sales transactions accurately using the POS system.
• Maintain knowledge of current promotions, policies, and product information.
• Assist with inventory management, including receiving, stocking, and merchandising.
• Ensure the sales floor is clean, organized, and visually appealing.
• Handle customer inquiries and resolve complaints effectively.
• Contribute to achieving store sales targets and performance goals.
• Assist with opening and closing procedures as needed.
• Build strong relationships with customers to encourage repeat business.

• High school diploma or equivalent.
• Previous experience in retail sales or customer service is preferred.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and customer-focused attitude.
• Ability to work effectively in a team environment.
• Basic math and POS system skills.
• Ability to stand for extended periods and lift/move merchandise as needed.
• Enthusiasm for the brand's products.
• Flexible availability, including evenings and weekends.
• Strong desire to learn and grow in the retail industry.