9,396 Education & Teaching jobs in India
Childcare - Preschool Teacher
Posted 9 days ago
Job Viewed
Job Description
Job Title
Preschool Teacher
Qualification
Graduate, ECCEd, or Recognized Degree/Diploma in Early Childcare Education
Description
Responsibilities
- Provide basic care and care giving activities
- Use a wide range of teaching methods (stories, media, indoor or outdoor games, drawing etc) to enhance the child’s abilities
- Evaluate children’s performance to make sure they are on the right learning track
- Observe children’s interactions and promote the spirit of concord
- Identify behavioural problems and determine the right course of action
- Collaborate with other colleagues
- Adhere with teaching standards and safety regulations as established by the official sources
- Design and follow a full schedule of activities and discover suitable teaching material
- Prepare updates on the progress of the children
- Necessary planning and preparation of teaching resources
- Class management and planning delivery of lesson plans.
Requirements and skills
- Proven experience as a Preschool & Daycare Teacher
- Excellent knowledge of child development and up-to-date education methods
- Methodical and creative
- Patience, flexibility and love for children
- Strong communication and time management skills
- Degree/Diploma in early childhood education
Company Details
Instructional Designer, Executive
Posted today
Job Viewed
Job Description
**Essential Duties/Principal Responsibilities:**
+ Design instructionally sound training programs incorporating principles of the ADDIE model and Gagne's Nine events
+ Create training content incorporating the adult learning principles and that appeals to learners with varied learning styles
+ Formulates learning objectives; plans, designs, and developing methods for the assessment and evaluation of training effectiveness
+ Analyze and apply trends in learning technologies and instructional design
+ Provide exercises and activities that enhance the learning process
+ Create supporting materials/media (Audio, video, simulations, role-plays etc.)
+ Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
+ Maintain project documentation and course folders
**Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:**
+ At least 3 to 5 years of relevant experience
+ Postgraduation or degree in HR management, business administration, technical field or equivalent
+ Certification in Instructional Design is an added advantage
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Instructional Designer
Posted 3 days ago
Job Viewed
Job Description
We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
**What to know:**
+ Commvault does _not_ conduct interviews by email or text.
+ We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at
**About Commvault**
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
**Position Responsibilities**
**Instructional Design & Content Development** :
- Collaborate with subject matter experts (SMEs) to design **detailed, infographic-based storyboards** that align with defined learning objectives.
- Design and develop dynamic, engaging blended learning programs that may include instructor-led training, eLearning courses, microlearning, simulations, games, and reference guides while applying proven techniques to increase retention, engage and motivate learners.
- Structure instructional content with a clear, logical flow that aligns with business goals and delivers an intuitive learner experience, while developing engaging, interactive storyboards with visual designs tailored to diverse global and regional technical enablement priorities.
- Design assessments, activities, and interactive exercises that support knowledge retention and skills application.
**Visual & Multimedia Content Creation** :
- Create original graphics, layouts, infographics, animations, and visual elements to enhance engagement and relevance for target audiences.
- Record or AI-generate and edit audio narration using approved scripts, packaging high-quality MP4 training content that meets standards for on-demand, self-paced eLearning courses.
- Provide **audio/video editing support** for urgent or time-sensitive content development needs.
- Design interactive Storyline modules by structuring content into segments and incorporating engaging elements to maximize learner engagement and knowledge retention.
- Leverage AI and emerging technologies to optimize learning workflows and enhance team productivity.
**Quality Assurance & Content Optimization**
- Conduct thorough editorial quality reviews, ensuring grammatical accuracy, consistency, and clarity in all training deliverables.
- Apply visual design best practices to maintain accessibility, brand integrity, and instructional quality across all content.
**Technical & Interactive Learning Solutions** :
- Configure and test lab templates and technical guides, applying editorial and visual enhancements such as screenshots, layouts, and formatting.
- Design and maintain interactive lab simulations in Storyline to support technical enablement specifically on Commvault solutions and technologies.
**Continuous Improvement & Innovation:**
- Contribute to the improvement of design templates, content standards, and best practices to enhance the impact and adoption of learning materials.
- Support the continuous improvement of content creation workflows and documentation of best practices and processes.
- Regularly assess learning experiences based on feedback and performance metrics.
- Stay up to date with L&D trends, digital learning technologies, and UX innovations.
**Required Skills**
+ Proficient in the below applications or similar software for content creation and video editing.
+ MS Office applications especially PowerPoint
+ Adobe Creative Suite (Photoshop, Illustrator, After Effects)
+ Articulate Storyline/Rise, Adobe Captivate or similar tools.
+ Vyond, Canva, Figma, Miro, and AI-based learning tech tools.
- Experience with motion graphics, video editing, or animation tools (e.g., Camtasia, Premiere Pro)
- Knowledge of graphic design principles and ability to work with multimedia assets (audio, video, animation).
- Proven track record in designing training for different modalities (live classroom, virtual, training, eLearning)
- Skilled in applying instructional design methodologies and adult learning theories to create effective training materials.
- Superior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented, and dynamic environment.
- Excellent written, presentation, and communication skills; ability to build and maintain business stakeholder relationships.
- Familiar with UX/UI principles & accessibility standards.
- Exposure to AI recording or AI content development tools would be an added advantage.
**Preferred Qualifications**
- Bachelor's degree in instructional design, learning experience Design, graphic design, educational technology, or a related field.
- 5 years of experience designing and engaging learning experiences, with a strong portfolio showcasing instructional and visual design work.
- Technical training development experience in the data protection and cyber security industry.
- Certification in Instructional Design or Learning Experience Design or relevant design disciplines.
- Total years of experience up to 8 years in the learning and development industry.
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email For any inquiries not related to an accommodation please reach out to .
Commvault's Privacy Policy (
Investigation Specialist with Arabic and English, SIV
Posted 10 days ago
Job Viewed
Job Description
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify and build trust of our customers and sellers.
We're looking for Investigators to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk.
The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not ok until after the training period, therefore flexibility is required.
Key job responsibilities
As part of your role, you will have the opportunity to:
* Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer's, or merchants.
* Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
* Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
* Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
* Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
* Consistently achieve/exceed weekly productivity and quality standards.
About the team
The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and
builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
Basic Qualifications
* Proficiency in both English and Arabic with an ability to compose grammatically correct, concise and accurate written responses.
* Experience working with Microsoft Office including Outlook, Word and Excel.
Preferred Qualifications
* Previous work experience in a customer service/retail environment.
* Knowledge of or experience in a fraud/risk management environment.
* Experience in insurance, finance, data analysis, research, translation or training.
* Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
* Self-disciplined, diligent, proactive and detail oriented.
* Excellent problem-solving skills.
* Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Investigation Specialist with Arabic and English, SIV
Posted 10 days ago
Job Viewed
Job Description
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify and build trust of our customers and sellers.
We're looking for Investigators to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk.
The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not ok until after the training period, therefore flexibility is required.
Key job responsibilities
As part of your role, you will have the opportunity to:
* Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer's, or merchants.
* Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
* Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
* Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
* Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
* Consistently achieve/exceed weekly productivity and quality standards.
About the team
The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and
builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
Basic Qualifications
* Proficiency in both English and Arabic with an ability to compose grammatically correct, concise and accurate written responses.
* Experience working with Microsoft Office including Outlook, Word and Excel.
Preferred Qualifications
* Previous work experience in a customer service/retail environment.
* Knowledge of or experience in a fraud/risk management environment.
* Experience in insurance, finance, data analysis, research, translation or training.
* Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
* Self-disciplined, diligent, proactive and detail oriented.
* Excellent problem-solving skills.
* Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Investigation Specialist with Arabic and English, SIV
Posted 10 days ago
Job Viewed
Job Description
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify and build trust of our customers and sellers.
We're looking for Investigators to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk.
The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not ok until after the training period, therefore flexibility is required.
Key job responsibilities
As part of your role, you will have the opportunity to:
* Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer's, or merchants.
* Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
* Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
* Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
* Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
* Consistently achieve/exceed weekly productivity and quality standards.
About the team
The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and
builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
Basic Qualifications
* Proficiency in both English and Arabic with an ability to compose grammatically correct, concise and accurate written responses.
* Experience working with Microsoft Office including Outlook, Word and Excel.
Preferred Qualifications
* Previous work experience in a customer service/retail environment.
* Knowledge of or experience in a fraud/risk management environment.
* Experience in insurance, finance, data analysis, research, translation or training.
* Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
* Self-disciplined, diligent, proactive and detail oriented.
* Excellent problem-solving skills.
* Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Investigation Specialist with Arabic and English, SIV
Posted 10 days ago
Job Viewed
Job Description
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify and build trust of our customers and sellers.
We're looking for Investigators to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk.
The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not ok until after the training period, therefore flexibility is required.
Key job responsibilities
As part of your role, you will have the opportunity to:
* Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer's, or merchants.
* Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
* Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
* Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
* Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
* Consistently achieve/exceed weekly productivity and quality standards.
About the team
The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and
builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
Basic Qualifications
* Proficiency in both English and Arabic with an ability to compose grammatically correct, concise and accurate written responses.
* Experience working with Microsoft Office including Outlook, Word and Excel.
Preferred Qualifications
* Previous work experience in a customer service/retail environment.
* Knowledge of or experience in a fraud/risk management environment.
* Experience in insurance, finance, data analysis, research, translation or training.
* Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
* Self-disciplined, diligent, proactive and detail oriented.
* Excellent problem-solving skills.
* Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Investigation Specialist with Arabic and English, SIV
Posted 10 days ago
Job Viewed
Job Description
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify and build trust of our customers and sellers.
We're looking for Investigators to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk.
The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not ok until after the training period, therefore flexibility is required.
Key job responsibilities
As part of your role, you will have the opportunity to:
* Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer's, or merchants.
* Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
* Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
* Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
* Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
* Consistently achieve/exceed weekly productivity and quality standards.
About the team
The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and
builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
Basic Qualifications
* Proficiency in both English and Arabic with an ability to compose grammatically correct, concise and accurate written responses.
* Experience working with Microsoft Office including Outlook, Word and Excel.
Preferred Qualifications
* Previous work experience in a customer service/retail environment.
* Knowledge of or experience in a fraud/risk management environment.
* Experience in insurance, finance, data analysis, research, translation or training.
* Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
* Self-disciplined, diligent, proactive and detail oriented.
* Excellent problem-solving skills.
* Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Investigation Specialist with Arabic and English, SIV
Posted 10 days ago
Job Viewed
Job Description
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify and build trust of our customers and sellers.
We're looking for Investigators to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk.
The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not ok until after the training period, therefore flexibility is required.
Key job responsibilities
As part of your role, you will have the opportunity to:
* Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer's, or merchants.
* Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
* Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
* Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
* Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
* Consistently achieve/exceed weekly productivity and quality standards.
About the team
The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and
builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
Basic Qualifications
* Proficiency in both English and Arabic with an ability to compose grammatically correct, concise and accurate written responses.
* Experience working with Microsoft Office including Outlook, Word and Excel.
Preferred Qualifications
* Previous work experience in a customer service/retail environment.
* Knowledge of or experience in a fraud/risk management environment.
* Experience in insurance, finance, data analysis, research, translation or training.
* Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
* Self-disciplined, diligent, proactive and detail oriented.
* Excellent problem-solving skills.
* Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Trainer II
Posted 14 days ago
Job Viewed
Job Description
Trainer II
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and Key Responsibilities:**
+ Deliver Customer service product training for a Leading Retail Client
+ 2+ Years of supporting Customer Service Client as Process Trainer
+ Design training curriculum using inputs from Operations, Quality & Clients.
+ Knowledge management for the process.
+ Keep up to date with product / process knowledge.
+ Accountability for 0 - 90 days batch performance.
+ Attend TTT conducted by clients.
+ Conduct PKT and process refreshers on the floor.
+ Bridge gaps in product, process, language, comprehension, and cultural aspects of the LOB
+ Represent Concentrix on client calls and internal/external calibrations.
+ Work closely with OPS and Quality teams to design and execute action plans
+ Responsible as per defined monthly/quarterly/yearly training scorecards and PLA
+ Responsible to manage the training throughput and performance
+ Create, manage and update the training content for respective LOB's on different tools
+ Manage/create process SOP's and training refreshers
+ Manage training MIS for new hire batches and other training related work
+ Contribute to process improvement ideation and initiatives
+ Responsible for all risk management and compliance activities as applicable to this role
**Key skills & knowledge:**
+ Good facilitation skills
+ Experience in handling Customer Service clients
+ Should be a Team player.
+ 5 days working and should be open for rotational offs.
+ Good MS Office skills.
+ Experience in preparing TNI & TNA
**Educational Qualification** : Graduation
**Disclaimer:-**
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Chennai - Fortune Towers
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (