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Account Executive Digital Recruitment Advertising
Posted 6 days ago
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Job Description
Role Overview:
As an Account Executive, you will be the driving force behind our new business development in your assigned territory. This is a role designed for a seasoned sales professional who can independently prospect, build relationships, and close deals with digital recruitment clients. We are seeking a commercially-minded individual with a proven track record of success in a fast-paced sales environment. While experience in job board sales is a significant advantage, we also welcome candidates with a strong background in recruitment or e-commerce sales.
Key Responsibilities:
- Identify, pursue, and close new business opportunities with recruitment agencies, job boards, and direct employers.
- Develop and manage a robust pipeline of new and existing clients to ensure consistent revenue growth.
- Design and implement strategic outbound sales campaigns utilizing tools such as Apollo, LinkedIn Sales Navigator, and email automation.
- Leverage AI-driven prospecting tools to identify and engage potential clients.
- Analyze sales data and campaign performance to optimize ROI and achieve key performance indicators (KPIs).
- Maintain meticulous records of sales activities and client interactions in HubSpot.
- Provide regular written updates to leadership and present monthly KPI reports.
Key Qualifications:
- A minimum of 3-5 years of experience in sales, with a preference for backgrounds in job board sales, digital media, recruitment, or e-commerce.
- Demonstrated ability to consistently meet and exceed sales targets and effectively manage a book of business.
- Solid understanding of key performance metrics, including CPC, CPA, and ROI.
- Proficiency with CRM software (HubSpot is a plus) and outbound sales platforms like Apollo and LinkedIn Sales Navigator.
- Exceptional communication, negotiation, and presentation skills.
Personal Attributes:
- An entrepreneurial spirit with the ability to work independently and take ownership of your success.
- A persuasive and confident communicator with a natural talent for building rapport.
- An analytical and organized professional with a keen eye for performance data.
- A proactive problem-solver who thrives on finding innovative solutions.
- A collaborative team player who excels in a flexible, international work environment.
Training and Development:
You will receive comprehensive onboarding and training from our senior leadership team, along with access to a full suite of sales collateral and regular coaching calls. At WhatJobs?, we are committed to fostering the rapid growth of our sales talent, with clear pathways for advancement into senior roles based on performance.
Benefits:
- Competitive base salary with an aggressive, uncapped commission structure.
- Work environment with flexible hours.
- Comprehensive health insurance.
- EPF benefits.
- Generous paid holidays.
- Opportunities for professional development and continuing education.
- Access to cutting-edge sales and AI tools to maximize your success.
- A key role in a rapidly growing international company with a direct impact on our success.
Why WhatJobs?
This is a pivotal moment to join WhatJobs? as we accelerate our global expansion. With a presence in over 70 international markets, we are on a steep growth trajectory and are looking for exceptional sales professionals to be part of our journey. We believe in rewarding results, empowering our team with autonomy, and providing the best tools to win. If you are passionate about digital recruitment sales and want to make a tangible impact, this is the opportunity for you.
How to Apply:
Please submit your resume and a brief cover letter detailing your relevant sales experience and why you are excited about this role. We are reviewing applications on a rolling basis and aim to fill this position quickly.
Equal Employment Opportunity (EEO) Statement:
WhatJobs? is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Company Details
Google Ads Specialist
Posted 21 days ago
Job Viewed
Job Description
- Campaign Management:
- Set up, monitor, and optimize Search, Display, Discovery, and YouTube ad campaigns targeting job seekers.
- Manage international campaigns across multiple countries and job categories.
- Set up, monitor, and optimize Search, Display, Discovery, and YouTube ad campaigns targeting job seekers.
- Keyword & Audience Strategy:
- Perform extensive keyword research and competitor analysis for job-related queries.
- Build custom and lookalike audiences to improve targeting precision.
- Perform extensive keyword research and competitor analysis for job-related queries.
- Conversion Optimization:
- Collaborate with web analytics and tech teams to ensure accurate implementation of tracking (Google Tag Manager, Google Analytics, conversion pixels).
- Continuously improve quality score, CTR, and conversion rate.
- Collaborate with web analytics and tech teams to ensure accurate implementation of tracking (Google Tag Manager, Google Analytics, conversion pixels).
- Budget Ownership:
- Manage monthly budgets and ensure efficient cost-per-application (CPA) and return on ad spend (ROAS).
- Manage monthly budgets and ensure efficient cost-per-application (CPA) and return on ad spend (ROAS).
- Reporting & Insights:
- Generate weekly/monthly reports with actionable insights.
- Use tools such as Google Analytics, Data Studio, and Excel to present campaign performance to leadership.
- Generate weekly/monthly reports with actionable insights.
- A/B Testing:
- Run A/B tests for ad creatives, landing pages, and bidding strategies.
- Run A/B tests for ad creatives, landing pages, and bidding strategies.
- Minimum 3 years of hands-on experience managing Google Ads (AdWords) campaigns.
- Proven success with lead generation or job board advertising campaigns.
- Proficient with Google Ads Editor, GA4, Google Tag Manager, and other PPC tools.
- Experience with automated bidding strategies, smart campaigns, and audience segmentation.
- Strong analytical mindset with advanced Excel or Google Sheets skills.
- Good understanding of SEO and how it complements PPC efforts.
- Certification in Google Ads is a plus.
- Experience in the job board , recruitment , or career search industry.
- Familiarity with retargeting platforms (e.g., AdRoll, Criteo).
- Experience managing large-scale campaigns across multiple languages/regions.
- Competitive salary based on experience.
- Performance bonuses tied to campaign success.
- Opportunity to work with a high-growth online platform.
- Friendly and collaborative team environment.
- Continuous learning opportunities and career development.
Company Details
Head of Design
Posted 21 days ago
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Job Description
- Own the full UX/UI strategy for WhatJobs.com , delivering seamless and high-performing web experiences.
- Design responsive web pages , user flows , and conversion-optimised landing pages for global markets.
- Lead the design of high-impact marketing and outreach emails that reflect our brand and drive engagement.
- Develop and maintain a scalable design system to ensure consistency across all digital channels.
- Run A/B testing on pages and emails, using data to optimise design for performance.
- Collaborate closely with product, marketing, SEO, and engineering teams to align visual strategy with business goals.
- Work closely with front-end developers to ensure efficient implementation of designs, maintaining consistency, responsiveness, and pixel-perfect quality across devices.
- Use tools like Figma , Hotjar , and AI platforms (e.g. ChatGPT , Midjourney ) to increase design velocity.
- Analyse user behaviour and feedback to continually improve UX and UI quality.
- Lead design strategy for future WhatJobs mobile app interfaces , ensuring a cohesive cross-platform experience across web and mobile.
- Contribute to long-term UX planning, including future use cases such as voice search , conversational interfaces , and multimodal design .
- Hire, mentor, and lead a small internal design team.
- Regularly present design strategy, testing insights, and UX recommendations to international leadership teams and stakeholders.
- Present ideas clearly to senior stakeholders and act as the design voice within the leadership team.
Requirements - 8+ years in digital and web design, including 3–5 years in a leadership capacity.
- Deep experience with web UX/UI design , especially for high-traffic websites or platforms.
- Proven success in designing marketing and transactional emails — with strong understanding of layout, CTA design, and responsiveness.
- Experience designing for both web and mobile platforms , with a focus on intuitive, responsive, and performance-optimised UX.
- Strong command of Figma , Adobe CC, A/B testing tools, and analytics platforms.
- Demonstrated use of AI tools (e.g. ChatGPT, Midjourney, Firefly) in accelerating and scaling creative workflows.
- Comfortable interpreting metrics like conversion rate , bounce rate , click-through rate , and using them to guide design decisions.
- Awareness of evolving UX trends including voice interaction , and willingness to explore emerging technologies in the job search journey.
- Excellent communication and presentation skills — confident presenting strategy and creative direction to senior international stakeholders across time zones and business cultures.
- Experience creating and managing design systems , and working with SEO and dev teams to ensure web best practices.
Company Details
Senior Project Manager
Posted 21 days ago
Job Viewed
Job Description
This is a senior leadership role designed to help WhatJobs evolve into an AI-first, voice-enabled job search platform . Lead the planning, tracking, and execution of digital, AI, SEO, and platform-based projects
- Translate strategic goals into roadmaps, milestones, and cross-team deliverables
- Become the central point of delivery accountability across WhatJobs
- Lead delivery of voice-enabled job search features across desktop and mobile
- Integrate AI-driven user flows and conversational UX into platform experiences
- Manage JIRA pipelines and ensure sprint clarity, hygiene, and prioritisation
- Collaborate across departments: Sales, SEO, Marketing, Product, Dev, QA, and UX
- Support engineering teams (back-end and front-end) with clear scoping and unblocking
- Partner with UX and design teams for seamless workflow and QA-ready handoffs
- Oversee improvements to email communications and delivery infrastructure
- Produce structured delivery reports and competitor insights for senior leadership
- Present roadmaps, updates, blockers, and insights to the COO, CEO, and international teams
- Recruit and mentor junior project support once established in the role
- 8+ years in project/program leadership roles within digital, SaaS, or AI-powered organisations
- Bachelor’s degree or higher in Engineering, Computer Science, or related technical discipline
- Certified in project management methodologies (PMP, Prince2, Agile/Scrum Master, SAFe)
- Proven experience managing large-scale initiatives across technical and commercial teams
- Confident working with back-end and front-end developers, QA, SEO, and UX simultaneously
- Strong technical instincts — able to simplify complexity and lead execution with clarity
- Hands-on use of JIRA, ClickUp, Notion, Confluence, and tools like Looker, Airtable, or Tableau
- Calm under pressure, clear communicator, and confident presenter
- Known for being the person who gets things done , and earns trust across departments
- Able to build high-functioning support teams from the ground up
Company Details
Email Deliverability and Outreach Manager
Posted 25 days ago
Job Viewed
Job Description
We’re hiring an experienced Email Delivery Manager to take ownership of our global cold outreach and campaign infrastructure. You’ll combine technical expertise with a strategic mindset to manage cold email systems, list segmentation, CRM workflows, and deliverability performance at scale. You must be highly proficient in building systems, not just executing tasks, and driven by measurable revenue outcomes, not vanity metrics.
Key Responsibilities: Email Infrastructure Management- Own and configure all email infrastructure settings including SPF , DKIM , DMARC , reverse DNS, dedicated IPs, and SMTP relays.
- Maintain sender reputation across multiple domains and IPs, monitoring via Google Postmaster Tools, Postmark, and MXToolbox.
- Set up and manage warming tools and inbox placement testing.
- Run multi-sequence campaigns using cold outreach tools such as ReachInbox , Instantly , Smartlead , or similar.
- Execute and optimise high-volume outbound campaigns (1M+ emails/month) across multi-country , multi-language segments.
- Ensure compliance with cold email laws (e.g. GDPR for B2B outreach, CAN-SPAM) and inbox placement best practices.
- Set up lead lifecycle workflows inside HubSpot or similar CRMs, linking inbound and outbound campaigns.
- Integrate platforms using native tools or APIs/Zapier to ensure seamless data flows between marketing, sales, and reporting systems.
- Develop audience segmentation models based on engagement, behaviour, and job function.
- Maintain strict list hygiene protocols: bounce/suppression management, engagement filters, opt-in tracking, and sunset policies.
- Implement suppression strategies for avoiding spam traps and re-engagement automation for cold segments.
- Track performance metrics (open, click, reply, conversion, unsubscribe, bounce) — with a focus on revenue attribution , not just engagement.
- Align outreach strategies with pipeline KPIs: job post submissions, client demos, or revenue-generating actions.
- Deliver weekly reports and suggest tactical experiments to improve ROI.
- Build cold outreach systems from scratch — you know how to structure a full-stack delivery ecosystem, not just send emails.
- Stay on top of trends and tools in the deliverability and outbound ecosystem, and run structured A/B tests to improve performance.
- 4+ years hands-on experience managing email infrastructure and deliverability in a high-volume environment (preferably B2B).
- Demonstrated experience with cold outreach tools (e.g., Instantly, Smartlead, Mailshake, Lemlist).
- Deep understanding of DNS records (SPF, DKIM, DMARC), SMTPs , inbox placement, and IP warming.
- Proven ability to run multi-country campaigns and manage language/localisation challenges .
- Solid background in CRM and marketing automation , especially HubSpot.
- Fluency in list strategy , suppression list use, and hygiene automation.
- Strong analytical mindset: focused on performance tied to sales outcomes , not just opens/clicks.
- Comfortable building scalable systems, not just executing someone else’s.
- Experience integrating email workflows with tools like Salesforce, Zoho, or Close.com.
- Familiarity with B2B SaaS, lead gen, or recruitment tech markets.
- Experience managing multi-brand/domain campaigns concurrently.
- Working knowledge of basic HTML/CSS for troubleshooting email templates.
Company Details
Lead Member of Technical Staff – LMTS
Posted today
Job Viewed
Job Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
(Primary Function) Responsibilities may include, but are not limited to:
Technical Execution
- Produce accurate, unambiguous technical design specifications to the appropriate detail
- Ability to critique technical documentation as needed
- Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing
- Proactively Identifies and proposes new, alternative technology in order to create scalable implementations and achieve results.
- Accurately estimate the size of development tasks in story points; challenge other during estimation
- Provide high level T-shirt sizing for the work required to build smaller software components and services
- Understand and follow coding conventions, architectures, and best practices; hold other members of the team accountable for doing so
- Write, debug, and deploy code to production; deliver timely fixes
- Participates in team member interview process as needed; influences final hiring decisions.
- Scale systems to meet business demand
- Deploy systems to meet availability targets (HA/DR)
- Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices
- Perform peer code reviews in order to ensure quality standards.
Contributions to the Team
- Act as the subject matter expert for their area of assignment
- Participate on scrum teams following practices outlined by team
- Take ownership of what the team builds after the release; consider customer adoption as success criteria
- Contribute to agile ceremonies to improve team performance
- Volunteer for work in the backlog and commit to quality delivery; Coordinate efforts across the team to ensure completion and effectiveness
- Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives
- Drive self-organization; help determine how the team functions in collaboration with your peers
- Serve as Scrum Master as assigned and ensure high team effectiveness and efficiency
Cross functional Coordination and Communication
- Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals
- Collaborate with members of product and UX teams to design solutions
- Builds strong relationships with cross-functional team members and business stakeholders
- Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences
Mentorship of Others
- Advise and train members of the team to maximize overall productivity and effectiveness of the team.
Education, Experience, & Skills Required:
- 8-12 years of experience in an engineering role.
- Hands-on experience in an Agile environment.
- Been a part of SDLC, deployment, and support of software projects.
- Bachelor's Degree or equivalent. • Significant software engineering skills and computer science experience.
- Working knowledge of modern programming languages such as Java, Spring Boot, Node JS, React, JavaScript/jQuery, and TypeScript.
- Working experience in architecting/developing solutions on AWS.
- Working knowledge of Version Control Management tools like Perforce and Git.
- Working knowledge of DevOps tools like Terraform, Jenkins, Groovy, and Docker.
- Working experience with object-oriented programming, relational database technologies, distributed computing tech, and RESTful APIs.
- Demonstrated experience in leading or developing high-quality, enterprise-scale software products using a structured system development lifecycle.
Behaviors & Abilities Required:
- Ability to learn and adapt in a fast paced environment, while producing quality code
- Ability to work collaboratively on a cross-functional team with a wide range of experience levels
- Ability to prioritize both individual time and the time of the team
- Strong mentoring and coaching skills that encourage growth for more junior members
- Ability to write code that is technically sound, performant, scalable, and readable
- Ability to collaborate with business owners to understand and refine business requirements
- Ability and willingness to demonstrate ownership of an area of athena’s technology
About athenahealth
Here’s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare : It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas , as we call ourselves — spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: W e are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability .
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility ( CSR ) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued .
We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
Product Analytics Manager
Posted today
Job Viewed
Job Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Job Summary
We are seeking a Manager, Revenue Cycle Product Analytics (People Manager), to join our team and help drive measurable improvement and value across athenahealth’s Revenue Cycle Product & Operations division. In this role, you will collaborate with leaders to enable data-driven decision-making at both strategic and tactical levels. You will be responsible for aligning analytical resources, including your own bandwidth, with the highest priority deliverables. You and your team will play a critical role in shaping and evaluating impact by building strong stakeholder relationships, delivering high-quality data, applying advanced analytics, and generating actionable insights.
You are a strategic problem-solver with a passion for turning data into action—and for developing others to do the same. You excel at aligning cross-functional teams around complex challenges and using data to uncover root causes, evaluate trade-offs, and prioritize high-impact solutions. As a people manager, you invest in the growth and development of your team by fostering analytical rigor, mentoring technical skillsets, and building a strong sense of ownership and accountability. You are highly proficient in working with large, complex datasets and bring expertise in SQL and other query languages, ETL pipelines, data modeling, and data visualization. With a sharp eye for detail and a strong analytical mindset, you thrive in ambiguity and are energized by solving novel problems and enabling innovation through data.
The Team: We are a diverse and collaborative group of athenistas who believe data, used wisely, drives better products and greater value for our clients. We don’t just analyze data—we tell impactful stories grounded in customer context and aligned with athenahealth’s vision. Our culture thrives on curiosity, support, and continuous learning. With a wide range of technical and analytical skills, we challenge each other to grow and deliver our best work. We're excited about the future of AI and committed to using it to shape smarter, more human-centered healthcare.
Job Responsibilities
- Foster strong, trust-based partnerships with Product Line leaders, analytics peers, and executive stakeholders to align on goals and drive shared outcomes.
- Deliver scalable, production-grade analytics solutions, including self-serve dashboards and source-of-truth metrics, that enable data-driven decision-making across the organization.
- Own the execution of top priority analytics projects, mostly focused on strategic focus areas, within your domain
- Cultivate a high-performing team culture rooted in continuous learning, mentorship, and career growth—within both your team and the broader AHI analytics community.
- Drive prioritization and resource alignment across cross-functional teams to ensure analytical efforts are focused on the highest-value product and operational opportunities.
- Translate complex data into strategic insights that inform product decisions, optimize operational workflows, and guide long-term roadmap planning.
- Champion the evolution of the analytics tech stack, partnering with analytics leadership to embed AI capabilities and accelerate the team's move toward an AI-powered future.
Typical Qualifications
- Strong ability to synthesize complex data and business challenges into clear, strategic solutions.
- Proven experience influencing cross-functional teams and communicating technical concepts to diverse audiences.
- Demonstrated people management skills with a focus on developing and leading high-performing analytics teams.
- Solid technical expertise in database technologies and hands-on data querying and analysis.
- Bachelor’s degree required; degree in quantitative fields preferred.
- 5+ years of professional experience in data analytics, including at least 2-3 years in people management or leadership roles.
About athenahealth
- Our Purpose: To unleash our collective potential to transform healthcare.
- Our Location: This role will be based in Chennai, India. Our Global Headquarters is in Boston, MA. We have two other India locations in Bengaluru and Pune. Candidates must work from the Chennai office for this role.
- Our Culture: If you’re curious, passionate and want to connect with work that matters, you’ve come to the right place. At athenahealth, our employees (or “athenistas”) are committed to making healthcare in the United States smarter. At the heart of athenahealth's culture is unconditional positive regard for one another, our customers, their patients and our community. We take time to celebrate diversity and our accomplishments and strive to be powerfully relevant and refreshingly candid in everything we do.
- Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support and collaborative workspaces.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
Lead Member of Technical Staff
Posted today
Job Viewed
Job Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Lead Member of Technical Staff to join our Security team as a team leader under the Information Security group. You will be partnering with stakeholders across the business to develop and automate security tooling such as static and dynamic code analysis, security testing frameworks, and processes involved in athenahealth's CI/CD pipeline to ensure the development process is as secure as we can make it. As a team lead, you will be responsible for ensuring the scrum team is effectively delivering on their work while providing coaching and mentoring to the other members of the team.
What we need for this role:
You are a developer and are also comfortable in the system administration domain with experience in leading efforts related to software integration, script development, automation and orchestration of security related tooling. You have strong coding and scripting skills, experience with API integration, and can debug complex problems. You are an excellent communicator who can work with stakeholders to understand business workflows and develop tooling that enables successful and efficient workflows. You are a tenacious, but nimble learner, who demonstrates design & engineering excellence.
Responsibilities may include, but are not limited to:
70% (Primary Function) Technical Execution
· Produce accurate, unambiguous technical design specifications and accurate tasks description
· Deliver customer value in the form of high-quality software components and services in adherence with policies on security, performance, longevity and Integration testing
· Champion security tools configuration in the area of static code analysis, dynamic code analysis, scanning of sensitive information; ensure teams know about tooling and use it during their daily coding activities
· Experience with application security and development tools like JIRA, Confluence, Bitbucket, GitLab, scanning tools, linting
· Experience with CI/CD processes (familiarity with some of following tools a plus: Jenkins, JFrog, Harness, Docker)
· Estimate the size of development tasks in story points with the goal of 80% accuracy; begin to challenge others during estimation
· Understand and follow coding conventions, architectures, and best practices
· Write, debug, and deploy code to production; deliver timely fixes
· Own the various platforms the team manages, including daily support and maintenance (patching)
· Adhere to DoD (story Definition of Done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices
· Perform peer code reviews in order to ensure quality standards
· Ability to debug complex problems, work through logs, and engage vendors where appropriate
· Willingness and ability to develop strong documentation for stakeholders and team members, including thoroughly commented code/scripts
· Automate integrations and notifications with systems such as internal bug tracking systems to ensure results are documented and shared with necessary stakeholders
· Ensure tooling is designed for high availability and redundancy. Act as an escalation point and participate in on-call rotations where required.
15% Contributions to the Team
· Master the domain knowledge for area of assignment
· Take ownership of what the team builds; consider customer adoption as success criteria
· Contribute to agile ceremonies to improve team performance
· Volunteer for work in the backlog and commit to quality delivery; coordinate efforts across the team to ensure completion and effectiveness
· Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives
· Drive self-organization; help determine how the team functions in collaboration with your peers
10% Mentorship of Others
· Advise and train members of the team to maximize overall productivity and effectiveness of the team
5% Cross functional Coordination and Communication
· Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals
· Builds strong relationships with cross-functional team members
· Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences
· Develop documentation that stakeholders across the business can use to ensure tooling developed by the team is effectively understood and utilized
Education, Experience, & Skills Required:
· 8-12 years of experience in an engineering role
· Experience in an Agile environment preferred
· Bachelor’s Degree or equivalent
· Strong software engineering skills and computer science experience · Knowledge of at least one modern programming languages such as: Perl, Java, Python, Groovy and javascript/jQuery
· Information Security background, including areas such as vulnerability testing, penetration testing, secure development lifecycle, threat modeling, and risk management
· Experience in software development and computer science experience
· Practical experience with Docker and Terraform
· Familiarity with Unix/Linux, Windows, SQL, shell scripting, and various other technologies
· Exposure to cloud-based architectures including Amazon AWS and Microsoft Azure
Behaviors & Abilities Required:
· Ability to learn and adapt in a fast-paced environment, while producing quality scripts, code, and tool suites
· Ability to write code that is technically sound, performant, scalable, and readable
· Finds creative way to execute even when there is no historical context or known path forward
· Ability to work collaboratively on a cross-functional team with a wide range of experience levels
· Ability to analyze and assess potential software designs with an eye towards finding the best solution for the business
· Ability to identify alternative methods of solving problems and build efficiencies while doing so
· Proven track record of following through on commitments and owning the outcome
· Ability to assess situations or problems from multiple angles to understand the complete picture
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
Lead Member of Technical Staff – Lead AI/ML
Posted today
Job Viewed
Job Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Job Title: Lead Member Technical Staff – Lead AI/ML Engineer
About Us:
Athenahealth is a leading provider of cloud-based services for healthcare systems, dedicated to transforming the way healthcare is delivered and managed. Founded in 1997, the company focuses on providing innovative solutions that enhance the efficiency and effectiveness of healthcare providers, enabling them to deliver better patient care.
Athenahealth is a forward-thinking organization dedicated to leveraging cutting-edge technology to drive innovation and deliver exceptional solutions. We are seeking a talented Lead AI/ML Engineer to join our dynamic team and lead the development of advanced machine learning models and AI solutions.
Job Summary:
As the Lead AI/ML Engineer, you will be responsible for designing, developing, and implementing machine learning algorithms and AI solutions that address complex business challenges. You will lead a team of engineers collaborating with cross-functional teams to drive the successful deployment of AI initiatives. Your expertise will be crucial in shaping our AI strategy and ensuring the delivery of high-quality, scalable solutions.
Key Responsibilities:
- Lead the design and development of machine learning models and AI solutions to solve business problems.
- Select appropriate machine learning or deep learning models based on problem context and data availability.
- Develop, train, test, and validate models using state-of-the-art methodologies and frameworks.
- Collaborate with analytics, developers and domain experts to acquire, clean, and preprocess large datasets.
- Engineer features and performs exploratory data analysis to ensure data quality and model readiness.
- Containerize models (Docker/Kubernetes), implement monitoring (Prometheus/Grafana), and automate pipelines (MLflow/Kubeflow).
- Implement models into production environments, ensuring robustness, scalability, and maintainability.
- Develop and maintain CI/CD pipelines for seamless model integration and deployment.
- Monitor and evaluate model performance post-deployment and iterate based on feedback and performance metrics.
- Document model architecture, development processes, and performance evaluations thoroughly.
- Share insights and technical know-how with team members to foster a culture of continuous learning and improvement.
- Research & Innovation: Stay ahead of AI trends (LLMs, generative AI) and advocate for ethical AI practices.
- Analyze large datasets to extract insights and improve model performance.
- Ensure compliance with data privacy and security regulations in all AI/ML initiatives.
Qualifications:
- Bachelor’s or master’s degree in computer science, Data Science, Machine Learning, or a related field.
- Proven experience (5+ years) in AI/ML engineering, with a strong portfolio of successful projects.
- Proficiency in programming languages such as Python, R, or Java, and experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).
- Strong understanding of machine learning algorithms, statistical modeling, and data analysis techniques.
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
Senior Site Reliability Engineer
Posted today
Job Viewed
Job Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Senior Site Reliability Engineer to join our Service Operations, Site Reliability Engineering team within the Cloud Infrastructure Engineering division. This team is newly formed and is responsible for managing the fleet of systems owned by its sister teams in the Service Operations zone. We’re looking for Site Reliability & Infrastructure Engineering experts to help us build out the tools and processes necessary for success. Come help us create a thriving ecosystem that delivers accessible, high-quality and sustainable healthcare for all!
The Team:
The Service Operations Site Reliability Engineering team is a newly formed branch of the Network Operations Center. The team sits within the Cloud Infrastructure Engineering (CIE) division which is responsible for delivering high quality and highly available SaaS infrastructure and internal tools. You will be working closely with our internal stakeholders from the R&D and Cloud Infrastructure organizations using modern toolsets to deliver resilient & scalable business solutions. Consistent with SRE practices, a key goal for this team is to measure & reduce toil, not only for ourselves but for the broader NOC & Service Operations organizations.
Job Responsibilities
· Provisioning and ongoing management of physical & virtual Linux machines using tools like Puppet, Ansible, and Terraform, to name a few
· Engage closely with sister teams to assume ownership of various system lifecycle tasks
· Automate away toil and/or create empowerment processes for transitioning high urgency work to the NOC’s rapid response team
· Build automated monitoring & observability using tools such as Prometheus/AlertManager, iCinga, Grafana, etc.
· Participate in all Agile/scrum ceremonies including daily stand-ups, sprint planning, backlog grooming, etc.
· Participate in the team’s on-call rotation (expected to begin late 2024, early 2025)
· Work closely with internal teams to integrate new monitoring & alerts into the NOC using Perl scripting to author custom parsing & mapping rules
· Develop metrics and observability dashboards which can be used to measure and track various success measures for the team & the business
Typical Qualifications
· 5+ years of professional experience delivering SaaS solutions, preferably in a hybrid cloud environment
· Bachelor’s or Master’s degree in a Computer Science / Engineering program
· Proven experience using query languages to deliver observability solutions
· Proficiency working with one or more configuration management tools (Puppet, Chef, Ansible, etc.)
· Admin-level expertise with a Unix-based operating system
· Proven ops background using cloud-native best practices
· Proven proficiency with one or more scripting languages (Python, Ruby, Perl, Java, etc.)
· Proficiency working with Git & Atlassian suite or similar
· Proficiency working with containerized environments is a plus
· Experience creating technical documentation & standard operating procedures (SOPs)
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers