96 Jobs in Kottaram

Company Overview

PANACORP SOFTWARE SOLUTIONS is a leading provider of research paper guidance, leveraging technology and academic expertise to support students in Nagercoil. As an accredited partner of Asia e University and affiliates like Texila American University, we offer comprehensive educational services. Our focus is on enhancing academic endeavors, particularly in PhD research and development. Situated in Nagercoil, we excel in offering innovative solutions within the software development industry.

Job Overview

We are seeking a Customer Relationship Manager to join our team at Panacorp Software Solutions Pvt. Ltd., located in Nagercoil. This is a full-time, mid-level position, where you will be crucial in managing and nurturing client relationships, enhancing customer satisfaction, and driving service excellence. Key responsibilities include developing strategies to improve customer engagement and retention within our dynamic software development environment.

Qualifications and Skills

• Excellent communication skills (Mandatory skill) for effectively conveying information and ideas to clients.
• Strong problem-solving abilities (Mandatory skill) to identify issues promptly and implement viable solutions for customers.
• Proficient in sales skills (Mandatory skill) to identify and capitalize on opportunities to expand client relationships.
• Outstanding interpersonal skills to build and maintain strong relationships with diverse clientele.
• Analytical skills to assess data trends, customer behavior, and service feedback to inform strategic decisions.
• Customer service expertise to anticipate client needs and deliver exceptional service experiences consistently.
• Attention to detail to ensure all customer information and communications are accurately recorded and maintained.
• Adaptability to respond effectively to unexpected challenges and evolving customer demands in a fast-paced environment.

Roles and Responsibilities

• Develop and maintain strong customer relationships to ensure ongoing satisfaction and repeat business.
• Identify customer needs and trends to provide actionable insights and recommend appropriate solutions.
• Coordinate with internal teams to align on strategies that enhance the customer experience and service delivery.
• Address customer inquiries, complaints, and feedback with promptness and professionalism.
• Create and implement customer engagement programs to cultivate loyalty and retention.
• Analyze customer feedback to refine processes and implement innovative service delivery improvements.
• Monitor market trends to stay informed of industry changes and maintain a competitive edge.
• Support the sales team in client pitches and upselling efforts to enhance business growth.

Company Overview

PANACORP SOFTWARE SOLUTIONS is a leading entity in research paper guidance located in Nagercoil, focusing on academic prowess and technological advancements to support students' educational goals. As an academic partner for multiple esteemed institutions globally, Panacorp is committed to enhancing the academic life of students through premium guidance and innovative solutions in research and development, particularly in PhD programs.

Job Overview

We are seeking an experienced HR Executive to join our dynamic team at Panacorp Software Solutions Pvt. Ltd., located in Nagercoil, Tamil Nadu. The ideal candidate will play a crucial role in fostering a positive work environment, implementing effective HR strategies, and ensuring compliance with industry standards. If you are passionate about Human Resources and have the required skills, we invite you to apply for this position.

Qualifications and Skills

• Proven expertise in recruitment with the ability to attract and retain top talent effectively, managing full-cycle recruitment processes.
• Strong experience in managing employee relations to foster a positive work environment and facilitate effective conflict resolution.
• Comprehensive understanding of HR policies creation and implementation to ensure alignment with company goals and best practices.
• Proficient in onboarding procedures, ensuring a smooth transition and integration for new employees into the company culture.
• Skilled in performance management systems to enhance employee productivity and align with the organizations objectives.
• Experience in designing and delivering training and development programs to support continuous learning and skill enhancement.
• Hands-on experience with HRIS systems for efficient human resources management and data handling.
• Strong understanding of compliance requirements to ensure the company's adherence to legal standards and industry regulations.

Roles and Responsibilities

• Conduct full-cycle recruitment, from sourcing candidates to conducting interviews and onboarding new hires.
• Develop and implement HR policies that promote a positive workplace culture and meet organizational needs.
• Manage employee relations, addressing concerns, and resolving conflicts in a fair and consistent manner.
• Design and manage performance appraisal systems that drive high performance and promote professional development.
• Coordinate training and development initiatives to enhance employee skills and career growth opportunities.
• Maintain and manage employee records in HRIS and ensure data accuracy and confidentiality.
• Ensure compliance with labor laws and regulations, updating policies as necessary to reflect changes in legislation.
• Act as an advisor to company leadership on HR strategies and contribute to decision-making processes.

Company Overview

Reliance Retail is India's largest, fastest-growing, and most profitable retailer with a strong omni-channel presence via integrated store concepts and digital platforms. Founded in 2006, the company has revolutionized retail in India by developing its capabilities across people, processes, and technology. Serving over 193 million loyal customers nationwide, Reliance Retail enhances consumer experiences across various segments including Consumer Electronics, Fashion, Grocery, and more through its vast network of over 15,000 stores.

Job Overview

We are seeking a Senior Store Operations and FMCG Sales professional to join our dynamic team at Reliance Retail. This full-time position is based across multiple locations including Nagercoil, Chennai, Kottayam, Tirunelveli, Madurai, Erode, and Vellore. The role entails spearheading store operations and driving FMCG sales while ensuring customer satisfaction and optimizing processes. This opportunity is ideal for someone passionate about retail excellence and sales growth.

Qualifications and Skills

• Demonstrated proficiency in retail management systems to enhance store operations and streamline processes effectively.
• Proven expertise in customer relationship management to foster strong consumer connections and drive brand loyalty.
• Ability to optimize supply chain processes to minimize costs and maximize operational efficiency across store networks.
• Experience in inventory management to maintain optimal stock levels and ensure product availability.
• Competence in sales data analysis for identifying trends, designing strategies, and boosting sales performance.
• Strong understanding of store operations to oversee daily functions and ensure seamless operational flow.
• Track record of success in FMCG sales, with the ability to meet and exceed sales targets in a competitive market.
• B2B Sales experience which is an essential part of the role (Mandatory skill).

Roles and Responsibilities

• Oversee and manage store operations to ensure a high standard of customer service and operational efficiency.
• Develop and implement sales strategies for FMCG products to achieve and exceed sales targets.
• Conduct market analysis to identify sales trends and opportunities for growth within the region.
• Optimize inventory management practices to ensure timely availability of products and reduce wastage.
• Build and maintain strong relationships with key stakeholders, including customers, vendors, and brand partners.
• Lead, mentor, and motivate a team of sales and operations personnel to drive performance and professional development.
• Ensure compliance with company policies, procedures, and regulations to achieve operational excellence.
• Prepare and present regular sales and operations reports to senior management for strategic decision-making.

Job Responsibilities

Customer Service

Cold Chain Management

Compensation & Benefits

NOTE:  Eligibility for candidates with Non- Pharmacy  qualification with relavant Pharmacy Retail experience ONLY.

Qualification

Ssc/ Inter/ Degree

Experience

Relevant Pharmacy Retail Experience Upto Supervisor Level

Skill

Company Overview

Panacorp Software Solutions Pvt. Ltd. is a leader in providing research guidance services, particularly in PhD paper development, in Nagercoil, Tamil Nadu. With a focus on technological advancements and academic support, we cater to students worldwide, enhancing their educational experience. Accredited by notable universities, we also offer strategic management and leadership courses, enriching the learning journey for our clients.

Job Overview

Panacorp Software Solutions Pvt. Ltd. is seeking a motivated Junior Telecaller for our Nagercoil location. This full-time position requires 1 to 3 years of relevant work experience. The Telecaller will be responsible for communicating with potential and existing clients, ensuring high customer satisfaction and acquiring new clients for our academic and research services.

Qualifications and Skills

• Excellent communication skills (Mandatory skill): Ability to convey information clearly and concisely to ensure effective client interactions.
• Customer service (Mandatory skill): Strong commitment to meeting the needs of clients and providing an exceptional service experience.
• Patience (Mandatory skill): Capability to remain calm and composed, addressing client concerns thoughtfully and effectively.
• Active listening: Proficiency in understanding client inquiries and responding appropriately to foster effective communication.
• Persuasion: Skill in convincingly presenting the benefits of our services to potential clients to achieve conversion goals.
• Problem-solving: Ability to quickly identify issues and implement solutions to improve client satisfaction and service processes.
• Time management: Efficiently managing time to handle multiple client interactions and administrative tasks effectively.
• Resilience: Capable of maintaining productivity and positivity amidst challenges and client rejections.

Roles and Responsibilities

• Initiate outbound calls to potential clients and introduce them to our research and educational services.
• Handle inbound inquiries, address client questions, and provide information about our offerings.
• Maintain detailed records of all client interactions, communications, and transactions in our database.
• Identify client needs and propose suitable solutions, ensuring a high level of client satisfaction.
• Collaborate with the sales and marketing teams to develop strategies for improving lead conversion rates.
• Provide feedback to management on customer interactions and market perceptions.
• Stay informed about industry trends and updates in our educational services to provide accurate information.
• Meet or exceed monthly call targets and client acquisition goals set by management.

Job Responsibilities

Apollo Pharmacy is inviting applications for engagement as apprentices under the Apprentice Act 1961.

Interested candidates may apply as an apprentice for a Retail Trainee Associate position and make a promising start to their career in Pharmacy Retail with the largest Pharmacy Retail chain spread PAN India.

Following are the details of the apprentices engagement & benefits for the candidates:

An excellent opportunity to build relevant skillsets, gain excellence in work and grow in the retail industry.

Qualification

SSC / Inter / Any non-pharmacy degree

Experience

Freshers

Skill

Flair for learning, customer service with good inter-personal & communication skills

Job Responsibilities

Customer Service

Cold Chain Management

Compensation & Benefits

Qualification

SSC / Inter / Degree

Experience

Freshers / Without relevant Pharmacy retail experience

Skill

Updated knowledge of medicines availability,

good inter-personal & communication skills

Roles and Responsibilities:

1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
2. Identifying and assessing customers needs to achieve satisfaction.
3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Keep records of customer interaction.

Dear Candidate,

We are looking for a Dynamic Candidate with good Communication Skill

Roles and Responsibilities

• Greeting and welcoming passengers, and responding to questions.
  
• Checking in baggage.
  
• Making reservations.
  
• Selling airline tickets.
  
• Stocking aircraft with refreshments.
  
• Cleaning aircraft after flights.
  
• Assisting disabled passengers and those with small children.
  
• Providing information to passengers