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Collection Manager
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Job Description
Role & responsibilities
1)Managing resolution rate for write off and recoveries, as per budget matrix.
2) Responsible for tracking the delinquency of the area, Bucket-wise DPD wise and focus on non-starters.
3) Responsible for reviewing account allocations and collections targets by bucket to agencies.
4) Regularly follow up with the default customers through a dedicated team. Agency management with a high level of integrity.
5) Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedbacks.
6) Responsible for driving 100% compliance and showing high level of integrity.
Preferred candidate profile
3 - 5+ years of experience required in TW Loans collection.
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