1,853 Jobs in Rani Khera
Sales Executive
Delhi, Delhi
Hyatt
Posted 3 days ago
Job Viewed
Job Description
**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sales Executive is responsible to maximise sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Executive or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-Delhi
**Organization:** Hyatt Centric Janakpuri, New Delhi
**Job Level:** Full-time
**Job:** Sales
**Req ID:** DEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sales Executive is responsible to maximise sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Executive or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-Delhi
**Organization:** Hyatt Centric Janakpuri, New Delhi
**Job Level:** Full-time
**Job:** Sales
**Req ID:** DEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Assistant Manager- Sales
Delhi, Delhi
Hyatt
Posted 3 days ago
Job Viewed
Job Description
**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager Sales is responsible to act as a sales specialist and be responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager Sales or Sales Executive. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-Delhi
**Organization:** Hyatt Centric Janakpuri, New Delhi
**Job Level:** Full-time
**Job:** Sales
**Req ID:** DEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager Sales is responsible to act as a sales specialist and be responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.
**Qualifications:**
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager Sales or Sales Executive. Good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** IN-Delhi
**Organization:** Hyatt Centric Janakpuri, New Delhi
**Job Level:** Full-time
**Job:** Sales
**Req ID:** DEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Managed Services Client Delivery Manager
New Delhi, Delhi
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Managed Services Client Delivery Specialist is an advanced subject matter exert, responsible for overseeing the end-to-end delivery of managed services contract to the client.
This role supports the business and protects the company's reputation by taking responsibility for contract management for local, medium to large complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are complex to highly complex by nature and are typically across multiple sites and/or service offerings.
The Senior Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving.
**What you'll be doing**
**Key Responsibilities:**
+ Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs).
+ Acts as the primary point of contact for client inquiries, escalations, and feedback.
+ Understands client business needs and objectives to tailor required services accordingly.
+ Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Collaborates with technical teams to resolve client issues and incidents promptly.
+ Monitors and assesses client satisfaction regularly through feedback mechanisms.
+ Takes proactive measures to address client concerns and continuously improve service quality.
+ Develops account plans and strategies to enhance client engagement and retention.
+ Identifies opportunities for upselling or cross-selling additional services.
+ Manages the implementation of new services, upgrades, and projects for clients.
+ Coordinates project timelines, resources, and deliverables to ensure successful outcomes.
+ Ensures that service delivery aligns with contractual agreements and compliance requirements.
+ Consults with legal team to ensure that all contract escalations are addressed with contract governance.
+ Monitors and reports on contract performance.
+ May oversee financial aspects of client accounts, including budgeting and forecasting.
+ May manage billing and invoicing processes.
+ Collaborates with technical teams to ensure that client environments are stable, secure, and up to date.
+ Stays informed about industry trends and emerging technologies to provide informed recommendations to clients.
+ Identifies and mitigates risks associated with service delivery and client relationships.
+ Develops contingency plans for potential disruptions.
+ Maintains accurate records, client documentation, and incident reports.
+ Provides regular reports on service performance and client satisfaction to internal and external stakeholders.
**Knowledge and Attributes:**
+ Passionate about service delivery with a strong ability to manage a coordinated delivery of service.
+ Advanced analytical mindset, strong initiative, self-driven with a commitment to succeed.
+ Advanced understanding of managed services, including infrastructure, cloud, security, and support
+ Advanced proficiency in project management.
+ Excellent communication, negotiation, and problem-solving skills.
+ Excellent client centricity, proven ability to manage client relationships and drive client satisfaction.
+ Advanced business acumen, as well as financial acumen for budgeting, forecasting, and billing.
+ Advanced familiarity with ITIL or other IT service management frameworks.
+ Ability to work under pressure and has exceptional organizational skills and attention to detail.
+ Ability to work collaboratively with cross-functional teams.
+ Adaptability and a customer-focused mindset.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
+ Relevant ITIL certification preferred.
+ Relevant project management certification (for example, PMP) is preferred.
**Required Experience:**
+ Advanced demonstrated experience in a managed services and/or support services environment.
+ Advanced demonstrated experience in managed services - service delivery and client management.
+ Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
+ Advanced demonstrated experience in monitoring contract performance.
+ Advanced demonstrated experience in managing service delivery projects for clients.
+ Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
+ Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Managed Services Client Delivery Specialist is an advanced subject matter exert, responsible for overseeing the end-to-end delivery of managed services contract to the client.
This role supports the business and protects the company's reputation by taking responsibility for contract management for local, medium to large complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are complex to highly complex by nature and are typically across multiple sites and/or service offerings.
The Senior Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving.
**What you'll be doing**
**Key Responsibilities:**
+ Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs).
+ Acts as the primary point of contact for client inquiries, escalations, and feedback.
+ Understands client business needs and objectives to tailor required services accordingly.
+ Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Collaborates with technical teams to resolve client issues and incidents promptly.
+ Monitors and assesses client satisfaction regularly through feedback mechanisms.
+ Takes proactive measures to address client concerns and continuously improve service quality.
+ Develops account plans and strategies to enhance client engagement and retention.
+ Identifies opportunities for upselling or cross-selling additional services.
+ Manages the implementation of new services, upgrades, and projects for clients.
+ Coordinates project timelines, resources, and deliverables to ensure successful outcomes.
+ Ensures that service delivery aligns with contractual agreements and compliance requirements.
+ Consults with legal team to ensure that all contract escalations are addressed with contract governance.
+ Monitors and reports on contract performance.
+ May oversee financial aspects of client accounts, including budgeting and forecasting.
+ May manage billing and invoicing processes.
+ Collaborates with technical teams to ensure that client environments are stable, secure, and up to date.
+ Stays informed about industry trends and emerging technologies to provide informed recommendations to clients.
+ Identifies and mitigates risks associated with service delivery and client relationships.
+ Develops contingency plans for potential disruptions.
+ Maintains accurate records, client documentation, and incident reports.
+ Provides regular reports on service performance and client satisfaction to internal and external stakeholders.
**Knowledge and Attributes:**
+ Passionate about service delivery with a strong ability to manage a coordinated delivery of service.
+ Advanced analytical mindset, strong initiative, self-driven with a commitment to succeed.
+ Advanced understanding of managed services, including infrastructure, cloud, security, and support
+ Advanced proficiency in project management.
+ Excellent communication, negotiation, and problem-solving skills.
+ Excellent client centricity, proven ability to manage client relationships and drive client satisfaction.
+ Advanced business acumen, as well as financial acumen for budgeting, forecasting, and billing.
+ Advanced familiarity with ITIL or other IT service management frameworks.
+ Ability to work under pressure and has exceptional organizational skills and attention to detail.
+ Ability to work collaboratively with cross-functional teams.
+ Adaptability and a customer-focused mindset.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
+ Relevant ITIL certification preferred.
+ Relevant project management certification (for example, PMP) is preferred.
**Required Experience:**
+ Advanced demonstrated experience in a managed services and/or support services environment.
+ Advanced demonstrated experience in managed services - service delivery and client management.
+ Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
+ Advanced demonstrated experience in monitoring contract performance.
+ Advanced demonstrated experience in managing service delivery projects for clients.
+ Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
+ Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
2
Senior Principal Product Marketing Specialist
New Delhi, Delhi
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Principal Product Marketing Specialist will be responsible for driving content marketing strategy, messaging, and communications for an assigned product/service offering to position NTT DATA as a partner of choice and drive growth for the business. The marketer will work with the Offering leaders to develop the Marketing & Communications materials strategy and collaborate with the regional business and marketing teams on marketing campaigns.
This is an individual contributor role reporting to the Global Marketing Vice President.
**What you'll be doing**
**Key Responsibilities:**
+ Craft business goals aligned marketing plan for the assigned product/service offering
+ Develop messaging and positioning for the product/service offering to drive competitive differentiation
+ Collaborate with offering leaders to create high quality, impactful marketing and communications content including service overview presentations, battlecards, success stories, point of view papers, blogs, newsletters, social promotions, video storyboards, sales enablement and more
+ Simplify the technical positioning of the product/service into key market messages and sales tools prior to the launch of a new product/service.
+ Develop digital content for the global and regional websites aligned to the product/service positioning
+ Work with the regional business leaders to determine the appropriate marketing programs to build the sales pipeline for the assigned service/product
+ Influence the development of marketing programs, initiatives and campaigns to drive awareness, interest and demand for the product.
+ Develop appropriate targeted messages to drive service and solution positioning, increase sales and enhance market share.
+ Monitor and improve marketing's content/asset life cycle.
+ Evaluate and adjust marketing, branding and communications strategies to respond to changing market trends and competitive dynamics.
+ Track and monitor the success of the program on a scorecard or dashboard that reflects the associated metrics.
**Skills Required**
+ Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders.
+ Excellent business and commercial acumen.
+ Excellent interpersonal skills to drive collaboration for campaigns, value propositions and marketing messages.
+ Excellent verbal and written communications skills
+ Strategic thinking ability to be able to think longer term impacts of marketing programs.
+ Advanced ability to present information in a clear, concise manner.
+ Effective communicator with strong personal skills with global counterparts
+ Must be organized, enthusiastic, results-oriented, innovative and able to deal with ambiguity and tight deadlines while working effectively in a team environment.
+ Ability to work with and manage many projects within the required deadlines.
+ Strong understanding of digital and key social media platforms - web, email, Twitter, LinkedIn, etc.
+ Strong core consulting skills - i.e. secondary research, presentation, including logical structuring and storytelling,
+ Self-motivated, innovative, and strong team player
**Academic Qualifications And Professional Experience**
+ Post Graduate degree in Marketing, Communications, Advertising preferred
+ Work experience: 12+ years working in a B2B IT services firm
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Principal Product Marketing Specialist will be responsible for driving content marketing strategy, messaging, and communications for an assigned product/service offering to position NTT DATA as a partner of choice and drive growth for the business. The marketer will work with the Offering leaders to develop the Marketing & Communications materials strategy and collaborate with the regional business and marketing teams on marketing campaigns.
This is an individual contributor role reporting to the Global Marketing Vice President.
**What you'll be doing**
**Key Responsibilities:**
+ Craft business goals aligned marketing plan for the assigned product/service offering
+ Develop messaging and positioning for the product/service offering to drive competitive differentiation
+ Collaborate with offering leaders to create high quality, impactful marketing and communications content including service overview presentations, battlecards, success stories, point of view papers, blogs, newsletters, social promotions, video storyboards, sales enablement and more
+ Simplify the technical positioning of the product/service into key market messages and sales tools prior to the launch of a new product/service.
+ Develop digital content for the global and regional websites aligned to the product/service positioning
+ Work with the regional business leaders to determine the appropriate marketing programs to build the sales pipeline for the assigned service/product
+ Influence the development of marketing programs, initiatives and campaigns to drive awareness, interest and demand for the product.
+ Develop appropriate targeted messages to drive service and solution positioning, increase sales and enhance market share.
+ Monitor and improve marketing's content/asset life cycle.
+ Evaluate and adjust marketing, branding and communications strategies to respond to changing market trends and competitive dynamics.
+ Track and monitor the success of the program on a scorecard or dashboard that reflects the associated metrics.
**Skills Required**
+ Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders.
+ Excellent business and commercial acumen.
+ Excellent interpersonal skills to drive collaboration for campaigns, value propositions and marketing messages.
+ Excellent verbal and written communications skills
+ Strategic thinking ability to be able to think longer term impacts of marketing programs.
+ Advanced ability to present information in a clear, concise manner.
+ Effective communicator with strong personal skills with global counterparts
+ Must be organized, enthusiastic, results-oriented, innovative and able to deal with ambiguity and tight deadlines while working effectively in a team environment.
+ Ability to work with and manage many projects within the required deadlines.
+ Strong understanding of digital and key social media platforms - web, email, Twitter, LinkedIn, etc.
+ Strong core consulting skills - i.e. secondary research, presentation, including logical structuring and storytelling,
+ Self-motivated, innovative, and strong team player
**Academic Qualifications And Professional Experience**
+ Post Graduate degree in Marketing, Communications, Advertising preferred
+ Work experience: 12+ years working in a B2B IT services firm
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
3
Technical Specialist MS - Systems
New Delhi, Delhi
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc.
This role may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Roles and Responsibilities:**
+ Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational
+ Performs necessary checks, apply monitoring tools and respond to alerts
+ Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail
+ Assists in analysing, assigning, and escalating support calls
+ Investigates third line support calls assigned and identify the root cause of incidents and problems
+ Reports and escalates issues to 3rd party vendors if necessary
+ Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
+ Proactively identifies opportunities for work optimization including opportunities for automation of work
+ Coaches L2 teams for advance technical troubleshooting and behavioural skills
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
+ May work on implementing and delivering Disaster Recovery functions and tests
**Knowledge, Skills and Attributes:**
+ Ability to communicate and work across different cultures and social groups
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
+ Ability to maintain a positive outlook at work
+ Ability to work well in a pressurized environment
+ Ability to work hard and put in longer hours when it is necessary
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
+ Ability to adapt to changing circumstances
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications include:
+ CCNP or equivalent certification
+ CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP
+ VMware certified Professional: Data Centre Virtualization
+ VMware Certified Specialist - Cloud Provider
+ VMware Site Recovery Manager: Install, Configure, Manage
+ Microsoft Certified: Azure Architect Expert
+ AWS Certified: Solutions Architect Associate
+ Veeam Certified Engineer (VMCE)
+ Rubrik Certified Systems Administrator
+ Zerto, pure, vxrail
+ Google Cloud Platform (gcp)
+ Oracle Cloud Infrastructure (oci)
+ SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4
+ SAP Technology Consultant
+ SAP Certified Technology Associate - SAP HANA 2.0
+ Oracle Cloud Infrastructure Architect Professional
+ IBM Certified System Administrator - WebSphere Application Server Network
**Required Experience:**
+ Seasoned Managed Services experience handling complex cross technology infrastructure
+ Seasoned experience required in Engineering function within a medium to large ICT organisation
+ Seasoned working knowledge of ITIL processes
+ Seasoned experience working with vendors and/or 3rd parties
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc.
This role may also contribute to / support on project work as and when required.
**What you'll be doing**
**Key Roles and Responsibilities:**
+ Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational
+ Performs necessary checks, apply monitoring tools and respond to alerts
+ Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail
+ Assists in analysing, assigning, and escalating support calls
+ Investigates third line support calls assigned and identify the root cause of incidents and problems
+ Reports and escalates issues to 3rd party vendors if necessary
+ Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
+ Proactively identifies opportunities for work optimization including opportunities for automation of work
+ Coaches L2 teams for advance technical troubleshooting and behavioural skills
+ May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
+ May work on implementing and delivering Disaster Recovery functions and tests
**Knowledge, Skills and Attributes:**
+ Ability to communicate and work across different cultures and social groups
+ Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
+ Ability to maintain a positive outlook at work
+ Ability to work well in a pressurized environment
+ Ability to work hard and put in longer hours when it is necessary
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
+ Ability to adapt to changing circumstances
+ Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
+ Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)
+ Relevant certifications include:
+ CCNP or equivalent certification
+ CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP
+ VMware certified Professional: Data Centre Virtualization
+ VMware Certified Specialist - Cloud Provider
+ VMware Site Recovery Manager: Install, Configure, Manage
+ Microsoft Certified: Azure Architect Expert
+ AWS Certified: Solutions Architect Associate
+ Veeam Certified Engineer (VMCE)
+ Rubrik Certified Systems Administrator
+ Zerto, pure, vxrail
+ Google Cloud Platform (gcp)
+ Oracle Cloud Infrastructure (oci)
+ SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4
+ SAP Technology Consultant
+ SAP Certified Technology Associate - SAP HANA 2.0
+ Oracle Cloud Infrastructure Architect Professional
+ IBM Certified System Administrator - WebSphere Application Server Network
**Required Experience:**
+ Seasoned Managed Services experience handling complex cross technology infrastructure
+ Seasoned experience required in Engineering function within a medium to large ICT organisation
+ Seasoned working knowledge of ITIL processes
+ Seasoned experience working with vendors and/or 3rd parties
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
4
Senior Specialist, ABM
New Delhi, Delhi
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Specialist, Account Based Marketing (ABM) will be responsible for developing and executing targeted marketing strategies to drive engagement and growth within key identified 1:1 accounts. This role requires a strategic thinker with a deep understanding of the B2B sales cycle and the ability to create hyper-personalised marketing campaigns that resonate with specific accounts.
This role contributes to the development of marketing campaigns, targeted programs, internal and external communications, partner marketing, sales content and/or pipeline development activities.
**What you'll be doing**
**Key Responsibilities:**
- Develop and implement account-based marketing strategies that align with sales objectives and business goals.
- Collaborate with the sales team and create tailored marketing plans for each account.
- Create and execute multi-channel marketing campaigns, including email, content marketing, events, and digital advertising.
- Utilize data and analytics to measure campaign effectiveness and optimize strategies.
- Build and maintain strong relationships with key stakeholders within target accounts.
- Develop personalized content and messaging to address the unique needs and pain points of each identified account.
- Monitor industry trends and competitor activities to inform marketing strategies.
- Coordinate with internal teams, including CoE AMB marketing team, content marketing, and sales, to ensure alignment and consistency in messaging.
- Manage budgets and track ROI for all ABM campaigns.
**Qualifications:**
- Master's in Marketing, Business, or a related field.
- 5+ years of experience in account-based marketing.
- Proven track record of developing and executing successful ABM campaigns.
- Strong understanding of the B2B sales cycle and the ability to align marketing strategies with sales objectives.
- Excellent communication and interpersonal skills.
- Proficiency in marketing automation tools, CRM systems, and analytics platforms.
- Creative thinker with the ability to develop innovative marketing strategies.
- Strong project management skills and attention to detail.
- Overall 10+ years of relevant work experience
**What We Offer:**
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- The chance to work with a talented and dedicated team
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Specialist, Account Based Marketing (ABM) will be responsible for developing and executing targeted marketing strategies to drive engagement and growth within key identified 1:1 accounts. This role requires a strategic thinker with a deep understanding of the B2B sales cycle and the ability to create hyper-personalised marketing campaigns that resonate with specific accounts.
This role contributes to the development of marketing campaigns, targeted programs, internal and external communications, partner marketing, sales content and/or pipeline development activities.
**What you'll be doing**
**Key Responsibilities:**
- Develop and implement account-based marketing strategies that align with sales objectives and business goals.
- Collaborate with the sales team and create tailored marketing plans for each account.
- Create and execute multi-channel marketing campaigns, including email, content marketing, events, and digital advertising.
- Utilize data and analytics to measure campaign effectiveness and optimize strategies.
- Build and maintain strong relationships with key stakeholders within target accounts.
- Develop personalized content and messaging to address the unique needs and pain points of each identified account.
- Monitor industry trends and competitor activities to inform marketing strategies.
- Coordinate with internal teams, including CoE AMB marketing team, content marketing, and sales, to ensure alignment and consistency in messaging.
- Manage budgets and track ROI for all ABM campaigns.
**Qualifications:**
- Master's in Marketing, Business, or a related field.
- 5+ years of experience in account-based marketing.
- Proven track record of developing and executing successful ABM campaigns.
- Strong understanding of the B2B sales cycle and the ability to align marketing strategies with sales objectives.
- Excellent communication and interpersonal skills.
- Proficiency in marketing automation tools, CRM systems, and analytics platforms.
- Creative thinker with the ability to develop innovative marketing strategies.
- Strong project management skills and attention to detail.
- Overall 10+ years of relevant work experience
**What We Offer:**
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- The chance to work with a talented and dedicated team
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
5
SOC Analyst L2
New Delhi, Delhi
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.
Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Academic Qualifications and Certifications:**
+ BE/BTech in Electronics/EC/EE/CS/IT Engineering or MCA
+ At least one security certification such as CCNA Security, CCSA, CEH, CompTIA, GCIH/GCIA
**Required Experience:**
+ At least one SIEM solution certifications with one or more SIEM/ Security solutions (i.e., RSA NetWitness, Splunk ES, Elastic ELK, HP ArcSight, IBM QRadar Log Rhythm).
+ Minimum overall 5 years of experience in handling security related products & services in a reputed organization out of which 3 years' experience should be in SIEM solution.
+ Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices
+ Administration of SIEM environment (e.g.: deployment of solution, user management, managing the licenses, upgrades and patch deployment, addition or deletion of log sources, configuration management, change management, report management, manage backup and recovery, etc.)
+ Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
+ Integration of customized threat intelligence content feeds provided by the Threat Intelligence & Analytics service
+ Identifies possible sensor improvements to prevent incidents
+ Collects/updates threat intelligence feeds from various sources
+ Creates situational awareness briefings
+ Co-ordinates with the different departments for incident analysis, containment and remediation
+ Liaise with Security monitoring team to discover repeatable process that lead to new content development
+ Provides engineering analysis and architectural design of technical solutions
+ Knowledge of networking protocols and technologies and network security
+ Sound analytical and troubleshooting skills
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Provides telephonic or chat support to clients when required.
+ Schedules maintenance activity windows for patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Updates existing knowledge articles or create new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.
Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Academic Qualifications and Certifications:**
+ BE/BTech in Electronics/EC/EE/CS/IT Engineering or MCA
+ At least one security certification such as CCNA Security, CCSA, CEH, CompTIA, GCIH/GCIA
**Required Experience:**
+ At least one SIEM solution certifications with one or more SIEM/ Security solutions (i.e., RSA NetWitness, Splunk ES, Elastic ELK, HP ArcSight, IBM QRadar Log Rhythm).
+ Minimum overall 5 years of experience in handling security related products & services in a reputed organization out of which 3 years' experience should be in SIEM solution.
+ Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices
+ Administration of SIEM environment (e.g.: deployment of solution, user management, managing the licenses, upgrades and patch deployment, addition or deletion of log sources, configuration management, change management, report management, manage backup and recovery, etc.)
+ Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
+ Integration of customized threat intelligence content feeds provided by the Threat Intelligence & Analytics service
+ Identifies possible sensor improvements to prevent incidents
+ Collects/updates threat intelligence feeds from various sources
+ Creates situational awareness briefings
+ Co-ordinates with the different departments for incident analysis, containment and remediation
+ Liaise with Security monitoring team to discover repeatable process that lead to new content development
+ Provides engineering analysis and architectural design of technical solutions
+ Knowledge of networking protocols and technologies and network security
+ Sound analytical and troubleshooting skills
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Provides telephonic or chat support to clients when required.
+ Schedules maintenance activity windows for patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Updates existing knowledge articles or create new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
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6
SOC Analyst (L1)
New Delhi, Delhi
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Academic Qualifications and Certifications:**
+ BE/BTech in Electronics/EC/EE/CS/IT Engineering
+ At least one security certification such as CCNA Security, CCSA, CEH, CompTIA
**Required Experience:**
+ Minimum 2 years of experience in handling security related products & services and preferably SIEM solution.
+ Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices.
+ Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
+ Knowledge of packet level analysis
+ Knowledge of networking protocols and technologies and network security
+ Sound analytical and troubleshooting skills
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Provides telephonic or chat support to clients when required.
+ Schedules maintenance activity windows for patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Updates existing knowledge articles or create new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Academic Qualifications and Certifications:**
+ BE/BTech in Electronics/EC/EE/CS/IT Engineering
+ At least one security certification such as CCNA Security, CCSA, CEH, CompTIA
**Required Experience:**
+ Minimum 2 years of experience in handling security related products & services and preferably SIEM solution.
+ Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices.
+ Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
+ Knowledge of packet level analysis
+ Knowledge of networking protocols and technologies and network security
+ Sound analytical and troubleshooting skills
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Provides telephonic or chat support to clients when required.
+ Schedules maintenance activity windows for patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Updates existing knowledge articles or create new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
7
Senior Security Managed Services Engineer
New Delhi, Delhi
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Additional Career Level Description:**
**Knowledge and application:**
+ Work is reviewed periodically based on a set of defined procedures or precedence.
+ Normally receives general instruction on work and new assignments.
+ Learns to use professional concepts.
**Problem solving:**
+ Applies knowledge and basic problem-solving techniques to define and resolve problems.
+ Works on problems of limited scope.
**Interaction:**
+ Exchanges standard/basic information with colleagues and immediate line manager/team leader.
+ Develops stable working relationships internally.
**Accountability:**
+ Determines a course of action based on guidelines and standard practices and procedures.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Additional Career Level Description:**
**Knowledge and application:**
+ Work is reviewed periodically based on a set of defined procedures or precedence.
+ Normally receives general instruction on work and new assignments.
+ Learns to use professional concepts.
**Problem solving:**
+ Applies knowledge and basic problem-solving techniques to define and resolve problems.
+ Works on problems of limited scope.
**Interaction:**
+ Exchanges standard/basic information with colleagues and immediate line manager/team leader.
+ Develops stable working relationships internally.
**Accountability:**
+ Determines a course of action based on guidelines and standard practices and procedures.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
8
SOC Analyst (L1)
New Delhi, Delhi
NTT America, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Academic Qualifications and Certifications:**
+ BE/BTech in Electronics/EC/EE/CS/IT Engineering
+ At least one security certification such as CCNA Security, CCSA, CEH, CompTIA
**Required Experience:**
+ Minimum 2 years of experience in handling security related products & services and preferably SIEM solution.
+ Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices.
+ Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
+ Knowledge of packet level analysis
+ Knowledge of networking protocols and technologies and network security
+ Sound analytical and troubleshooting skills
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Provides telephonic or chat support to clients when required.
+ Schedules maintenance activity windows for patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Updates existing knowledge articles or create new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
**What you'll be doing**
**Academic Qualifications and Certifications:**
+ BE/BTech in Electronics/EC/EE/CS/IT Engineering
+ At least one security certification such as CCNA Security, CCSA, CEH, CompTIA
**Required Experience:**
+ Minimum 2 years of experience in handling security related products & services and preferably SIEM solution.
+ Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices.
+ Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
+ Knowledge of packet level analysis
+ Knowledge of networking protocols and technologies and network security
+ Sound analytical and troubleshooting skills
**Key Responsibilities:**
+ Monitors client infrastructure and solutions.
+ Identifies problems and errors prior to or when they occur.
+ Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
+ Investigates first line incidents assigned and identifies the root cause of incidents and problems.
+ Provides telephonic or chat support to clients when required.
+ Schedules maintenance activity windows for patching and configuration changes.
+ Follows the required handover procedures for shift changes to ensure service continuity.
+ Reports and escalates incidents where necessary.
+ Ensures the efficient and comprehensive resolutions of incidents and requests.
+ Updates existing knowledge articles or create new ones.
+ Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
+ May also contribute to / support on project work as and when required.
+ May work on implementing and delivering Disaster Recovery functions and tests.
+ Performs any other related task as required.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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