6 Automotive jobs in Belgaum

Job Description: Automotive Customer Service Representative

Location: Remote (North American Hours)

Desired Skills and Experience:

• Education: Bachelor's degree in Engineering
• Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred)

Key Duties and Responsibilities:

• Manage daily customer requests through a shared mailbox and provide member support across multiple channels.
• Ensure customer satisfaction by addressing complaints and inquiries promptly.
• Conduct product sales and process returns and related requests.
• Identify and assess customers' needs to achieve satisfaction.
• Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
• Maintain records of customer interactions, comments, and complaints.
• Provide feedback to management regarding customer issues, concerns, and emerging trends.
• Adhere to communication procedures, guidelines, and policies.
• Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems.
• Develop and document knowledge into useful content.
• Continuously enhance knowledge of products and services.
• Achieve or surpass performance targets.
• Participate in training and development programs to enhance customer service skills and knowledge.

Requirements and Skills:

• Demonstrated experience in customer service.
• Automotive repair, parts, and component knowledge (required).
• Technical or engineering experience.
• Proficiency in English.
• Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions.
• Ability to multitask, prioritize tasks, and manage time efficiently.
• Maintain a positive, empathetic, and professional demeanor with customers.
• Customer-centered approach with adaptability to various customer personalities.
• Teamwork skills for working with team members and other departments.
• Ability to work remotely in shifts aligned with market operational hours.
• Digital literacy.
• Willingness to achieve goals and pursue self-improvement.
• Capability to perform effectively under pressure.
• Ability to work North American working hours.

Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team!

Job Title: Chief Executive Officer (CEO) – Luxury Automotive Dealership

Location: Bangalore/Bengaluru

Experience: 15+ years

Industry: Luxury Automotive / Premium Car Dealership

About the Client:

Join the leadership team of a prestigious Lamborghini dealership, renowned for delivering exceptional luxury automotive experiences. Our client is committed to excellence, innovation, and providing unparalleled customer service in the high-end automotive space.

Role Overview:

We are seeking a dynamic and visionary Chief Executive Officer to lead and elevate our client’s luxury dealership operations. The ideal candidate brings extensive leadership experience, ideally 15+ years, with a demonstrated track record in managing sales, marketing, operations, and service functions. You will play a pivotal role in executing strategic growth initiatives and ensuring the dealership remains at the forefront of luxury automotive retailing.

Key Responsibilities:

• Lead all aspects of dealership operations, including sales, marketing, customer service, and after-sales support
• Develop and implement strategic business plans to drive revenue growth and enhance market presence
• Manage and inspire cross-functional teams to deliver exceptional performance and customer experiences
• Build and maintain robust relationships with luxury automotive brands, partners, and high-net-worth clientele
• Oversee financial planning, budgeting, and resource allocation to optimize profitability
• Drive innovation and adoption of best practices within the dealership environment
• Ensure compliance with industry regulations and brand standards

Candidate Profile:

• Minimum 15 years of progressive leadership experience in luxury automotive or related premium sectors
• Proven expertise in managing operations, sales, marketing, and service departments
• Experience working across at least three luxury automotive or premium industry segments (e.g., Lamborghini, Ferrari, Porsche, Bentley, Rolls-Royce, Aston Martin, etc.)
• Strong strategic thinking, decision-making, and people leadership skills
• Exceptional communication and stakeholder management abilities
• Passion for the luxury automotive industry and a commitment to excellence

What We Offer:

• The opportunity to lead a premier luxury automotive dealership
• Competitive compensation and benefits package
• A dynamic and prestigious work environment
• A platform for impactful leadership and business growth

If you are a visionary leader ready to drive success in the luxury automotive space, we invite you to apply and take the wheel of this exclusive opportunity.

About the Role

Job Location- Gurgaon/Chennai.

Responsibilities

• Analyze and derive requirements for Basic Software based on customer specifications.
• Implement, configure and test Basic Software according to requirements.
• Interface directly with external customers and counterpart teams to clarify requirements, resolve issues, and ensure alignment throughout the development lifecycle.
• Collaborate with cross-functional teams, including software developers, architects, and testers, to integrate AUTOSAR Basic Software components.
• Debug and troubleshoot complex integration issues and identify root causes.
• Responsibility for continuous integration and test result analysis and control.

Qualifications

• Education Required: B.E/B.TECH/M.E/M.Sc./M.TECH in Electronics/Electrical/Automotive/Computer Science/Controls Engineering from a recognized university/Institution.
• Experience Required: 5-10 Yrs in Automotive Industry.

Required Skills

• Strong proficiency in Configuring, Integrating and Testing of AUTOSAR Basic Software (BSW) modules along with RTE across automotive ECUs.
• Hands-on experience in developing Complex Device Drivers (CDD) and performing MCAL configuration for various microcontrollers (Infineon, Renesas or NXP microcontrollers).
• Hands-on experience in integration and testing of AUTOSAR Basic Software (BSW) with application layer components.
• Domain knowledge in e-mobility systems such as Battery Management Systems (BMS) and Inverters is an added advantage.
• Experience in safety-critical software development aligned with ISO 26262 functional safety standards is an added advantage.

Preferred Skills

• Good communication and team handling skills.
• Profound analytical and conceptions skills.
• Ability for travel to Project locations.

Pay range and compensation package

Max 16 Lacs

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Job Description: Automotive Customer Service Representative

Location: Remote (North American Hours)

Desired Skills and Experience:

• Education: Bachelor's degree in Engineering
• Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred)

Key Duties and Responsibilities:

• Manage daily customer requests through a shared mailbox and provide member support across multiple channels.
• Ensure customer satisfaction by addressing complaints and inquiries promptly.
• Conduct product sales and process returns and related requests.
• Identify and assess customers' needs to achieve satisfaction.
• Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
• Maintain records of customer interactions, comments, and complaints.
• Provide feedback to management regarding customer issues, concerns, and emerging trends.
• Adhere to communication procedures, guidelines, and policies.
• Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems.
• Develop and document knowledge into useful content.
• Continuously enhance knowledge of products and services.
• Achieve or surpass performance targets.
• Participate in training and development programs to enhance customer service skills and knowledge.

Requirements and Skills:

• Demonstrated experience in customer service.
• Automotive repair, parts, and component knowledge (required).
• Technical or engineering experience.
• Proficiency in English.
• Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions.
• Ability to multitask, prioritize tasks, and manage time efficiently.
• Maintain a positive, empathetic, and professional demeanor with customers.
• Customer-centered approach with adaptability to various customer personalities.
• Teamwork skills for working with team members and other departments.
• Ability to work remotely in shifts aligned with market operational hours.
• Digital literacy.
• Willingness to achieve goals and pursue self-improvement.
• Capability to perform effectively under pressure.
• Ability to work North American working hours.

Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team!