1,205 Business Operations jobs in India

**Job Information**:
Industry

**IT Services**
***

Province

**Karnataka**
***

City

**Bangalore North**
***

Postal Code

**560001**
***

Country

**India**

We have openings for
**Business Operations** with one of our MNC Client. Please find the details below.

Role : Business Operations

Skills : Application log management, splunk or dyntrace, unix, sql, CI/CD, problem management

Strong in all above skills

Salary : 25 LPA max

Exp - 5-7 yrs

Notice Period - 30 days

Location : Pune

**Job Description**:

- Programming / scripting skills in following but not limited to PL/SQL, Shell script
- Extensive experience in setting-up monitoring processes for large platforms covering tools but not limited to Splunk, Dynatrace
- Extensive experience in CI/CD covering tools but not limited to Jenkins, Git, Bitbucket, Cloud - any (AWS, Azure, PCF)
- Stakeholder management and communication skills to manage severity 1 situation in production Experience
- Prior experience of development, problem management for large scale platforms
- Extensive experience working with cross functional teams in architecture, development and production operations
- ITIL

**Company:**
Qualcomm India Private Limited
**Job Area:**
Finance & Accounting Group, Finance & Accounting Group > Finance
**General Summary:**
**Business Operations Analyst (Market Intelligence)**
**About GBFS Team:** The Global Business and Finance Support (GBFS) team provide support to HQ and global regional team on Finance & Business Operation activities. This job role is for Market Research related activities - Market Sizing & Competitive Tracking, Research & Analysis, Industry Analysts.
**Job Overview** : As a research analyst, you will be a key member of Qualcomm's Corporate Market Intelligence team, informing business decisions through the delivery of technical, competitive, and market analysis. Your role will cover multiple aspects in ensuring Qualcomm employees have access to the latest market data and intelligence, including understanding business needs and drivers, and aligning research to address those needs. You will have the opportunity to work collaboratively across the Company, partnering with teams such as Corporate Development, Product Management, Finance, Legal, and other BU and corporate functions. Project direction will be provided by both your management team and key stakeholders.
**Key Areas Include** **:**
+ **Market Sizing & Competitive Tracking**
+ Monitor key market and competitive events, producing insightful & timely analysis, including product launches, strategic industry events, and competitive earnings
+ Market sizing and forecasting, including TAM/SAM analysis across existing and emerging industries and markets
+ Tracking and synthesizing industry analysts forecasts across key technology areas
+ **Research & Analysis**
+ Assist in various stages of research & analysis process, synthesizing and analyzing data from multiple sources, including qualitative and quantitative
+ Conducting market analysis and competitive research, from inception to delivery, covering core and emerging spaces
+ Aligning research to the business needs of internal teams; consulting with and guiding teams to the most effective data sources
+ Packaging and presenting findings to internal stakeholders
+ **On-going Deliverables:**
+ Review, tag, and produce team's "Daily Industry News" deliverable covering multiple topics of interest (Mobile, Automotive, IoT, XR, Company Earnings, Regulatory, etc.)
+ Listen to quarterly earnings calls for key companies and produce a written summary of company results, highlighting activities and results relevant to Qualcomm
+ This position requires strong project management skills, and the ability to communicate well with external partners, colleagues, and internal customers at all levels of the organization.
+ Must be comfortable with guidance from senior colleagues and key stakeholders.
+ An outgoing and proactive approach to communication and problem solving is essential.
+ Excellent written and verbal communication skills are a necessity.
+ The Analyst responds to data requests, questions and needs from various cross functional teams.
+ Ensure accurate and timely completion of activities with complete ownership and accountability.
+ Working closely with HQ and global region teams with regular interaction to reviews, drive transition calls, process documentation for all activities.
+ Individuals will be required to take evening calls for reviews and transition of activities.
+ Perform additional ad hoc business operations activities from time to time.
**Requirements** :
+ 3 - 5 years in the market, competitive and/or strategic research or consulting in high-tech/mobile ecosystem space
+ Finance background preferred, experience with market sizing, modeling and forecasting
+ Working knowledge of BI platforms, including Tableau and Power BI
+ Demonstrated capability to synthesize qualitative and quantitative information, presenting concise, easy-to-ready findings adjusted to various audience levels
+ Analytical, tactical, and strategic thinking skills
+ Experience in communicating cross-functionally, demonstrating exceptional written and verbal communication skills.
+ Established working relationships with 3rd party syndicated research firms
+ Experience with 3rd party business research tools
+ Advanced technical proficiency with Excel and PPT. Tableau experience a plus
+ Familiarity of key Qualcomm business areas
+ Proven organizational, planning, and presentation skills
+ Flexible for evening calls for HQ reviews and transition calls on regular basis.
**Education Requirements** :
+ Bachelor's in Science / B. Tech / commerce / economics and/or,
+ Diploma in Business Analytics
+ Business Administration from a reputed B-school.
**Minimum Qualifications:**
- Bachelor's degree.
- 1+ year of Finance, Accounting, or related work experience.
*Completed advanced degree in a relevant field may be substituted for up to one year (Master's = one year) of work experience.
**Applicants** : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here ( . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
**To all Staffing and Recruiting Agencies** : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers ( .
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification

**Company:**
Qualcomm India Private Limited
**Job Area:**
Operations Group, Operations Group > Business Operations
**General Summary:**
**Sales Operations** **Analyst**
**Location: Hyderabad, Telangana**
**Job Area: Operations Group, Sales Operations**
**General Job Summary:** The role is responsible for internal support to Qualcomm's Worldwide Customer Service and Sales Teams enabling these external facing teams to provide world-class support regarding Qualcomm's products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include but not limited to the following activities: Order management, account/regional forecast demand planning, and overseeing activities related to Product Change Notifications (PCNs), Return Material Authorizations (RMAs), and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled out.
**Key Duties & Responsibilities:** Utilizing Qualcomm systems, manages delegated customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, export compliance, product commercial information.
+ Provides internal support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support
+ Tracks and reports to CS and Sales overall regional forecast accuracy analysis, and forecast consumption
+ Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any internal issues on the account before shipment
+ Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) as delegated by the Regional CS/Account Management Team
+ Communicate with related parties such as Quality, Engineering, RMA team, Finance, analyze data, identify trends, and submit RMA request when needed
+ Has thorough knowledge of all business systems, processes and procedures and should be able to provide training to other team members, when requested
+ Performs other related duties as delegated from world-wide CS Team
**Job Specifications:**
+ Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage
+ Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions
+ Effectively and quickly adapts to new systems, processes, and policies
+ Ability to remain calm under pressure
+ Exercises analytical skill within generally defined practices using a variety of sources to find solutions
+ Be results oriented with great attention to detail
+ Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions
+ Must have demonstratable communications skills, being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings
+ Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects
+ Should be open to support the team in APAC/Europe time, when required
**Education/Experience:**
+ Requires minimum 3+ years of related experience in Customer Service in a technology-oriented industry. Semiconductor industry preferred.
+ Bachelor's degree in business administration, Supply Chain, Finance, Operations, or related field and 2+ years of business operations or related experience.
+ Excellent in ERP tools like Oracle, SAP and or Salesforce
+ Strong analytical, problem solving and conceptual skills.
+ Strong written and verbal communication skills.
**Minimum Qualifications:**
- Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience.
OR
High School Diploma or equivalent and 4+ years of business operations or related experience.
**Applicants** : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here ( . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
**To all Staffing and Recruiting Agencies** : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers ( .
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification

**Company:**
Qualcomm India Private Limited
**Job Area:**
Operations Group, Operations Group > Business Operations
**General Summary:**
**Sales Operations** **Analyst**
**Location: Hyderabad, Telangana**
**Job Area: Operations Group, Sales Operations**
**General Job Summary:** The role is responsible for internal support to Qualcomm's Worldwide Customer Service and Sales Teams enabling these external facing teams to provide world-class support regarding Qualcomm's products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include but not limited to the following activities: Order management, account/regional forecast demand planning, and overseeing activities related to Product Change Notifications (PCNs), Return Material Authorizations (RMAs), and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled out.
**Key Duties & Responsibilities:** Utilizing Qualcomm systems, manages delegated customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, export compliance, product commercial information.
+ Provides internal support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support
+ Tracks and reports to CS and Sales overall regional forecast accuracy analysis, and forecast consumption
+ Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any internal issues on the account before shipment
+ Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) as delegated by the Regional CS/Account Management Team
+ Communicate with related parties such as Quality, Engineering, RMA team, Finance, analyze data, identify trends, and submit RMA request when needed
+ Has thorough knowledge of all business systems, processes and procedures and should be able to provide training to other team members, when requested
+ Performs other related duties as delegated from world-wide CS Team
**Job Specifications:**
+ Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage
+ Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions
+ Effectively and quickly adapts to new systems, processes, and policies
+ Ability to remain calm under pressure
+ Exercises analytical skill within generally defined practices using a variety of sources to find solutions
+ Be results oriented with great attention to detail
+ Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions
+ Must have demonstratable communications skills, being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings
+ Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects
+ Should be open to support the team in APAC/Europe time, when required
**Education/Experience:**
+ Requires minimum 3+ years of related experience in Customer Service in a technology-oriented industry. Semiconductor industry preferred.
+ Bachelor's degree in business administration, Supply Chain, Finance, Operations, or related field and 2+ years of business operations or related experience.
+ Excellent in ERP tools like Oracle, SAP and or Salesforce
+ Strong analytical, problem solving and conceptual skills.
+ Strong written and verbal communication skills.
**Minimum Qualifications:**
- Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience.
OR
High School Diploma or equivalent and 4+ years of business operations or related experience.
**Applicants** : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here ( . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
**To all Staffing and Recruiting Agencies** : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers ( .
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification

**Company:**
Qualcomm India Private Limited
**Job Area:**
Finance & Accounting Group, Finance & Accounting Group > Finance
**General Summary:**
**Job Overview:**
+ Business Operations lead to support India region - Pipeline, Consumption Revenue, drive new business initiatives, HQ Reporting, Market Analysis and collaborate with RP, Business Development and Marketing team.
+ Drive business reviews with Regional President (RP) for India business
+ Partner with marketing team to track marketing spend, programs, ROI, new business strategy and operations reviews and support
+ Consumption market analysis and insights for RP and San Diego HQ teams - Smartphones, Compute, IoT, Auto markets
+ Partner with business development team for new business proposals, ROI, key data points and analysis for business meetings
+ Perform additional ad hoc market & strategic analysis from time to time.
+ Manage budget vs actuals for business and finance spends
Requirements:
+ 10+ years relevant industry experience in business finance, business operations
+ Experience in working with management, business & marketing teams
+ Excellent Advance Excel and PowerPoint skills
+ Ability to provide insights on India Consumption Market and present to management
+ Planning & prioritization of work assigned
+ Positive attitude and willingness to learn and upskills with tools - Tableau, Power BI etc.
+ Flexible for evening calls for HQ reviews on regular basis.
+ Strong analytical, problem solving and conceptual skills.
+ Strong written and verbal communication skills.
**Education Requirements** :
+ Masters in Business Administration in Finance and/or Business analytics from reputed B-school.
**Minimum Qualifications:**
- Bachelor's degree.
- 6+ years of Finance, Accounting, or related work experience.
*Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.
**Applicants** : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here ( . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
**To all Staffing and Recruiting Agencies** : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers ( .
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification

**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA

The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Teams** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The Account Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
Maintaining SLAs and resolving issues within SLA

The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Teams** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The Account Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA

**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA