474 Business Operations jobs in India
Business Operations
Bengaluru, Karnataka
XFlow Payments India
Posted today
Job Viewed
Job Description
Xflow is building cross-border payments infrastructure that provides businesses access to global markets, starting with those in India and subsequently other parts of South & South East Asia. We are enabling users to accept and payout money globally in a simple, reliable, compliant, transparent and financially compelling manner.
Xflow is hiring for its business operations team. The business operations team works across three broad areas - user issues, risk & compliance, and partnerships. The person hired for this role is expected to initially work across all three domains and specialize across one of them as the team grows.
This critical role involves daily interactions with our users/partners and helping them with whatever they are stuck on. This role differs from a typical customer support role, where you respond with pre-created responses. You should be able to understand the problem and identify what could have caused it. You must be familiar with Xflow’s systems and understand how our products work.
What will you do- Troubleshoot and solve external user issues-
- Analyze our processes and bring about changes to help scale our operations and improve user experience.-
- Work with the product team to automate operational tasks-
- Interact with bank partners to manage day-to-day operations as well as escalations-
- Partner closely with the Risk team to drive risk investigations and compliance checks-
- Work with the Business & Operations teams in conducting customer due diligence, sanctions screening,-
- and ongoing portfolio and transaction review.-
- Develop playbooks for critical processes.-
- Ensure the operations team follows processes.-
- Write & Run simple SQL queries to support an investigation of user issues-
- Bubble up critical issues/insights you gain from all user interactions at the proper forums to build impactful-
- products/resolve existing issues.-
- Be a part of building a brand-new team at Xflow.**Requirements**:
- User-first mindset and is excited by the challenge of solving complex problemsComfortable asking why and going deep to find the root cause of a problem-
- Enjoy learning about technology products and processes-
- Able to get things done by working collaboratively with different teams-
- Able to prioritize and focus on getting more done with fewer resources-
- 2-5 years of experience-
- Willing to go above & beyond to serve our users
Xflow is hiring for its business operations team. The business operations team works across three broad areas - user issues, risk & compliance, and partnerships. The person hired for this role is expected to initially work across all three domains and specialize across one of them as the team grows.
This critical role involves daily interactions with our users/partners and helping them with whatever they are stuck on. This role differs from a typical customer support role, where you respond with pre-created responses. You should be able to understand the problem and identify what could have caused it. You must be familiar with Xflow’s systems and understand how our products work.
What will you do- Troubleshoot and solve external user issues-
- Analyze our processes and bring about changes to help scale our operations and improve user experience.-
- Work with the product team to automate operational tasks-
- Interact with bank partners to manage day-to-day operations as well as escalations-
- Partner closely with the Risk team to drive risk investigations and compliance checks-
- Work with the Business & Operations teams in conducting customer due diligence, sanctions screening,-
- and ongoing portfolio and transaction review.-
- Develop playbooks for critical processes.-
- Ensure the operations team follows processes.-
- Write & Run simple SQL queries to support an investigation of user issues-
- Bubble up critical issues/insights you gain from all user interactions at the proper forums to build impactful-
- products/resolve existing issues.-
- Be a part of building a brand-new team at Xflow.**Requirements**:
- User-first mindset and is excited by the challenge of solving complex problemsComfortable asking why and going deep to find the root cause of a problem-
- Enjoy learning about technology products and processes-
- Able to get things done by working collaboratively with different teams-
- Able to prioritize and focus on getting more done with fewer resources-
- 2-5 years of experience-
- Willing to go above & beyond to serve our users
This advertiser has chosen not to accept applicants from your region.
0
Manager, Business Operations
Hyderabad, Andhra Pradesh
Bristol Myers Squibb
Posted today
Job Viewed
Job Description
**Working with Us**
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Position Summary**
The Manager within Business Operations, based in Hyderabad, India, will play a critical role in driving the success and delivery of the GBDS vision and operating model. Working directly with the GBDS Senior Manager Business Operations team member based in Hyderabad, and will report to the Senior Director of Business Operations, the successful candidate will collaborate with Business Operations and key stakeholders by various reporting and data needs used to developing strategic solutions, driving initiatives, and supporting GBDS Portfolio and Operation needs.
**Key Responsibilities:**
+ Support the team that will develop executive-level summaries and materials for reporting, providing key read-outs to the Business Operations team and potentially GBDS leadership.
+ Responsible for delivering resource reporting and data analysis snapshots of financials, resources, and time tracking; maintaining and evolving our portfolio reporting book of work needs; and portfolio tracking of deliverables. An understanding of contracting, resourcing allocations, and invoicing process is preferred.
+ Manage financial report outputs, including consolidating information from several sources to a single source.
+ Responsible for running and confirming quality of snapshots and reports of Good Clinical Practices (GCP) compliance data.
+ Manage GBDS SharePoint permissions and administrative tasks. These tasks include daily management of access requests, creation of GBDS project sites per new requests, managing event-based requests, overseeing staffing list updates, and general administrative responsibilities.
+ Process GBDS contracts and invoices end to end using SAP, Ariba, and Icertis. Connect with requestors and approvers and be the liaison between GBDS and procurement. Proactively identify opportunities within the process to drive efficiency and to mitigate and escalate risks.
+ Manage status reports tracking in support of initiative governance, connecting with initiative leads and creating report summaries. Proactively highlight risks and identify opportunities to mitigate.
+ Highlight and escalate risks and ensuring transparency of key milestones. Escalate risks and issues internally to the GBDS Operations team, ensuring timely and appropriate actions are taken to mitigate potential impacts.
+ Build a transparent and close relationship with the GBDS US Business Operations team to ensure smooth execution of reports aligned to priorities and team activities and processes.
+ Maintain high quality and timely deliverables, propose efficient processes and potentially new tools that will drive our future state reporting.
+ Proactively manage issues, but also find opportunities to develop new reports or views that will efficiently enable timely and proactive resolutions to user issues, escalating to the GBDS US Business Operations team as needed.
**Qualifications & Experience:**
+ Bachelor's degree in a relevant field
+ 3-5 years of experience in the pharmaceutical or related industry or 1+ years of equivalent consulting program management
+ Strong proficiency in standard business software applications required, including Microsoft Office Suite (PowerPoint, Excel, Word, SharePoint), including the ability to leverage advanced functions, formulas, and macro creation in Excel to tell a data story and build/edit presentation slide decks. Advanced Microsoft certification preferred.
+ **Team Player:** Experience in building relationships and collaborating across diverse business backgrounds and cultures.
+ **Effective Communicator:** Demonstrates excellent communication and interpersonal skills with a broad range of internal and external stakeholders to engage and influence.
+ **Quick Learner:** Prior success working independently in fast-paced, adaptable, and flexible situations, while driving strategic initiatives, delivering results, and resolving issues. Demonstrates speed and innovation to complete tasks; can simplify complex processes; can leverage resources to drive tasks/projects forward.
+ **Critical Thinker:** Effective critical thinking, problem-solving, and decision-making skills, while continuously seeking opportunities for process improvement, challenging the status quo, and thinking outside the box.
+ **Action-Oriented:** Pursues tasks with a sense of urgency. Takes ownership of responsibilities and completes them on time, with the highest quality.
+ Experience with queries, reporting, and/or dashboard features of document or data repositories, e.g., Veeva, a plus.
+ Experience with SAP/Ariba for invoicing and contracts preferred
+ Familiarity with the principles of GCP or similar guidance documents and ability to proactively ensure compliance a plus.
+ Position is based in BMS' Hyderabad Location with minimal travel expected.
+ Strongly proficient in written and verbal English communication to influence, inform, and guide.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R1591212
**Updated:** 2025-08-11 01:48:28.177 UTC
**Location:** Hyderabad-IN
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Position Summary**
The Manager within Business Operations, based in Hyderabad, India, will play a critical role in driving the success and delivery of the GBDS vision and operating model. Working directly with the GBDS Senior Manager Business Operations team member based in Hyderabad, and will report to the Senior Director of Business Operations, the successful candidate will collaborate with Business Operations and key stakeholders by various reporting and data needs used to developing strategic solutions, driving initiatives, and supporting GBDS Portfolio and Operation needs.
**Key Responsibilities:**
+ Support the team that will develop executive-level summaries and materials for reporting, providing key read-outs to the Business Operations team and potentially GBDS leadership.
+ Responsible for delivering resource reporting and data analysis snapshots of financials, resources, and time tracking; maintaining and evolving our portfolio reporting book of work needs; and portfolio tracking of deliverables. An understanding of contracting, resourcing allocations, and invoicing process is preferred.
+ Manage financial report outputs, including consolidating information from several sources to a single source.
+ Responsible for running and confirming quality of snapshots and reports of Good Clinical Practices (GCP) compliance data.
+ Manage GBDS SharePoint permissions and administrative tasks. These tasks include daily management of access requests, creation of GBDS project sites per new requests, managing event-based requests, overseeing staffing list updates, and general administrative responsibilities.
+ Process GBDS contracts and invoices end to end using SAP, Ariba, and Icertis. Connect with requestors and approvers and be the liaison between GBDS and procurement. Proactively identify opportunities within the process to drive efficiency and to mitigate and escalate risks.
+ Manage status reports tracking in support of initiative governance, connecting with initiative leads and creating report summaries. Proactively highlight risks and identify opportunities to mitigate.
+ Highlight and escalate risks and ensuring transparency of key milestones. Escalate risks and issues internally to the GBDS Operations team, ensuring timely and appropriate actions are taken to mitigate potential impacts.
+ Build a transparent and close relationship with the GBDS US Business Operations team to ensure smooth execution of reports aligned to priorities and team activities and processes.
+ Maintain high quality and timely deliverables, propose efficient processes and potentially new tools that will drive our future state reporting.
+ Proactively manage issues, but also find opportunities to develop new reports or views that will efficiently enable timely and proactive resolutions to user issues, escalating to the GBDS US Business Operations team as needed.
**Qualifications & Experience:**
+ Bachelor's degree in a relevant field
+ 3-5 years of experience in the pharmaceutical or related industry or 1+ years of equivalent consulting program management
+ Strong proficiency in standard business software applications required, including Microsoft Office Suite (PowerPoint, Excel, Word, SharePoint), including the ability to leverage advanced functions, formulas, and macro creation in Excel to tell a data story and build/edit presentation slide decks. Advanced Microsoft certification preferred.
+ **Team Player:** Experience in building relationships and collaborating across diverse business backgrounds and cultures.
+ **Effective Communicator:** Demonstrates excellent communication and interpersonal skills with a broad range of internal and external stakeholders to engage and influence.
+ **Quick Learner:** Prior success working independently in fast-paced, adaptable, and flexible situations, while driving strategic initiatives, delivering results, and resolving issues. Demonstrates speed and innovation to complete tasks; can simplify complex processes; can leverage resources to drive tasks/projects forward.
+ **Critical Thinker:** Effective critical thinking, problem-solving, and decision-making skills, while continuously seeking opportunities for process improvement, challenging the status quo, and thinking outside the box.
+ **Action-Oriented:** Pursues tasks with a sense of urgency. Takes ownership of responsibilities and completes them on time, with the highest quality.
+ Experience with queries, reporting, and/or dashboard features of document or data repositories, e.g., Veeva, a plus.
+ Experience with SAP/Ariba for invoicing and contracts preferred
+ Familiarity with the principles of GCP or similar guidance documents and ability to proactively ensure compliance a plus.
+ Position is based in BMS' Hyderabad Location with minimal travel expected.
+ Strongly proficient in written and verbal English communication to influence, inform, and guide.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R1591212
**Updated:** 2025-08-11 01:48:28.177 UTC
**Location:** Hyderabad-IN
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Business Operations Manager
Bengaluru, Karnataka
Google
Posted 3 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience in a technical project management or a customer-facing role.
**Preferred qualifications:**
+ Master's degree or equivalent practical experience.
+ 3 years of experience as a category, channel, operations manager, or related experience in Consumer Products, Retail, eCommerce.
+ 3 years of experience in project and partner management, overseeing complex cross-functional projects.
+ Excellent technical and organizational skills to troubleshoot detailed operational issues spanning a growing retail network.
As an EMEA Business Operations Manager, you will be responsible for driving initiatives to grow the gift card business across Europe, Middle East and Africa, managing ongoing operations to sustain and scale our business. You will act as the hub for internal and external partners, spanning sales, engineering, finance, legal and suppliers, to maintain product availability and to launch new programs and products -- put simply, our team brings product to life at retail.Google Play offers music, movies, books, apps and games for devices, powered by the cloud. It syncs across devices and on the web. As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships. They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop. The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users.
**Responsibilities:**
+ Manage operations for the EMEA region, including demand planning, inventory management, product fulfillment, and unit forecasting.
+ Develop and drive project plans across internal and external partners to ensure timely launches for new products, new markets, and new programs. Partner with regional leads to prioritize market initiatives.
+ Oversee operations of vendors gathering retail intelligence data, integrating market data into holistic efforts sustaining product availability.
+ Coordinate, execute operational strategy through external distribution partners, and diagnose and resolve supply chain issues across external distribution networks.
+ Drive process improvement and transformation projects to simplify operations, enhance business performance, analyze retail trends, and present solutions to drive sales in stock availability and active stores.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience in a technical project management or a customer-facing role.
**Preferred qualifications:**
+ Master's degree or equivalent practical experience.
+ 3 years of experience as a category, channel, operations manager, or related experience in Consumer Products, Retail, eCommerce.
+ 3 years of experience in project and partner management, overseeing complex cross-functional projects.
+ Excellent technical and organizational skills to troubleshoot detailed operational issues spanning a growing retail network.
As an EMEA Business Operations Manager, you will be responsible for driving initiatives to grow the gift card business across Europe, Middle East and Africa, managing ongoing operations to sustain and scale our business. You will act as the hub for internal and external partners, spanning sales, engineering, finance, legal and suppliers, to maintain product availability and to launch new programs and products -- put simply, our team brings product to life at retail.Google Play offers music, movies, books, apps and games for devices, powered by the cloud. It syncs across devices and on the web. As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships. They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop. The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users.
**Responsibilities:**
+ Manage operations for the EMEA region, including demand planning, inventory management, product fulfillment, and unit forecasting.
+ Develop and drive project plans across internal and external partners to ensure timely launches for new products, new markets, and new programs. Partner with regional leads to prioritize market initiatives.
+ Oversee operations of vendors gathering retail intelligence data, integrating market data into holistic efforts sustaining product availability.
+ Coordinate, execute operational strategy through external distribution partners, and diagnose and resolve supply chain issues across external distribution networks.
+ Drive process improvement and transformation projects to simplify operations, enhance business performance, analyze retail trends, and present solutions to drive sales in stock availability and active stores.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
2
Business Operations Manager
Bangalore, Karnataka
NTT America, Inc.
Posted 5 days ago
Job Viewed
Job Description
**Req ID:** 332959
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Operations Manager to join our team in Bangalore, Karnataka (IN-KA), India (IN).
**Business Operations Manager** **5 - 10 Years:** Capital Market Domain knowledgeCommunicating risk information to relevant stakeholders, including senior management.Collaborating with different departments to identify and address risk-related issues.Promoting a culture of risk awareness throughout the operations team.Identifying potential risks across various operational areas, including processes, systems, and personnel.Conducting risk assessments to evaluate the likelihood and potential impact of identified risks.Mentor peers and train new team members on functional delivery, risk evaluation, and action implementation.Analyzing both internal and external factors that could affect operations.Optimizing operational processes to reduce risk and improve efficiency.Analyzing operational data to identify areas for improvement and risk reduction.Ensuring that risk management practices are integrated into daily operations.Developing and implementing risk mitigation strategies and plans.Establishing and maintaining a risk management framework.Monitoring key risk indicators (KRIs) and taking corrective actions as needed.Assist in strengthening ORM framework, participate in Risk and Control self-assessment (RCSA) exercise, identify gaps, discuss and formulate action items with process owners to bridge gaps and track action items for timely closureConduct process walkthroughs/reviews across products/processesManage OR incidents, liaise with business for RCA, resolution and corrective action plan and report OR incident report to senior management.Manage Third party risk managementMonitor Key Risk Indicators (KRI) and highlight gaps to senior management with mitigations in consultation with business ownersConduct training sessions on Operational Risk management to employees
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Operations Manager to join our team in Bangalore, Karnataka (IN-KA), India (IN).
**Business Operations Manager** **5 - 10 Years:** Capital Market Domain knowledgeCommunicating risk information to relevant stakeholders, including senior management.Collaborating with different departments to identify and address risk-related issues.Promoting a culture of risk awareness throughout the operations team.Identifying potential risks across various operational areas, including processes, systems, and personnel.Conducting risk assessments to evaluate the likelihood and potential impact of identified risks.Mentor peers and train new team members on functional delivery, risk evaluation, and action implementation.Analyzing both internal and external factors that could affect operations.Optimizing operational processes to reduce risk and improve efficiency.Analyzing operational data to identify areas for improvement and risk reduction.Ensuring that risk management practices are integrated into daily operations.Developing and implementing risk mitigation strategies and plans.Establishing and maintaining a risk management framework.Monitoring key risk indicators (KRIs) and taking corrective actions as needed.Assist in strengthening ORM framework, participate in Risk and Control self-assessment (RCSA) exercise, identify gaps, discuss and formulate action items with process owners to bridge gaps and track action items for timely closureConduct process walkthroughs/reviews across products/processesManage OR incidents, liaise with business for RCA, resolution and corrective action plan and report OR incident report to senior management.Manage Third party risk managementMonitor Key Risk Indicators (KRI) and highlight gaps to senior management with mitigations in consultation with business ownersConduct training sessions on Operational Risk management to employees
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
This advertiser has chosen not to accept applicants from your region.
3
Business Operations Analyst
Gurugram, Uttar Pradesh
NTT America, Inc.
Posted 5 days ago
Job Viewed
Job Description
**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
4
Business Operations Analyst
Gurugram, Uttar Pradesh
NTT America, Inc.
Posted 5 days ago
Job Viewed
Job Description
The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Teams** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The Account Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
Maintaining SLAs and resolving issues within SLA
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
5
Business Operations Associate
Gurugram, Uttar Pradesh
NTT America, Inc.
Posted 5 days ago
Job Viewed
Job Description
The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Teams** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The Account Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
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6
Business Operations Manager
Bangalore, Karnataka
NTT DATA North America
Posted 5 days ago
Job Viewed
Job Description
**Req ID:** 332959
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Operations Manager to join our team in Bangalore, Karnataka (IN-KA), India (IN).
**Business Operations Manager** **5 - 10 Years:** Capital Market Domain knowledgeCommunicating risk information to relevant stakeholders, including senior management.Collaborating with different departments to identify and address risk-related issues.Promoting a culture of risk awareness throughout the operations team.Identifying potential risks across various operational areas, including processes, systems, and personnel.Conducting risk assessments to evaluate the likelihood and potential impact of identified risks.Mentor peers and train new team members on functional delivery, risk evaluation, and action implementation.Analyzing both internal and external factors that could affect operations.Optimizing operational processes to reduce risk and improve efficiency.Analyzing operational data to identify areas for improvement and risk reduction.Ensuring that risk management practices are integrated into daily operations.Developing and implementing risk mitigation strategies and plans.Establishing and maintaining a risk management framework.Monitoring key risk indicators (KRIs) and taking corrective actions as needed.Assist in strengthening ORM framework, participate in Risk and Control self-assessment (RCSA) exercise, identify gaps, discuss and formulate action items with process owners to bridge gaps and track action items for timely closureConduct process walkthroughs/reviews across products/processesManage OR incidents, liaise with business for RCA, resolution and corrective action plan and report OR incident report to senior management.Manage Third party risk managementMonitor Key Risk Indicators (KRI) and highlight gaps to senior management with mitigations in consultation with business ownersConduct training sessions on Operational Risk management to employees
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Operations Manager to join our team in Bangalore, Karnataka (IN-KA), India (IN).
**Business Operations Manager** **5 - 10 Years:** Capital Market Domain knowledgeCommunicating risk information to relevant stakeholders, including senior management.Collaborating with different departments to identify and address risk-related issues.Promoting a culture of risk awareness throughout the operations team.Identifying potential risks across various operational areas, including processes, systems, and personnel.Conducting risk assessments to evaluate the likelihood and potential impact of identified risks.Mentor peers and train new team members on functional delivery, risk evaluation, and action implementation.Analyzing both internal and external factors that could affect operations.Optimizing operational processes to reduce risk and improve efficiency.Analyzing operational data to identify areas for improvement and risk reduction.Ensuring that risk management practices are integrated into daily operations.Developing and implementing risk mitigation strategies and plans.Establishing and maintaining a risk management framework.Monitoring key risk indicators (KRIs) and taking corrective actions as needed.Assist in strengthening ORM framework, participate in Risk and Control self-assessment (RCSA) exercise, identify gaps, discuss and formulate action items with process owners to bridge gaps and track action items for timely closureConduct process walkthroughs/reviews across products/processesManage OR incidents, liaise with business for RCA, resolution and corrective action plan and report OR incident report to senior management.Manage Third party risk managementMonitor Key Risk Indicators (KRI) and highlight gaps to senior management with mitigations in consultation with business ownersConduct training sessions on Operational Risk management to employees
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
This advertiser has chosen not to accept applicants from your region.
7
Business Operations Analyst
Gurugram, Uttar Pradesh
NTT DATA North America
Posted 5 days ago
Job Viewed
Job Description
**The Company**
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
8
Business Operations Analyst
Gurugram, Uttar Pradesh
NTT DATA North America
Posted 5 days ago
Job Viewed
Job Description
The Account Operations Services/team organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The AO Organization **Business Support Teams** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The Account Operations Support Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
Maintaining SLAs and resolving issues within SLA
**Job Responsibilities:** _The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity_
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
Maintaining SLAs and resolving issues within SLA
This advertiser has chosen not to accept applicants from your region.
9