998 Community & Social Care jobs in India

Our client—a global player across diverse sectors—is seting up a major HR shared services Centre and looking at Leader to set up and lead this initiative

KRAs

• Build the HR Shared Services function from the ground up—defining strategy, shaping the operating model, assembling high-calibre teams and embedding robust HR processes and technology across multiple global hubs.
• Champion operational transformation: Streamline and optimize everything from employee onboarding and lifecycle management to payroll, benefits administration, and HRIS/data—leveraging automation and best practices to drive efficiency and impact.
• Design and enforce service delivery standards, SLAs and KPIs that ensure every employee around the globe receives exceptional service and support.
• Be the change catalyst: Lead global change initiatives, win hearts and minds across business units, and partner with stakeholders to drive adoption and cultural alignment.
• Build a truly international team: Attract and develop talent from around the world, foster a culture of excellence, and nurture future HR leaders.
• Stay ahead of the curve: Ensure compliance with legal and policy requirements everywhere we operate, anticipating risks and opportunities with a global mindset.
• Work with the wider HR ecosystem—centres of expertise, business partners, and technology teams—on initiatives that move the needle for both HR and the business.

Ideal Prior Experience & Education

• Seasoned HR shared services executive (20-25 years’ experience) with genuine, hands-on expertise in building and scaling HR Shared Services— to architect and execute.
• transformation on a global stage: deliver results across cultures and continents.
• Tech-savvy and data-driven: Comfortable with modern HRIS, digital tools and analytics—and passionate about leveraging technology for better outcomes.
• A strong communicator and stakeholder influencer: Known for your ability to partner with senior business leaders, lead large projects, and coach high-performing teams.
• Deep understanding of HR processes and service delivery, combined with a sharp focus on continuously improving and automating.
• Hold a relevant degree (Bachelor’s and Masters in HR); global HR certifications are a plus

Organization Description

Conserve India is a pioneering organization dedicated to environmental sustainability and empowerment of marginalised groups. CI works across projects in Sustainable Innovations, Educations, Research and Advocacy and Livelihoods of marginalised sections with their core focus on Circular Economy for Plastics and Textiles. The orgnanization's head office is based out of Delhi but ongoing projects cut across various states in India - Delhi NCR, Goa, Kashmir, Punjab, Gujarat and UP.

Role Description

This is a part-time, work-from-anywhere role for a Social Media Marketing Consultant. The Social Media Marketing Consultant will be responsible for developing and executing social media marketing strategies, managing social media advertising campaigns, and engaging with the online community. Daily tasks include creating and curating content, monitoring social media channels, analyzing metrics, and collaborating with the team to enhance Conserve India's online presence and brand awareness.

Qualifications

• Experience in Social Media Advertising and Social Media Marketing
• Proficient in Content Designing
• Strong Communication and Community Management skills
• Proficiency in Digital Marketing strategies with a focus on Instagram and LinkedIn
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively
• Experience with eco-conscious and socially responsible brands and non-profits is a plus
• Bachelor's degree in Marketing, Communications, or a related field

Key Points

• Candidate can work from home, travel may be required for special shoots or projects
• Part-time role with renumeration of Rs. 20k - Rs30k per month depending on deliverables and targets
• Understanding of the non-profit sector, interest in sustainability is a plus!

Zensar Technologies: HR Shared Services/ HR Operation (Hire to Retire) US Team Lead-

Greetings from Zensar Technologies, Pune.

We are hiring for HR Shared Services/ HR Operation (Hire to Retire) for US Region.

Job Location: Kharadi, Pune

Mode: Work from office (5 Days a week)

Shift: Night shift

The Team Member – Shared Services will be responsible for delivering high-quality support services across North America, including the United States, Canada, Mexico, and Colombia . And in UK, Europe, Serbia, Singapore, and Australia.

This role involves executing day-to-day shared services activities, ensuring compliance with regional regulations, and maintaining strong relationships with internal stakeholders. The incumbent will contribute to process improvements, service excellence, and operational efficiency across HR, finance, procurement, and other back-office functions.

Key Responsibilities:

Service Delivery

• Execute shared services tasks accurately and within defined timelines.
• Support HR, finance, procurement, and other back-office functions as per business requirements.

Compliance & Quality Assurance

• Ensure all activities comply with relevant regional laws, internal policies, and audit standards.
• Maintain documentation and records in accordance with compliance and data privacy guidelines.

Stakeholder Management

• Collaborate with internal stakeholders across North America/ UK, Europe, Serbia, Singapore, and Australia, to understand service needs and resolve queries.
• Provide timely updates and maintain a customer-focused approach in all interactions.

Process Support & Improvement

• Identify opportunities for process enhancements and contribute to automation initiatives.
• Participate in continuous improvement projects and share feedback for service optimization.

Reporting & Documentation

• Maintain accurate records of transactions and service requests.
• Assist in preparing reports and dashboards for performance tracking and compliance audits.

Team Collaboration

• Work closely with team members and leadership to ensure smooth operations.
• Participate in team meetings, training sessions, and knowledge-sharing initiatives.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, HR, Finance, or a related field.
• 4+ years of experience in shared services or a similar operational role.
• Basic understanding of compliance requirements in North American / UK, EU, and APAC regions markets.
• Strong communication and interpersonal skills for effective stakeholder engagement.
• Attention to detail, problem-solving ability, and a proactive mindset.
• Familiarity with shared services tools and systems is a plus.

Job Description Summary

The HR Shared Services Manager leads a geographically distributed team across multiple regions, overseeing the delivery of consistent, high-quality HR services. This role is responsible for managing daily operations and driving process improvements. It also ensures alignment with global and regional HR standards. The Manager collaborates closely with internal stakeholders, external vendors, and the Operational Excellence team to identify and implement service enhancements, automation opportunities, and technical improvements.

• Manage a regional or multi-country HR Shared Services team, including Tier 1 and Tier 2 staff
• Oversee daily operations and ensure consistent service delivery across locations
• Monitor KPIs, dashboards, and SLAs to assess performance and identify improvement opportunities
• Collaborate with the Operational Excellence team on improvement projects and HR service-related technical enhancements
• Support initiatives to enhance automation, workflow efficiency, and process standardization
• Partner with CoEs, HRBPs, and external vendors to resolve escalated issues and ensure service continuity
• Support the implementation and maintenance of HR systems and tools, including Workday and ServiceNow
• Ensure compliance with local labor laws, data privacy regulations, and corporate policies across regions
• Foster intercultural communication and collaboration within the team and with stakeholders
• Provide coaching and development support to Team Leads and Specialists
• Contribute to documentation, training, and knowledge base improvements
• Participate in audits, system testing, and annual HR events
• Report operational insights and trends to the Executive Director

• Conduct remote intake assessments, diagnostic evaluations, and psychosocial histories.
• Provide individual, family, and group therapy via secure video conferencing platforms.
• Develop and implement individualized treatment plans tailored to client needs and goals.
• Offer crisis intervention and support to clients experiencing acute mental health distress.
• Provide case management services, including connecting clients with community resources and support networks.
• Educate clients and their families about mental health conditions, treatment options, and coping strategies.
• Maintain accurate and confidential client records in compliance with ethical and legal standards.
• Collaborate with other healthcare professionals and agencies to ensure integrated care.
• Stay current with best practices in clinical social work and mental health treatment.
• Participate in regular supervision and peer consultation sessions.
• Advocate for clients' needs and rights within the healthcare system and community.
• Contribute to the development and improvement of program services.

• Master's degree in Social Work (MSW) from an accredited institution.
• Current and valid state licensure as a Licensed Clinical Social Worker (LCSW) or equivalent.
• Minimum of 3 years of post-MSW clinical experience in mental health settings.
• Proficiency in using telehealth platforms and electronic health record (EHR) systems.
• Strong knowledge of diagnostic criteria (DSM-5) and therapeutic modalities (CBT, DBT, trauma-informed care).
• Excellent interpersonal, communication, and active listening skills.
• Ability to manage time effectively and work independently in a remote setting.
• Demonstrated commitment to ethical practice and client confidentiality.
• Experience working with diverse populations is essential.

• Develop and manage comprehensive social work programs focused on community needs assessment and intervention.
• Provide direct services to clients, including counseling, case management, and crisis intervention.
• Conduct needs assessments and develop individualized service plans for clients facing social, economic, or health challenges.
• Facilitate referrals to appropriate community resources, including housing, healthcare, employment services, and legal aid.
• Advocate for clients' rights and needs with various stakeholders, including government agencies and service providers.
• Organize and lead community workshops, awareness campaigns, and support groups.
• Build and maintain strong collaborative relationships with local community organizations, NGOs, and government bodies.
• Supervise and mentor junior social workers and interns, providing guidance and support.
• Maintain accurate and confidential client records, documenting all interventions and outcomes.
• Contribute to program development, evaluation, and reporting to ensure effectiveness and impact.

• Master's degree in Social Work (MSW) or a related field from an accredited institution.
• Minimum of 6 years of professional social work experience, with significant experience in community-based programs and case management.
• Demonstrated experience in advocating for marginalized populations and navigating social service systems.
• Strong understanding of human behavior, social welfare policies, and community development principles.
• Excellent assessment, crisis intervention, and counseling skills.
• Exceptional interpersonal, communication, and networking abilities.
• Proven ability to work effectively with diverse populations and build trust.
• Proficiency in case management software and standard office applications.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to ethical practice and professional development.

• Conduct comprehensive assessments of client needs, including psychosocial, economic, and health-related factors.
• Develop, implement, and monitor individualized service plans in collaboration with clients and their families.
• Provide direct social work services, counseling, and support to clients facing various challenges.
• Coordinate with external agencies, healthcare providers, educational institutions, and government bodies to secure necessary resources and referrals for clients.
• Advocate for clients' rights and ensure they receive appropriate services and benefits.
• Manage program activities, ensuring efficient service delivery and adherence to organizational goals and ethical standards.
• Maintain accurate and confidential client records, documenting progress, interventions, and outcomes.
• Organize and facilitate support groups and educational workshops for clients and the community.
• Develop and deliver training for volunteers and community outreach staff.
• Stay informed about relevant social services policies, legislation, and community resources.
• Collect data and contribute to program evaluation and reporting to demonstrate impact.
• Identify emerging needs within the community and propose new program initiatives.
• Supervise and mentor junior social workers and program assistants.
• Build and maintain positive working relationships with stakeholders and community partners.
• Respond to crisis situations with appropriate interventions and support.

• Master's degree in Social Work (MSW) or a related field.
• Minimum of 5 years of experience in direct social work practice, with a focus on case management and program coordination.
• Licensed or registered Social Worker (e.g., LSW, LCSW) in the relevant jurisdiction is preferred.
• Strong understanding of social work theories, ethical principles, and best practices.
• Proven experience in conducting client assessments, developing service plans, and case management.
• Excellent counseling, communication, and interpersonal skills.
• Proficiency in utilizing technology for remote service delivery, documentation, and communication.
• Ability to work independently, manage time effectively, and handle sensitive information with discretion.
• Knowledge of community resources and referral networks.
• Experience in program development and evaluation is a plus.
• Demonstrated ability to advocate for clients and navigate complex systems.
• Passionate about social justice and committed to serving diverse populations.

• Conduct comprehensive psychosocial assessments of elderly clients.
• Develop and implement individualized care plans and service strategies.
• Provide counseling and emotional support to clients and their families.
• Coordinate services with healthcare providers, social agencies, and community resources.
• Advocate for clients' rights and access to appropriate care.
• Manage crisis interventions and address emergency situations.
• Facilitate support groups for seniors and caregivers.
• Maintain accurate and confidential client records.

• Master's degree in Social Work (MSW) or a related field.
• Minimum of 5 years of experience in social work, with a specialization in geriatric care.
• Strong knowledge of aging processes, common health issues, and social challenges faced by seniors.
• Proficiency in case management and resource coordination.
• Excellent counseling, communication, and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Experience in advocacy and navigating social service systems.
• Commitment to ethical practice and client confidentiality.