43,411 Creative & Digital jobs in India

Entity:

Customers & Products

Job Family Group:

Sales Group

Job Description:

About Castrol India!

Castrol India, a key player in the global lubricant industry, operates under the bp Group, a major global energy company. Publicly listed in India, Castrol excels in automotive, industrial, and marine lubricants, with a century of market leadership. Our robust presence includes three blending plants, 330 distributors, and 100,000+ retail outlets.

We cultivate limitless success, offering employees a dynamic learning environment and opportunities. Here, you can develop your expertise or pursue a general management track. Be part of our legacy of cultivating top talent for leadership roles with the bp group, both in India and worldwide.

We are currently looking for Branded Workshop & Project Manager In Bangalore

More details below:

Visit for more.

About the role!

In order to fulfill Castrol’s vision of pivoting into a Service & Maintenance brand, a network of premium car workshops is being set up under brand name Castrol Auto Service. The intent is to expand the network at rapid pace over next few years.

This person will play a critical role in the achievement of this goal.
Will be responsible for setting up network of CAS workshops in their territory through acquisitions and for handling and feeding this channel to growth and deployment of the channel offer. Incumbent will also be responsible for timely and effective method of offer elements leading to superior customer experience. 
 

What you will deliver:

Developing Service Capability & Approach and Embedding Customer Experience

- Bringing outside in perspective to influence shape that create a standardised and differentiated consumer experience in the workshop network
- Deployment that influence consumer experience (e.g. SOP, audit & certification)
- Helping develop service approach in team and customers 
- Lead implementation of special projects that drive consumer footfalls into workshop network or bring value for consumer and customer e.g. strategic tie-ups with B2B marketplaces, spare part manufacturers, insurance companies, OEMs etc.
- Help marketing improve offer elements basis insights and feedback from customers.
- Activities in line with encouraged SLAs, raise challenges/ risk to effective delivery timely so as to drive interventions.

Customer acquisitions

- Develop detailed plan for acquiring / developing customer base of Branded Workshops in assigned territories. Create a pipeline of workshop leads for the channel that acts as a feeder pool for in-year as well as future acquisitions.
- Prospecting of leads and profiling them basis approved criteria using approved tools & techniques to resolve fitment against requirements.
- Concept selling of Castrol’s Branded Workshop offer to prospects and helping them understand the program and channel offer in detail, including commercials. Explain contract TnCs, field queries, establish relationship ultimately leading to successful conversions. 
-Use in-house tools such as SFO to plan and supervise acquisition pipeline and WBC to build and deploy customer offers that are profitable for the business as well as meet customer’s business requirements.
- Post acquisition, ensure onboarding of customers by team to Castrol ways of working, brand heritage, product range and benefits etc. thereby inducting workshop into the program using tools and techniques provided. 
- Define a local area business plan including target workshops, coverage, sales target, activities etc.
- Participate in the development of local business strategy, assisting the team to improve their effective time in attracting and retaining business.
- Conduct sales volume and margin analysis, resolving customer operational issues and supervising pricing performance integrity to enhance customer perception of value.
- Align with BP's Code of Conduct and models BP's Values & Behaviors. 

Offer Deployment & Workshop Management

- Complete quality deployment of channel offer including SOP training, Audits, Branding, Activations etc.

- Lead by example and demonstrate execution of key activities such as audits and SOP training.
- Understand and establish relationship with customer to gain dedication for the activities proposed.
- Implement activities aligned to customer needs and company strategy to maintain the good relationship with existing customers.
- Defend and grow existing customer share of wallet through needs based and effective use of our offer under mentorship.
- Hold regular meetings to agree and supervise critical metrics with customers.
- Customer and market insights: handle an updated database and maintain close relationship locally.
- Understand competitor’s approach and provide feedback to company.
- Represent “voice of customer” in the company to improve our approach and strategy

Overall Business Delivery Responsibility

- Achieve month-wise Secondary sales objectives for entire product range including focus products and synthetics across customers
- Develop positive relationships with key customers and ensure quality service through distributors/ SEs. 
- Develop appropriate plans in consultation with on ground sales team to ensure customer retention and to counter competitor activities to minimize their impact on Castrol’s business

Planning 

- Help collate information (customers, influencers, competition analysis & SWOT analysis) and use it to develop appropriate territory strategy 
- Market coverage: Study, approve Business Development Managers’ PJPs and ensure implementation of detailed and efficient coverage of outlets as per defined

What you will need to be successful:

- Degree or equivalent experience in Engineering / Technology (like Mechanical, Chemical etc.), with major of sales & marketing related is helpful and with 8+ years sales & marketing experience in B2B space.
- Preference to experience in service business of key OEMs and sales/ business development with multi brand automotive aftermarket players.
- Sound commercial knowledge on contracts and experience in long term contract negotiation and value creation.
- Excellent selling skills especially the value selling skills, fair knowledge on auto technology, automotive aftermarket 
- Experience in developing and strengthening relationships to drive business success. 
- Negotiation skills, influencing abilities and excellent communication capability. 
- Maturity with significant business and social insight – understand the business context as well as the industry trend 
-Driving growth in a very competitive market environment.
- Positive attitude, proactive approach, eager to learn and a belief in working and winning with teams.
- Customer centric approach and ability to handle uncertainty and ambiguity
- Willing to travel extensively

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity:

Customers & Products

Job Family Group:

Procurement & Supply Chain Management Group

Job Description:

Job Purpose !

·         Own the development and execution of the Global Packaging strategy. 

·         Develop, manage and lead SRM for Global Packaging suppliers:  

·         Drive value delivery for the SPU or equivalent experience from the global suppliers  

·         Support business contingency process by building appropriate risk mitigations   

·         Participate in all business-critical final negotiations of Packaging suppliers

·         Handle relationships with strategy teams and key business functions e.g. Sales for customer tenders, PUs and wider GSC  

·         Lead and coordinate strategy  

·         Ensure segment sourcing teams promote and encourage outward focus on supply base and both proactively investigate, and track supply market innovations and change instigated by suppliers  

·         Define and supervise performance measures for the market sector.

·         To be accountable for implementation of global / regional packaging sourcing strategy within the appropriate packaging supply market segment 

·         Maintain deep relationships with business customers ensuring sourcing strategy supports local business strategy and vice versa 

Key Accountabilities:

• Develop regional category sourcing strategies and plans aligned to the needs of the business, finding opportunities to build business value / competitive advantage and mitigate risk in a compliant manner.
• Build and maintain good regional market / supplier knowledge.
• Support / own the strategic sourcing process to realise defined category management strategies, in collaboration customers including:
• Ensure all category sourcing arrangements are fully compliant to all corporate social, environmental, financial, risk, E&C and HSSE policies and standards and that all sourcing is performed in line with defined Delegations of Authority. As part of this, maintaining an effective audit trail during the entire sourcing process. Support contracts compliance agenda.
• Develop jointly agreed performance measurement criteria / frameworks with suppliers to continuously supervise and improve supplier performance, ensuring these are embedded with contracts. Perform / co-ordinate / support supplier performance management activities, including the collation of performance data, support for supplier performance reviews and driving continuous improvements / performance improvements as the need arises with other business customers.
• Support strategic efforts including supply base segmentation, supporting reviews, and driving supply side innovation
• Engage and work collaboratively on a regional basis to enable the effective development and/ or delivery of plus post contract supplier management activities, as vital.
• Ensure provision of timely supply market knowledge to business customers, relaying current and future impactful events and their potential consequences.
• Take care of sourcing matters promptly and effectively.
• Operate at all times in a manner that maintains client happiness with the function.

Summary Decision Rights

• DOA for Globally
• Allocation of volume across supply base
• LBM financial forecast
• Prioritisation of cost/cash improvement projects and supplier CI activity

Education

University degree and equivalent work experience, in an appropriate technical and commercial field

Experience

Direct raw material category experience in global businesses. Sourcing methodologies and tools.

Skills & Proficiencies

Global sourcing category strategy dealing with global and regional supply basis, track record of multi-year business value delivery aligned to business and sourcing strategies. E-optimisation, AT Kearney Chessboard and experience of working within a global procurement matrix organisation desirable.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Agreements and negotiations, Analytical Thinking, Building sustainability, Category spend profiling, Category Strategy, Commercial Acumen, Communication, Cost modelling, Decision Making, Digital fluency, Market Analysis, Negotiation planning and preparation, Sourcing strategy, Stakeholder Management, Supplier Selection, Sustainability awareness and action, Value creation and management

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Our clients develop major aviation, highway, rail, energy and water infrastructure Projects. As a PMO Project Manager, you will be responsible for delivering consistent project governance, supporting commercial and planning aspects of project delivery, and ensuring alignment with strategic objectives. You will work closely with technical delivery teams, clients, and internal stakeholders to ensure successful project outcomes?
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately **4,000 talented people** across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than **73,000 globally** , in 550 **offices across 40 countries** , we engineer projects that will help societies grow for lifetimes to come.
At "WSP" we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Uni?ed under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: **Our People, Our Clients, Our Operational Excellence and Our Expertise.**
** are**
+ Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
+ A collaborative team that thrives on challenges and unconventional thinking.
+ A network of experts channeling our curiosity into creating solutions for complex issues.
**_Inspired by diversity, driven by inclusion, we work with passion and purpose._**
**Working with Us**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**Our Hybrid Working Module**
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
+ Maximize collaboration.
+ Maintain product quality and cultural integrity.
+ Balance community, collaboration, opportunity, productivity, and efficiency.
**Health, Safety and Wellbeing**
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our "Making Health and Safety Personal" initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
**Inclusivity and Diversity**
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
**With us, you can.**
**Apply today.**
**NOTICE TO THIRD PARTY AGENCIES:**
_WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service._
Lead and support project planning, controls, and reporting in line with BMS and PMO frameworks?
Ensure project compliance with governance standards and contractual obligations.
Maintain project reporting calendars and coordinate periodic reviews.
Develop and maintain project finance dashboards and EAC forecasts?
Track team utilisation and support resource planning across multiple projects?
Manage onboarding/offboarding processes and maintain compliance matrices?
Act as a focal point for client communications and issue resolution?
Support project managers and technical leads in delivering design deliverables?
Participate in PMO Steering Group initiatives and strategy refinement?
Maintain risk registers and implement mitigation strategies?
Oversee change control processes and associated financials?
Promote continuous improvement in project delivery and PMO operations?
Review and advise on the contract scope and discuss with project delivery team.
Manage project controls through WSP and client systems.
Support the management of reporting and cost controls in collaboration with the Project Director and Technical Manager on the project
Collaborate with clients, architects, and subconsultants to ensure value engineering and risk mitigation strategies are implemented?
Developing KPIs with assistance from the Technical Manager and Principal PM
You will ensure that quality procedures are being adhered to through discussion Technical Leads
Discuss where efficiencies could be made to give the client 'added value'
An appropriate degree qualification in a relevant discipline
Member of a Professional Institution (or) Relevant Project Management qualification (APM, PRINCE 2, MRICS, PMP)

Our clients develop major aviation, highway, rail, energy and water infrastructure Projects. As a PMO Project Manager, you will be responsible for delivering consistent project governance, supporting commercial and planning aspects of project delivery, and ensuring alignment with strategic objectives. You will work closely with technical delivery teams, clients, and internal stakeholders to ensure successful project outcomes?
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately **4,000 talented people** across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than **73,000 globally** , in 550 **offices across 40 countries** , we engineer projects that will help societies grow for lifetimes to come.
At "WSP" we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Uni?ed under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: **Our People, Our Clients, Our Operational Excellence and Our Expertise.**
** are**
+ Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
+ A collaborative team that thrives on challenges and unconventional thinking.
+ A network of experts channeling our curiosity into creating solutions for complex issues.
**_Inspired by diversity, driven by inclusion, we work with passion and purpose._**
**Working with Us**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**Our Hybrid Working Module**
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
+ Maximize collaboration.
+ Maintain product quality and cultural integrity.
+ Balance community, collaboration, opportunity, productivity, and efficiency.
**Health, Safety and Wellbeing**
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our "Making Health and Safety Personal" initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
**Inclusivity and Diversity**
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
**With us, you can.**
**Apply today.**
**NOTICE TO THIRD PARTY AGENCIES:**
_WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service._
Lead and support project planning, controls, and reporting in line with BMS and PMO frameworks?
Ensure project compliance with governance standards and contractual obligations.
Maintain project reporting calendars and coordinate periodic reviews.
Develop and maintain project finance dashboards and EAC forecasts?
Track team utilisation and support resource planning across multiple projects?
Manage onboarding/offboarding processes and maintain compliance matrices?
Act as a focal point for client communications and issue resolution?
Support project managers and technical leads in delivering design deliverables?
Participate in PMO Steering Group initiatives and strategy refinement?
Maintain risk registers and implement mitigation strategies?
Oversee change control processes and associated financials?
Promote continuous improvement in project delivery and PMO operations?
Review and advise on the contract scope and discuss with project delivery team.
Manage project controls through WSP and client systems.
Support the management of reporting and cost controls in collaboration with the Project Director and Technical Manager on the project
Collaborate with clients, architects, and subconsultants to ensure value engineering and risk mitigation strategies are implemented?
Developing KPIs with assistance from the Technical Manager and Principal PM
You will ensure that quality procedures are being adhered to through discussion Technical Leads
Discuss where efficiencies could be made to give the client 'added value'
An appropriate degree qualification in a relevant discipline
Member of a Professional Institution (or) Relevant Project Management qualification (APM, PRINCE 2, MRICS, PMP)

Job Title - Global Travel Program Associate Manager, Hotels, Cards & M&E
Location - Bangalore
ABOUT UNILEVER:
Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life - giving us a unique opportunity to build a brighter future.
Every individual here can bring their purpose to life through their work. Join us and you'll be surrounded by inspiring leaders and supportive peers. Among them, you'll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we'll work to help you become a better you.
ABOUT UNIOPS:
Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.
Role Description
Context
Unilever Operations (UniOps) is part of Unilever's 'run' and 'power' organisation, responsible for serving our markets and divisions with future-fit business operations to power purpose-led growth. UniOps' aim is to globally connect our business operations to enable the delivery of scaled benefit from process excellence, digital enablement, strategic sourcing partnerships and future-fit capabilities. UniOps will achieve this through its three-pillar model of Platforms, Experiences and Market Operations. Market Operations is UniOps in-market organisation which will manage day-to-day operations, enable the deployment of Experience solutions, and ensure market centricity from design to deployment.
A key component of our Workplace Experience and Operation Organisation is to deliver the best-in-class experiences to our employees. For our organisation, People Experience is the sum of everything we touch, every day. From pre-hire to retire, we want to create a positive, holistic People Experience for all Unilever people. We can maximise all the interactions an individual has with Unilever over the long-term to create a deep sense of belonging and co-create high performance and stronger business growth.
Role Purpose
Unilever's Global Business travel program covers over 80+ Markets globally under Unilever GBS coverage. It is a one Unified travel program that covers the scope of TMC, Online Booking Tool, Payment Cards, Meeting & Events, Ground Transportation, Digital Travel Technology, Duty of Care etc. The key role purpose is to run & deliver an efficient Hotel/Air/Payment card/Meeting and Events program.
The role requires an initiative-taker that can drive and collaborate effectively with wider travel team to drive Unilever Business travel program objective. Drive and accommodate the travel strategies to create an inclusive experience with focus on ability to drive performance and deliver day to day operations & transformation, while balancing sensitivities and local nuances.
Success of this role will also be dependent on building understanding of local agendas and approaches to drive delivery of global programme and strategy which aligned with the Unilever vision, values, and goals.
This role works closely with global and in market teams, procurement, suppliers, group security & MOH technology, HR, and business stakeholders to identify, shape & run day 2-day travel operations along with continuous improvement by implementing best in class strategies. The responsibilities cover strategy, operating framework and give recommendations for improvements; balancing costs and overall employee experience is key.
The role reports into "Regional Travel Manager EMEA and ASPAC" and work in collaboration with Global Travel Manager who is responsible for Global Business Travel Program of Unilever.
Responsibilities
+ This role will provide operational leadership in improving and stabilizing the travel program.
+ Build and maintain effective relationships with colleagues, business partners, other Subject Matter Experts (SME's), Vendor, Finance, Group Security, IT, Procurement, HR etc. to create coherent business cases and delivery of savings objectives in workplace.
+ Develop tailored and relevant presentation content and supporting information to engage a wide range of stakeholders. Leverage information to enrol support, approval, and effective project progression.
+ Responsible for designing and leading the strategies related to Hotel & Meetings RFPs.
+ Execute and monitor the Hotel & Meetings program to leverage maximum outcomes and unlock values for the organization.
+ End to End ownership of Payment card program, which includes design, execute and manage day 2-day operations of the global BTA/M&E card program for ease of payments and unlock rebates.
+ Collaborate with wider teams to simplify & standardize the supplementary programs & continuous process improvement.
+ Plan, manage and maintain effective stakeholder management/governance with the wider travel team and local workplace services.
+ Conduct regular assessment to evaluate the current state of program with supplier, Unilever stakeholders.
+ Increase awareness and reinforce compliance to the Travel & Entertainment / Meeting & Events Policy to achieve cost savings and an efficient travel program.
+ Ensures the implementation of global and local initiatives is undertake consistently and effectively in all sites and countries.
+ Ensures an effective change management and communications plan are in place to ensure the delivery of local and global changes.
+ Manage strategic transformation projects and on-going initiatives to ensure successful delivery and value creation in alignment with business objectives.
+ Actively partner with the Finance team to build an effective and efficient local payment process in-line with county regulations for smooth payment of TMC invoices and Lodge cards.
+ Champion a culture of high engagement, learning, trust, and well-being, globally networked to nurture team members and business outcomes. Serve as leader and liaison among the community to build connections and solve problems.
+ Stay up to date with industry best practices, research, and trend related to global business travel program.
+ Deliver best in class user experience through future fit technologies and process simplification.
+ Identify priorities across the region and drives focus and action around those activities.
+ Identify and coordinate implementation of automation and operational excellence opportunities.
+ Expand the scope of operations by expanding travel programs to new countries.
+ Facilitate policy configuration and constantly look for technology improvements in travel programs.
+ Coordinate with data and analytics team to design dashboards to create visibility and help drive travel-related decisions.
+ Develop operational reporting metrics to consistently measure and report effectiveness of the services with focus on employee's experience, quality, responsiveness, and other KPIs.
+ Preparing and presenting Global travel reports for senior management
+ Lead relationship management with partners, such as travel agencies, airlines, hotel chains, and car rental agencies.
+ Negotiates contracts and agreements and ensures compliance with internal or external purchasing requirements.
+ Develop and deliver training to employees covering appropriate corporate card use, required expense documentation, or travel management.
+ Maintaining positive relationships with vendors of direct travel, such as hotels, Events and Card providers.
+ Conduct an annual review of T&E policies & Meeting Events policy and amend them where applicable and necessary.
+ Develop the vision for strategic policies and programs for corporate global travel.
+ Identify and raise risks that may impact business outcomes.
+ Strong Program leadership, vision-setting, communication, influencing, collaboration skills
+ High degree of business expertise and proven team-building and cross-functional leadership Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
+ Assisting with any travel-related issues that may arise.
+ Ensure compliance with all aspects of travel procedures and policies.
+ Drive continuous improvement of travel program.
Required Skills and Experience
+ Future-Fit Priority People Experience Skills: Project Management, Stakeholder Management, Lean Operations, Emotional Intelligence, Change Management, Resilience, Design for Experience, Data Driven Decision Making
+ Standards of Leadership: Purpose & Service, Business Acumen, Financial Acumen, Passion for High-Performance, Consumer Love, Agility
+ Proven experience as a corporate travel manager
+ Experience with management of card programs.
+ Demonstrated experience in T&E reporting and processing.
+ Ability to thrive while working on multiple complex projects with critical path deadlines in a challenging environment.
+ Ability to take responsibility for and adhere to fundamental defined activities within the Travel policy and processes.
+ Excellent communication (oral and written)
+ Excellent negotiation skills
+ An analytical mind with strong business acumen
+ Customer oriented approach
+ Training in travel and tourism is a plus.
+ Willingness to provide and receive mentorship.
+ Oversees complex issues and problems and refers only the most complex issues to higher-level staff.
+ Performs work under minimal supervision.
+ Vision on 'best employee travel Experience' and ability to translate into transformation projects.
+ Relevant Operational Travel industry knowledge
+ Strong customer service & stakeholder management skills
+ Have strong collaborative skills and ability to partner with key internal and external stakeholders to achieve business objectives and compliance with local and global policies.
+ Ability to anticipate needs and solve problems proactively.
+ Experience in leading and implementing projects and process improvements.
+ Broad understanding of HR, Finance, supplier onboarding systems, processes, and third-party providers.
+ Proven experience in implementing new and/or changes to processes, tools, and ways of working.
+ Understanding of automation and system integrations
+ Experience of TMC Operations, Online Booking Tools, Internal collaboration channels (Microsoft Team, Viva Insights, Sharepoint)
At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we'll work to help you become a better you!
Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent-please verify before proceeding."
Job Category: Workplace Services
Job Type: Full time
Industry:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Take chat messages per day from customers who have questions about their health benefit
+ Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associate must avoid poor grammar, misstatements, or lengthy explanation. Online writing necessitates that associate have an aptitude for knowing when to apply the "dos and don'ts" of online communication
+ Provide product information, use service engagement skills, and efficiently use service resources
+ Technology comfort and know-how: Associate must be adept at using the Associate Workspace, other technology, and automation tools
+ App, Website, and SMS savvy: Consumers who accept an engagement will have high expectations of the associate's knowledge.
+ Associate will need to maintain a high level of familiarity with the digital property the consumer is using Read between the lines." Visitors don't necessarily have good writing skills and advocates may have to interpret what the visitor is really asking by responding with a clarifying question or statement
+ Adapt to continual change as the department fine-tunes the messaging program
+ Advocates empathize with customers concerns and demonstrate understanding, striving to create positive interactions and build rapport. Maintain a healthy brand to consumer relationship that benefits member
+ Adhering to company policies and procedures, ensuring compliance with guidelines related to customer interactions, data privacy, and security. Comply with the terms and conditions of employment contract, company policies and procedures
+ Advocates collaborate with colleagues, sharing insights, best practices, and resources to collectively improve customer support effectiveness and efficiency
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Comprehensive knowledge about the company's products or services, enabling them to provide accurate information and guidance to customers
+ Proven ability to maintain a healthy brand-to-consumer relationship that benefits the consumer. Communicate with consumers primarily through messaging
+ Proven ability to advocate troubleshoot customer problems and find solutions, utilizing resources and escalating issues when necessary to ensure timely resolution. Provide product information, use service engagement skills, and efficiently use service resources
+ Proven ability to communicate effectively with customers, ensuring clarity and understanding while maintaining a professional and friendly tone. Type at a reasonable pace,30-45 words in a minute (WPM)
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
#NTCSR

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Positions in this function are involved in the definition, management, and implementation of technology-focused projects/programs. They are business specialists and technology generalists who manage, direct, and interface with business clients. Responsibilities include creating charters, defining work strategies, aligning resources with desired client outcomes, overseeing planning and execution, ensuring technology solutions support business strategies, directing the integration of technical aspects of related projects/programs, conducting analyses, needs assessments, cost/benefit assessments, and monitoring financials to ensure budget compliance.
The candidate must be able to work independently, familiar with multiple platforms, and interpret policies, procedures and applies experience.
**Primary Responsibilities:**
+ Drive delivery process to ensure methodologies come together and the team meets agreed-upon scope within committed timeframes and budget
+ Partner with engineering teams to identify gaps and drive accountability
+ Prepare and communicate delivery status to stakeholders, including progress, obstacles, and risks
+ Select appropriate tools and methodologies for governance, status reporting, and risk management
+ Provide guidance and leadership to teams, think independently, identify risks, and create plans to mitigate them
+ Maintain fiduciary responsibility by providing quality estimates, tracking actuals to budget, managing variances, and developing forecasts
+ Solution Delivery Management
+ Tailor approach across generally accepted project management methodologies (agile, scrum, waterfall, hybrid)
+ Produce project strategy, develop extensive and/or multiple program plans that include milestones, tasks, and resource assignments that can cross domains
+ Define and create business, technical, and financial performance metrics
+ Mentor and coach talent, achieve performance through people by influencing thinking to drive behavior and get results
+ Collaborate with others and work across departmental boundaries to ensure high-quality results
+ Monitor and measure progress on getting to high-quality results
+ Organizational Acumen
+ Executes understanding of formal and informal work roles, goals and relationships amongst executives and senior Leaders
+ Uses an understanding of the complex relationships among organization's formal and informal processes to resolve issues
+ Influences and negotiates across broad organization matrix to achieve results
+ Effectively leverages relationships across the organization to remove obstacles, facilitate quick decisions and resolve conflicts
+ Demonstrates enterprise insight understanding how the entire global organization works
+ Brings in industry standards in alignment with organization practices
+ Issue and Risk Management
+ Identifies potential risks beyond own span of control and persuades others to act
+ Drives the risk management strategy by gaining buy-in and taking ownership of plan
+ Applies prior experience to anticipate challenges and risks and leverages organizational resources to prevent
+ Incorporates measurement and monitoring of risk into enterprise strategy
+ Takes accountability and drives actions that resolve problem
+ Financial Acumen
+ Holds self-accountable for financial performance of project/program
+ Prepares and shares messages to appropriate parties determining who should be involved, setting directing and recommending when to reverse course
+ Problem Solving and Critical Thinking
+ Draws correlations from non-standard data sets and uses broader inferences to drive business value
+ Anticipates potential problems and implements appropriate decision strategy
+ Explores possibilities to discover unknowns (looks for what you can't see)
+ Identifies checks and balances to confirm effectiveness of solution
+ Quality Management
+ Leads quality improvement processes
+ Initiates and implements strategies to embed quality practices in culture
+ Customer-centric
+ Create a customer focused culture on the project delivery team
+ Go beyond delivery operational day to day activities and focus on business strategy, vision, and goals
+ Develop collaborative relationships with customers and stakeholders
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Proven experience in project/program management in technology roles.
+ Solid understanding of project management methodologies and tools.
+ Ability to identify and engage appropriate resources and facilitate cross-functional meetings to achieve program/project objectives.
+ Advanced knowledge and proficiency of Microsoft Suite of Productivity tools (PowerPoint, Excel, Word, etc.)
+ Proven excellent communication and leadership skills.
+ Ability to manage multiple projects/programs simultaneously.
+ Solid analytical and problem-solving skills.
+ Financial acumen and ability to manage budgets.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Job Title: Global Assistant CMI Manager - Lifebuoy
Work Location: Mumbai HO
Function/BU: Personal Care, CMI
Key Responsibilities:
+ Build a strategic, sustainable business advantage for the Lifebuoy business in the short and long term by combining deep consumer-centricity with a nuanced understanding of business performance and strategy.
+ Build effective and collaborative relationships with marketing business partners and across functions of finance, R&D, and CTI to understand key business objectives and thereby identify and communicate the role and value that market data and consumer research play in the decision-making process. Distill business objectives into clear research briefs, and communicate actionable insights based on data-based findings and logic to enable informed decisions.
+ Develop understanding of the marketing mix creation process and ensure clarity of key risky assumptions and hypotheses to be tested in research at respective stages.
+ Learn and employ a range of qualitative and quantitative research methodologies and primary and secondary data, choosing the methodology/source which are best suited for the business and research objectives at hand.
+ Ensure rigour in research design, data collection, analysis, and recommendations, collaborating with research agency partners where applicable.
Key Accountabilities:
+ Oversee and implement high-quality research and analysis with the support of the line manager:I. Communicate with business partners to identify primary and secondary business objectives in the context of business strategy, summarized in research briefsii. Determine optimal research design and methodology in consideration of research objectives, and any budget and timeline considerations, in collaboration with research partner agenciesiii. Conduct and coordinate research with research partner agencies in being involved in research inputs and key deliverablesiv. Analyse, interpret data and ensure clarity of research findings; discuss with research agency partners where applicable. Share actionable findings and recommendations with business partners and stakeholders
+ Monitor and summarize market performance of Lifebuoy and competition across multiple markets and formats with key performance indicators (sales, penetration, equity, etc.), with clear interpretation of the brand performance vs competition and category, and a deep dive into areas of decline for improvement and opportunities for growth.
+ Analyse and synthesize data and information from different sources, whilst identifying where different sources complement others, or where data/information gaps are present.
+ Leverage dashboards and data portals to enable efficient data consolidation across data cuts.
+ Play a supportive role in key business processes with optimal ways of working with business partners as a CMI business partner - e.g., Innoflex, Business Case Development.
Skills, Experience & Qualifications:
+ Demonstrated experience using quantitative/qualitative and analytical skills to generate insights that inform business strategy.
+ Market research experience on either a client or research agency.
+ Experience in one or more of the following areas:i. Experience in delivering customized research projects - qualitative and/or quantitativeii. Experience in analysis of syndicated data sources, e.g., consumer panel and retail audit
+ Intellectual curiosity and analytical ability to explore, weigh, and consolidate various perspectives in consumer lives and business strategy, to arrive at a reasoned and objective conclusion and recommendation.
+ High personal responsibility and accountability.
+ Good team player with great communication skills.
+ Rigour in the quality of work with great attention to detail.
+ Flexibility to adapt to the fast-paced and changing context.
+ Willingness and openness to learn from others and the past, and in envisioning possibilities for the future.
Job Category: Marketing
Job Type: Full time
Industry:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
We are seeking a talented and experienced Capability Manager to lead the development of a new HBA (Health Benefits Administration) platform. The ideal candidate will possess both technical and functional skills, and will be responsible for writing detailed requirements, analyzing existing systems, and collaborating with various cross-functional teams. This role demands a proactive individual with an agile mindset, capable of driving incremental delivery and ensuring the successful phased rollout of the new platform.
**Primary Responsibilities:**
+ Write comprehensive requirements for the new HBA platform by analyzing current systems and performing reverse engineering when necessary
+ Execute complex database queries to extract data and insights that will inform platform development
+ Work closely with engineering, architecture, operations, implementation, legal/compliance, digital teams, and vendors to ensure cohesive development and deployment of the platform
+ Utilize an agile framework to manage the execution, focusing on incremental improvements and timely delivery of each phase
+ Facilitate and lead meetings and discussions with stakeholders to gather inputs, provide updates, and align on project goals and timelines
+ Address and resolve any technical or functional challenges that arise during the development process
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
+ 5+ years of experience in a techno-functional role, with a solid background in software development / system analysis
+ Demonstrated experience in reverse engineering and analyzing existing code to derive new system requirements
+ Proficiency in SQL queries
+ Proven solid project management skills, with a proven track record of leading projects using Agile methodologies.
+ Proven excellent interpersonal and communication skills, with the ability to engage and collaborate effectively with diverse internal and external teams
**Preferred Qualifications:**
+ Industry certifications in Agile methodologies (e.g., Certified ScrumMaster, SAFe Agilist)
+ Experience in the healthcare or insurance sectors, particularly with platforms related to health benefits administration
+ Leadership experience with the ability to inspire and drive cross-functional teams towards achieving project objectives
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.