752 Crm Consultant jobs in India
CRM Consultant
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Job Description
Established in 2008, Provident Housing Limited is a large-scale community developer, offering the greatest value within the residential segment. The company caters to the diverse residential needs of buyers, with a focus on aspirational home ownership. A 100% subsidiary of Puravankara Limited, Provident Housing carries its legacy with a portfolio of remarkable residential developments across 9 cities, namely, Bengaluru, Kochi, Mumbai, Goa, Hyderabad, Mangalore, Chennai, Coimbatore, and Pune. With a family of 50,000+ happy residents, the company’s mammoth scale of development is evidenced by its track record of ~20 million square feet of projects: ~12.8 million square feet completed and ~7.2 million square feet of ongoing projects. Additionally, ~5.2 million square feet are planned for future launches. With proven competencies, Provident Housing thoughtfully conceives every space with a blend of unique design aesthetic, innovation, and technology. We adopt the ‘YOU’ philosophy of customer-centricity, which focuses on enhancing customer experiences and creating value for our home-buyers. We combine this credential with value, trust, and quality to offer exceptional community living experience, that aims to elevate customers’ lifestyle with homes designed for more. We are a Great Place to Work® Certified™ organization.
The Role
You will be responsible for:
- Analytical Skills and Business Process expertise
- Sales and Consulting experience
- Salesforce Administration knowledge
- Excellent communication and interpersonal skills
- Ability to work well in a team and independently
- Relevant certifications in CRM or Salesforce will be an advantage
Ideal Profile
- You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
What's on Offer?
- A role that offers a breadth of learning opportunities
- Flexible working options
CRM Consultant
Posted today
Job Viewed
Job Description
The Offer
- A role that offers a breadth of learning opportunities
- Flexible working options
The Job
You will be responsible for:
- Analytical Skills and Business Process expertise
- Sales and Consulting experience
- Salesforce Administration knowledge
- Excellent communication and interpersonal skills
- Ability to work well in a team and independently
- Relevant certifications in CRM or Salesforce will be an advantage
The Profile
- You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
The Employer
Established in 2008, Our client is a large-scale community developer, offering the greatest value within the residential segment.
CRM Consultant
Posted today
Job Viewed
Job Description
Established in 2008, Provident Housing Limited is a large-scale community developer, offering the greatest value within the residential segment. The company caters to the diverse residential needs of buyers, with a focus on aspirational home ownership. A 100% subsidiary of Puravankara Limited, Provident Housing carries its legacy with a portfolio of remarkable residential developments across 9 cities, namely, Bengaluru, Kochi, Mumbai, Goa, Hyderabad, Mangalore, Chennai, Coimbatore, and Pune. With a family of 50,000+ happy residents, the company’s mammoth scale of development is evidenced by its track record of ~20 million square feet of projects: ~12.8 million square feet completed and ~7.2 million square feet of ongoing projects. Additionally, ~5.2 million square feet are planned for future launches. With proven competencies, Provident Housing thoughtfully conceives every space with a blend of unique design aesthetic, innovation, and technology. We adopt the ‘YOU’ philosophy of customer-centricity, which focuses on enhancing customer experiences and creating value for our home-buyers. We combine this credential with value, trust, and quality to offer exceptional community living experience, that aims to elevate customers’ lifestyle with homes designed for more. We are a Great Place to Work® Certified™ organization.
The Role
You will be responsible for:
- Analytical Skills and Business Process expertise
- Sales and Consulting experience
- Salesforce Administration knowledge
- Excellent communication and interpersonal skills
- Ability to work well in a team and independently
- Relevant certifications in CRM or Salesforce will be an advantage
Ideal Profile
- You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
What's on Offer?
- A role that offers a breadth of learning opportunities
- Flexible working options
CRM Consultant
Posted today
Job Viewed
Job Description
The Offer
- A role that offers a breadth of learning opportunities
- Flexible working options
The Job
You will be responsible for:
- Analytical Skills and Business Process expertise
- Sales and Consulting experience
- Salesforce Administration knowledge
- Excellent communication and interpersonal skills
- Ability to work well in a team and independently
- Relevant certifications in CRM or Salesforce will be an advantage
The Profile
- You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
The Employer
Established in 2008, Our client is a large-scale community developer, offering the greatest value within the residential segment.
CRM Consultant
Posted today
Job Viewed
Job Description
Experience: 5+ years
Location: Hyderabad ( Work from office)
**Job Type**: Full Time Permanent position
Notice Period : Immediate joiners or max 15 days
Package: To be discussed
**Requirements**:
Possess experience and strong interest in sales, marketing, utility and customer service business
processes.
Strong interest in technology and understand how it can be used to enable business processes.
Strong communication skills, including business writing and presentation skills
Strong interest in new technologies, understand the importance of innovation within the domain of
customer relationships.
Masters/Degree with a background in business, Engineering or IT.
Minimum 5 years working experience related to CRM, ERP, E-Commerce, Utilities or any customer
service related product.
Responsibilities:
support the definition of a CRM vision and roadmap; define industry and client specific business
processes; gather business requirements and translate them into workable CRM solution specification.
Design Customer 365 views for utility customers to offer best customer experience for businesses
Design data migration ,new data
- fields creation and map into new CRM solution
Align on required integrations with other services to provide unified views of customer data contact
points and interaction history.
Create end user documentation
Co-facilitate trainings/workshops client-side.
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
Salesforce CRM consultant
Posted today
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Job Description
• 4+ years of architecture experience across various Salesforce clouds (Sales, Marketing, Service and Platform clouds, etc.) and lightning components
• Experience integrating Salesforce with 3rd party system using web services and app exchange apps
• 4+ years of development experience on the Salesforce platform (Apex, Visualforce, SOQL, etc.)
• Must have Salesforce Platform Developer Certification
• Certified SFDC Architect is preferred
• Experience with custom SDLC processes such as code versioning, packaging, test-driven development (TDD), continuous integration, test automation, code analysis, and code quality metrics
• In-depth understanding of Salesforce technologies (clouds, offerings, custom development, integration, etc.)
• Ability to foster new ideas and concepts
• Ability to mentor and coach other team members
Digital CRM Consultant
Posted today
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Job Description
Description
:• 4-7 years of Salesforce development • Application changes complete on-time, to a target level of quality• Timely and accurate completion of Software Development Lifecycle deliverables in a manner that is auditable, testable, and maintainable• Implementation consistent with solution design and business specifications• Ensure for technical integrity of changes made to systems• Adherence to development governance & SDLC standards• Perform deliverable reviews and manage measurement of deliverable quality• Provide technical SME assistance for a given application• Technically leads other developers, including assignment of work• Assists to maintain development standards for design, coding, etc.• May perform Application Developer duties• May perform design activities in collaboration with the Technical Architect• Assists in removing impediments to progress• Support resolution of defects during application testing phases• Estimate work requests at various levels of confidence• May serve as a member of a Major Incident TeamBe The First To Know
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Digital CRM Consultant
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Description
Digital CRM Consultant
Posted today
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Job Description
Description
Responsibilities·Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements
·Build interfaces with other applications by developing custom REST/SOAP web services and consuming REST/SOAP APIs.
·Testing (unit, systems, integration, regression) and debugging.
·Collaborate with other developers and administrators to understand business requirements and any offer suggestions to meet the requirement (declarative/custom code, security, scalability, limits)
·Contribute to technical documentation.
·Perform declarative changes such as creating processes using process builder, workflow rules, Flows, Validation rules etc.
·Develop solutions that work with integrated applications such as DocuSign
·Participate in variety of Salesforce projects and work with stakeholders to create non-functional requirements.
·Assist in the creation of a design/solution architecture.
·Analyze AppExchange and other products to recommend solutions that meet business needs; conducts prototyping and creates Proof of Concept to support recommendations based on facts. Partner with the architect and technical owner to suggest solutions that would best meet the requirement.
·On call developer support during US hours.
·Mentor and support in developing other developers.
Required Qualifications and Skills
·Salesforce Platform Developer I Certification.
·3+ years of experience working as a developer in Salesforce.
·Solid experience with building Lighting Web Components, Apex classes, Triggers, Visualforce Lightning Aura Components and writing SOQL queries.
·Ability to build batch apex, schedulable apex, queueable apex.
·Ability to build REST /SOAP webservices and consume REST/SOAP APIs.
·In-depth knowledge of the basic capabilities of the Salesforce platform and products (especially Sales Cloud), including an understanding of the data model, integration capabilities, development and maintenance best practices, as well as the pros and cons of the available tools and frameworks;
·Ability to optimize code to avoid exceeding governor limits, improve performance, eliminate time out errors and bulkification.
·Expert at using source code control processes using GIT.
·Proficient in HTML, XML and Javascript.
·Ability to write, interpret, critique technical specifications and work independently.
·Good communication and ability to collaborate effectively with offshore team members.
Preferred Qualifications and Skills
·Bachelors degree in Computer Science or equivalent.
·Salesforce Administrator Certification.
·Experience with Agile Management tools ( and working in AGILE delivery model.
·Experience with Testing Automation tools ()
·Mulesoft development capabilities.
SAP CRM Consultant
Posted today
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Job Description
Application Support Sales, Service CRM Consultant:
Job Description
Roles & Responsibilities:
As a SAP CRM Consultant specializing in Application Support Management, the primary responsibility will be to provide ongoing application support, maintenance, and request fulfillment for SAP CRM systems. The consultant would have to work closely with business users to understand their needs and ensure that the CRM application remains reliable, secure, and aligned with business goals.
Required skills:
- Functional experience in SAP sales and service module.
- Good experience in CRM Middleware, BDOCs, IDOCs.
- Good experience in background job process and job error analysis.
- Good understanding of one-order framework.
- Understanding and experience in SAP CRM base configurations like transaction profiles, status profiles, business roles, WebUI customizing, action profiles, organizational determination and related CRM customizing and configurations.
- Proficient in MVC and WebUI Architecture.
Additional Skills: SAP CRM certification, SAP C4C, ITIL (Information Technology Infrastructure Library).
General-
1. Application Support : Provide day-to-day support for SAP CRM users, addressing and resolving issues, incidents, and service requests promptly.
2. Incident Management : Manage incidents related to SAP CRM, ensuring timely resolution and effective communication with stakeholders.
3. Problem Management : Investigate the root causes of recurring issues and implement preventive measures to minimize system disruptions.
4. User Training : Offer training and guidance to users to help them in case of issues coming up during Incident Management
5. System Monitoring : Continuously monitor system performance, identifying and addressing performance bottlenecks or slowdowns.
6. Documentation : Maintain comprehensive documentation of system configurations, support processes, and issue resolutions.
Should be able to work in shift in rotational mode including weekends in some areas on rotational basis.
Additional information
Around 4 years of SAP CRM experience