1,108 Crm Consultant jobs in India

Established in 2008, Provident Housing Limited is a large-scale community developer, offering the greatest value within the residential segment. The company caters to the diverse residential needs of buyers, with a focus on aspirational home ownership. A 100% subsidiary of Puravankara Limited, Provident Housing carries its legacy with a portfolio of remarkable residential developments across 9 cities, namely, Bengaluru, Kochi, Mumbai, Goa, Hyderabad, Mangalore, Chennai, Coimbatore, and Pune. With a family of 50,000+ happy residents, the company’s mammoth scale of development is evidenced by its track record of ~20 million square feet of projects: ~12.8 million square feet completed and ~7.2 million square feet of ongoing projects. Additionally, ~5.2 million square feet are planned for future launches. With proven competencies, Provident Housing thoughtfully conceives every space with a blend of unique design aesthetic, innovation, and technology. We adopt the ‘YOU’ philosophy of customer-centricity, which focuses on enhancing customer experiences and creating value for our home-buyers. We combine this credential with value, trust, and quality to offer exceptional community living experience, that aims to elevate customers’ lifestyle with homes designed for more. We are a Great Place to Work® Certified™ organization.

The Role

You will be responsible for:

• Analytical Skills and Business Process expertise
• Sales and Consulting experience
• Salesforce Administration knowledge
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Relevant certifications in CRM or Salesforce will be an advantage

Ideal Profile

• You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

• A role that offers a breadth of learning opportunities
• Flexible working options

The Offer

• A role that offers a breadth of learning opportunities
• Flexible working options

The Job

You will be responsible for:

• Analytical Skills and Business Process expertise
• Sales and Consulting experience
• Salesforce Administration knowledge
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Relevant certifications in CRM or Salesforce will be an advantage

The Profile

• You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Established in 2008, Our client is a large-scale community developer, offering the greatest value within the residential segment.

Established in 2008, Provident Housing Limited is a large-scale community developer, offering the greatest value within the residential segment. The company caters to the diverse residential needs of buyers, with a focus on aspirational home ownership. A 100% subsidiary of Puravankara Limited, Provident Housing carries its legacy with a portfolio of remarkable residential developments across 9 cities, namely, Bengaluru, Kochi, Mumbai, Goa, Hyderabad, Mangalore, Chennai, Coimbatore, and Pune. With a family of 50,000+ happy residents, the company’s mammoth scale of development is evidenced by its track record of ~20 million square feet of projects: ~12.8 million square feet completed and ~7.2 million square feet of ongoing projects. Additionally, ~5.2 million square feet are planned for future launches. With proven competencies, Provident Housing thoughtfully conceives every space with a blend of unique design aesthetic, innovation, and technology. We adopt the ‘YOU’ philosophy of customer-centricity, which focuses on enhancing customer experiences and creating value for our home-buyers. We combine this credential with value, trust, and quality to offer exceptional community living experience, that aims to elevate customers’ lifestyle with homes designed for more. We are a Great Place to Work® Certified™ organization.

The Role

You will be responsible for:

• Analytical Skills and Business Process expertise
• Sales and Consulting experience
• Salesforce Administration knowledge
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Relevant certifications in CRM or Salesforce will be an advantage

Ideal Profile

• You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

• A role that offers a breadth of learning opportunities
• Flexible working options

Description

·Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements

·Build interfaces with other applications by developing custom REST/SOAP web services and consuming REST/SOAP APIs.

·Testing (unit, systems, integration, regression) and debugging.

·Collaborate with other developers and administrators to understand business requirements and any offer suggestions to meet the requirement (declarative/custom code, security, scalability, limits)

·Contribute to technical documentation.

·Perform declarative changes such as creating processes using process builder, workflow rules, Flows, Validation rules etc.

·Develop solutions that work with integrated applications such as DocuSign

·Participate in variety of Salesforce projects and work with stakeholders to create non-functional requirements.

·Assist in the creation of a design/solution architecture.

·Analyze AppExchange and other products to recommend solutions that meet business needs; conducts prototyping and creates Proof of Concept to support recommendations based on facts. Partner with the architect and technical owner to suggest solutions that would best meet the requirement.

·On call developer support during US hours.

·Mentor and support in developing other developers.

Required Qualifications and Skills

·Salesforce Platform Developer I Certification.

·3+ years of experience working as a developer in Salesforce.

·Solid experience with building Lighting Web Components, Apex classes, Triggers, Visualforce Lightning Aura Components and writing SOQL queries.

·Ability to build batch apex, schedulable apex, queueable apex.

·Ability to build REST /SOAP webservices and consume REST/SOAP APIs.

·In-depth knowledge of the basic capabilities of the Salesforce platform and products (especially Sales Cloud), including an understanding of the data model, integration capabilities, development and maintenance best practices, as well as the pros and cons of the available tools and frameworks;

·Ability to optimize code to avoid exceeding governor limits, improve performance, eliminate time out errors and bulkification.

·Expert at using source code control processes using GIT.

·Proficient in HTML, XML and Javascript.

·Ability to write, interpret, critique technical specifications and work independently.

·Good communication and ability to collaborate effectively with offshore team members.

Preferred Qualifications and Skills

·Bachelors degree in Computer Science or equivalent.

·Salesforce Administrator Certification.

·Experience with Agile Management tools ( and working in AGILE delivery model.

·Experience with Testing Automation tools ()

·Mulesoft development capabilities.

Talent Worx is excited to welcome a knowledgeable SAP CRM Consultant to our growing team. In this role, you will play a crucial part in implementing and supporting SAP Customer Relationship Management (CRM) solutions that drive our clients' customer engagement and sales processes. Your expertise will help organizations streamline their customer interactions, enhance service delivery, and ultimately improve customer satisfaction.

As an SAP CRM Consultant, you will engage directly with clients to understand their needs, configure the SAP CRM module accordingly, and provide ongoing support to ensure successful adoption and usage of the system.

Requirements

Key Responsibilities:

• Implement and configure the SAP CRM module to align with client business processes and requirements.
• Analyze business needs and translate them into actionable functional specifications for SAP CRM solutions.
• Perform system testing and user acceptance testing to validate functionalities and address any bugs or issues.
• Provide training and support to end-users, ensuring effective utilization of SAP CRM tools and features.
• Collaborate with cross-functional teams to integrate SAP CRM with other SAP modules, enhancing overall process flow.
• Monitor and troubleshoot system issues, providing timely resolutions to enhance client satisfaction.

Required Qualifications:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• A minimum of 3-5 years of experience as an SAP CRM Consultant with hands-on implementation and support experience.
• Strong understanding of customer engagement processes, including marketing, sales, and service functionalities within SAP CRM.
• Proficiency in configuring SAP CRM functionalities such as marketing campaigns, sales orders, and service management.
• Excellent analytical skills and attention to detail when assessing business requirements.
• Strong communication and interpersonal skills for effective collaboration with clients and team members.

Benefits

Talworx is an emerging recruitment consulting startup, hiring for our client which is a leading big 4: Our client is a British multinational professional services network headquartered in London, England. It is the largest professional services network by revenue and number of professionals in the world and is considered one of the Big Four accounting firms

Description

Description