4,611 Crm Consultant jobs in India

• Excellent knowledge of C# .NET.
• Excellent knowledge of JS and Object-Oriented programming model,
• Excellent knowledge of Dynamics 365 (CE) out of the box (OOB) features and customization possibilities.
• Experience using ALM systems
• (Azure DevOps is preferred) and GIT repositories.
• Good experience with Azure Web Apps, Logic Apps

The Offer

• A role that offers a breadth of learning opportunities
• Flexible working options

The Job

You will be responsible for:

• Analytical Skills and Business Process expertise
• Sales and Consulting experience
• Salesforce Administration knowledge
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Relevant certifications in CRM or Salesforce will be an advantage

The Profile

• You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Established in 2008, Our client is a large-scale community developer, offering the greatest value within the residential segment.

Established in 2008, Provident Housing Limited is a large-scale community developer, offering the greatest value within the residential segment. The company caters to the diverse residential needs of buyers, with a focus on aspirational home ownership. A 100% subsidiary of Puravankara Limited, Provident Housing carries its legacy with a portfolio of remarkable residential developments across 9 cities, namely, Bengaluru, Kochi, Mumbai, Goa, Hyderabad, Mangalore, Chennai, Coimbatore, and Pune. With a family of 50,000+ happy residents, the company’s mammoth scale of development is evidenced by its track record of ~20 million square feet of projects: ~12.8 million square feet completed and ~7.2 million square feet of ongoing projects. Additionally, ~5.2 million square feet are planned for future launches. With proven competencies, Provident Housing thoughtfully conceives every space with a blend of unique design aesthetic, innovation, and technology. We adopt the ‘YOU’ philosophy of customer-centricity, which focuses on enhancing customer experiences and creating value for our home-buyers. We combine this credential with value, trust, and quality to offer exceptional community living experience, that aims to elevate customers’ lifestyle with homes designed for more. We are a Great Place to Work® Certified™ organization.

The Role

You will be responsible for:

• Analytical Skills and Business Process expertise
• Sales and Consulting experience
• Salesforce Administration knowledge
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Relevant certifications in CRM or Salesforce will be an advantage

Ideal Profile

• You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

• A role that offers a breadth of learning opportunities
• Flexible working options

The Offer

• A role that offers a breadth of learning opportunities
• Flexible working options

The Job

You will be responsible for:

• Analytical Skills and Business Process expertise
• Sales and Consulting experience
• Salesforce Administration knowledge
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Relevant certifications in CRM or Salesforce will be an advantage

The Profile

• You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Established in 2008, Our client is a large-scale community developer, offering the greatest value within the residential segment.

Established in 2008, Provident Housing Limited is a large-scale community developer, offering the greatest value within the residential segment. The company caters to the diverse residential needs of buyers, with a focus on aspirational home ownership. A 100% subsidiary of Puravankara Limited, Provident Housing carries its legacy with a portfolio of remarkable residential developments across 9 cities, namely, Bengaluru, Kochi, Mumbai, Goa, Hyderabad, Mangalore, Chennai, Coimbatore, and Pune. With a family of 50,000+ happy residents, the company’s mammoth scale of development is evidenced by its track record of ~20 million square feet of projects: ~12.8 million square feet completed and ~7.2 million square feet of ongoing projects. Additionally, ~5.2 million square feet are planned for future launches. With proven competencies, Provident Housing thoughtfully conceives every space with a blend of unique design aesthetic, innovation, and technology. We adopt the ‘YOU’ philosophy of customer-centricity, which focuses on enhancing customer experiences and creating value for our home-buyers. We combine this credential with value, trust, and quality to offer exceptional community living experience, that aims to elevate customers’ lifestyle with homes designed for more. We are a Great Place to Work® Certified™ organization.

The Role

You will be responsible for:

• Analytical Skills and Business Process expertise
• Sales and Consulting experience
• Salesforce Administration knowledge
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Relevant certifications in CRM or Salesforce will be an advantage

Ideal Profile

• You have at least 1 year experience within a CRM Manager or Customer Service role, ideally within the Insurance, Real Estate and Retail Banking industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

• A role that offers a breadth of learning opportunities
• Flexible working options

Job Title:

Senior CRM Consultant

Location:
Hyderabad or Bengaluru, India

Years of Experience:
8+

Job Type:
Full-Time

We're hiring a Senior Dynamics 365 Consultant

If Dynamics 365 CE and the Power Platform are your comfort zone, we'd like to meet you. We're looking for someone with
8+ years of experience
in Microsoft Dynamics 365 Customer Engagement. Someone who can move fluidly from design and configuration to customization and delivery, while keeping both clients and code happy.

What you'll be doing:

• Partner with stakeholders to define and refine Dynamics 365 CE requirements
• Design, configure, and customize CE solutions using Power Apps, Power Automate, JavaScript, and Plugins
• Develop workflows, business process flows, and automation to streamline operations
• Manage data migration and integrations with other enterprise systems
• Train and support users for smooth adoption
• Test, troubleshoot, and optimize system performance
• Participate in Agile rituals (stand-ups, sprints, retrospectives, backlog sessions)
• Build and manage CI/CD pipelines and automate deployment processes
• Collaborate on source control best practices and improve DevOps efficiency
• Maintain and enhance automated testing frameworks
• Ensure security, compliance, and governance across DevOps practices

What we're looking for:

• 8+ years of hands-on experience in Dynamics 365 CRM (Customer Engagement)
• Proven track record in delivering 3+ end-to-end Dynamics 365 projects
• Strong expertise across Dynamics 365 CE modules
• Proficiency with the Power Platform and Dataverse (CDS)
• Skilled in C#, .NET, JavaScript, Fetch XML, and SQL Server
• Experience integrating Dynamics 365 CE with third-party apps and APIs
• Comfortable working in agile environments with Azure DevOps for CI/CD and version control
• Familiarity with Git, YAML pipelines, PowerShell scripting, and automated deployments
• Strong analytical and communication skills with a collaborative mindset

Bonus points if you bring:

• Exposure to Copilot and omnichannel modules
• Experience with automated unit testing frameworks for Dynamics 365 solutions
• A knack for problem-solving that balances technical precision with business practicality

We have opening for Creatio CRM Consultant, please find the detailed description below

Company Details :

Royal Cyber is a trusted global IT consulting & digital transformation partner, empowering enterprises for over two decades to evolve with agility, security, and innovation. Founded in 2002, Royal Cyber has built a strong legacy of helping organizations modernize legacy systems, embrace cloud-native technologies, and adopt AI-driven solutions. With 20+ years of delivering business-critical digital projects, we serve clients across USA, Canada, UK, UAE, KSA, India, Australia, and more with innovation hubs and delivery centers strategically located to support 24/7 operations. Global Presence: Headquartered in Naperville, IL (USA) Operations in 15+ countries 1,000+ certified consultants 1,000+ successful global deployments Fortune 500 client base across retail, banking, insurance, manufacturing, healthcare, and public sector

What We Specialize In:

Cloud Transformation & DevOps (Azure, GCP, AWS)

Generative & Agentic AI (Enterprise-grade use cases powered by LLMs)

Digital Commerce & CX Platforms (Salesforce, SAP Commerce, Adobe, Magento,Creatio, Hubspot, Commercetools)

Enterprise Integration & API Management (MuleSoft, Boomi, IBM)

Hyperautomation & Low Code Enablement (UiPath, Appian, Power Platform)

Data Governance, Privacy & Security (Microsoft Purview, Zero Trust)

Legacy Modernization & Mainframe Refactoring (COBOL to Java, Monolith to Microservices)

Royal Cyber is on a journey to become the worlds most agile modernization partner—blending innovation, strategy, and delivery excellence to accelerate enterprise evolution. Let's transform what's next — together.

Job Description

Act as the primary liaison between client stakeholders, Creatio team, and other vendors during implementation.

Drive requirement workshops with business units (Retail, Corporate, Risk, Compliance, Marketing, and Operations).

Translate banking business processes (Onboarding, KYC, Customer Service, Loan Applications, Marketing Campaigns) into Creatio workflows and configurations.

Oversee solution validation and ensure alignment with banking regulatory needs (AML, KYC, compliance).

Ensure seamless integration discussions with core banking and digital channels (while Creatio handles technical implementation).

Manage project delivery timelines, risks, and escalations, ensuring smooth execution.

Support UAT planning, user adoption, and training sessions with the client.

Ensure proper documentation and governance for long-term sustainability.

Required Skills & Experience

Minimum 2 full-cycle CRM implementations (preferably Creatio) in banking or BFSI.

Strong expertise in business process mapping, stakeholder engagement, and change management.

Good working knowledge of Creatio modules – Sales, Service, Marketing, and Studio.

Familiarity with data flows, APIs, and integrations (conceptual understanding, not coding).

Excellent communication, negotiation, and leadership skills to manage client and vendor teams.

Ability to handle multi-vendor coordination (Creatio + SI + bank IT).

Preferred Qualifications

Creatio Certification (Functional or Business Analyst track).

Prior experience working with banks in APAC or emerging markets.

Strong understanding of banking operations, customer lifecycle, and compliance.

.

Overview
Synoptek
We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Responsibilities
Dynamics CE Technical Consultant in the experience of 3 to 6 years. Responsible for implementing, customizing, and supporting Dynamics CE to meet business needs. This role involves performing the following duties:

• Understanding the Solution Design Document and deriving technical specifications.
• Responsible for developing custom solutions using programming languages like C#, JavaScript, and .NET, as well as utilizing the Power Platform (Power Apps, Power Automate).
• Performing unit testing and integration testing to ensure the quality and functionality of the implemented solutions. Co-ordinating with Functional Consultant for testing and bug fixing.
• Working on creating solution(s), adding required components and performing scheduled deployments throughout multiple environments like development, staging & production.
• Ability to work with Azure DevOps for tracking work items (Epics, Features, User Stories, Tasks), backlogs, sprints, and dashboards for task management and progress visualization. Understanding of version control & CI/CD Pipelines.
• Adhering to coding guidelines and best practices
• Working closely with other team members for completion of projects related to the CRM system.
• Maintain code repository and source control.
• Follow Sprint plan, deployment plan and Migration plan created by Technical Architect.
• Preparing training material for junior resources.

CRM & Technical skill required:

• Dynamics 365 Customization and Configuration: Ability to configure entities, fields, forms, views, workflows, and other aspects of the CRM system.
• CRM SDK: Understanding the Software Development Kit for Dynamics 365, which provides tools and resources for customization and development.
• Plugins and Workflows: Creating and managing plugins and workflows to automate business processes and extend functionality.
• Web Resources: Developing and utilizing web resources (HTML, CSS, JavaScript) to enhance the user interface and customize the CRM.
• API Integration: Proficiency in using APIs to integrate Dynamics 365 with other systems and applications.
• Data Management: Understanding data models, performing data migrations, and ensuring data integrity.
• Security Configuration: Implementing security roles, permissions, and other security features to protect sensitive data.
• Reports: Developing SSRS reports using Microsoft SQL and FetchXML
• Power Platform: Familiarity with Power Apps, Power Automate, Power Pages and other tools within the Power Platform ecosystem.
• C#: Essential for developing plugins, custom workflows, and other server-side logic within Dynamics 365.
• JavaScript: Used for client-side scripting, enhancing user interface interactions, and creating web resources
• .SQL: Crucial for database management, querying data, and extracting valuable insights
• .NET: A framework often used in conjunction with C# for Dynamics 365 development
• .Kingsway Soft: Understanding of the Kingswaysoft integration & data migration tool for mid to large scale migrations & integrations

.Qualification
sEducatio

• nBachelor's degree in related field from an accredited college or university preferre
• dIn lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice vers
• aDynamics 365 CRM certification preferred (Configuration and Customization, Sales, Service, Marketing, Field Service, Professional Service Automation

)Experienc

• eCustomarily has at least 4-6 years of customer facing project management or client engagement experienc
• eCustomarily has at least 4-6 years of technical experienc
• eDemonstrated experience with designing and implementing integrations, solid understanding or integration requirements between CRM and ERP systems preferre
• dDemonstrated experience in business process design and documentation as they pertain to Dynamics 365 CRM. This includes Sales, Service, Field Service and Professional Service Automation preferre
• dExperience with Power BI and/or other reporting solutions relative to Dynamics 365 CRM a plu
• sVertical Knowledge a plus (finance / manufacturing /healthcare/ etc.

)Skills/Attribute

• sSynoptek core DNA behaviors

• :Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed response

• sOwnIT: Shows integrity, innovation, and accountability in completing daily assignment
• sResults: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company's business goal
• sGrowth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environmen

• tTeam: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborativ

• eDeep business knowledge, able to elaborate on firsthand experience

• sAbility to understand business requirements and translate those into system configuratio

nWorking Condition
sWe live by the motto 'work hard, play hard' and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results

.Work is performed primarily in an office or remote environment; final location is determined by business need. May be subject to time constraints and tight deadlines. May require occasional travel

.EEO Statemen
tWe are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Position Summary :

We are seeking experienced NetSuite CRM Consultants to join our dynamic team. The ideal candidate will have a strong background in NetSuite CRM either as a Techno-Functional, Technical, or Functional Consultant. Experience in the media domain will be a strong advantage. This role offers flexibility and the opportunity to work across diverse projects in a collaborative environment.

Key Responsibilities :

• Analyze business processes and requirements to design and implement NetSuite CRM solutions.

• Customize NetSuite modules using Suite Script, workflows, and integrations (for technical/techno-functional roles).

• Support NetSuite CRM implementation, configuration, and optimization (for functional roles).

• Collaborate with cross-functional teams, stakeholders, and end-users to ensure successful project delivery.

• Provide end-user training, documentation, and ongoing support.

• Ensure CRM best practices, system compliance, and data integrity.

• Leverage domain expertise to enhance customer experience, especially in media and digital marketing environments.

Qualifications :

• Minimum 8+ years of experience working with NetSuite CRM.

• Strong understanding of CRM processes, customer lifecycle management, and sales operations.

• Techno-functional/Technical roles : Hands-on experience with Suite Script, Suite Flow, Suite Talk, and custom integrations.

• Functional roles : Strong knowledge of CRM workflows, configurations, and user adoption strategies.

• Experience working in or with media industry clients is highly preferred.

• Excellent communication and stakeholder management skills.

• Self-motivated with the ability to work independently or as part of a distributed team.

• Open to freelancers who can contribute quality hours on a regular basis.