4,448 Customer Data jobs in India
Customer Data Analyst
Posted today
Job Viewed
Job Description
Job Description
The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes.
The team helps to demonstrate the return on investment and acts as a trusted advisor. It's not simply about making the customers content with our products or services, it's about ensuring they are delighted and getting the most out of what we offer.
The Customer Success team monitors adoption and health and focuses on helping customers use our products and services effectively. This approach is essential for retaining customers, increasing the value they get over time, and expanding their usage of our solutions. In a nutshell our Customer Success team ensures a healthy and mutually beneficial customer relationship.
As a Customer Value Data Analyst, you will play a crucial role in driving insights from customer data to enhance customer satisfaction, loyalty, and overall value. You are responsible for analyzing large datasets, identifying trends, and providing actionable recommendations to optimize customer interactions and improve business outcomes.
Skills & Requirements
Education
Competence
Sap Customer Data cloud
Posted 8 days ago
Job Viewed
Job Description
SAP Customer Data Cloud Expert
Experience:7+
Location:Pune, Bangalore, Kolkata, Hyderbad, Gurugam
Job description
The need for a professional skilled in management of SAP’s Customer Data Cloud, ensuring seamless integration of customer data across systems, enhancing personalization, and ensuring data privacy compliance. The ideal candidate would have expertise in customer data management, SAP integrations, and a strong understanding of privacy regulations, enabling them to drive data-driven decision-making and improve customer engagement.
Sap Customer Data cloud
Posted 6 days ago
Job Viewed
Job Description
Experience:7+
Location:Pune, Bangalore, Kolkata, Hyderbad, Gurugam
Job description
The need for a professional skilled in management of SAP’s Customer Data Cloud, ensuring seamless integration of customer data across systems, enhancing personalization, and ensuring data privacy compliance. The ideal candidate would have expertise in customer data management, SAP integrations, and a strong understanding of privacy regulations, enabling them to drive data-driven decision-making and improve customer engagement.
Sap Customer Data cloud
Posted today
Job Viewed
Job Description
SAP Customer Data Cloud Expert
Experience:7+
Location:Pune, Bangalore, Kolkata, Hyderbad, Gurugam
Job description
The need for a professional skilled in management of SAP’s Customer Data Cloud, ensuring seamless integration of customer data across systems, enhancing personalization, and ensuring data privacy compliance. The ideal candidate would have expertise in customer data management, SAP integrations, and a strong understanding of privacy regulations, enabling them to drive data-driven decision-making and improve customer engagement.
Senior Customer Data Analyst
Posted today
Job Viewed
Job Description
We are seeking a Senior Customer Data Analyst to join our Customer Data Audience Operations Team within the Marketing & Data organization at Thomson Reuters. Based in Hyderabad, India, this role will support our Customer Data Platform (CDP) operations, helping marketers leverage customer data effectively through audience segmentation and activation.
About the Role
In this role as a Senior Customer Data Analyst, you will:
Develop a comprehensive understanding of the CDP data structure, data models, tables, and available data types.
Process and fulfill audience segmentation requests from marketing teams through our Workfront ticketing system.
Create audience segments in Treasure Data CDP and push them to appropriate activation channels.
Collaborate with marketing teams to understand their segmentation needs and provide data-driven solutions.
Maintain documentation of segment creation processes and audience definitions.
Monitor segment performance and provide recommendations for optimization.
Stay current with AI capabilities within Treasure Data's AI Foundry to enhance segmentation strategies.
Assist in troubleshooting data issues and ensuring data quality within segments.
About You
You’re a fit for the role of Senior Customer Data Analyst, if your background includes:
Bachelor's degree in Computer Science, Information Technology, Engineering, Statistics, Mathematics, or related field.
6-8 years of experience in data analysis, data management, or related roles.
Proficiency in SQL query writing and data manipulation.
Basic understanding of marketing technology platforms (CDP, CRM, Marketing Automation).
Ability to translate business requirements into technical specifications.
Strong attention to detail and problem-solving skills.
Excellent communication skills in English, both written and verbal.
Experience with Treasure Data/Snowflake/Eloqua/Salesforce.
Knowledge of AI/ML concepts and applications in marketing.
Understanding of data privacy regulations and compliance requirements.
Experience with data visualization tools.
Basic programming skills (Python, R, etc.)
Data analysis and interpretation.
Familiarity with cloud-based data platforms.
Understanding of relational databases.
Microsoft Office Suite (especially Excel).
Curiosity and eagerness to learn, Detail-oriented approach, Ability to work in a fast-paced environment, Team collaboration, Time management and prioritization abilities.
Shift Timings: 2 PM to 11 PM (IST).
Work from office for 2 days in a week (Mandatory)
#LI-GS2
What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .
Learn more on how to protect yourself from fraudulent job postings .
More information about Thomson Reuters can be found on
Data Entry/ Customer Service Reprensentative
Posted today
Job Viewed
Job Description
Microsoft Word - Data Entry - Finders Keepers
Job Overview We are seeking a highly motivated and detail-oriented Data Entry / Customer Service Representative (CSR) to join our dynamic team. The CSR will play a pivotal role in ensuring seamless order processing, providing excellent support to customers, and maintaining a high standard of accuracy and professionalism.
Key Responsibilities
Order Management: o Process customer orders submitted via our website, ensuring they are successfully
imported into the system.
Review and validate orders in the ERP - Order screen to identify and resolve any errors.
Verify customer account standing status before approval.
Coordination:
o Work closely with the coworkers to resolve order related issues.
Documentation:
Maintain accurate and up-to-date records of customer interactions and
transactions. o Generate reports as required.
Qualifications
Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
Experience: o Previous experience in customer service, order processing, or a related field. o Data Entry / Computer Skills o Familiarity with an ERP system is preferred
Skills:
o Strong communication and interpersonal skills. o Attention to detail with a focus on accuracy and efficiency. o Proficiency in Microsoft Office Suite (Word, Excel, Outlook). o Ability to multitask and thrive in a fast-paced environment.
Working Hours
o 6.30pm to 3.30am M-F (align with US Est time 8am to 5pm)
. Skillset Required: Outlook, Erp System, Attention To Detail, Interpersonal Skill, Customer Service, Data Entry, Microsoft Office, Pivotal, Microsoft Office Suite, Strong Communication, Excel, Detail-oriented, Strong Communication And Interpersonal Skills, Documentation, Interpersonal SkillsProgram Manager - Customer Data Platform
Posted 8 days ago
Job Viewed
Job Description
# Experience on CDP ( Customer Data Platform )
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
Roles & Responsibilities
- Program Leadership: The CDP Program Manager is a strategic leadership role responsible for managing the Salesforce Data Cloud practice, ensuring seamless alignment with business objectives and marketing strategies to drive impactful outcomes.
- CDP Strategy & Capability Development: Lead end-to-end capability development by identifying, prioritizing, and executing CDP projects to enhance customer engagement and business impact.
- Client Project Execution & Technical Alignment : Oversee end-to-end execution of CDP projects for clients, working closely with technical teams, including developers, to ensure seamless implementation and delivery.
- Team & Vendor Management: Manage relationships with CDP vendors, agencies, and internal teams to ensure smooth project execution.
- Innovation & Best Practices: Stay updated with industry trends, emerging CDP technologies, and best practices to drive continuous improvement.
- Stakeholder Management: Collaborate with marketing, analytics, IT, and business teams to drive CDP adoption and enhance cross-functional alignment.
Must Have
- Education: MBA from a Tier-1 or Tier-2 college, plus a Bachelor's or Master's degree in a technology-related field (e.g., Engineering, Computer Science, IT, etc.).
- Experience: 5+ years of relevant work experience, including at least 3 years leading digital transformation projects and building digital capabilities.
- Project & Team Management: Proven experience in managing teams, delivering projects, and engaging with clients in the digital space.
- Technical Proficiency: Strong knowledge of Microsoft Office products (Excel, PowerPoint, Word).
- Business & Process Management: Strong analytical skills to identify improvement opportunities and execute/manage projects effectively.
- Data-Driven Approach: Ability to analyze data, operate with partial information and ambiguity, and demonstrate a track record of high performance.
Good to Have
- Industry Knowledge: Experience in Life Sciences, Healthcare, or Pharma marketing.
- MarTech Experience: Exposure to digital marketing technologies such as omnichannel campaign management, digital advertising, web tagging, and web analytics.
- Reporting & Analytics: Experience in creating dashboards, insights, and reporting.
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.
Be The First To Know
About the latest Customer data Jobs in India !
Program Manager - Customer Data Platform
Posted 8 days ago
Job Viewed
Job Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
Roles & Responsibilities
Program Leadership: The CDP Program Manager is a strategic leadership role responsible for managing the Salesforce Data Cloud practice, ensuring seamless alignment with business objectives and marketing strategies to drive impactful outcomes.
CDP Strategy & Capability Development: Lead end-to-end capability development by identifying, prioritizing, and executing CDP projects to enhance customer engagement and business impact.
Client Project Execution & Technical Alignment : Oversee end-to-end execution of CDP projects for clients, working closely with technical teams, including developers, to ensure seamless implementation and delivery.
Team & Vendor Management: Manage relationships with CDP vendors, agencies, and internal teams to ensure smooth project execution.
Innovation & Best Practices: Stay updated with industry trends, emerging CDP technologies, and best practices to drive continuous improvement.
Stakeholder Management: Collaborate with marketing, analytics, IT, and business teams to drive CDP adoption and enhance cross-functional alignment.
Must Have
Education: MBA from a Tier-1 or Tier-2 college, plus a Bachelor's or Master's degree in a technology-related field (e.g., Engineering, Computer Science, IT, etc.).
Experience: 5+ years of relevant work experience, including at least 3 years leading digital transformation projects and building digital capabilities.
Project & Team Management: Proven experience in managing teams, delivering projects, and engaging with clients in the digital space.
Technical Proficiency: Strong knowledge of Microsoft Office products (Excel, PowerPoint, Word).
Business & Process Management: Strong analytical skills to identify improvement opportunities and execute/manage projects effectively.
Data-Driven Approach: Ability to analyze data, operate with partial information and ambiguity, and demonstrate a track record of high performance.
Good to Have
Industry Knowledge: Experience in Life Sciences, Healthcare, or Pharma marketing.
MarTech Experience: Exposure to digital marketing technologies such as omnichannel campaign management, digital advertising, web tagging, and web analytics.
Reporting & Analytics: Experience in creating dashboards, insights, and reporting.
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.
Program Manager - Customer Data Platform
Posted today
Job Viewed
Job Description
# Experience on CDP ( Customer Data Platform )
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.
Roles & Responsibilities
- Program Leadership: The CDP Program Manager is a strategic leadership role responsible for managing the Salesforce Data Cloud practice, ensuring seamless alignment with business objectives and marketing strategies to drive impactful outcomes.
- CDP Strategy & Capability Development: Lead end-to-end capability development by identifying, prioritizing, and executing CDP projects to enhance customer engagement and business impact.
- Client Project Execution & Technical Alignment : Oversee end-to-end execution of CDP projects for clients, working closely with technical teams, including developers, to ensure seamless implementation and delivery.
- Team & Vendor Management: Manage relationships with CDP vendors, agencies, and internal teams to ensure smooth project execution.
- Innovation & Best Practices: Stay updated with industry trends, emerging CDP technologies, and best practices to drive continuous improvement.
- Stakeholder Management: Collaborate with marketing, analytics, IT, and business teams to drive CDP adoption and enhance cross-functional alignment.
Must Have
- Education: MBA from a Tier-1 or Tier-2 college, plus a Bachelor's or Master's degree in a technology-related field (e.g., Engineering, Computer Science, IT, etc.).
- Experience: 5+ years of relevant work experience, including at least 3 years leading digital transformation projects and building digital capabilities.
- Project & Team Management: Proven experience in managing teams, delivering projects, and engaging with clients in the digital space.
- Technical Proficiency: Strong knowledge of Microsoft Office products (Excel, PowerPoint, Word).
- Business & Process Management: Strong analytical skills to identify improvement opportunities and execute/manage projects effectively.
- Data-Driven Approach: Ability to analyze data, operate with partial information and ambiguity, and demonstrate a track record of high performance.
Good to Have
- Industry Knowledge: Experience in Life Sciences, Healthcare, or Pharma marketing.
- MarTech Experience: Exposure to digital marketing technologies such as omnichannel campaign management, digital advertising, web tagging, and web analytics.
- Reporting & Analytics: Experience in creating dashboards, insights, and reporting.
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.