8,698 Customer Satisfaction jobs in India

Sales Growth and Customer Satisfaction Coordinator

UpMan Placements

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Job Description

We are looking for a dynamic and results-driven Executive (Sales & Marketing) to join our team. The Executive (Sales & Marketing) will be responsible for identifying new business opportunities, maintaining client relationships and there accounts along with enhancing the sales growth. The ideal candidate will have strong communication skills, a customer-focused mindset, basic knowledge about the industry.


Job location : Ghana, West Africa.


Industry : Flexible Packaging.


Key Responsibilities:

Major Responsibilities

Can make regular follow-up with customer for due payments and can-do reconciliation with customers on regular basis.

Coordinate with internal teams to ensure timely delivery and customer satisfaction.

Maintain accurate records of sales activities and customer interactions in CRM tools

Handling customer inquiries, order processing, and follow-ups.

Identify and develop new business opportunities.

Build and maintain strong relationships with existing and potential clients.

Understand customer needs and provide suitable product or service solutions.

Prepare quotations, proforma invoices, and sales reports as needed.

Coordinate with production, design, and dispatch teams to ensure timely delivery of orders.

Maintain and update customer records, price lists, and order / sample tracking.

Support in resolving client complaints and queries professionally and promptly.

Track order status and share regular updates with customers.

Maintain accurate filing of sales documents and correspondence.

Assist in market research and competitor analysis for sales planning.

Help with preparation of sales presentations.


Qualifications & Skills:

Bachelor’s degree (any field)

2–5 years of sales experience, preferably in flexible packaging industry.

Proven sales track record.

Excellent communication, negotiation, and interpersonal skills.

Ability to work independently and as part of a team.

Proficient in Microsoft Office (Word, Excel, PPT etc.)

Basic knowledge of SAP.

Africa market experience (Preferred)

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Customer experience

Anantapur, Andhra Pradesh OneBanc

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Job Description

permanent
About Us:One Banc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of One Banc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #Demand More, One Banc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in Co Cubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable Fin Tech revolution of the future.Must Have’s0–2 years of experience working directly with customers (in payroll, HR Tech, or Saa S companies).Basic understanding of payroll processes, compliance, and operations.Ability to manage customer issues and keep them satisfied.Your DayBe the main point of contact for clients and build long-term relationships.Help new clients with onboarding, training, and support.Handle payroll and compliance-related tasks accurately.Keep track of client accounts to spot risks or new opportunities.Work with product and technical teams to solve client questions.Share client feedback to improve products and services.Prepare and share reports on client performance and satisfaction.Please note that you will hear from us regarding your application status within 7 days.
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Customer experience

Dindigul, Tamil Nadu OneBanc

Posted today

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Job Description

permanent
About Us:One Banc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of One Banc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #Demand More, One Banc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in Co Cubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable Fin Tech revolution of the future.Must Have’s0–2 years of experience working directly with customers (in payroll, HR Tech, or Saa S companies).Basic understanding of payroll processes, compliance, and operations.Ability to manage customer issues and keep them satisfied.Your DayBe the main point of contact for clients and build long-term relationships.Help new clients with onboarding, training, and support.Handle payroll and compliance-related tasks accurately.Keep track of client accounts to spot risks or new opportunities.Work with product and technical teams to solve client questions.Share client feedback to improve products and services.Prepare and share reports on client performance and satisfaction.Please note that you will hear from us regarding your application status within 7 days.
This advertiser has chosen not to accept applicants from your region.

Customer experience

Vijayawada, Andhra Pradesh OneBanc

Posted today

Job Viewed

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Job Description

permanent
About Us:One Banc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of One Banc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #Demand More, One Banc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in Co Cubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable Fin Tech revolution of the future.Must Have’s0–2 years of experience working directly with customers (in payroll, HR Tech, or Saa S companies).Basic understanding of payroll processes, compliance, and operations.Ability to manage customer issues and keep them satisfied.Your DayBe the main point of contact for clients and build long-term relationships.Help new clients with onboarding, training, and support.Handle payroll and compliance-related tasks accurately.Keep track of client accounts to spot risks or new opportunities.Work with product and technical teams to solve client questions.Share client feedback to improve products and services.Prepare and share reports on client performance and satisfaction.Please note that you will hear from us regarding your application status within 7 days.
This advertiser has chosen not to accept applicants from your region.

Customer experience

Lucknow, Uttar Pradesh OneBanc

Posted today

Job Viewed

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Job Description

permanent
About Us:One Banc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of One Banc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #Demand More, One Banc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in Co Cubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable Fin Tech revolution of the future.Must Have’s0–2 years of experience working directly with customers (in payroll, HR Tech, or Saa S companies).Basic understanding of payroll processes, compliance, and operations.Ability to manage customer issues and keep them satisfied.Your DayBe the main point of contact for clients and build long-term relationships.Help new clients with onboarding, training, and support.Handle payroll and compliance-related tasks accurately.Keep track of client accounts to spot risks or new opportunities.Work with product and technical teams to solve client questions.Share client feedback to improve products and services.Prepare and share reports on client performance and satisfaction.Please note that you will hear from us regarding your application status within 7 days.
This advertiser has chosen not to accept applicants from your region.

Customer experience

Jodhpur, Rajasthan OneBanc

Posted today

Job Viewed

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Job Description

permanent
About Us:One Banc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of One Banc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #Demand More, One Banc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in Co Cubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable Fin Tech revolution of the future.Must Have’s0–2 years of experience working directly with customers (in payroll, HR Tech, or Saa S companies).Basic understanding of payroll processes, compliance, and operations.Ability to manage customer issues and keep them satisfied.Your DayBe the main point of contact for clients and build long-term relationships.Help new clients with onboarding, training, and support.Handle payroll and compliance-related tasks accurately.Keep track of client accounts to spot risks or new opportunities.Work with product and technical teams to solve client questions.Share client feedback to improve products and services.Prepare and share reports on client performance and satisfaction.Please note that you will hear from us regarding your application status within 7 days.
This advertiser has chosen not to accept applicants from your region.

Supervisor, Customer Experience

Bangalore, Karnataka Conduent

Posted 2 days ago

Job Viewed

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
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Supervisor, Customer Experience

Bangalore, Karnataka Conduent

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.

Supervisor, Customer Experience

Bangalore, Karnataka Conduent

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.

Supervisor, Customer Experience

Bangalore, Karnataka Conduent

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Assists others in achieving goals.
+ Broad technical expertise and industry knowledge.
+ Ability to manage hiring and termination actions and training for multiple employees.
+ Manages performance appraisals and pay reviews for team members.
+ Accountable for functional, operational, and program management.
**General Profile.**
+ Supervises daily tasks of the business, technical support and production teams
+ Responsible for team results
+ Works within established precedents and practices.
+ Evaluates and organizes information to solve for problems and challenges
+ Ability to work without supervision.
**Functional Knowledge**
+ Comprehensive understanding of processes, procedures, systems, and concepts.
**Business Expertise**
+ Ability to coordinate team efforts to achieve overall company and client goals.
**Impact**
+ Directly impacts the quality of services provided
+ Supports and trains team members to impact end user experiences
**Leadership**
+ Provides supervision including coaching and quality checks to support associate progress
**Problem Solving**
+ Solves problems and evaluates possible solutions using past technical experience.
**Interpersonal Skills**
+ Strong communication skills to share ideas and information.
**Responsibility Statements**
+ Delivers quality, productivity, and compliance KPI reports.
+ Coaches and gives feedback to team members to enhance performance.
+ Shares processes and business updates with the team.
+ Supervises the team to identify coaching opportunities.
+ Recommends training interventions when necessary.
+ Outlines best practices for associate growth and improvement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
 

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