5,156 Ecommerce Assistant jobs in India

1. Listing Management:  Checking listings for accuracy of data and design before launch
2. Price Management:  Check price list of all new products being launched for every platform
3. Purchase Order (PO) Management:  Negotiating with platforms to maximize billing for the platform and company revenue
4. Inventory Management:  Actively manage and optimize instock levels to meet customer demand while minimizing stockouts and overstock situations
5. MIS and Reporting:  Creating scenario planning dashboards to analyze price point vs margin analysis
6. Marketing Campaigns:  Design strategies for the platform marketing team based on pricing strategy, product lifecycle and liquidation, margins per product
7. Recommendations and Strategy:  Provide recommendations for product assortment, pricing strategies, and inventory management
8. Industry Awareness:  Stay informed about industry trends and best practices in e-commerce analytics. New tech coming to the categories they are handling.
9. Design Collaboration:  Create tasks for the analysts to execute all design requirements for new products, existing products improvements
10. Event Planning and Negotiation:  Planning event prices and margin negotiations with platforms
11. Post Sale Discounting Re-concilliation:  calculate post supply discount / CCogs for platform before 31st of every month
12. Competition Analysis:  Analyze new products being launched by competition, including specs, price points, reviews to recommend new products or upgrades to existing products
13. Review Analysis and ORM Management:  Analyze product reviews and work with the team lead to optimize working for the ORM team, adjust demand and pricing based on review trends
14. Financial Reconciliation:  Work with the finance team to reconcile payments, ensure cases are raised for shortages raised by platforms
15. HR and Hiring:  Hiring for open positions in their team, working with the TA team to post JDs, shortlist profiles, work with the team lead to get budget approvals and execute the hiring drive

Qualifications:

• Masters degree in in Business, Marketing, Analytics, or a related field.
• 3-4 years of experience in e-commerce operations, product management, or analytics.
• Strong analytical, negotiation & vendor management skills
• Proficiency in Excel, Google Sheets, Data Management
• Excellent leadership, communication, and problem-solving skills

At Carnivore Style, you'll find meat delivery probes, smoker reviews, cooking tips, and expert interviews from our team of meat connoisseurs.

The Role

Monthly Salary: $5,930

Are you a highly organized and customer-focused individual with a passion for e-commerce and a deep understanding of providing exceptional online support? Do you thrive in a remote work environment and have a strong desire to contribute to a growing brand? If so, Carnivore Style is looking for you!

Carnivore Style is a growing platform dedicated to providing high-quality resources and products for individuals interested in the carnivore way of eating. We are committed to providing a seamless and positive shopping experience for our customers.

We seek a talented and self-motivated E-commerce Support and Management Specialist to join our fully remote team. This is a unique opportunity to play a vital role in the operational success of our online store.

What You'll Do:

As an E-commerce Support and Management Specialist, you will be responsible for a variety of tasks related to the smooth operation and customer satisfaction of our online store, including:

• Customer Support: Providing prompt, friendly, and effective support to customers via email, chat, and potentially phone, addressing inquiries about orders, products, shipping, and returns.
• Order Management: Monitoring, processing, and tracking customer orders, ensuring accuracy and timely fulfillment.
• Inventory Management: Assisting with monitoring inventory levels, identifying potential stock issues, and coordinating with relevant teams.
• Website Maintenance Support: Assisting with basic website updates, product listings, and ensuring product information is accurate and up-to-date.
• Troubleshooting: Identifying and resolving customer issues or website glitches promptly.
• Feedback Collection: Gathering customer feedback and identifying areas for improvement in the e-commerce experience.
• Reporting: Assisting with generating basic reports on e-commerce performance, customer inquiries, and order trends.
• Collaboration: Working closely with other team members, including marketing and content creation, to ensure a cohesive customer journey.

• .

What We Offer:

• Work From Home: Enjoy the flexibility and comfort of working from anywhere in the world.
• Flexible Schedule: Manage your own time and create a work schedule that suits your lifestyle.
• Competitive Compensation: A set monthly salary of $5,930, reflecting the value you bring to the team.
• Opportunity to Contribute to a Growing Brand: Play a key role in the success of our e-commerce operations.
• Collaborative and Supportive Team Environment: Work alongside individuals who are passionate about the carnivore lifestyle and building a valuable resource.
• Opportunity for Growth: As Carnivore Style expands, there will be opportunities for you to take on new challenges and responsibilities within our e-commerce operations.

Ideal Profile

What We're Looking For:

• Proven E-commerce Support Experience: Experience providing customer service and managing orders within an e-commerce environment.
• Excellent Communication Skills: Strong written and verbal communication skills with a friendly and professional demeanor.
• Problem-Solving Skills: The ability to effectively identify and resolve customer issues.
• Attention to Detail: A meticulous approach to order processing, inventory, and data entry.
• Familiarity with E-commerce Platforms: Experience with common e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
• Basic Technical Aptitude: Comfort with navigating online systems and troubleshooting minor technical issues.
• Self-Motivated and Disciplined: The ability to manage your time effectively and work independently in a remote setting.
• Customer-Centric Approach: A genuine desire to provide exceptional customer service.
• Understanding of the Carnivore Lifestyle (or a willingness to learn): While not strictly required, a genuine interest in the carnivore diet and its principles will be an advantage when interacting with customers

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Flexible working options
• Opportunity to make a positive impact

We are a young dynamic team obsessed with the world of gardening and taking it to people. As a top emerging brand fueling India's new-found love for gardening, we are invested in being the best aid to existing gardeners as well as the newbies who step into this world every single day.

We owe our success to a team of people who care about each part of the process – from horticultural experts to customer delight. Our inclusive environment inspires our tribe to do better, experiment more, collaborate, and feel more encouraged to share their ideas. As we continue to grow rapidly, we're always on the lookout for problem-solving & big thinkers to come aboard!

Responsibilities: 

• Responsible for order processing thru online portal.
• Responsible for shipment labels & correspondent invoices to attach correctly with shipment.
• Maintaining MIS report on daily basis in Excel for orders posted on same day.
• Providing MIS report & Inventory report to the management team on mail for the shipment sent on same day.
• Planning & allocation for inventory as per consumption periodically & fulfilling inventory requirement whenever necessary.
• Proper managing of Returns on online E-Commerce portal & making required communication with respective E-commerce business associated for any discrepancies in returns.
• Recording returns by raising Credit Note for the material returned & received in warehouse.
• Proper coordination with courier partner for shipment to be get picked up on time.
• Responsible for raising online ticket for claim if material received damaged & different product
• Maintaining separate data of Orders, Returns & claims along with filling of paperwork.
• Coordination with E-Commerce business team of company for smooth operations & proper communication to avoid unnecessary discrepancies.

Education and/or Experience: Bachelor's degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces.

E – Commerce: Assistant Manager

Seniority Level: Entry Level (1-3Years)

Job Function : Advertising, Strategy/Planning

Employment Type: Full Time

Job description

Position Summary

We are looking for you - dynamic, best-in-class talent - to join the Interactive Avenues as a Specialist. This role is responsible for and performing many critical functions within the E Commerce team. These tasks include, but are not limited to, keyword/copy creation, billing, trafficking and Q/A, as well as developing, optimizing, and maintaining e-commerce campaigns. This opportunity will provide a platform to partner with the world’s leading consumer brands.

Key Responsibility Area

Skills

Qualifications

Education:

What You Can Expect From Interactive Avenues Interactive Avenue’s vision is to make advertising more insightful to the brands. We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. It’s important that we hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. As an Interactive Avenues employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging. We believe these factors create a workplace where you can be yourself and do amazing work.