3 Emergency Response jobs in India
Emergency Response Officer (1 Year Exp. Must)
Posted today
Job Viewed
Job Description
- Attending to minimum number of calls as specified by the process on a daily basis.
- Ensure adherence to process and quality norms while taking calls.
- Keep one self updated on process knowledge through support of team leads.
- Participate in daily/weekly huddles when conducted.
- Participate in teambuilding and process development activities.
- Upskilling / upgrading process knowledge through Process Training & Soft skills sessions.
- Cooperate with team leads for process enhancements or individual development.
- Abide/adhere to ERC Floor policy, ERC process guidelines, HR Policies.
- EROs at no time will take decisions which involve process deviation but escalate the same to the TL on the floor.
- Achieve a minimum threshold (as set by the process) on Process Knowledge test (PKT) monthly.
**Job Type**: Regular / Permanent
**Salary**: ₹8,000.00 - ₹9,832.00 per month
Ability to commute/relocate:
- Hosangabad Road, Bhopal - 462026, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (required)
Emergency Response Officer (1 Year Exp. Must)
Posted today
Job Viewed
Job Description
- Attending to minimum number of calls as specified by the process on a daily basis.
- Ensure adherence to process and quality norms while taking calls.
- Keep one self updated on process knowledge through support of team leads.
- Participate in daily/weekly huddles when conducted.
- Participate in teambuilding and process development activities.
- Upskilling / upgrading process knowledge through Process Training & Soft skills sessions.
- Cooperate with team leads for process enhancements or individual development.
- Abide/adhere to ERC Floor policy, ERC process guidelines, HR Policies.
- EROs at no time will take decisions which involve process deviation but escalate the same to the TL on the floor.
- Achieve a minimum threshold (as set by the process) on Process Knowledge test (PKT) monthly.
**Job Type**: Regular / Permanent
**Salary**: ₹8,000.00 - ₹9,832.00 per month
Ability to commute/relocate:
- Hosangabad Road, Bhopal - 462026, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (required)
IN-Senior Consultant_ Emergency Response Support System Expert_ Cities_Advisory _ Gurgaon
Posted today
Job Viewed
Job Description
Description
& SummaryA career in our Government and Public Sector Transformation Management practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.In joining, you’ll help federal, state and local government clients solve complex business issues and manage jurisdiction related risk. You’ll help our clients assess their operational and security and data management strategies so they can continue to operate more efficiently and effectively, both today and tomorrow.*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
Responsibilities:
Proficiency in emergency call systems,
telecommunications, IT infrastructure, and system
integration. Experience with 112 systems or similar
emergency response technologies is preferred.
Capable to design and implementation of emergency call
systems for handling high volumes of calls efficiently.
tay informed about the latest technologies and
innovations in emergency call systems and recommend
improvements or upgrades.
rovide technical support for seamless integration of the
emergency call system with other emergency management
systems, such as dispatch systems and Geographic
Information Systems (GIS).
rovide technical support for the 112 emergency call
systems, including troubleshooting issues and ensuring
system reliability and uptime.
nalyze call data and system performance metrics to
identify trends, issues, and areas for improvement.
ollect and incorporate feedback from users and
stakeholders to continually refine and improve the system.
repare and present reports on system performance,
incident handling, and response metrics to stakeholders.
ommunicate with stakeholders/customers on an ongoing
basis.
et and continually manage project expectations with
team members and customers.
rack project milestones and deliverables.
evelop and deliver progress reports, proposals,
requirements documentation and presentations.
sue status reports to the project team, analyze results,
and troubleshoot problem areas.
roactively manage changes in project scope, identify
potential crises, and devise contingency plans.
trong analytical skills to assess system performance,
identify issues, and develop solutions.
Mandatory skill sets: Subject Matter Expertise: Emergency Response Support
System (ERSS), Integrated Command and Control Centers,
Experience of handling Computer Aided Dispatched system
(CAD) and call centre application.
Preferred skill sets: Working with law enforcement agencies like Police, smart city etc. on various Public Safety & Security solutions,
IT/Workflow/ERP applications.
Years of experience required: Total work experience of 10+ years and relevant work
experience of 5+ years in any reputed IT/ITES firm.
Education qualification: Graduation: BE / BTech / MCA
Education
Degrees/Field of Study required: Bachelor of EngineeringDegrees/Field of Study preferred:Certifications
Required Skills
Government & Public Services (G&PS)Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 19 more}Desired Languages
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
Be The First To Know
About the latest Emergency response Jobs in India !