7,327 Front Desk Executive jobs in India

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Front Desk Executive

Agra, Uttar Pradesh Hilton

Posted today

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Job Description

A Front Desk Executive supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
**What will I be doing?**
As a Front Desk Executive, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Supervise Front Desk operations during your assigned shift to a consistently high standard
+ Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
+ Advise your shift team of any special events or VIP Guests in the hotel that day
+ Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
+ Maximize sales revenues through up-selling and marketing program
+ Manage Guest requests, inquiries, and complaints promptly and completely
+ Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
**What are we looking for?**
A Front Desk Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Front Office experience in the hotel, leisure, and/or retail sector
+ Strong commercial/business awareness and demonstration of sales capabilities
+ Calm, organized work ethic with the ability to prioritize and meet deadlines
+ Excellent supervisory, inter-personal, and communication skills
+ A passion for delivering exceptional levels of Guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ A relevant supervisory/management certificate/diploma or degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Desk Executive_
**Location:** _null_
**Requisition ID:** _HOT0BWDX_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Front Desk Executive

Hilton

Posted 11 days ago

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Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Front Desk Executive provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided.
**What will I be doing?**
As the Front Desk Executive, you will be responsible for performing the following tasks to the highest standards:
- Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift.
- Communicate effectively both verbally and in writing to provide clear directions to staff.
- Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements.
- Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations.
- Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment.
- Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice.
- Listen to and understand requests, issues and situations from both guests and team members.
- Regular attendance in conformance with the standards established by Hilton from time to time.
- Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry.
- Support and motivate front desk team members by leading by example and employing competent and consistent management practices.
- Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard.
- Attend training where and when required.
- Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets.
- Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines.
- Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career.
- Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
- Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them.
- Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately "at-home" when they arrive.
- Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of
This advertiser has chosen not to accept applicants from your region.

Front Desk Executive

Bangalore, Karnataka Hilton

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Front Desk Executive provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided.
**What will I be doing?**
As the Front Desk Executive, you will be responsible for performing the following tasks to the highest standards:
- Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift.
- Communicate effectively both verbally and in writing to provide clear directions to staff.
- Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements.
- Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations.
- Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment.
- Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice.
- Listen to and understand requests, issues and situations from both guests and team members.
- Regular attendance in conformance with the standards established by Hilton from time to time.
- Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry.
- Support and motivate front desk team members by leading by example and employing competent and consistent management practices.
- Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard.
- Attend training where and when required.
- Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets.
- Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines.
- Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career.
- Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
- Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them.
- Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately "at-home" when they arrive.
- Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of
This advertiser has chosen not to accept applicants from your region.

Front Desk Executive

Jaipur, Rajasthan Hilton

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Front Office Executive is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre.
**What will I be doing?**
As the Front Office Executive, you will be responsible for performing the following tasks to the highest standards:
- Maintain high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
- Be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
**What are we looking for?**
A Front Office Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Able to perform moderately complex mathematical calculations without error.
- Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs.
- Able to access and accurately input information using a moderately complex computer system.
- Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Good interpersonal skills to provide overall guest satisfaction.
- Able to work under pressure and deal with stressful situations during busy periods.
- 1 to 2 years of related working experience preferred.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Desk Executive_
**Location:** _null_
**Requisition ID:** _HOT0BCTR_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Front Desk Executive

Noida, Uttar Pradesh Rus Education

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Position Overview :

We are seeking a courteous, well-spoken, and professional Front Desk Receptionist to be the face of our organization. The receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming atmosphere and ensuring smooth day-to-day front office operations.


Key Responsibilities :

  • Greet and welcome visitors, students, and parents in a professional and friendly manner.
  • Answer, screen, and forward incoming phone calls.
  • Provide accurate information about Rus Education’s services, courses, universities, and admission process.
  • Maintain a clean and organized reception area.
  • Schedule appointments and manage calendars for counselors or management staff.
  • Handle basic inquiries and route specific queries to the relevant department or personnel.
  • Maintain visitor logs and ensure security protocols are followed.
  • Receive and sort daily mail, deliveries, and couriers.
  • Assist in administrative tasks such as data entry, maintaining records, and preparing reports.
  • Coordinate with counselors and back-office staff to ensure smooth flow of information and support.


Requirements :

  • Proven work experience as a receptionist, front office representative, or similar role.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Excellent verbal and written communication skills in English and Hindi.
  • Professional appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Customer-service attitude.
  • Ability to work independently and as part of a team.
  • Minimum qualification: Graduate in any stream.
This advertiser has chosen not to accept applicants from your region.

Front Desk Executive

Noida, Uttar Pradesh Rus Education

Posted today

Job Viewed

Tap Again To Close

Job Description

Position Overview:

We are seeking a courteous, well-spoken, and professional Front Desk Receptionist to be the face of our organization. The receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming atmosphere and ensuring smooth day-to-day front office operations.

Key Responsibilities:

  • Greet and welcome visitors, students, and parents in a professional and friendly manner.
  • Answer, screen, and forward incoming phone calls.
  • Provide accurate information about Rus Education’s services, courses, universities, and admission process.
  • Maintain a clean and organized reception area.
  • Schedule appointments and manage calendars for counselors or management staff.
  • Handle basic inquiries and route specific queries to the relevant department or personnel.
  • Maintain visitor logs and ensure security protocols are followed.
  • Receive and sort daily mail, deliveries, and couriers.
  • Assist in administrative tasks such as data entry, maintaining records, and preparing reports.
  • Coordinate with counselors and back-office staff to ensure smooth flow of information and support.

Requirements:

  • Proven work experience as a receptionist, front office representative, or similar role.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Excellent verbal and written communication skills in English and Hindi.
  • Professional appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Customer-service attitude.
  • Ability to work independently and as part of a team.
  • Minimum qualification: Graduate in any stream.
This advertiser has chosen not to accept applicants from your region.

Front Desk Executive

Noida, Uttar Pradesh Rus Education

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Position Overview :
We are seeking a courteous, well-spoken, and professional Front Desk Receptionist to be the face of our organization. The receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming atmosphere and ensuring smooth day-to-day front office operations.

Key Responsibilities :
Greet and welcome visitors, students, and parents in a professional and friendly manner.
Answer, screen, and forward incoming phone calls.
Provide accurate information about Rus Education’s services, courses, universities, and admission process.
Maintain a clean and organized reception area.
Schedule appointments and manage calendars for counselors or management staff.
Handle basic inquiries and route specific queries to the relevant department or personnel.
Maintain visitor logs and ensure security protocols are followed.
Receive and sort daily mail, deliveries, and couriers.
Assist in administrative tasks such as data entry, maintaining records, and preparing reports.
Coordinate with counselors and back-office staff to ensure smooth flow of information and support.

Requirements :
Proven work experience as a receptionist, front office representative, or similar role.
Proficiency in MS Office (Word, Excel, Outlook).
Excellent verbal and written communication skills in English and Hindi.
Professional appearance and demeanor.
Strong organizational and multitasking abilities.
Customer-service attitude.
Ability to work independently and as part of a team.
Minimum qualification: Graduate in any stream.
This advertiser has chosen not to accept applicants from your region.
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Front Desk Executive

Maharashtra, Maharashtra CP Goenka International School - India

Posted today

Job Viewed

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Job Description

Bachelors / Masters Degree (Any Stream).
3 to 5 years of Experience working in a School.
Should possess Good Communication, Organizational and Technology Skills.
This advertiser has chosen not to accept applicants from your region.
 

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