11 Hr Technology jobs in India

AVP- HR Technology

Chennai, Tamil Nadu Saaki Argus & Averil Consulting

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Job Description

Our client is a leading Non Banking Financial Services company, looking to hire AVP - HR Technology.


Title: AVP HR Technology

Location: Chennai


Responsibilities:

  • Develop and execute the HR tech roadmap to align with the NBFC s growth and transformation goals
  • Assess emerging technologies and recommend solutions to modernize and optimize HR processes to improve efficiency and reduce manual intervention
  • Partner with IT and HR leaders to ensure seamless integration of HR systems across the organization
  • Oversee the implementation, customization, and management of HR Technology systems like HRIS, payroll, ATS, performance management, and employee engagement platforms
  • Ensure HR technology systems are scalable, user-friendly, and compliant with financial and regulatory requirements
  • Champion initiatives that improve the digital experience for employees, fostering engagement and adoption of HR tools
  • Lead change management efforts to ensure smooth transitions during technology upgrades or system changes
  • Lead the end-to-end lifecycle of HR projects under the Build-Transfer model, from conceptualization to transition
  • Define project objectives, scope, timelines, and success metrics partnering with HR Functional Heads which is aligning with business goals
  • Develop and maintain a comprehensive HR project roadmap to prioritize and execute key initiatives
  • Manage relationships with technology vendors, ensuring timely delivery and support
  • Evaluate vendor offerings to ensure alignment with the NBFC s regulatory and operational requirements
  • Ensure compliance with labor laws, RBI guidelines, and data privacy regulations in all HR technology implementations
  • Establish governance frameworks to monitor project milestones, budgets, and deliverables
  • Ensure all HR technology solutions comply with statutes and other data privacy regulations
  • Conduct periodic audits of HR systems and processes to mitigate risks. Identify and mitigate risks associated with project execution and transitions
  • Ensure compliance with all organizational policies and regulatory requirements


Desired Profile:

  • 12+ years of experience in HR technology, preferably in BFSI/NBFC
  • Proven track record in implementing and managing HR systems at scale
  • Proven expertise in implementing projects within the Build-Transfer or similar models
  • Experience working with cross-functional teams in fast-paced, dynamic environments

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HR Technology Analyst

Bengaluru, Karnataka Verifone

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Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

About the role

The Global HR Technology Team is a creative community brought together to enable Verifone processes using engaging, collaborative, and leading-edge solutions that are simple, drive integrity and enhance digital people experiences.

As a HR Technology Analyst and member of the HR Technology organization, you will design and implement solutions using a variety of tools including Workday HCM, Compensation, Benefits, Absence, Talent, Reporting, Integrations, and third-party applications in Talent Acquisition, Learning and Development, and Employee Engagement.

In collaboration with the Manager, HR Technology, you will partner with various cross-functional teams to help support and contribute to solutions that optimize processes, deliver value, and enhance user experience.

Key Responsibilities:

  • Function as an expert for Workday administration – People transactions, business process configuration and design including advising the HR team, managers and employees in the proper use of the system to support self-service.
  • Knowledge of Workday security and Workday Reporting to a functional level.
  • Own the documentation lifecycle – developing admin guides, job aids, training materials and user support content.
  • Facilitate training sessions and solution design workshops to support change management and user adoption.
  • Lead or participate in Systems technology projects including implementations or upgrades. Manage project timelines and stakeholders to ensure successful project outcomes.
  • Work with Manager, HR Technology to support the coordination and drive automation of Workday and process improvement. Identify areas of improvement to ensure we are using the system effectively and suggest further system changes and enhancements as appropriate.
  • Work with the HR Technology team to manage the prioritization and execution of Workday fixes.
  • Assist in the review, testing, implementation, training and communication of Workday system changes and upgrades including the bi-annual Workday releases.
  • Support all functional aspects of Workday modules and day to day management and maintenance of this.
  • Strong collaboration with HR Teams to respond to business needs and build appropriate solutions
  • Support the configuration and development of Workday to ensure simplicity and value for end users.
  • Monitor and respond to support queries being raised, resolve where possible and/or liaise with 3rd party support agent or other internal functions
  • Skills and Experience we desire

  • 2+ years of experience in HR Technology, with a focus on Workday systems with demonstratable and strong cross-functional knowledge in one or more of the following areas: HCM, Compensation, Benefits, Talent, Reporting, and Integrations. Workday training and/or professional certifications are considered a valuable asset.
  • Clear and concise communicator with the ability to effectively deliver messages to individuals and groups across various contexts. Skilled at influencing perspectives and driving action by presenting ideas, information, and data in an engaging, audience-tailored manner through appropriate communication channels.
  • Analytical and solution-oriented, with a strong ability to identify and understand issues, evaluate data from multiple sources, and draw sound conclusions. Use logical, fact-based approaches to determine effective courses of action and make decisions aligned with known constraints and potential outcomes.
  • Strong relationship builder, adept at fostering collaborative partnerships to support the achievement of work goals. You demonstrate interpersonal sensitivity, openness, and trust, enabling confidence in one’s intentions and actions.
  • Exemplify integrity, consistently upholding robust security and confidentiality standards in handling sensitive information.
  • Committed to achieving high standards at individual, team, and organizational levels. Demonstrate persistence in meeting or exceeding ambitious goals, and takes pride in continuous improvement and measurable success.
  • Provide clear instruction, positive role modeling, and meaningful opportunities for learning and you support others in skills development, inquiry, and deeper understanding through guidance and encouragement.
  • Our commitment

    Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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    HR Technology Analyst

    Mumbai, Maharashtra Puma Energy

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    Job Description

    Main Purpose:

    As a Workday HR System Analyst, you’ll own the end-to-end configuration, support and continuous improvement of Workday HCM—spanning Performance Management (Goal Setting, Merit & Year-End Reviews), Advanced Compensation, Payroll, Security, Learning and Reporting. You’ll partner with HR domain leads to implement best-practice processes, build integrations and custom reports, and ensure a scalable, maintainable system that drives data-driven decision-making across the organization.

    Knowledge Skills and Abilities, Key Responsibilities:

    Company
    Puma Energy is a global integrated midstream and downstream oil company active in close to 45 countries. Formed in 1997 in Central America, Puma Energy has since expanded its activities worldwide, achieving rapid growth, diversification and product line development. The company directly manages over 8,500 employees. Headquartered in Singapore, it has regional hubs in Johannesburg (South Africa), San Juan (Puerto Rico), Brisbane (Australia), Tallinn (Estonia) and has recently setup a Global Delivery Centre in Mumbai (India).

    KEY RESPONSIBILITY:

    • Performance & Review Templates: Requirements gathering, design, implementation and testing of Workday review templates for Goal Setting, Merit Review and End-of-Year Performance Review processes.
    • Compensation Configuration: Configure Advanced Compensation, compensation plans and allowance plans in Workday, ensuring alignment with global reward strategies.
    • Payroll & Integrations: Implement and support payroll modules; build and maintain integrations using EIB, Core Connectors, Payroll Interface and Studio to synchronize data between Workday and external systems.
    • Security Administration: Configure Workday security groups, roles and domain-level permissions to safeguard HR data integrity and meet compliance requirements.
    • Learning Module Support: Manage configuration and maintenance of the Learning module, including course setup, enrolment rules and reporting.
    • Custom Reporting: Develop and maintain Advanced, Matrix, Composite and nBox reports; deliver dashboards and scorecards that provide actionable HR insights.
    • System Maintenance & Improvement: Perform regular testing, troubleshoot issues, and recommend enhancements or alternate solutions to optimize Workday processes and performance.

    Qualifications & Experience
    • Education: Bachelor’s degree in Computer Science, Computer Engineering or a related technical field preferred; any bachelor’s degree acceptable
    • Minimum Experience: 2–3 years hands-on experience in HRIS, with a focus on Workday HCM configuration and support
    • Module Expertise: Proven track record implementing Workday modules for Performance Management, Compensation (Base & Advanced), Payroll, Security,

    Learning and Reporting
    • Integration Skills: Practical experience building and troubleshooting Workday integrations (EIB, Core Connectors, Studio)
    • Reporting Proficiency: Strong ability to author complex custom reports and translate data into insights for HR and business stakeholders
    • Analytical Capability: Excellent problem-solving skills and attention to detail, with the ability to analyze process gaps and drive continuous improvement
    • Communication: Exceptional verbal and written communication skills, able to engage both technical and non-technical audiences

    Skills & Competencies
    • In-depth knowledge of Workday HCM modules and integration technologies
    • Ability to manage multiple priorities in an Agile environment
    • Sound project management and documentation skills
    • Strong stakeholder engagement and training capabilities
    • High degree of confidentiality and professional integrity

    Key Relationships and Department Overview:

    Key Relationships
    • Global Head of HR Operations & Digital Transformation
    • Regional & Country HR Managers
    • Head of Compensation & Benefits
    • Payroll & Benefit Partners
    • IT Managers & Leaders
    • Business Managers

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    DGM - HR Technology

    Mumbai, Maharashtra ScaleneWorks

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    Job Description

    What impact will you create?

    You will be entrusted with owning, leading, and successfully executing the HR technology and digitalization plan across group company. This pivotal role requires a strategic thinker with a deep understanding of HR technology trends, the ability to drive change, and a passion for enhancing user experience and operational efficiency through technology.


    Key Responsibilities


    1. Strategic Leadership:

    Own and lead the execution of the HR technology and digitization plan aligned with the overall HR and business strategy.

    Provide thought leadership on the latest trends and technologies in HR, ensuring continuous innovation and improvement.

    2. Project Management:

    Lead the successful delivery of large and complex HR digitization projects and initiatives on time and within budget.

    Collaborate with technology partners to implement new tools and manage the Digital HR Technology landscape.

    3. Technology Expertise:

    Stay abreast of HR technology trends and explore new thinking to enhance user experience and operational efficiency.

    Enhance HR Data Management, People Analytics, and HR Process Automation product knowledge through self-learning and certification.

    4. Change Management and Collaboration:

    Collaborate with HR COEs and drive change management to ensure the smooth adoption of digital HR solutions.

    Partner with Corporate HR, Business HR CoEs, and People Experience Center to strengthen the data foundation and run seamless people processes on digital platforms.

    5. Data Analysis and Visualization:

    Understand and analyse HR Data, identifying process digitization needs, analytical outcomes, and visualization requirements.

    Implement HR Data Warehousing solutions, support data visualization platforms, and provide data-driven insights to the HR department.

    6. Innovation and Advanced Analytics:

    Build new KPIs and Data Models for Advanced Analytics Use Cases.

    Perform periodic audits of HR data, service management data, and key operational parameters to drive continuous improvements.


    Your manger :

    You will report to Lead Digital HR & Analytics

    Your team :

    You will have a team of 6-8 HR Technology professionals and an opportunity to partner with and learn from colleagues across Corporate HR & Corporate IT Team.

    Other partners :

    Internal: HR CoEs, Business HR Teams, People Experience Center

    External: Product Vendors, Technology Partners


    Who are we looking for?


    Key Skills (Must Have)

    Experience in performing digital maturity assessment for HR Tech, evaluating products and processes for digitalization, and preparing business case for sponsorship.

    Experience in leading at least one end to end implementation of SAP SuccessFactors for hire to retire processes

    Must have strong Techno-Functional understanding of people and organisation structure design and processes related to Recruitment, Onboarding, Performance, Talent, Compensation, Payroll, Time, Benefits, Employee Survey, Grievance Management and Employee Helpdesk.

    Exposure to other leading Cloud based HRMS product and have a very good understanding of HRMS Data Structure

    Full-cycle implementation knowledge of Data Warehousing or BI solutions using HR data from key cloud-based HRMS solutions (e.g., Success Factors, Workday, Oracle).

    Must have worked in the People Analytics domain with knowledge of visualization tools like Power BI, QlikView, Qlik Sense, Tableau, etc.

    Proven experience in managing large and complex IT projects, ensuring timely delivery within budget, encompassing preparation of Business Case, preparation of Project Plan, Requirement gathering, Testing, Deployment, Project monitoring and governance.

    Excellent interpersonal communication and influencing skills, both written and verbal, to effectively convey information to diverse stakeholders.

    Good understanding of project management, financials management and budgeting


    Key Skills (Nice to Have)

    Any Business Analyst certification

    Any IT project management certification (Like Project Management Professionals certification)

    Knowledge of Data Science tools and techniques, with exposure to R or Python for data and statistical analysis.


    Education

    - A bachelor s degree in any Engineering stream and or MBA degree in HR

    - Certification in HR Tech Processes/ Data Science/ People Analytics


    Experience

    - 10 - 12 years of experience

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    Manager HR Technology

    Mumbai, Maharashtra ScaleneWorks

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    Job Description

    What impact will you create?

    As the Manager HR Tech , you will play a crucial role in driving and implementing various HR technology initiatives across multiple facets such as Talent Acquisition, Performance Management, Rewards, Employee Listening, and other critical HR processes. This role demands strategic execution, where you'll leverage your expertise to enhance operational efficiency and user experience through the effective deployment of HR technology solutions


    Key Responsibilities

    1. Strategic Oversight:

    Take ownership and lead the execution of HR technology initiatives aligned with organizational and HR strategies.

    Offer strategic guidance, leveraging your deep understanding of HR technology trends to foster innovation and continuous improvement.

    2. Project Leadership:

    Manage and oversee the implementation of diverse HR technology projects, ensuring timely delivery and adherence to budget constraints.

    Collaborate with technology partners to introduce new tools and maintain a robust Digital HR Technology landscape.

    3. Technology Proficiency:

    Stay updated with the latest HR technology trends, fostering improvements in user experience and operational efficiency.

    Expand expertise in HR Data Management, People Analytics, and HR Process Automation through self-learning and relevant certifications.

    4. Change Management and Collaboration:

    Collaborate with HR Centers of Excellence (COEs) to drive change management initiatives, ensuring seamless adoption of digital HR solutions.

    Partner with Corporate HR, Business HR CoEs, and People Experience Center to fortify the data foundation and streamline people processes using digital platforms.

    5. Data Analysis and Visualization:

    Analyze HR data, identifying digitization opportunities, analyzing outcomes, and determining visualization requirements.

    Support in implementing HR Data Warehousing solutions by integrating all data sources and help provide data-driven insights to the HR department.

    6. Innovation and Advanced Analytics:

    Provide inputs for develop new KPIs and Data Models for Advanced Analytics Use Cases.

    Conduct periodic audits of HR data and operational parameters to drive ongoing improvements.


    Who will you partner with?

    Your manager : You will report to DGM HR Tech

    Your team : You will have a team of 1-2 HR Technology professionals and an opportunity to partner with and learn from colleagues across HR Tech, Corporate HR and Corporate IT Team.

    Other partners :

    Internal: HR CoEs, Business HR Teams, People Experience Center

    External: Product Vendors, Technology Partners


    Who are we looking for?


    Key Skills (Must Have)

    Proven experience in HR processes digitalization and experience in overseeing implementations of HR technologies like SAP SuccessFactors, Workday, Phenom etc.

    Strong Techno-Functional understanding of Recruitment, Onboarding, Performance Management, Talent Development, Compensation, Payroll, Time Management etc

    Exposure to some of the leading SaaS HRMS products and an understanding of HRMS Data Structure.

    Good understanding of Data Warehousing or BI solutions using HR data from major cloud based HRMS solutions (e.g., SuccessFactors, Workday, Oracle).

    Proven track record in managing IT projects within stipulated budgets and timelines,

    Proficiency in change management initiatives, including preparation of training guides, SOPs, and conducting training sessions

    Excellent communication skills and the ability to convey information effectively to diverse stakeholders.

    Strong analytical skills to comprehend HR data, identify digitalization needs, and derive actionable insights.

    Familiarity with project financial management and budgeting.


    Key Skills (Nice to Have)

    Business Analyst certification.

    IT project management certification (e.g., Project Management Professionals certification).

    HR Operations Process Proficiency


    Education

    A bachelor s degree in computer science and or an MBA in HR.

    Experience

    6 - 8 years of progressive experience in HR Technology or related fields.

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    Associate Director, Core HR Technology

    Ahmedabad, Gujarat The Kraft Heinz Company

    Posted today

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    Job Description

    Description

  • Lead the development and implementation of HR tech, ensuring alignment with engineering best practices.
  • Collaborate with cross-functional teams, including HR, Product, Finance, Design, and Operations to align technology initiatives with overall business objectives.
  • Continuously assess and optimize HR systems, processes, and workflows to enhance efficiency, user experience, and data integrity.
  • Ensure HR technology systems comply with regulatory requirements, industry standards, and data security protocols.
  • Bring the outside in. Scout the industry for disruptive technologies that can improve efficiency and/or effectiveness.
  • Collaborate with vendors to evaluate, select, implement, and maintain HR technology solutions that meet the organization's needs.
  • Develop and operate modern platform architecture approaches to meet key business objectives and provide end-to-end HR technology solutions.
  • Manage a team of HR technology specialists, providing guidance, coaching, and mentorship to drive individual and team performance.
  • Support change management efforts related to HR technology implementations, upgrades, and process enhancements, ensuring successful adoption and integration.
  • Oversee development of technical specifications documents based on product requirements documents and design specifications documents.
  • Provide input into training programs to enhance HR technology skills and knowledge across the organization.
  • Establish and govern testing and release management discipline within Agile pod(s) to ensure a successful end-user experience for all deployments.
  • Ensure that KHC processes and controls are followed in all activities.
  • Location(s)

    Ahmedabad – Mondeal Heights – GBS Center
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    HR Operations - Technology

    Sun Pharmaceuticals, Inc

    Posted 10 days ago

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    Job Description

    Position: Senior Manager - HR Operations- Technology
    Job Summary
    Designing and implementing HR-related technology projects in order to streamline processes, reduce costs and increase productivity. The job involves interacting with various COEs and stakeholders, understanding their requirements, converting them into technological deliverables and working with the IT team and external vendors to realize the product. Various projects involved under this job are SuccessFactors Implementation and support, launching HR applications, supporting in upgrades in HR Tech tools, and working on various other tech projects. Analysis and reporting of organization-wide data across various parametersin order to generate businessinsights to drive decision-based data making. HR dashboard design & maintenance Over viewing designing and maintaining the HR dashboard to give both a summarized and detailed view of manpower numbers and costs. Reporting in SF to gain insights
    Areas Of Responsibility
    Project planning and management for HR technology projects in order to streamline the processes, with an emphasis on the technical components of business needs. Gathering functionalrequirementsfrom HR & converting them into technical requirements. Working with IT team to get new processes implemented & HR trained to use the system. Managing the costs benefits & effective utilization in terms of vendors support including the contract renewal processes. Maintains systemsto ensure continued operations and reporting efficiency, and resolves software issues. Ensures data integrity, system security, and testing ofsystem changes. Designs and generates queries, reports, and dashboards. Trains stake holders and users on system utilization. Serves as liaison between users, the IT and the third parties. Interpret data across various parameters, analyze results and provide ongoing reports in order to generate business insights. Present data to relevantstakeholders in order to encourage more data-driven decision making Analyzing attrition data and deriving insights using different parameters. Presenting trend analysis to relevant business stakeholders to aid them in better employee retention. Other projects and responsibilities may be added at the managers discretion.
    Job Scope
    Internal Interactions (within the organization) HR COEs, IT Team, Finance Team
    External Interactions(outside the organization) Technology product and service providers Geographical Scope Global
    Educational Qualification - Graduation, Dip./MBA - HR Skills Understanding of technology, Analytical skills, Collaboration, Adaptability, Negotiation, Communication & Presentation Skill
    Experience 10+ years of relevant experience. Should have experience in implementing or supporting SuccessFactors modules like Recruitment, Onboarding, and Employee Central. Additional experience in other modules would be an added advantage. Should be a People Manager
    We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.
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    HR Operations - Technology

    Mumbai, Maharashtra SUN PHARMA

    Posted today

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    Job Description

    Position: Senior Manager - HR Operations- Technology

    Job Summary

    Designing and implementing HR-related technology projects in order to streamline processes, reduce costs and increase productivity. The job involves interacting with various COEs and stakeholders, understanding their requirements, converting them into technological deliverables and working with the IT team and external vendors to realize the product. Various projects involved under this job are – SuccessFactors Implementation and support, launching HR applications, supporting in upgrades in HR Tech tools, and working on various other tech projects. Analysis and reporting of organization-wide data across various parametersin order to generate businessinsights to drive decision-based data making. HR dashboard design & maintenance – Over viewing designing and maintaining the HR dashboard to give both a summarized and detailed view of manpower numbers and costs. Reporting in SF to gain insights

    Areas Of Responsibility

    • Project planning and management for HR technology projects in order to streamline the processes, with an emphasis on the technical components of business needs. • Gathering functionalrequirementsfrom HR & converting them into technical requirements. • Working with IT team to get new processes implemented & HR trained to use the system. • Managing the costs benefits & effective utilization in terms of vendors’ support including the contract renewal processes. • Maintains systemsto ensure continued operations and reporting efficiency, and resolves software issues. • Ensures data integrity, system security, and testing ofsystem changes. • Designs and generates queries, reports, and dashboards. • Trains stake holders and users on system utilization. • Serves as liaison between users, the IT and the third parties. • Interpret data across various parameters, analyze results and provide ongoing reports in order to generate business insights. • Present data to relevantstakeholders in order to encourage more data-driven decision making • Analyzing attrition data and deriving insights using different parameters. • Presenting trend analysis to relevant business stakeholders to aid them in better employee retention. • Other projects and responsibilities may be added at the manager’s discretion.

    Job Scope

    Internal Interactions (within the organization) HR COEs, IT Team, Finance Team

    External Interactions(outside the organization) Technology product and service providers Geographical Scope Global

    Educational Qualification - Graduation, Dip./MBA - HR Skills Understanding of technology, Analytical skills, Collaboration, Adaptability, Negotiation, Communication & Presentation Skill

    Experience  10+ years of relevant experience. Should have experience in implementing or supporting SuccessFactors modules like Recruitment, Onboarding, and Employee Central. Additional experience in other modules would be an added advantage. hould be a People Manager 

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    HR SNOW Technology Manager - HIH - Evernorth

    Hyderabad, Andhra Pradesh The Cigna Group

    Posted 10 days ago

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    Job Description

    **This position will:**
    + Lead and manage the full lifecycle of Application Management including system enhancements, support, and maintenance, in adherence to service level agreements
    + Manage the incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling
    + Work directly with business analysts and developers to ensure a good understanding of requirements/ user stories
    + Provide insight, guidance, and review at all levels from architecture to design and code
    + Provide development solutions to meet functional requirements with technologies such as Glide scripting, Jelly script, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow API's
    + Provide supervision and direction to technical team members and staff, while leading the daily Scrum meetings/standups
    + Follow software development life cycle methodology to include development based on business requirements, unit/UAT testing, and change documentation to meet change control requirements
    + Directly engage with the end user on requirements and offer technical direction and insight as needed
    + Excellent analytical and communication skills
    + Work independently and as part of a team with colleagues at all levels
    + Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution
    + Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise
    + Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems
    + Identify best practices and implement them in engagements
    **Responsibilities:**
    · Manage Application Management support for the ServiceNow HRSD solution
    · Understand the business context and how to translate business and functional requirements into a sustainable ServiceNow HRSD implementation
    · Provide insight and expertise into the ServiceNow platform capabilities and vendor product roadmap
    · Provide the final technical escalation point for technical teams
    · Review user stories and provide story points to size the user stories
    · Document technical specifications, technical/architectural design documentation
    · Advise business stakeholders on options/ impacts
    · Conduct QA to ensure design is appropriate
    · Manage and lead the development workstream and developers
    · Proactively identify, communicate, mitigate risks, and escalate as needed
    · Review technical requirements, advise on technical solutions, and provide resolution to development/technical issues
    · Provide best practices for development
    · Ability to do development work
    · Lead environment readiness for Testing and Deployment
    Partner closely with the broader ServiceNow platform team on impacts to shared platform components, sustainment, and governance processes
    **Qualifications:**
    **Education:**
    + Bachelor's degree in Software Engineering, Information Systems, Business, or equivalent
    **Experience:**
    + Minimum 3+ years leading application development teams focused on software delivery, preferably working with global teams
    + Minimum of 7+ years of ServiceNow implementation experience in large complex environments, preferably with ServiceNow RHSD
    + Minimum 11+ years in application development, preferably in health care or related field
    **Required Qualifications:**
    + Experience leading development teams and applying agile/lean practices
    + Experience in ServiceNow technical design, development, and review with the ability to provide insight, guidance, and review at all levels from architecture to design and code
    + Experience working in a dual-shore model, managing offshore teams, and coordinating with onshore and business teams
    + Demonstrated ability to work in a fast-paced and changing environment with short deadlines
    + Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise
    + Proficient in Agile development and all phases of the Application Development Lifecycle
    + Knowledge and support of ServiceNow upgrade process
    + Strong technical project management and leadership skills
    + Experience with software development support tools (e.g. Jira, Rally, etc.)
    + Certifications
    + ServiceNow System Administrator (CSA)
    + HR Fundamentals (CIS-HR)
    + HR Implementation
    + Deep ServiceNow HRSD experience - from a configuration, as well as overall ServiceNow system architecture perspective
    + Deep experience in configuration and development
    + Strong leadership, communication, and consulting skills
    + Ability to drive strategy discussions
    **Preferred Qualifications:**
    + Master's degree - MBA / MCA / Master's in Software Engineering
    + Certified Scrum Master (CSM)
    + ITIL V3 Expert Certified
    + Experience working with multiple technology platforms
    **Equal Opportunity Statement:**
    _Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations._
    **About Evernorth Health Services**
    Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
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    Manager- HR Operations| Technology Co | Blr

    Karnataka, Karnataka Michael Page

    Posted today

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    Job Description

  • Opportunity to work with ta leading SaaS company
  • Opportunity to work with a renowned leadership
  • About Our Client

    Our client is a leading SaaS company based in Bangalore. It has operations worldwide and serves Fortune 1000 companies.

    Job Description

  • Data Management & HRIS Leadership: You will own the integrity of employee data across the entire lifecycle, maintaining and auditing master data while championing the HRMS, including configuration, testing, and rollout.
  • Performance Review Cycle Management: You will lead the end-to-end Performance Review Cycle, including eligibility, calibration, analysis, and budgeting, ensuring timely feedback and documentation.
  • Payroll & Compliance Support: You will partner with finance to ensure accurate and timely payroll processing, track anomalies, and oversee flawless final settlements and statutory compliance.
  • Process Development & Ownership: You will create and maintain Standard Operating Procedures (SOPs) for critical HR processes, ensuring adherence to internal workflows and hygiene checks.
  • Employee Engagement & Admin Coordination: You will plan and execute engagement initiatives and collaborate with the admin team on office management to ensure a positive employee experience.
  • The Successful Applicant

  • Global HR Operations Experience: 5+ years in global HR, including HRMS (Darwinbox preferred).
  • Process and Data Management Skills: Proficient in data handling, payroll, audits, and compliance; able to analyze data for insights.
  • Attention to Detail and Ownership: Focuses on accuracy and takes responsibility for process improvement.
  • Cross-Functional Collaboration: Works effectively with teams and stakeholders.
  • Analytical Skills: Uses spreadsheets and data tools for decision-making.
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