3,411 IT Support Roles jobs in India
Placement Support & Coordination Roles - Multiple opportunities
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- Multiple opportunities available: continuing and fixed-term
- Flexible, hybrid working options in Gold Coast | Lismore | Coffs Harbour
- Join a supportive team with strong professional development pathways
About us
Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.
Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.
About the opportunity
We are excited to offer multiple opportunities in our Faculty of Education’s Professional Experience team. With a mix of roles available, these positions support our early childhood, primary and secondary education students as they undertake professional experience placements in schools and early learning settings. We are recruiting:
- Professional Experience Officers (HEW 4) , who support the coordination of professional placements for Education students by ensuring students meet strict compliance requirements, managing communications, maintaining placement systems, and providing guidance to students and staff. This role is student-facing and involves working closely with internal teams and placement providers to ensure smooth day-to-day operations.
- Professional Experience Coordinators (HEW 5) , with added responsibility of negotiating placements, resolving complex issues, and ensuring compliance. Coordinators work closely with host facilities, academic staff and stakeholders to ensure placements are well-managed and aligned with accreditation requirements.
Both roles play a critical part in delivering high-quality, work-integrated learning experiences and provide a unique opportunity to contribute to shaping the next generation of teachers.
Available roles will be discussed at our ‘Future Opportunities Workshop’.
Why Apply
This is your chance to join a collaborative, service-focused team within one of the University’s key teaching Faculties. With roles available at both entry and experienced levels, you’ll be in a student-centred environment where your contributions have a direct impact on teacher preparation and professional readiness. Whether you're launching your career in higher education or looking to deepen your coordination and stakeholder management experience, this is a chance to make a real difference.
About you
You’re a pro-active and organised professional who takes pride in delivering high-quality customer support and building strong relationships. You thrive in a collaborative environment, can manage competing priorities with ease, and bring excellent communication skills to every interaction.
For Professional Experience Officer (HEW 4) roles, you’ll have established administrative skills and digital literacy, with the ability to coordinate tasks efficiently, communicate clearly with students and staff, and maintain accurate placement records in fast-paced environments.
For Professional Experience Coordinator (HEW 5) roles, you’ll demonstrate all of the above, with familiarity in coordinating logistics for placements, internships, events, or operational processes involving multiple stakeholders. You’re confident in negotiating with external organisations, applying sound judgement to resolve complex issues, and ensuring placements align with academic and policy requirements. A background in education or experience in the sector will be highly regarded.
Salary and benefits
Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. These positions are:
- Continuing and fixed-term opportunities available.
- Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480.
- HEW Level 4: The base salary is $72,947 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is $5,348.
- HEW Level 5: The base salary is 80,737 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is $9 ,462.
Find out more about working at SCU by visiting Why Work at SCU.
Application requirements
Applicants must apply online and attach a CV as well as responding to the application questions by the closing date. Information to support you to prepare for your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting
Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with work rights in Australia.
Future Opportunities Workshop:
Shortlisted applicants will be invited to attend a 4-hour workshop in early-mid August. This workshop will include:
- Group sessions to showcase teamwork and interpersonal skills.
- One-on-one interviews to understand your experiences and aspirations.
- Skills and strengths activities to evaluate your proficiency in administration, time management, and attention to detail.
Further information
Additional information is available in the position descriptions, or by contacting:
Email:
Closing Date: 11.30pm AEST, Sunday 27 July 2025.
Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.
The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.
We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.
Together, we are Transforming Tomorrow.
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Expression of Interest: NDIS Support Coordination Roles (Level 2 & 3)
Posted today
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Job Description
Expression of Interest: NDIS Support Coordination Roles (Level 2 & 3)
Location: Darwin or Nhulunbuy
Your Opportunity – Be Part of Something Bigger
Are you passionate about walking alongside people with disability, empowering them to live strong, connected lives in community?
Miwatj Health Aboriginal Corporation is seeking Expressions of Interest (EOI) for two levels of NDIS Support Coordination roles . These positions are based in Darwin or Nhulunbuy and will support NDIS Participants across East Arnhem Land.
Level 2 – NDIS Support Coordinator
Salary: $82,882 – $5,145 per annum
This role focuses on supporting NDIS participants to understand and implement their care plans. You will work closely with individuals and their families to overcome barriers, connect with the right supports, and strengthen participation in community life.
Key Responsibilities:
- Support participants to understand and use their NDIS plan
- Connect individuals with trusted services, providers, and community resources
- Address challenges to help participants reach their goals
- Record work through a fee-for-service model and meet monthly targets
Level 3 – NDIS Specialist Support Coordinator
Salary: $1 7,978 – $1 0,710 per annum
This role provides culturally safe, specialist case management for participants with more complex needs. You will support participants to navigate significant challenges and ensure high-level coordination across systems of care.
Key Responsibilities:
- Manage complex cases with multiple service providers
- Oversee plan implementation, transitions, and crisis support
- Maintain compliance with NDIS Quality and Safeguarding Standards
- Promote participant choice, independence, and culturally safe practice
Note
We are accepting EOIs across both levels. Our team will support the right applicant to grow into the role.
Who We’re Looking For
- Respect and understanding of Yolŋu culture, values, and ways of working
- Commitment to Aboriginal Community Control and self-determination
- Experience working in remote Aboriginal communities (or a willingness to learn and listen)
- Qualifications in disability, health, or social work (required for Level 3, desirable for Level 2)
- NT Driver’s Licence and ability to travel to remote homelands
- Ochre Card (Working with Children), NDIS Worker Screening, and Police Check
- Good communication and computer skills
- Experience with budgeting, reporting, and working in person-centred ways
Why Join Us?
- Make a difference in the lives of First Nations people
- Access ongoing professional development and community-based work
- Work in a team that values support, growth, and cultural responsiveness
- Flexible employment options and highly competitive salary packaging
Vaccination & Immunity Screening
Miwatj Health is committed to providing a safe and healthy working environment for our team and our clients. In accordance with the National Health and Medical Research Council (NHMRC) Guidelines, National Safety and Quality Health Care Service Standards, and other local policies, guidelines and procedures, we mandate that all staff abide by our Staff Vaccination and Immunity Screening Policy.
Interested?
To express your interest or learn more, please submit your application or contact the Recruitment Team at .
Position Descriptions for both roles are attached to this EOI .
We look forward to hearing from you!
Computer Lab Support
Posted today
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Job Description
.Requirement:
- *Post-graduation in IT is preferred
*Additional Diploma in IT (Hardware & Networking) and Hard is preferred
*Network troubleshooting, LAN, WAN, and Network device configuration
*Printer installation and troubleshooting
*Hardware troubleshooting
*Installing Windows, Windows maintenance, and updating the windows
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Shift:
- Day shift
Work Location: In person
Technical Support Specialist
Posted today
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Job Description
**What You'll Do on a Typical Day :**
You will be providing end user support in Amex GBT's Global technology environment, including but not limited to desktop support, network administration, and telephony. Technical Support Specialist accomplishes this by offering incident solutions in a timely manner or escalating to the appropriate Information Technology Team.
+ Provide end user support to all Amex GBT users.
+ Provide 24 hour support for critical requests.
+ Provide incident management for technology issues.
+ Prioritization of mission critical incidents over non-mission critical incidents.
+ Escalate to appropriate Information Technology team when necessary.
+ Ensure incidents are resolved in a timely manner.
+ Support computer hardware/software to Amex GBT users.
+ Provide vendor escalation for Amex GBT end users.
**What We're Looking For :**
+ Graduate with 4+ years of experience working in an enterprise desktop support environment with software and hardware
+ technical issues
+ Excellent interpersonal and customer service skills
+ Bachelor's degree in information systems or a related field. Combination of 2 year degree in information systems and desktop support work experience also a consideration.
+ ServiceNow ticket system experience
+ Hardware/ Software troubleshooting and repair skills on:
+ PC's
+ Laptops
+ MAC's
+ Tablets
+ Mobile phones
+ Printers
+ Strong knowledge of Windows Operating systems, Office Suites, VPN, Active Directory and Exchange.
+ Strong knowledge of systems and applications including, SEE, SEP, Agresso, Bomgar.
+ Understanding and experience with travel related/reservation systems such as Sabre, Apollo and Galileo.
+ Strong understanding of Cisco telephony system, VOIP, BES and general networking practices desired.
+ Requires excellent judgment and outstanding customer service abilities to service end users.
+ Self-motivated and the ability to function with minimal instruction.
+ Strong interpersonal skills required to have clear and precise communication with end users during the incident management process.
**Location**
Gurgaon, India
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Technical Support Specialist
Posted 8 days ago
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Global Service Desk Specialist
Job Description
The Opportunity
Under the direction of the IT Manager, the GSD will provide technical and troubleshooting support to employees in need of assistance with their computer hardware or software.
We’re looking for someone who cares and wants to be involved in our product, mission, and success - way beyond checking off tasks. And of course, at Teladoc you will enjoy true teamwork and lots of fun!
Responsibilities
- PC/Mac hardware installation & troubleshooting
- Desktop software installation and troubleshooting for local and remote users
- Provide Desktop support and problem solving to end-users
- Tracking of hardware and software additions/changes
- Create / Update FAQ’s and other technical documentation
- Participate in creation and editing of IT Support Standard Operating Procedures
- Provide escalation support for Helpdesk Technicians
- Set up, support, and maintain in-house/remote computer systems, desktops, laptops, mobile devices and peripherals.
- Communicate the issue statuses and resolutions to stakeholders in a timely manner.
- Log issues and resolutions in the tracking system, following up with users to ensure problems were fixed properly.
- Ensure accurate documentation of resolution information in the IT Technical Support knowledge management database.
- Provide user support for Microsoft Office products including Outlook, Teams, Excel, Word
- Keep peers and manager informed of trends, significant problems and delays.
- Identify and escalate client issues which may require changes to procedures, standards and systems.
- Participate in after hours and weekend coverage as needed.
- Perform other related duties as requested.
Candidate Profile
- Bachelor’s degree in a STEM field required (years of relevant work experience may be substituted)
- 1-6 years’ experience working within a Help Desk, Call Center or NOC environment
- Understanding of IT Ticketing Systems
- Able to work independently as well as in a team.
- Excellent customer service, organizational and prioritizing skills
- Knowledge of:
- PC/Mac configuration, general network operating systems and network topologies/protocols
- Windows operating systems and Microsoft Office products
- Mac OS
- Active Directory user administration
- Remote access technologies (VPN, SSO)
- Automated application deployment (a plus)
- Microsoft certifications a plus
- Disk level imaging solutions
- Strong troubleshooting and research skills – highly curious in nature
- Excellent verbal and written communication skills
Technical Support Specialist
Posted 8 days ago
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Job Description
Job Title: Technical Support Specialist
Location: Mumbai
Department: Technical Support
Experience Level: 2-3 Years
Job Description
Role:
We are looking for candidates who can assist us in responding to the technical queries raised by our clients, which are often related to API Integration support, Troubleshooting SMS delivery issues, & Assistance with telecom regulatory guidelines.
Role description
• Assist clients by connecting on remote calls, responding to technical queries (via Support Tickets) related to the 2Factor's API Platform
• Checking Database (MySQL) & Server Logs (Unix) to troubleshoot SMS delivery issues
• Using API Testing tools (Postman) to Run/ Test API Endpoints to reproduce error scenarios as reported by clients
• Reporting & Following up with Telecom Operators / Partners to resolve identified issues
• Get on a call with clients to assist them in integrating 2Factor's API Endpoints into third-party applications (CRM, Marketing tools, etc)
Skill Sets:
• 2+ Years of experience in Database Queries (MySQL, Linux)
• Hands-on experience with API Testing Tools (Like Postman)
• Excellent communication & interpersonal skills
• Proactive, self-motivated, willing to learn, and a strong team player
• Knowledge and working experience in any 1 Scripting Language would be a bonus (Like Unix, Python, GoLang, PHP etc)
Technical Support Specialist
Posted 8 days ago
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Job Description
About the Role:
We are looking for a highly motivated and technically skilled Ad Tech Technical Support Specialist to join our team. In this role, you will act as the primary point of contact for troubleshooting and resolving issues related to advertising campaigns, programmatic deals, and platform integrations. Your expertise will help bridge the gap between advertisers, publishers, and our internal product and engineering teams.
Key Responsibilities:
- Provide timely and accurate technical support to clients, focusing on campaign setup, delivery, performance issues, and deal troubleshooting.
- Diagnose and resolve complex issues related to ad tags, tracking, discrepancies, targeting, and delivery in real-time bidding (RTB) environments.
- Understand and support private marketplace (PMP) and programmatic guaranteed (PG) deals involving DSPs, SSPs, and ad servers.
- Collaborate with advertisers, publishers, and internal stakeholders to ensure successful campaign execution and optimization.
- Monitor and troubleshoot integrations with third-party platforms (e.g., Google Ad Manager, DV360, TAM, etc.).
- Escalate unresolved issues to Engineering or Product teams and follow up to ensure resolution.
- Document technical issues and solutions to build a knowledge base for internal and external users.
- Stay updated on the latest trends in ad technology and programmatic advertising.
Required Qualifications:
- 1-3 years of experience in Ad Tech, preferably in a technical support, ad operations, or client-facing engineering role.
- Strong understanding of digital advertising ecosystems, including SSPs, DSPs, ad servers, and programmatic workflows.
- Hands-on experience with campaign trafficking, deal setup (PMP, PG), and ad performance metrics.
- Familiarity with debugging, ad tag inspection, and log analysis.
- Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders.
- Problem-solving mindset with strong attention to detail.
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Technical Support Specialist
Posted 8 days ago
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Job Description
About Us:
Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an ISO 27001 and PIMS 27701 Certified Organization.
About the role:
The Technical Support Specialist is responsible for providing technical assistance to customers,
installers and residents. To be successful, the TSM 1 must have an in-depth knowledge of
company products, services, partner integrations, client business practices and possess
effective communication skills with a genuine desire to understand the client’s technical needs
and provide value through actionable processes. TSM 1 should have knowledge of IoT devices,
employ agile thinking to solve problems and provide meaningful insights into the daily technical
issues of our clients.
Responsibilities:
● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar concerns.
● Overtakes call center communications when intervention to solve a problem escalated issues
● Submit Salesforce cases to escalate issues that require external escalations
● Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
● Provide a high level of actionable insight and data analysis to provide value for our customers.
● Partners with TSM 2 to identify and solve higher level issues
● Guides users through diagnostic and troubleshooting processes, which may include use of software and/or following verbal instructions.
● Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork.
● Demonstrates an increasing level of knowledge and comprehension of Rently products and integrations.
● Accurately documents and updates client records, support notes and interactions (Salesforce, ZenDesk, Dialpad, Confluence, etc).
●Ensures compliance with Rently best practices while following established policies and procedures
Consistently meets OKRs and KPIs as communicated by your manager.
Required Skillsets:
● Previous experience in a client-facing or account management role
● Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices.
● Strong analytical and problem-solving skills.
● Proven ability to work in a fast paced, team centered work environment
● Partners with TSS 2 to identify and solve higher level issues
● Technical aptitude and ability to identify alternative solutions to customer issues.
● Ability to handle multiple, critical, high priority issues with a sense of urgency .
● Proficiency with Google Suite Products.
● Excellent communication– verbal, written, interpersonal with strong active listening skills.
● Detail-oriented and dependable, with a positive and inquisitive attitude.
● Ability to multitask, prioritize, and collaborate
● Exhibit a high degree of self-motivation, drive and a proactive nature.
Hours:
- Operating in US hours
- Be ready to work on night shifts and during weekends based on the work schedule
Professional Commitment:
Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply.
Technical Support Specialist
Posted 8 days ago
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Job Description
We are looking for IT graduates with 1–2 years of experience who have a basic understanding of JavaScript, API integration, and related concepts.
The ideal candidate should be capable of addressing basic customer complaints and possess strong communication skills. As this is a role in the service sector, candidates must be smart, proactive, and quick on their feet.
Key Responsibilities:
- Troubleshooting and Problem Solving: Identify and resolve technical issues related to application integration.
- Customer Communication: Communicate effectively with customers, understand their concerns, and guide them toward solutions.
- Documentation and Knowledge Base: Maintain accurate records of customer interactions, issues, and resolutions. Contribute to building and updating the knowledge base.
- Training and Guidance: Provide users with training and guidance on how to use the application effectively.
- Escalation: Recognize when to escalate complex issues to senior support staff or engineering teams.
- Continuous Learning: Stay updated with the latest technology trends and industry best practices.
Technical Support Specialist
Posted 8 days ago
Job Viewed
Job Description
About Us:
Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an ISO 27001 and PIMS 27701 Certified Organization.
About the role:
The Technical Support Specialist is responsible for providing technical assistance to customers,
installers and residents. To be successful, the TSM 1 must have an in-depth knowledge of
company products, services, partner integrations, client business practices and possess
effective communication skills with a genuine desire to understand the client’s technical needs
and provide value through actionable processes. TSM 1 should have knowledge of IoT devices,
employ agile thinking to solve problems and provide meaningful insights into the daily technical
issues of our clients.
Responsibilities:
● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar concerns.
● Overtakes call center communications when intervention to solve a problem escalated issues
● Submit Salesforce cases to escalate issues that require external escalations
● Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
● Provide a high level of actionable insight and data analysis to provide value for our customers.
● Partners with TSM 2 to identify and solve higher level issues
● Guides users through diagnostic and troubleshooting processes, which may include use of software and/or following verbal instructions.
● Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork.
● Demonstrates an increasing level of knowledge and comprehension of Rently products and integrations.
● Accurately documents and updates client records, support notes and interactions (Salesforce, ZenDesk, Dialpad, Confluence, etc).
●Ensures compliance with Rently best practices while following established policies and procedures
Consistently meets OKRs and KPIs as communicated by your manager.
Required Skillsets:
● Previous experience in a client-facing or account management role
● Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices.
● Strong analytical and problem-solving skills.
● Proven ability to work in a fast paced, team centered work environment
● Partners with TSS 2 to identify and solve higher level issues
● Technical aptitude and ability to identify alternative solutions to customer issues.
● Ability to handle multiple, critical, high priority issues with a sense of urgency .
● Proficiency with Google Suite Products.
● Excellent communication– verbal, written, interpersonal with strong active listening skills.
● Detail-oriented and dependable, with a positive and inquisitive attitude.
● Ability to multitask, prioritize, and collaborate
● Exhibit a high degree of self-motivation, drive and a proactive nature.
Hours:
- Operating in US hours
- Be ready to work on night shifts and during weekends based on the work schedule
Professional Commitment:
Being a product based company we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So candidates who are willing to commit to a minimum of 2 years need to apply.