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Job Description

Description

Position Overview: The Facilitator plays a crucial role within our team, responsible for delivering high-quality educational content and support to students. The Facilitator will utilize their in-depth subject knowledge and experience to perform core activities such as grading, live chat support, on demand video support and quality assurance, ensuring that all content meets established standards. Additionally, the Facilitator will provide on-demand video support,

engage in community support initiatives, and conduct Q&A sessions to foster student understanding and engagement. This role demands proactive learning, the ability to handle complex tasks, and the capacity to offer constructive feedback and process improvements.

The Facilitator will also collaborate with mentors to identify and address weak areas within the team, contributing to the overall success and effectiveness of our educational programs.

Eligibility:

• Work experience of 3 years in the relevant industry is recommended, with a portfolio to prove skill sets. Experience in EdTech will be an added advantage.

• Strong communication skills are essential for delivering live lessons to students in the US.

• Proficiency in facilitating sessions via Zoom or other online platforms is required.

• Diversified and in-depth subject knowledge with the required degree.

• Good grasp of subject-specific software/tools.
 

Primary Responsibilities:

• Perform all core activities (Grading, Livechat, QA, Live Lessons & Video Weekly Tutoring) within the given guidelines and achieve a QA score of 80% and above.

• Deliver quality (QA score will validate) content in terms of Grading and Livechat.

• Review the expert’s (Mentor Sessions) content as per the latest guidelines and processes.

• Proactively learn new activities/software/core-subjects and be a part of projects as and when required.

• Work on difficult tasks across all activities and deliver content without compromising quality.

• Provide suggestions/changes to activity guidelines or process documents.

• Review the content from external sources of all difficulty levels and send detailed feedback.

• Identify weak areas (Subject/Process) of the MNEs in the team and update them to the Lead.

• Handle queries from outside experts (MNEs).

• Provide on-demand video support for students.

• Participate in community support initiatives to assist students and resolve their queries.

• Conduct Q&A sessions as needed to enhance student understanding and engagement.

• Train MNEs and monitor their progress throughout their first 90 days (about 3 months) of onboarding.

• Support and guide MNEs in their day-to-day processes.

• Curate new tools and technology for respective subjects.

• Suggest additions/corrections in the current curriculum.

• Suggest new courses to be added as per market demand.

• Gauge incoming volume for chat and grading and suggest redistribution of working shifts as and when needed.

• Prepare initial reports for SME grading contribution and Livechat effectiveness.

Secondary Responsibilities:

• Analyze graded checkpoints and chats/video support and rate them as per defined standards.

• Present findings and recommendations in a plan that drives future process

improvements.
 

Subject Knowledge: Web Development

• 4+ years relevant professional work and/or teaching experience

• Proficiency with front-end technologies (HTML, CSS, JavaScript, jQuery)

• Node.JS and React.JS at an industry level; full MERN stack proficiency a plus

• Demonstrates genuine student advocacy and empathy for beginners

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

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Life at Chegg: 

Chegg Corporate Career Page: 

Chegg India: 

Chegg Israel: 

Thinkful (a Chegg Online Learning Service): 

Chegg out our culture and benefits!

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Role Description:  As a Web Development Intern, you will have the opportunity to gain hands-on experience in front-end and back-end web development under the guidance of experienced mentors. You will contribute to the design, implementation, and maintenance of web applications, learning industry best practices and emerging technologies along the way. This internship offers a unique chance to work on real-world projects, collaborate with cross-functional teams, and build a strong foundation for your career in web development.

RESPONSIBILITIES AS A WEB DEVELOPMENT INTERN

• Assist in the development and implementation of front-end interfaces for web applications using HTML, CSS, and JavaScript frameworks such as React.js or Vue.js
• Collaborate with designers and developers to translate UI/UX wireframes into responsive and user-friendly web designs
• Support the integration of back-end services and databases using technologies such as Node.js, Express.js, and MongoDB
• Conduct testing and debugging of web applications to ensure functionality, usability, and performance meet established standards
• Learn and apply coding best practices, version control, and software development methodologies to maintain code quality and project efficiency
• Participate in code reviews, providing constructive feedback and suggestions for improvement
• Stay up-to-date with emerging web development trends and technologies, sharing knowledge with the team and contributing ideas for innovation

Eligibility Criteria:

• Minimum commitment of 3 months full-time internship
• Have a working device(laptop/desktop) with a stable internet connection
• Diploma or Degree or Masters (Pursuing or Graduated) in any field
• Membership of Industry Academia Community (If you are not a member already, please signup at )
• Strong interest in web development technologies and a desire to learn and grow in the field
• Basic understanding of HTML, CSS, and JavaScript, with exposure to modern front-end frameworks such as React.js or Vue.js
• Familiarity with back-end development concepts and technologies, including server-side programming languages (e.g., Node.js, Python, PHP) and databases (e.g., MongoDB, MySQL, PostgreSQL)
• Self-motivated, result-oriented, and able to thrive in a fast-paced environment.
• Strong communication and interpersonal skills.
• Pro-active and willingness to learn

Desired Requirements:

• Prior Web Development Internship experience
• Courses/Certifications in Web Development
• Personal Web Development Project experience beyond academics

What's for the candidate:

• Satisfaction of Working for a Social Cause to eradicate the perpetual unemployability issue amongst freshers, by helping millions of students get job-ready, in time!
• Internship Certificate from Cloud Counselage Pvt. Ltd.
• Opportunity for a paid internship after 3 months or permanent employment after graduation
• Letter of Recommendation based on performance
• Work from Home & Flexible working hours
• Mentorship from Industry experts
• Career Guidance and Development
• Industry Exposure & Networking Opportunities at Industry events
• Supportive Work Environment & Culture
• Leadership development by opportunity to lead other interns
• Exposure to different software and applications
• Opportunity to learn new tools

Note: For our vision, our Flagship Event '  IAC VISION 2030 ' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).

By submitting your application you confirm that you are a member of IAC or give your consent to add you to the IAC platform as a member Industry Academia Community.

Position : Web Developer Team Lead

Department : Technology / Development

Reports to : Head of Operations/ growth

To lead and manage the web development team in delivering high-quality web products, while also contributing to the department’s revenue growth and long-term scalability.

• Lead and mentor a team of frontend and backend developers.
• Set clear goals, assign tasks, and monitor performance.
• Facilitate daily stand-ups, sprint planning, code reviews, and retrospectives.
• Foster a culture of collaboration, ownership, and continuous learning

• Translate business and client requirements into technical deliverables.
• Ensure timely, high-quality, and scalable delivery of web projects.
• Collaborate with designers, QA, and project managers to execute effectively.
• Maintain clean documentation and enforce development best practices.

• Architect full-stack solutions using modern web technologies.
• Ensure performance, security, and scalability in all deliverables.
• Lead code reviews and help team stay aligned with current best practices.
• Make recommendations on tech stacks and tools based on project needs.

• Act as a technical point-of-contact in client discussions.
• Clearly communicate scope, progress, and blockers to internal and external stakeholders.
• Help set realistic expectations regarding timelines and deliverables.

• Identify and propose new revenue opportunities for the development department (e.g., productized services, client packages, maintenance retainers).
• Contribute to proposals, pricing models, and scope planning with business development teams.
• Monitor project profitability and efficiency.
• Help grow the client base and department portfolio strategically.

On-time and within-budget project delivery

Increase in departmental revenue and client retention

Developer satisfaction and team performance

Code quality and deployment stability

Departmental growth in headcount, skill set, and output

• 4+ years of experience in full-stack web development
• 1–2 years in a technical or team lead role
• Experience managing budgets, project scope, or pricing is a plus
• Strong portfolio or public contributions (GitHub, open-source, etc.)

• Salary :

Offers a competitive, industry-aligned salary based on experience, role scope, and contribution to the team.

• Growth Incentives :

Eligible for quarterly bonuses directly tied to the department’s revenue performance.

• Team Profit Sharing :

Earns a percentage-based bonus when the team exceeds predefined targets for both revenue and project delivery.

• Learning Budget :

Provided with an annual budget to pursue certifications, attend courses, or participate in relevant conferences to support ongoing professional development.

• Career Pathing :

Clear and structured path for career progression toward roles like Head of Technology , based on performance and leadership impact.