16,459 n8n AI Automation Specialist jobs in India

Job Title: Process Automation Engineer

Location(s): Pune

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and follow @SpringerNature / @SpringerNatureGroup 

About the Brand

Springer Nature’s Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature's journals portfolio. GPO also manages the various peer-review systems used by authors, editors and reviewers as part of submit-to-accept processes. 
 Our 'article-level' activities are largely supported by 300+ BPO staff across multiple locations. Our 'journal-level' activities are largely supported by ~40 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas: technology, transformation and quality.

 About the role 

In collaboration with the Manager, Automation & Analysis (as well as the rest of the Automation & Analysis team and the wider GPO team), the Process Automation Engineer will design and implement technical automation solutions to optimise both routine and complex business processes. The Process Automation Engineer will also manage their own portfolio of journals and partner with Publishing teams to run their journals in a ‘Production-ready’ way, while facilitating submit-to-accept workflows and compliance with policies. 

Roles Responsibilities 

Process Automation 

Journal care 

Experience, skills and qualifications

Eligibility

In accordance with our internal career movement guidance, 12 months in current role is a requirement before applying to a new role

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit

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Job Posting End Date:

Main Purpose:

Knowledge Skills and Abilities, Key Responsibilities:

KEY RESPONSIBILITIES:

SKILLS & COMPETENCIES:

Education:

Experience:

Technical Skills:

Soft Skills:

Key Relationships and Department Overview:

Role Summary:

BHIVE is looking for a senior leader to design, drive, and scale our entire business systems ecosystem — covering CRM, ERP, telephony, automation workflows, and dashboards that power our ₹25 Cr/month growth ambition.

As a Senior Manager of Business Systems & Process Automation , you’ll act as the architect and owner of all systems that support BHIVE’s revenue, operations, customer success, and finance functions. You will translate business needs into structured solutions , define technical and functional specifications, lead production readiness, and ensure operational reliability across all critical tools and workflows.

You will work closely with the internal development team (which reports to the COO) but own the business-facing roadmap , functional requirement clarity, UAT coordination, and business process automation. Your mandate is to remove chaos, automate handovers , and build a scalable systems backbone for BHIVE’s operations.

Key Responsibilities

Business Solution Architecture

• Translate complex, real-world business needs into scalable solution designs
• (contract lifecycle, seat fitment, renewals, customer onboarding, site visits, payments)
• Define workflows, data models, user journeys, and integration logic for core systems
• Lead development of BRDs, SOPs, test cases, UAT scenarios, and release notes

Process Automation & Standardization

• Own and scale process automation across Sales, Finance, Customer Success, and Projects
• Build reusable workflow components (e.g., lead routing, fitment workflows, renewal reminders)
• Standardize handoffs and integrate touchpoints via APIs, Zapier, or native integrations

Cross-Functional Systems Governance

• Interface with Sales, Finance, Customer Success, Projects, and the CEO’s office to align system design with business objectives
• Facilitate UAT, business sign-off, and post-go-live feedback cycles
• Champion Jira/Confluence for structured documentation and governance

Dashboards & Business Intelligence

• Own the creation of the Dashboard Catalogue, Data Dictionary, and System Metadata
• Partner with stakeholders to define actionable KPIs (e.g., occupancy, churn, pipeline velocity)
• Ensure data integrity and create feedback loops for decision-making dashboards

Application & Integration Ownership

• Oversee business configuration of Zoho Suite, HubSpot, Exotel, ERP, and internal apps
• Maintain a full Integration Inventory and ensure seamless API/middleware workflows
• Recommend upgrades, system enhancements, and build-vs-buy decisions

Operational Reliability

• Manage IT asset inventory, SaaS license lifecycle, and hardware/software allocation
• Define and track SLAs, response time, and change management protocols
• Lead Tier-1 support and manage escalation to Tier-2 dev team

Must-Have Qualifications

• 9-12 years of experience in implementing and supporting business applications in high-growth or tech-led service organizations.
• Strong experience in designing scalable CRM/ERP workflows across Sales, Finance, and Customer Ops.
• Proven track record with BRDs, test planning, UAT, and Agile/Waterfall hybrids.
• Hands-on with tools like Zoho, HubSpot, Exotel, Jira, Confluence, Zapier/API integrations.
• Excellent stakeholder engagement, documentation, and change management skills.

Preferred Qualifications

• MBA or PGDM in Business Systems or Technology Management
• Certified ScrumMaster / PMP / ITIL
• Experience with BI platforms like Power BI or Apache Superset
• Exposure to Data Warehousing, semantic data modeling, or knowledge graphs
• Background in PropTech, B2B SaaS, coworking/managed spaces, or consulting

Core Competencies

• Strategic problem-solving with business-first thinking
• End-to-end process ownership and system thinking
• Cross-functional communication and negotiation
• Documentation discipline and SDLC governance
• Passion for structured execution in a fast-moving environment

About the Role

Develop, design, and deploy automation solutions using Power Automate Desktop (PAD) and Power Automate Cloud Flow.

Responsibilities

• Execute UI automation tasks to streamline business processes.
• Perform web automation tasks, including data extraction, form filling, and web scraping.
• Integrate PAD with various external systems and applications, ensuring seamless data flow and process automation.
• Implement automation solutions for Excel, PDF.
• Utilize Power Automate Cloud, AI Builder, and other Power Platform components to enhance automation capabilities.
• Collaborate with clients and stakeholders to understand their needs and provide tailored automation solutions.
• Troubleshoot and maintain existing automation solutions to ensure they run efficiently.

Required Skills

6+ Years of experience in RPA, Minimum 3+ Years of experience in Azure Power Automate.

Preferred Skills

Experience with Power Automate Desktop (PAD) and Power Automate Cloud Flow.

Please share the resume to

Role:

We are seeking a skilled Business Process Engineer with a strong analytical mindset and technical proficiency to design, implement, and optimize business processes across a dynamic, internationally operating IT environment. The ideal candidate will have a strong foundation in software development, deep experience in Microsoft 365 tools—particularly SharePoint and Power Automate—and the capability to integrate and automate systems using APIs and Python scripting.

This role is essential in driving digital transformation and operational efficiency, ensuring scalable, automated solutions that align with global business objectives.

Key Tasks and Responsibilities:

• Analyze, design, and optimize end-to-end business processes across departments and regions.
• Layout automated workflows using Microsoft Power Automate and other Microsoft 365 technologies.
• Collaborate with cross-functional teams to gather requirements, map current processes, and identify automation opportunities.
• Integrate internal and external systems using RESTful APIs to enable seamless data flow and reduce manual effort.
• Understand how and when Python can be utilized for data processing, custom automation scripts, and API integrations where applicable.
• Document business processes, technical specifications, and solutions in a structured and accessible format.
• Conduct workshops, training, and change management sessions for business stakeholders on automation tools and best practices.

Requirements:

• Minimum 3 years of professional experience in business process engineering or automation within an IT environment.
• Prior experience as a software developer is strongly preferred, bringing a technical edge to process design and implementation.
• Solid expertise in Microsoft 365, particularly Power Automate, SharePoint, and Teams.
• Proven experience in API integration and system communication using RESTful services.
• Proficiency in Python for scripting, automation, and data manipulation tasks.
• Strong analytical skills and a structured approach to problem-solving and documentation.
• Excellent interpersonal and communication skills to liaise with both technical and non-technical stakeholders.
• Ability to manage multiple projects in a fast-paced, international setting.

Benefits:

• Buddy program
• Cafeteria
• Company events
• Onboarding program
• Unlimited employment contract

Be part of Us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Role Summary:

BHIVE is looking for a senior leader to design, drive, and scale our entire business systems ecosystem — covering CRM, ERP, telephony, automation workflows, and dashboards that power our ₹25 Cr/month growth ambition.

As a Senior Manager of Business Systems & Process Automation, you’ll act as the architect and owner of all systems that support BHIVE’s revenue, operations, customer success, and finance functions. You will translate business needs into structured solutions, define technical and functional specifications, lead production readiness, and ensure operational reliability across all critical tools and workflows.

You will work closely with the internal development team (which reports to the COO) but own the business-facing roadmap, functional requirement clarity, UAT coordination, and business process automation. Your mandate is to remove chaos, automate handovers, and build a scalable systems backbone for BHIVE’s operations.

Key Responsibilities

Business Solution Architecture

• Translate complex, real-world business needs into scalable solution designs
• (contract lifecycle, seat fitment, renewals, customer onboarding, site visits, payments)
• Define workflows, data models, user journeys, and integration logic for core systems
• Lead development of BRDs, SOPs, test cases, UAT scenarios, and release notes

Process Automation & Standardization

• Own and scale process automation across Sales, Finance, Customer Success, and Projects
• Build reusable workflow components (e.g., lead routing, fitment workflows, renewal reminders)
• Standardize handoffs and integrate touchpoints via APIs, Zapier, or native integrations

Cross-Functional Systems Governance

• Interface with Sales, Finance, Customer Success, Projects, and the CEO’s office to align system design with business objectives
• Facilitate UAT, business sign-off, and post-go-live feedback cycles
• Champion Jira/Confluence for structured documentation and governance

Dashboards & Business Intelligence

• Own the creation of the Dashboard Catalogue, Data Dictionary, and System Metadata
• Partner with stakeholders to define actionable KPIs (e.g., occupancy, churn, pipeline velocity)
• Ensure data integrity and create feedback loops for decision-making dashboards

Application & Integration Ownership

• Oversee business configuration of Zoho Suite, HubSpot, Exotel, ERP, and internal apps
• Maintain a full Integration Inventory and ensure seamless API/middleware workflows
• Recommend upgrades, system enhancements, and build-vs-buy decisions

Operational Reliability

• Manage IT asset inventory, SaaS license lifecycle, and hardware/software allocation
• Define and track SLAs, response time, and change management protocols
• Lead Tier-1 support and manage escalation to Tier-2 dev team

Must-Have Qualifications

• 9-12 years of experience in implementing and supporting business applications in high-growth or tech-led service organizations.
• Strong experience in designing scalable CRM/ERP workflows across Sales, Finance, and Customer Ops.
• Proven track record with BRDs, test planning, UAT, and Agile/Waterfall hybrids.
• Hands-on with tools like Zoho, HubSpot, Exotel, Jira, Confluence, Zapier/API integrations.
• Excellent stakeholder engagement, documentation, and change management skills.

Preferred Qualifications

• MBA or PGDM in Business Systems or Technology Management
• Certified ScrumMaster / PMP / ITIL
• Experience with BI platforms like Power BI or Apache Superset
• Exposure to Data Warehousing, semantic data modeling, or knowledge graphs
• Background in PropTech, B2B SaaS, coworking/managed spaces, or consulting

Core Competencies

• Strategic problem-solving with business-first thinking
• End-to-end process ownership and system thinking
• Cross-functional communication and negotiation
• Documentation discipline and SDLC governance
• Passion for structured execution in a fast-moving environment

About the Role

Develop, design, and deploy automation solutions using Power Automate Desktop (PAD) and Power Automate Cloud Flow.

Responsibilities

• Execute UI automation tasks to streamline business processes.
• Perform web automation tasks, including data extraction, form filling, and web scraping.
• Integrate PAD with various external systems and applications, ensuring seamless data flow and process automation.
• Implement automation solutions for Excel, PDF.
• Utilize Power Automate Cloud, AI Builder, and other Power Platform components to enhance automation capabilities.
• Collaborate with clients and stakeholders to understand their needs and provide tailored automation solutions.
• Troubleshoot and maintain existing automation solutions to ensure they run efficiently.

Required Skills

6+ Years of experience in RPA, Minimum 3+ Years of experience in Azure Power Automate.

Preferred Skills

Experience with Power Automate Desktop (PAD) and Power Automate Cloud Flow.

Please share the resume to

• Design, develop, program, and commission automated control systems using PLCs (e.g., Siemens, Rockwell, Mitsubishi) and HMIs.
• Develop and maintain SCADA systems for plant-wide monitoring and control.
• Implement robotic automation solutions where applicable.
• Troubleshoot and resolve automation system issues in a timely manner to minimize production downtime.
• Perform root cause analysis for automation failures and implement corrective actions.
• Develop and maintain electrical schematics and automation documentation.
• Collaborate with production, maintenance, and engineering teams to identify automation opportunities.
• Conduct feasibility studies and cost-benefit analyses for automation projects.
• Ensure automation systems comply with safety regulations and industry standards.
• Train and mentor junior automation technicians and engineers.
• Participate in the design and selection of new automation hardware and software.
• Manage automation project timelines and budgets.
• Continuously seek ways to improve existing automation processes for increased efficiency and reduced waste.

• Bachelor's degree in Electrical Engineering, Mechatronics, Industrial Automation, or a related field.
• Minimum of 7 years of hands-on experience in industrial automation engineering, with a significant focus on manufacturing environments.
• Proficiency in PLC programming (Ladder Logic, Structured Text, Function Block Diagram) from major vendors like Siemens (TIA Portal, Step 7), Allen-Bradley (Studio 5000), or equivalent.
• Experience with HMI/SCADA software platforms (e.g., WinCC, FactoryTalk View, Ignition).
• Familiarity with industrial networking protocols (e.g., Profibus, Profinet, Ethernet/IP, Modbus).
• Experience with robotics programming (e.g., FANUC, KUKA) is a plus.
• Strong understanding of electrical systems, sensors, and actuators.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Ability to read and interpret complex electrical drawings and technical documentation.
• Good communication and teamwork skills.
• Experience with project management is advantageous.