179 Performance Management jobs in India

Performance Management Specialist

Bengaluru, Karnataka Gallagher

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Overview

The Performance Management Specialist at Gallagher Company will be responsible for developing and implementing talent management strategies and programs to support in the processes focused on development and retention of top talent within the organization. This role will collaborate with various stakeholders to support in managing different talent management activities: Talent Management – Performance Management activities – Goals uploads, Goals deletion, performance evaluation reports, reminders and related activities. Succession planning, Organization Charts, Future Successor charts, cancellation of performance documents, mid-year and annual performance cycle, Talent reviews, succession planning. How you'll make an impact Responsibilities: Collaborate with HR and business leaders to support during the performance cycle, support in talent needs and develop talent pipelines for critical roles. Support in the assignment of goals, managing goal deletion process, performance review and management process, setting up of evaluation reminders and related activities. Process and manage activities related to succession planning, Creation and modification of Organization charts, Future Successor Charts, cancelling of performance documents. Monitor and analyze talent metrics to measure the effectiveness of talent management initiatives and identify areas for improvement. Build strong relationships with internal stakeholders, including business leaders, HR partners, and employees, to understand their talent needs and provide effective solutions. Handle talent management processes, including: Manual exit process using Qualtrics tool: Managing the exit process for employees leaving the organization by utilizing the Qualtrics tool to collect necessary information and feedback. Succession planning: Assisting in the creation and editing of organizational charts to identify potential successors for key roles within the company as per request. This will involve collaborating with HR and business leaders to ensure a smooth transition and continuity of talent. Succession planning deactivation project: Supporting the deactivation of succession planning initiatives, which may involve updating and revising organizational charts, identifying new talent needs, and communicating changes to relevant stakeholders. Ordering welcome gifts for Merger & Acquisition (M&A) employees: Coordinating the process of ordering and delivering welcome gifts to employees joining the company through mergers and acquisitions. This will involve liaising with vendors, tracking orders, and ensuring timely delivery. About you Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is preferred. Minimum of 4 years of experience in talent management or a related HR function. Strong knowledge of talent management principles, practices, and trends. Proven experience in designing and implementing talent development programs, including leadership development and performance management process. Familiarity with talent assessment and succession planning processes. Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. Strong project management skills, with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Proficiency in HRIS and talent management software is preferred.
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SuccessFactor Talent & Performance Management Consultant

Bengaluru, Karnataka Business Integra Software Solution Pvt Ltd

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Job Description

NTT Data

JP: NTTJP00099106

Position: SuccessFactor Talent & Performance Management Consultant

Location: Hyderabad / Bangalore / Chennai Temporary remote

Budget: 160,000 Per Month (19 LPA)

Duration: 5+ Months

Experience: Minimum 8 year of relevant Talent & Performance Management Modules

Shift Timing : 01:00 PM to 11:00 PM IST

Must have experience with all Talent Management modules listed below

  • SuccessFactors PM/GM
  • SuccessFactors Succession Planning (SP)
  • SuccessFactors Career Development Planning (CDP)
  • SuccessFactors Recruiting (RCM)
  • SuccessFactors Employee Central (EC)
  • SuccessFactors Learning Management (LMS)

Required Qualifications:

  • Bachelor's Degree from an accredited university or college
  • 8+ years of experience configuring, implementing and/or supporting SAP SuccessFactors Talent and Performance Management and Career Development modules
  • 1+ Full Life-cycle implementations of SAP SuccessFactors, from planning to configuration through go-live
  • Certification in at least one SuccessFactors module, preferably Talent/Performance Management/Career Development
  • Demonstrated ability to take initiative and adapt to/drive change across a dynamic business environment
  • Experience managing work streams, including monitoring for project issues and sound judgement for escalation
  • Superior communications skills, both verbal and written

Additional Useful Skills & Experience:

  • Systems thinking mindset with a strong bias towards User Experience
  • Ability to manage confidential data
  • Easily partners with colleagues and can collaborate remotely successfully
  • Productively challenge existing convention with strong analytical & creative problem-solving skills
  • Excellent written & verbal communication skills at all organizational levels
  • Comprehensive understanding of HR systems, analytics, processes, and data
  • Excellent MS Excel skills
  • Attention to detail

Role Responsibilities:

  • Partner with global talent management HR teams in the delivery of regional and local talent and performance initiatives and support with process-improvement projects and day-to-day tasks
  • Primary owner for SuccessFactors Talent Management and Career Development and Performance modules
  • Identify and recommend areas for improvement regarding performance, talent management, career development and succession planning related processes
  • Gather, analyze, and review customer requirements; provide innovative solutions and recommend system, product, and process enhancements
  • Knowledge of working with complex permissions to ensure data privacy over a global user base and the ability to work with and update workbook documentation
  • Maintain translations of all supported languages across the modules
  • Perform configuration tasks for SuccessFactors and assist in the testing of configurations to satisfy requests for fixes, changes, enhancements, and compliance
  • Coordinate with HRIS and HR IT team on data and interfaces used by upstream & downstream business processes and applications
  • Provide applications second-tier support for systems issue resolution, including monitoring scheduled application interfaces ensuring data integrity
  • Partner with HR leadership for cross module governance around position management, job profile builder and other system foundation data
  • Responsible for SAP Administrator duties including but not limited to data loads, managing permission groups/roles, talent management administration, managing email templates/notifications, and related translations

Thanks & Regards

Anil Singh Negi

Account Manager

Business Integra Software Solution PVT. LTD.


Linked in:

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8(a) | ISO 9001-2008 | GSA Schedule 70

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Performance Management CoE - Manager

Bengaluru, Karnataka ISG (Information Services Group)

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Job Description

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.


Position Summary:

The Manager – Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives.

Key Responsibilities:

SLA Governance and Performance Oversight

  • Lead end-to-end SLA and KPI governance across IT service providers and internal towers.
  • Ensure accurate, timely reporting and interpretation of performance data.
  • Monitor trends, identify performance gaps, and drive corrective action plans with suppliers.

Operational Excellence and CoE Development

  • Establish and maintain standardized SLA governance frameworks, templates, and dashboards.
  • Develop playbooks, SOPs, and best practices for performance management activities.
  • Act as a change agent to build performance-centric culture across the organization.

Analytics, Reporting & Insights

  • Manage the performance reporting lifecycle: data collection, validation, analysis, and communication.
  • Create executive-level dashboards and performance scorecards using tools like Power BI, Tableau, or Excel.
  • Provide actionable insights to business stakeholders and governance forums.

Stakeholder Management

  • Collaborate with Service Owners, Business Units, Procurement, and Legal for contract compliance and vendor engagement.
  • Conduct QBRs with vendors, presenting performance trends, compliance issues, and improvement plans.
  • Ensure transparency and alignment across global and regional teams.

Continuous Improvement & Automation

  • Identify automation opportunities in SLA tracking and reporting using AI/ML or RPA tools.
  • Drive initiatives to improve speed-to-resolution, customer satisfaction, and cost efficiency.
  • Support transformation programs that elevate vendor and service performance.

Required Qualifications:

Education: Bachelors in IT, Business, or related field

Experience: 10–15 years in IT performance management, SLA’s, Managed services background, vendor governance

Tools: Strong skills in Excel, Power BI, Tableau, ServiceNow

Knowledge: Deep understanding of SLA/OLA frameworks, ITIL, service delivery

Certifications (preferred): ITIL v4, Six Sigma, PMP, CSM,

Key Competencies:

  • Strategic Thinking and Operational Discipline
  • Strong Analytical and Presentation Skills
  • Vendor and Stakeholder Relationship Management
  • Change Management and Influence
  • Communication and Executive Reporting
  • Results-Oriented and Collaborative Mindset

Why Join Us:

  • Lead a high-impact, cross-functional CoE central to our client success.
  • Work in a dynamic, data-driven environment with exposure to senior leadership.
  • Help shape enterprise-wide service excellence initiatives.


At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

This advertiser has chosen not to accept applicants from your region.

Performance Management CoE - Manager

Bengaluru, Karnataka ISG (Information Services Group)

Posted 1 day ago

Job Viewed

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Job Description

About ISG:
Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:
ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:
The Manager – Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives.
Key Responsibilities:
SLA Governance and Performance Oversight
Lead end-to-end SLA and KPI governance across IT service providers and internal towers.
Ensure accurate, timely reporting and interpretation of performance data.
Monitor trends, identify performance gaps, and drive corrective action plans with suppliers.
Operational Excellence and CoE Development
Establish and maintain standardized SLA governance frameworks, templates, and dashboards.
Develop playbooks, SOPs, and best practices for performance management activities.
Act as a change agent to build performance-centric culture across the organization.
Analytics, Reporting & Insights
Manage the performance reporting lifecycle: data collection, validation, analysis, and communication.
Create executive-level dashboards and performance scorecards using tools like Power BI, Tableau, or Excel.
Provide actionable insights to business stakeholders and governance forums.
Stakeholder Management
Collaborate with Service Owners, Business Units, Procurement, and Legal for contract compliance and vendor engagement.
Conduct QBRs with vendors, presenting performance trends, compliance issues, and improvement plans.
Ensure transparency and alignment across global and regional teams.
Continuous Improvement & Automation
Identify automation opportunities in SLA tracking and reporting using AI/ML or RPA tools.
Drive initiatives to improve speed-to-resolution, customer satisfaction, and cost efficiency.
Support transformation programs that elevate vendor and service performance.
Required Qualifications:
Education: Bachelors in IT, Business, or related field
Experience: 10–15 years in IT performance management, SLA’s, Managed services background, vendor governance
Tools: Strong skills in Excel, Power BI, Tableau, ServiceNow
Knowledge: Deep understanding of SLA/OLA frameworks, ITIL, service delivery
Certifications (preferred): ITIL v4, Six Sigma, PMP, CSM,
Key Competencies:
Strategic Thinking and Operational Discipline
Strong Analytical and Presentation Skills
Vendor and Stakeholder Relationship Management
Change Management and Influence
Communication and Executive Reporting
Results-Oriented and Collaborative Mindset
Why Join Us:
Lead a high-impact, cross-functional CoE central to our client success.
Work in a dynamic, data-driven environment with exposure to senior leadership.
Help shape enterprise-wide service excellence initiatives.

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.
This advertiser has chosen not to accept applicants from your region.

Performance Management CoE - Manager

Bengaluru, Karnataka ISG (Information Services Group)

Posted today

Job Viewed

Tap Again To Close

Job Description

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.


Position Summary:

The Manager – Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives.

Key Responsibilities:

SLA Governance and Performance Oversight

  • Lead end-to-end SLA and KPI governance across IT service providers and internal towers.
  • Ensure accurate, timely reporting and interpretation of performance data.
  • Monitor trends, identify performance gaps, and drive corrective action plans with suppliers.

Operational Excellence and CoE Development

  • Establish and maintain standardized SLA governance frameworks, templates, and dashboards.
  • Develop playbooks, SOPs, and best practices for performance management activities.
  • Act as a change agent to build performance-centric culture across the organization.

Analytics, Reporting & Insights

  • Manage the performance reporting lifecycle: data collection, validation, analysis, and communication.
  • Create executive-level dashboards and performance scorecards using tools like Power BI, Tableau, or Excel.
  • Provide actionable insights to business stakeholders and governance forums.

Stakeholder Management

  • Collaborate with Service Owners, Business Units, Procurement, and Legal for contract compliance and vendor engagement.
  • Conduct QBRs with vendors, presenting performance trends, compliance issues, and improvement plans.
  • Ensure transparency and alignment across global and regional teams.

Continuous Improvement & Automation

  • Identify automation opportunities in SLA tracking and reporting using AI/ML or RPA tools.
  • Drive initiatives to improve speed-to-resolution, customer satisfaction, and cost efficiency.
  • Support transformation programs that elevate vendor and service performance.

Required Qualifications:

Education: Bachelors in IT, Business, or related field

Experience: 10–15 years in IT performance management, SLA’s, Managed services background, vendor governance

Tools: Strong skills in Excel, Power BI, Tableau, ServiceNow

Knowledge: Deep understanding of SLA/OLA frameworks, ITIL, service delivery

Certifications (preferred): ITIL v4, Six Sigma, PMP, CSM,

Key Competencies:

  • Strategic Thinking and Operational Discipline
  • Strong Analytical and Presentation Skills
  • Vendor and Stakeholder Relationship Management
  • Change Management and Influence
  • Communication and Executive Reporting
  • Results-Oriented and Collaborative Mindset

Why Join Us:

  • Lead a high-impact, cross-functional CoE central to our client success.
  • Work in a dynamic, data-driven environment with exposure to senior leadership.
  • Help shape enterprise-wide service excellence initiatives.


At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

This advertiser has chosen not to accept applicants from your region.

Vice President Performance Management

Mumbai, Maharashtra HSBC

Posted today

Job Viewed

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Job Description

Some careers open more doors than others.  

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including million who are international, from retail customers to ultra high net worth individuals and their families. We help our
customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening
up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

Primary Responsibilities include

  • Work with senior stakeholders within Business (local, regional & global) in helping define Strategic direction for the business. Track periodic progress against the defined strategy
  • Provide analytical support and thought leadership on strategy initiatives with a focus on strategic development, long term business growth and overall positioning within market and region
  • Create Business dashboards to track Key Business KPIs across Business outcomes aligned to the Annual Operating Plan (FRP). Also ensure Annual plans are aligned to larger Business Strategy
  • Conduct analysis of competitive and general macro/market environment for senior management on a need basis
  • Develop, roll out and own transformation initiatives and effective communication strategies
  • Articulate Business outcomes into Senior Management level PowerPoint presentations, basis target audience
  • Prepare PowerPoint presentations for Senior Management level meetings, reviews and discussions – Off sites, Monthly Reviews, Strategy discussions etc
  • Excellent Business Power point presentation skills – to be able to articulate Business outcomes basis target audience. Should possess strong communication skills and a go getter to get things done
  • Address and manage day to day Business Performance / Execution related activities with Head – Business Execution and Performance Management
  • Represent business across internal forums and discussions, as and when needed
  • The role holder works with Head – Business Execution and Performance Management in engaging and coordinating with key stakeholders (Country, Regional and Group) within and beyond WPB to address manage and address day to day Business Management related activities
  • Support Head Business Execution and Performance Management to develop and roll out effective communication on strategy, transformation initiatives, FRP targets and contributions expected from all within WPB and the broader DBS / GF partners
  • Requirements
  • Approximately 3-5+ years of relevant Financial Service experience across strategy, planning and execution type roles
  • MBA, post graduate qualification preferred from a Top Tier Business School
  • Superior logical, analytical, conceptual, problem solving skills
  • Should have proven experience in managing similar role
  • Should be a team player with strong communication, presentation skills
  • Should have a strong learning ability to understand the drivers of performance across all WPB products, segments and propositions
  • Sound understanding of the Company’s branch network, customer segments, products offered and competitive market
  • Useful Link

    Link to Careers Site: Click

    You’ll achieve more at HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    This advertiser has chosen not to accept applicants from your region.
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