415 Qa Ivr Tester jobs in India
QA Ivr Tester
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Job Description
:
- Access and analyze requirements using IVR call flow diagrams End to End IVR testing experience will be beneficial from call dialing in IVR till call transfer to an agent IVR test estimation and IVR report testing.
- Good handling Agent Toolbar Testing.
- High level understanding of Genesys platform is an added advantage.
- Must have knowledge in manual testing strong knowledge of QA methodologies tools and processes.
- Create test plans execute test cases record test progress and results.
- Agile test mind-set & experience in agile delivery method.
- Active participation is agile ceremonies.
- Analyze and review user stories in JIRA and create High level and low-level test cases.
- Repository creation in HP ALM and execution.
- Defect life cycle & triaging.
- IVR and API log validation.
- API automation for test data mining
- Good to have knowledge of IVR test automation using Cyara automation tool
**Required Skills**:
- Knowledge of Contact Center and BFSI domain.
- Cloud Contact Centre architecture knowledge (Genesys Avaya)
- Must know IVR concepts and testing(manual/Automation)
- Knowledge of Agent routing/CTI.
- Good understanding of Genesys Designer and Analytics.
- Good understanding of API and testing familiarity using POSTMAN/SOAPUI (Manual/Automation)
- Should have ability to validate IVR and APU logs on SQL/Splunk or any other database tool.
- Good understanding of Natural language understanding (NLU) and Natural language processing
- Good understanding of IVR call flows and IVR prompts (Nuance) **Good at writing SQL queries and log analysis. Technical skills/tools knowledge**:
- Agile (Scrum/Kanban)
- Genesys /Avaya Contact Centre solution
- ALM JIRA
- Omni channel Skill based routing Retirement/Banking/Fraud flows.
- POSTMAN
- Splunk SQL Voice Biometrics and OTP based testing
**Salary**: ₹1,150,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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QA Tester
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About Exsilio: Exsilio Consulting India Pvt.
Ltd.
builds and manages the critical products and services that Microsoft runs on.
We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day.
Exsilio employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions.
We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.
We have exciting opportunities for you to innovate, influence, transform, inspire, and grow within our organization and we encourage you to apply to learn more!
Job Summary: We are looking for a detail-oriented and proactive QA Tester with 4 years of hands-on experience in testing web and mobile applications.
While manual testing is the primary requirement, experience or knowledge of automation testing is a strong plus.
Key Responsibilities Design and execute test cases for functional, regression, integration, and UI testing on web and mobile platforms (iOS & Android).
Collaborate closely with development, product, and design teams to understand requirements and ensure product quality.
Identify, document, and track bugs using tools like Azure DevOps, Jira or similar.
Participate in agile ceremonies and contribute to test planning and estimation.
Ensure test coverage, traceability, and consistency across platforms.
Support the implementation and maintenance of automated test scripts (if applicable).
Provide clear documentation of test cases, test results, and issue logs.
Required Skills & Experience Minimum 4 years of QA experience , with strong expertise in manual testing .
Solid understanding and hands-on experience with testing web and mobile applications .
Familiarity with bug tracking and test management tools (e.g., Azure DevOps, Jira, TestRail, Zephyr).
Exposure to automation tools like Selenium, Appium, or similar is a plus.
Good understanding of SDLC, STLC, and Agile methodologies.
Strong analytical and communication skills.
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QA Tester
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QA Tester
India | Remote
Contract
iO Associates are partnering with a well-established UK-based provider of specialist design, manufacturing, and maintenance solutions, serving clients across the hospitality, education, and healthcare sectors, to find a QA Tester to work closely with the team.
Key Responsibilities
Requirements
Nice to Have
This is a great opportunity to be part of a collaborative, forward-thinking team at an organisation that values innovation and continuous improvement.
Interested to learn more? Get in touch and we'd be happy to talk you through the details.
QA Tester
Posted today
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Do you like to test large applications that serve a huge customer base with constantly growing demand and usage?
We are seeking a QA Tester whose primary responsibility will be to run and test systems, applications and software products to identify issues.
You should report all the bugs and execute test cases efficiently. Your ultimate goal will be to make sure that all our systems and apps work smoothly without any glitch.
If you consider yourself competent enough to carry out this role successfully, this job is for you.Responsibilities
Running and testing new apps and software.
Executing all levels of QA tests that are System, Integration, and Regression.
Developing test design, test process, test data, test automation, and test cases and prioritizing test activities.
Analyzing the system and ensuring the test strategy is aligned with the requirements of the development process.
Executing and clearly documenting test plans (not just the test cases) for the module covering all aspects of testing for software quality.
Identifying bugs and creating reports to highlight the status of all modules.
Updating all bug databases with accurate and complete information.
Running debug programs to fix the defects.
Coordinating with the development team of Software QA Engineers and Software Test Manager for the development of effective test plans and strategies.
Making improvements to the system throughout the software development phase.
Dealing with the maintenance of test environments.Requirements
Bachelor’s or Master’s Degree in Computer Science, Information Technology or equivalent.
2-5 years of relevant experience in QA Engineer, Software Tester or a similar role.
Professional Certifications like ISTQB and CTFL Certifications will be preferred.
Strong understanding of Software Development methodologies like Agile, Defect Management System, Quality Assurance and documentation.
Excellent knowledge of Selenium IDE, Selenium web driver, NUnit, Loadrunner, JMeter, etc.
Outstanding knowledge designing and writing automation test scripts.
Strong analytical and troubleshooting skills
Exceptional understanding of Database testing SQL.
Working knowledge of software programming languages.
Excellent organizational and project management skills.
Good oral and written communication skills
Effective time management.
Strong critical thinking.
Ability to solve complex problems.
QA Tester
Posted today
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Job Description
CTC 7.5LPA
Notice period - 0-15 days
this is work from office - Vadodara
4+ years of hands-on experience in quality assurance, with a strong focus on test automation (including back-end, front-end UI, and regression testing).
Minimum bachelors degree in computer science or equivalent education/work experience.
Experience with performance and load testing tools (e.g., JMeter, Gatling).
Experience working within a Continuous Integration/Continuous Delivery (CI/CD) process.
Excellent coding skills, preferably in .NET and C#.
Strong SQL skills, preferably with Microsoft SQL Server.
Experience with API testing and API test automation.
Familiarity with test-driven development (TDD) and behavior-driven development (BDD) methodologies (e.g., SpecFlow).
Knowledge of software builds, testing, and CI/CD tools (e.g., Jenkins, Git).
Experience with testing tools and frameworks (e.g., Selenium, xUnit, Cucumber).
Understanding of object-oriented programming, distributed systems, web technologies, and network protocols (HTTP, TCP/IP).
Strong problem-solving, analytical, and troubleshooting skills.
Excellent written and verbal communication skills, with the ability to work effectively in a fast- paced team environment.
Detail-oriented and thorough in triaging, analyzing, and identifying defects.
Ability to take initiative, offer suggestions, and provide resolutions proactively.
Passion for delivering business value and willingness to perform other assigned tasks.
Ability to provide regular updates, system solutions, and communicate issues to the team lead.
QA Tester
Posted today
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Job Description
Role Description
Seeking a detail-oriented QA Tester with expertise in Provar automation testing for Salesforce platforms, specifically supporting solutions in the Life Sciences domain . This role will ensure quality delivery of GxP-compliant systems supporting functions such as Commercial Ops, Medical Affairs, and Clinical Engagement.
Key responsibilities
- Design and maintain automation test scripts using Provar for Salesforce-based platforms (including Health Cloud, Service Cloud, and Experience Cloud)
- Validate business-critical workflows such as HCP engagement, field medical activities, and CRM-integrated solutions
- Ensure test coverage and compliance aligned with 21 CFR Part 11, HIPAA, and GxP requirements
- Collaborate with business analysts and Salesforce developers to derive test cases from business processes in pharma and biotech environments
- Participate in agile ceremonies and contribute to sprint-level test planning and execution
- Conduct integration and regression testing across Salesforce and third-party healthcare systems.
Technical skills requirements
- 3+ years in QA roles with at least 1 year in Provar automation testing Salesforce
- Experience in Salesforce Life Sciences implementations (CRM, Medical CRM, or CLM)
- Knowledge of Apex, Lightning Components, SOQL, and Salesforce metadata
- Familiarity with pharma-specific processes (e.g., HCP profiling, sample management, call reporting)
- Experience in validated environments and compliance-ready test documentation
- Exposure to Veeva CRM or Veeva Vault test scenarios
- Familiarity with Salesforce Health Cloud or Service Cloud
- Experience with CI/CD integration using tools like Jenkins, GitHub, or Azure DevOps
- Provar certification or Salesforce Associate Certification.
Nice-to-have skills
· Good to have basic knowledge of Azure platform.
QA/Tester
Posted today
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Job Description
We have a job opening for a Quality Assurance. We are looking for someone who loves to work in our in-house product development and want to join talented and perfect community team.
The profile demands passion for WordPress and Magento theme/plugin/extension testing and community spirit. This is an exciting opportunity for product quality enthusiasts who believe that product is power of brand. Experience with an understanding of the entire testing process, including design, UI/responsive, and UX is preferred.
Role & Responsibilities
Requirements
What should be included with the resume?
QA Tester
Posted today
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Job Description
TechnoMile is looking for a QA Tester to join our Technology Team.
The day-to-day:
Who you are:
Who we are
TechnoMile provides transformative cloud solutions to companies who do business with the government. From go-to-market to contract closeout, TechnoMile empowers companies to find, pursue, win, and retain more business with the government.
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QA Tester
Posted today
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Job Description
The Offer
- Work alongside & learn from best in class talent
- Flexible working options
- Opportunity to make a positive impact
The Job
Responsibilities:
- Execute manual and automated test cases
- Identify, document, and track bugs and inconsistencies
- Collaborate with developers to resolve issues
- Perform cross-browser and cross-device testing
- Validate new features and deployments before release
- Write test plans and test cases for web functionality
Benefits:
- Competitive monthly salary
- 100% remote work with flexible hours
- Paid vacation and wellness days
- Opportunities for training and advancement
The Profile
Qualifications:
- Experience in QA testing (1+ years preferred)
- Familiarity with testing tools (e.g., Selenium, TestRail, JIRA)
- Understanding of web technologies (HTML, CSS, JavaScript)
- Strong problem-solving and communication skills
- Detail-oriented and organized
The Employer
At our client, you'll find meat delivery probes, smoker reviews, cooking tips, and expert interviews from our team of meat connoisseurs.
QA Tester
Posted today
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Job Description
Job Description
Job Summary
We are seeking a detail-oriented and proactive QA Tester with 3–5 years of experience in software testing, along with knowledge of Property & Casualty (P&C) insurance. The ideal candidate should have strong expertise in manual testing methodologies, test case creation, defect reporting, and knowledge of insurance business workflows. You will be responsible for ensuring the quality and reliability of web-based insurance applications through thorough functional and regression testing.
Key Responsibilities
Required Skills & Qualifications
3–5 years of QA experience in QA
Strong experience inWeb and PWA application testing
Good understanding ofProperty & Casualty insurance workflows (e.g.,consumer warranty insurance, policy lifecycle, claims, billing)
Have experience in multiple device and browser testing.
Proficient in writing test plans, test cases, and test scenarios based on business requirements
Experience withtest management tools like Jira, TestRail, Zephyr, or similar
Solid experience in defect tracking, root cause analysis, and test closure reporting
Familiarity withAgile/Scrum and participation in sprint ceremonies
Basic understanding of front-end technologies for effective collaboration (HTML, CSS, browser dev tools)
Exposure to test automation tools (e.g., Selenium, Cypress) is a plus
Preferred Skills
Knowledge of the P&C domain
Experience in API testing using Postman, Swagger, or similar tools
Knowledge of performance or security testing tools is a plus
ISTQB or other QA certifications
Soft Skills
Excellent communication skills
Strong analytical and problem-solving skills
Ability to multitask, prioritize, and handle time-sensitive deliverables
Requirements
Requirements
Bachelor’s degree in computer science, information technology, or a similar field.Previous experience working as a react.js developer.
In-depth knowledge of JavaScript, ECMAScript(ES), ES6,CSS, HTML, and front-end languages
Experience in REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
Experience with user interface design.
Experience with Json based configuration into the React Components.
Knowledge of performance testing frameworks, including Mocha and Jest.
Experience with browser-based debugging and performance testing software.
Excellent troubleshooting skills.
Good project management skills.
QA Tester
Posted today
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Job Description
- Documents and evaluates test results
- Detects, logs, and reports program bugs and glitches
- Tracks defects and helps troubleshoot errors
- Reviews test procedures and develops test scripts
- Partners with engineers to drive QA efforts
- High attention to detail and solid analytical skills
- Proficient in SQL
**Job Types**: Full-time, Internship
**Salary**: ₹180,000.00 - ₹360,000.00 per year
Schedule:
- Morning shift
COVID-19 considerations:
Ability to commute/relocate:
- Bengaluru, Bengaluru - 560076, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- SQL Knowledge
**Experience**:
- total work: 1 year (required)